paternalism as a particular approach to business society...

24
ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY INTERACTIONS – AN EVOLUTION THROUGH TIME Helen Schneider, ESSEC Business School

Upload: others

Post on 24-Jul-2020

2 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY INTERACTIONS – AN EVOLUTION THROUGH TIME

Helen Schneider , ESSEC Business School

Page 2: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

2Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Research question

1. How did business engage in CSR before it was called CSR?

1. Implicit vs explicit CSR (Matten and Moon 2008)

� paternalism

2. What has happened to paternalism in this era of CSR?

Page 3: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

3Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Agenda

Introduction

● The concept and key insights

Paternal business practices

1. Trace the evolution of paternalism

• From the social/catholic entrepreneur to the welfare state

2. Identify similar outcomes and practices today

• The turn to CSR• Shaping structure and content of business - society relations

Discussion and further research

Page 4: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

4Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

The concept: Paternalism

● No common definition: narrow vs broad view (Ackers 1998)

● “Paternalism is generally characterised by an interference with individuals' liberties justified by a claim of alleged better protection of their interests. Under paternalism people in authority make decisions for other people which are often beneficial but which prevent those people from taking responsibility for their own lives” (Iankova 2008)

Page 5: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

5Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

In search for an improved concept

Principle of complete

implication (1979)

Libertarian paternalism (2003)

N. Fotion:Wholistic concept beyondits coercive aspects, integrating change

Thaler and Sunstein:Architecture of choices for theindividual‘s and thecommon good (ex. Speeding)

How can this be applied to the corporation acting for the common good?

Hypothesis: Paternalism is still widely present in business-society interactions but in different forms and under different labels, like HR/CSR

Page 6: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

6Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Key insights from literature review

Paternal practices are just as present in corporate capitalism as they were in family

capitalism

Paternal aspects of CSR practices are not identified

• Negative connotation

• Focus on State-level

Paternal lens enhances understanding of business-society relations

• Motivation

• Structure

• Content

Page 7: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

7Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

18/19th century family firms and charismatic entrepreneurs as “caring fathers” of their employees

Traditional paternalism

Page 8: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

8Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

housing the entire worker community and corporation delivering the “equivalents of wealth”

1859: Jean-Baptiste-André Godin creates a “social pal ace” in rural Northern France

Lallement (2009)

Bentham‘s Panopticon 1791Fourier‘s „Phalanstère“

Page 9: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

9Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Identifies patron’s responsibility towards 4 main s takeholders:

the Catholic Church, civil society, the work-family or corporation,

and the family of the individual worker

Léon Harmel (1829-1915): Catholic entrepreneur, owner of textile mills, and social reformer

Coffey (2003)

Page 10: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

10Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

- More diversified ownership structures and larger stockholder models

- Discretionary paternal power

- Utilitarianism

- Factory towns

Industrial paternalism

Barse MILLER, 1946

Page 11: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

11Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

• Abuses of employer‘s power

• Violent strikes and riots

• Trade union and social democraticmovement

• Bismarck‘s social reforms in the 1880s

• De-responsibilization of business

Crisis of paternalism and the rise of the Welfare State

Page 12: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

12Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

The turn to CSR and what remains of paternalism

� Neoliberal movement:

- from „give-it-to-me“ to „do-it-yourself“

� CSR movement

Page 13: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

13Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Acting for the common good

RESPONSIBILITYPOWER

Page 14: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

14Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Paternalist influence on structure of business-society relations

• An example of assumed roles:The Swedish Trade Union Confederation

• “Not acceptable , however, seems to be the role as welfare provider in the local community and in developing countries . (…) Welfare services and distributive politics is a common issue and should be agreed upon in democratic order and should be financed by public funds .

• Corporations , rather, should pay the taxes that the legislation of different countries demands. (…) What is also not acceptable is the idea that corporations should take up the relay where states are not pulling their weight. (…) The contributions of corporations must be under the control of public au thorities in order not to undermine the politics of elected politicians” (in De Geer, Borglund et al. 2009).

Result of 1st crisis? Nationalization of social question, State’s role to redistribute wealth

Page 15: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

15Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Paternalist influence on structure of business-society relations

● Protests, State and localcommunity blame MNCs

● Establishing a „dependenceculture“

Shell has gone beyond what was necessary and delivered benefits to the communities precisely because of government failure. (Boele et al., 2001b) in (Ite 2004).

A diffusion story in developing countries?Shell in the Niger Delta region

Highlights: shared responsibility between private and public institutions and partnership logic, risk of de-responsibilization and dependency of actors

Page 16: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

16Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Paternalist influence on content of business-society relations

� CA [Community Assistance] approach� focused on what Shell felt the communities lacked (Ite 2004)

� CD (Community Development) approach � emphasis on the empowerment of communities (Ite2004).

