paypal introduction - carnegie mellon...
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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal Introduction
Dimitrios Miliotis, Business Development Manager CEE July 22nd , 2014, Athens
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PayPal Facts Opportunities in Greece
PayPal Vision PayPal Benefits
1 2 3 4
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148 Million Active
Accounts
100 Transactions per
Second
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ANY TIME ANY DEVICE ANY PLACE
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28%
45%
44%
30%
29%
27%
22%
18%
17%
17%
16%
15%
14%
13%
12%
7%
6%
EU
Finland
iceland
Croatia
Malta
Slovakia
Slovenia
Estonia
Cyprus
Latvia
Greece
Poland
Czech…
Lithuania
Hungary
Bulgaria
Romania
16% of Greek Consumers Shopping on Mobile
Source: PayPal Research, 2013
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95%
90%
85%
84%
64%
60%
0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%
IT
DE
FR
PL
GR
UK
64% of Greek Consumers Buy Only From Domestic Shops
Source: CBEC Cross-Border e-commerce report 2013
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3. Simplicity
3. Simplicity
1. Increased Sales 2. Safety and Protection
How Are Greek eShops Accepting Payments?
91%
81%
72% 69%
63%
71%
52%
0
62%
29%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Cash on delivery Credit Card Debit Card E-transfer PayPal
2014 20132012 Source: ELTRUN research on e-Payments in Greece, 2014
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Agency
Consumer
Merchant
PayPal
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7 out of 10 shoppers never finish their purchase
67%
67% of buyers never finish their
transactions!
“checkout process takes
too long!”
doubt the safety of the
transaction and afraid of
revealing financial
information
Sources:
Understanding Shopping Cart Abandonment, Forrester report
Comscore: http://www.getelastic.com/shopping-cart-abandonment-
stats-infographic/
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Common Checkout Flow
Step 1: Proceed to Checkout
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Common Checkout Flow
Step 2: Continue as a guest Step 3: Billing & Shipping Address
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Common Checkout Flow
Traditional way of
purchase:
2:30 - 06:00 minutes
Step 4: Shipping Method
Step 5: Financial Information
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PayPal Checkout Flow
Step 1: Checkout With PayPal
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PayPal Checkout Flow
Step 1: Login with PayPal
Step 2: Login to PayPal
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PayPal Checkout Flow
Step 3: Confirm shipping address
& complete payment
PayPal Payment
Flow:
15 – 30 seconds
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PayPal is Mobile Optimized by Default
1. Choose product 2. Checkout 3. Login PayPal 4. Pay with PayPal
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Why PayPal?
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Safety
Simplicity & Speed
User Experience:
• Increase in conversion
• Customer satisfaction & loyalty
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PayPal is Safe An Important Trustmark for every shop
Very low fraud rates
2000 people fighting fraud 24/7
Seller/buyer protection program
PCI/AML Compliant
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PayPal is hassle-free Start selling in a few clicks!
Instant Payments
API Based Solutions
Multi-channel by Default
Payment processing made simple
Get paid instantly
Withdraw to bank account immediately
Instant Payment notifications
Get started - today!
Easy integration – Magento
Full reporting functionality
Simple, mobile optimized checkout process
by default
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29% - No!
Online Buyers
45% - No!
Mobile Buyers
44% - No!
International Buyers
PayPal attracts new customers
Would you have the purchase if PayPal was not an available payment option?
Why not?
1. Safety (75%) 3. Loyalty (10%) 2. Convenience (24%)
PayPal Sales Lift Report EMEA 2014, Online, Mobile, Cross border
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PayPal is the top payment method for selling (and buying) abroad
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© 2014 PayPal Inc. All rights reserved. Confidential and proprietary.
PayPal Partner Program
• Partner newsletters
• Partner webinars
• Event invitations
• Sales trainings
• Beta access for new releases
• Technical trainings
• Integration support and review
• Product update notifications
• Partner directory listing
• Product marketing toolkits
• Best practices guides
• PayPal partner logo
For more information, please contact:
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2211 North First Street
San Jose, CA 9513
Dimitrios Miliotis
Thank You!
Dimitrios Miliotis