paul dunn the power of small trust conference
TRANSCRIPT
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trust
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trust
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trust
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18
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18only 18% trust business leaders to tell the truth
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only 13% trust government leaders to tell the truth13
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disconnection
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connection
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connection
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connectiontrust =
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1 2Monday, 16 September 13
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Brené BrownMonday, 16 September 13
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Connection is why we’re here. It’s what gives meaning
and purpose to our lives.
Brené BrownMonday, 16 September 13
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Seth Godin
CONNECTIONECONOMY
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Seth Godin
CONNECTIONECONOMY
We must understand we are firmly in the connection economy now. These are the precious resources.•Who trusts you?•Who wants to hear from you?•Who will collaborate and support and engage with you?
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Seth Godin
CONNECTIONECONOMY
Is my next action going to build a relationship or take from it?Am I earning trust or burning trust?
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Masami Sato
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Masami Sato
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when you authentically care about yourselfyour business, your team and customers ANDour world, then our trust comes automatically.
Masami Sato
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Every small thing we do habitually isan expression of who we are
Masami Sato
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Every small thing we do habitually isan expression of who we are
Masami Sato
Monday, 16 September 13
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Every small thing we do habitually isan expression of who we are
Masami Sato
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LATE?
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LATE?
9:0010:301:45
11:00
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9:1010:201:40
10:50
LATE?
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9:1010:201:40
10:50
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9:1010:201:4010:50
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9:1010:201:4010:50Oh!Connected
moment
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9:1010:201:4010:50Connected
moment Trust
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BryceRobb
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We have been using odd appointment times ever since hearing you talk about this point of difference 3 years ago at a B1G1 event.
Making our appointments at 9.55 am or 10.25 am has really added the wow factor to our business.
We even get people standing at the end of their driveway watching their watches not believing we will be so punctual.
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We have been using odd appointment times ever since hearing you talk about this point of difference 3 years ago at a B1G1 event.
Making our appointments at 9.55 am or 10.25 am has really added the wow factor to our business.
We even get people standing at the end of their driveway watching their watches not believing we will be so punctual.
Monday, 16 September 13
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We have been using odd appointment times ever since hearing you talk about this point of difference 3 years ago at a B1G1 event.
Making our appointments at 9.55 am or 10.25 am has really added the wow factor to our business.
We even get people standing at the end of their driveway watching their watches not believing we will be so punctual.
Monday, 16 September 13
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Trust
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Trust
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Trust
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Nate SilverMonday, 16 September 13
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Good innovators typically think very big and they think very small.
Nate SilverMonday, 16 September 13
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Nate Silver
New ideas are sometimes found in the most granular details of a problem where few others bother to look.
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When we do the small things with greatcare then we can achieve great things
Masami SatoMonday, 16 September 13
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If we fail to care about the small thingsthen the big things collapse around us
Masami SatoMonday, 16 September 13
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When we do the small things with greatcare then we can achieve great things
Masami SatoMonday, 16 September 13
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Perspective is seeing things froma place where you’re not
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Perspective is seeing things froma place where you’re not
Maybe it’s not just about building great products, maybe it’s about building
connection and trust.
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Perspective is seeing things froma place where you’re not
Maybe it’s not just about building great products, maybe it’s about building
connection and trust.
And maybe it’s about buildinga better world too ........
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What if that was actually possible?
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connectionmoments of
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IMAGINEMonday, 16 September 13
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Every small thing we do habitually isan expression of who we are
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connection
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connected
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one
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