Targeting the local community

Highlights: paternalism is still practiced in somewhat different forms and under different labels; CSR is not all good and paternalism is not all bad

Page 17: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

17Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Selected literature overview

Traditional paternalism

Industrial paternalism

Paternal WelfareState

Historicalanalysis

Conceptualanalysis

Crisis 1Nationalizationof social question

Crisis 2Neoliberalism

State-level

Business-level

Ethical/performance justifications(pro-contra)

Reid 1985, Nielsen 1994, Tone 1997, Ackers, 1998

Debouzy 1988,Coffey 2003,Lallement 2009

Gilbert and Gilbert1989

Beck 1995Briggs 2006

GAP

Dworkin 1971, 1983, Fotion 1979, Arneson 1980, Feinberg 1986, Alston and Ferrie 1993, Thalerand Sunstein 2003, 2008, Rostboll 2005, Moyo2009, Eisenach 2011, Szerletics 2011

Historic link with CSR:Iankova 2008, Matten and Moon 2008, Carroll 2009, De Geer, Borglund, et al. 2009Family firms (employee focus):Mueller and Phillipon 2011

Page 18: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

18Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Discussion and further research

� Towards a “new corporate paternalism”• Extend the concept to modern stakeholders

• Investigate SMEs and cultural differences

� Applications to stakeholder theory• Internal and external stakeholder involvement• State intervention for the common good

� Instrumentalizing paternalism• Business case for CSR

• Paternal measures as Sales argument (explicit CSR)• BOP strategies

• PPP

Page 19: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

19Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

„New corporate paternalism“: ExamplesTargeting the client (1/2)

Page 20: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

20Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

„New corporate paternalism“: ExamplesTargeting the client (2/2)

Page 21: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

21Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Bibliography

• Ackers, P. (1998). "On Paternalism: Seven Observations on the Uses and Abuses on the Concept in Industrial Relations, Past and Present." Historical Studies in Industrial Relations.

• Alder, P. S. and B. Borys (1996). "Two Types of Bureaucracy: Enabling and Coercive." Administrative Science Quarterly 41(1): 61-89.

• Alston, L. J. and J. P. Ferrie (1993). "Paternalism in Agricultural Labor Contracts in the U.S. South: Implications for the Growth

• of the Welfare State." The American Economic Review 83(4).

• Anheier, Toepler, et al. (1997). "The implications of government funding for non-profit organizations: three propositions." International Journal of Public Sector Management 10(3).

• Arneson, R. J. (1980). "Mill versus Paternalism." Ethics 90(4): 470-489.

• Argandona, A. and H. von Weltzien Hoivik (2009). "Corporate Social Responsibility: One Size Does Not Fit All." Journal of Business Ethics 89: 221-234.

• Beck, H. (1995). The Origins of the Authoritarian Welfare State in Prussia, 1815-1870, University of Michigan Press.

• Bellandi, M. (2001). "Local development and embedded large firms." Entrepreneurship & Regional Development.

• Briggs, A. (2006). The Welfare State in Historical Perspective.

• Carroll, A. (2009). A History of Corporate Social Responsibility. Oxford Handbook of Corporate Social Responsibility. Crane, M. Williams, Matten, Moon and Siegel

• Chandler, A. (1977). The Visible Hand. Cambridge, MA, The Belknap Press.

• Coffey, J. (2003). Léon Harmel: Entrepreneur as Catholic Social Reformer, University of Notre Dame Press.

• Crossley, D. (1999). "Paternalism and Corporate Responsibility." Journal of Business Ethics 21(4): 291-302.

• De Geer, H., T. Borglund, et al. (2009). "Reconciling CSR with the Role of the Corporation in Welfare States: The Problematic Swedish Example." Journal of Business Ethics 89: 269-283.

• Debouzy, M. (1988). "Permanence du Paternalisme?" Le Mouvement Social(144): 3-16.

Page 22: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

22Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Bibliography

• Drucker, P. (1984). "The New Meaning of Corporate Social Responsibility."

• Dworkin, G. (1971). Paternalism Morality and the Law R. Wassertrom. Belmont, Wadsworth Publishing Co.

• Eisenach, E. J. (2011). "Tough choice: structured paternalism and the landscape of choice." Choice: Current Reviews for Academic Libraries 48(6): 1168-1168.

• Esping-Andersen, G. (1990). The Three Worlds of Welfare Capitalism, Princeton University Press.

• Feinberg, J. (1971). "Legal Paternalism." Canadian Journal of Philosophy 1: 105-124.

