patient safety event reporting via rl (report & learn) pam proctor rn, msn director of patient...

PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event Reporting System

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PATIENT SAFETY EVENT REPORTINGVIARL (REPORT & LEARN)

Pam Proctor RN, MSN

Director of Patient Safety

University of Utah Health Care’s New Safety Event Reporting System

“Top 5” things you should know about

1. All providers and staff are encouraged to report safety events

2.Report any event—or hazard—that has or could result in patient harm:

• Don’t need to wait for something bad to happen…

report things with potential for harm

• Adverse clinical events

• Things that make you go “Hmmm…”

• Unusual or undesirable chain of events

• Inefficiencies/problems which interfere with optimal

care delivery

Page 3: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

“Top 5” things you should know about

3.RL Patient Safety Event reporting system is found:

ON PULSE

IN EPIC

MOBILE DEVICE*

ON CLINICAL DESKTOP

Page 4: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

“Top 5” things you should know about

4. It’s EASY to report!

1: Use your University uNID and password to access the system

2: Use the search field or select the icon that best fits the incident

3: Complete the form fields

4: Click “Submit” when complete

Page 5: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

“Top 5” things you should know about

5.RL FAQ’s, education, contacts and other information can be found on the Pulse “Patient Safety” site

www.pulse.utah.edu/PatientSafety

Page 6: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

DEMONSTRATIONS:

DOWNLOADING AND USING THE MOBILE APP

REPORTING VIA THE WEB-BASED APP

Page 7: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

Downloading RL6:Mobile

Download RL6:Mobile:App Store (Apple) Play Store (Android)

Select “Manual Entry” and configure your device by typing this URL:

Page 8: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

Select “Manual Entry” Type in the URL

Page 9: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

Using RL6:Mobile

Click “Connect”

Page 10: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

Select: New General Event Submission

Provide requested information

Page 11: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

Options for Entering Info

Page 12: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

Finishing Up

“Submit”

Will get a file ID number for future reference if needed

Page 13: PATIENT SAFETY EVENT REPORTING VIA RL (REPORT & LEARN) Pam Proctor RN, MSN Director of Patient Safety University of Utah Health Care’s New Safety Event

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