• Fotion, N. (1979). "Paternalism." Ethics 89(2).

• Freeman, Jensen, et al. (2007). Dialogue Toward a Better Stakeholder Theory. National Meeting of the Academy of Management, Philadelphia.

• Freeman, R. E., A. C. Wicks, et al. (2004). "Stakeholder Theory and The Corporate Objective Revisited." Organization Science 15(3): 364-369.

• Gert, B. and C. M. Culver (1979). "The Justification of Paternalism." Ethics 89(2).

• Gilbert, N. and B. Gilbert (1989). The Enabling State: Modern Welfare Capitalism in America. New York, Oxford University Press.

• Iankova, E. A. (2008). "From Corporate Paternalism to Corporate Social Responsibility in Post-Communist Europe." Journal of Corporate Citizenship 29.

• Ite, U. E. (2004). "Multinationals and Corporate Social Responsaibility in Developing Countries: A Case Study of Nigeria."

• Joyce, P. (1980). Work, Society and Politics: The Culture of the Factory in Later Victorian England, Methuen.

• Kus, B. (2006). "Neoliberalism, Institutional Change and the Welfare State: The Case of Britain and France.“

• Lallement, M. (2009). Le Travail de l'Utopie: Godin et le Familistère de Guise. Paris, Les Belles Lettres.

• Lu, X. (1997). "Enterprise paternalism and transition to markets socialism." Mondes en Développement.

• Marneffe, P. d. (2006). "Avoiding Paternalism." Philosophy & Public Affairs 34(1): 68-94.

• Mathe, O'Keeffe, et al. (2011). Valuing People to Create Value, World Scientific.

Page 23: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

23Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

Bibliography

• Matten, D. and J. Moon (2008). ""Implicit" and "Explicit" CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility." Academy of Management

Review 33(2): 404-424 .

• Morice, A. (2004). "Travail atypique, travail salarié et paternalisme : retour sur 25 ans de recherche." TRAVAIL, capital et société 37.

• Moyo, D. (2009). Dead Aid. New York, Farrar, Strauss and Giroux.

• Mueller and Phillipon (2011). "Family Firms and Labor Relations." American Economic Journal: Macroeconomics 3.

• Nielsen, N. J. (1994). "Lifelong care and control: paternalism in nineteenth-century factory communities." Ethnologia Scandinavica 24.

• Noiriel, G. (1988). "Du "patronage" au "paternalisme": la restructuration des formes de domination de la main-d'oeuvre ouvrière dans l'industrie métallurgique francaise." Le mouvement

social 144: 17-35.

• Puppim de Oliveira, J.A. (2006). Corporate Citizenship in Latin America- Introduction.” Journal of Corporate Citizenship

• Quadagno, J. (1987). "Theories of the Welfare State." Annual Review of Sociology 1: 109-128.

• Reid, D. (1985). "Industrial Paternalism: Discourse and Practice in Nineteenth-Century French Mining and Metallurgy." Comparative Studies in Society and History 27(4): 579-607.

• Roberts, D. (1958). "Tory Paternalism and Social Reform in Early Victorian England." The American Historical Review 63(2): 323-337.

• Scherer and Palazzo (2007). "Toward a Political Conception of Corporate Social Responsibility: usiness and Society Seen from a Habermasian Perspective." Academy of Management

Review 32(4).

• Shuili, D., C. B. Bhattacharya, et al. (2011). "Corporate Social Responsibility and Competitive Advantage: Overcoming the Trust Barrier." Management Science 57(9): 1528-1545.

• Smith, C. (1994). "The New Corporate Philanthropy." Harvard Business Review 72(3).

• Szerletics, A. (2011). Paternalism. The ESSEX Autonomy Project. Green Paper Technical Report

• Thaler, R. H. and C. R. Sunstein (2003). "Libertarian Paternalism." The American Economic Review 93(2): 175-179.

• Tone, A. (1997). The Business of Benevolence: Industrial Paternalism in Corporate America. Ithaca, Cornell University Press.

• Weber, M. (1978). Economy and Society. Berkeley, University of California.

Page 24: PATERNALISM AS A PARTICULAR APPROACH TO BUSINESS SOCIETY ...a1.phobos.apple.com/us/r30/CobaltPublic/v4/64/c5/... · Presented at the 1st International Workshop : The Role of Business

24Presented at the 1st International Workshop : The Role of Business in Society and the Pursuit of the Common Good ESSEC BUSINESS SCHOOL / March 8-9, 2012 / Cergy (Paris), FRANCE

APPENDICEA changing management mentality: practices and objectiv es