payroll - saimgs.com · small businesses. for a given market, products are evaluated and given a...

¨

PAYROLLMarch 2017

CONTENTS4678

3435

Introduction

Defining Payroll Software

The Quadrant

Payroll FrontRunners Index

Runners Up

Methodology Basics

FRONTRUNNERS9 QuickBooks Payroll

10 Xero

11 Paycom

12 BambooHR

13 Gusto

14 UltiPro

15 Workday

16 Namely

17 Paycor Perform

18 Patriot Payroll

19 Sage50Payroll

20 Dayforce HCM

21 ADP Workforce Now

22 Kronos Workforce Ready

23 Zenefits

24 Paychex Flex

25 Kronos Workforce Central

26 SuccessFactors

27 DATIS

28 Ascentis

29 RUN Powered by ADP

30 SurePayroll

31 BrightPay

32 Paylocity

33 SagePayroll

4M A R C H 2 0 1 7

INTRODUCTION

This FrontRunners analysis is a data-driven assessment identifying products in the Payroll

market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for the capability (x-axis) and value (y-axis) they bring to users. FrontRunners then plots the top 25-30 products in a quadrant format.

In the Payroll FrontRunners infographic, the Capability axis starts at 3.10 and ends at 4.30, while the Value axis starts at 3.36 and ends at 4.70.

To be considered for the Payroll FrontRunners, a product needed a minimum of 10 user reviews, a minimum capability user rating score of 2.75 and a minimum value user rating score of 2.75.In most cases, we evaluate hundreds of products and feature only 20-30 as FrontRunners; thus, all products that qualify as FrontRunners are top performing products in their market.

http://www.softwareadvice.com/hr/payroll-software-comparison/#top-products

I N T R O D U C T I O N

5M A R C H 2 0 1 7

Each product falls within a designated quadrant based on their axis scores. Dependent on the specific needs of the software buyer, a product placed in any quadrant category could be a good fit.

QUADRANT CATEGORIES:

» Upper Right = Leaders: Leaders are all-around strong products. They offer the highest value and capability in that market.

» Upper Left = Masters: Masters may have fewer capabilities, but end users value those capabilities highly. Depending on the functionality needed, a product positioned in the Masters quadrant might be a better option to consider than products positioned in other quadrants.

» Lower Right = Pacesetters: Pacesetters may offer a strong set of capabilities, but are not rated as high on value. For example, a Pacesetter might have a breadth of functionality at a higher price point.

» Lower Left = Contenders: Contenders are strong-performing products that have not yet achieved the value and capability of the products in the other quadrants. For example, products in this quadrant may be more suited for companies that need more specialized functionality that comes at a price.

6M A R C H 2 0 1 7

Payroll software helps organizations streamline and automate the process of paying their employees.

Software Advice’s FrontRunners quadrant is focused on the North American Payroll software market. We identify this set of core capabilities for the Payroll software category: payroll management, time tracking and run payroll. Additionally, the product must either offer payroll on a stand-alone basis, or as a strong focus within a suite.

In addition, we identify several related features that organizations purchasing Payroll software may also need or wish to consider: direct deposit/check printing/paycard, tax management, W-2/1099 preparation, wage garnishment, multistate payroll, multicountry payroll, self-service portal and reporting.

DEFINING PAYROLL SOFTWARE

7M A R C H 2 0 1 7

THE QUADRANT

Masters Leaders

Contenders PacesettersCapability Score

Valu

e Sc

ore

Xero

BambooHR

KronosWorkforceReady

Paycom

Gusto

Dayforce HCM UltiPro

PaycorPerform

QuickbooksPayroll

Namely

WorkdayPatriot Payroll

ADP Workforce Now

Sage 50 Payroll

Zenefits

Kronos WorkforceCentral

Ascentis

DATIS Paychex FlexSurePayroll

SuccessFactors

Sage PayrollPaylocity

BrightPay

RUN

All products that qualify as FrontRunners are top performing

products in their market.

8M A R C H 2 0 1 7

PAYROLL FRONTRUNNERS INDEX

9 QuickBooks Payroll

10 Xero

11 Paycom

12 BambooHR

13 Gusto

14 UltiPro

15 Workday

16 Namely

17 Paycor Perform

18 Patriot Payroll

19 Sage 50 Payroll

20 Dayforce HCM

21 ADP Workforce Now

22 Kronos Workforce Ready

23 Zenefits

24 Paychex Flex

25 Kronos Workforce Central

26 SuccessFactors

27 DATIS

28 Ascentis

29 RUN Powered by ADP

30 SurePayroll

31 BrightPay

32 Paylocity

33 Sage Payroll

9

The scores below are based on numeric value between 1 and 5.

CAPABILITY VALUE

Capability User Rating Value User Rating

Functionality Breadth Adoption Score

Features Customer Base

Integrations Reviews Volume

Confidence Score Google Searches

Customer Base Skills Base

Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDQUICKBOOKS PAYROLL

QUADRANT PLACEMENT: LEADERS

3.97 4.67

4.27 4.40

4.20 4.95

3.50 5.00

4.90 5.00

3.13 4.70

5.00 5.00

4.40

1.60

1.50

10


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDXERO

QUADRANT PLACEMENT: LEADERS

3.94 4.40

4.26 4.46

3.00 4.35

1.00 4.70

5.00 4.60

4.23 3.10

4.70 4.50

3.60

4.10

4.50

11


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDPAYCOM

QUADRANT PLACEMENT: PACESETTERS

3.99 3.98

5.00 4.35

2.45 3.62

3.50 3.90

1.40 1.70

3.53 4.00

3.90 4.10

3.30

3.20

3.70

12


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDBAMBOOHR


3.93 4.01

4.34 4.39

3.10 3.63

1.50 3.70

4.70 4.30

3.95 2.30

3.70 3.90

2.70

4.80

4.60

13


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDGUSTO


4.26 3.60

4.69 4.69

4.00 2.50

3.50 2.70

4.50 3.80

3.65 1.00

2.70 2.40

2.90

4.00

5.00

14


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDULTIPRO

QUADRANT PLACEMENT: MASTERS

3.50 4.25

3.77 3.85

3.20 4.65

2.80 4.60

3.60 4.70

3.25 4.40

4.60 4.80

3.80

1.90

2.70

15


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDWORKDAY


3.73 3.84

4.30 4.16

3.05 3.53

2.10 3.60

4.00 2.50

3.28 4.30

3.60 3.60

4.30

3.60

1.60

16


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDNAMELY


3.88 3.67

4.32 4.37

4.05 2.97

3.50 3.00

4.60 2.90

2.83 2.70

3.00 3.10

2.80

2.20

3.30

17


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDPAYCOR PERFORM


3.51 4.03

4.28 4.35

2.25 3.72

3.50 3.80

1.00 4.90

3.23 2.40

3.80 3.70

3.20

2.40

3.50

18


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDPATRIOT PAYROLL


3.77 3.68

4.75 4.79

2.40 2.57

2.80 2.00

2.00 4.80

3.18 2.40

2.00 2.10

2.00

3.90

4.80

19


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDSAGE 50 PAYROLL

QUADRANT PLACEMENT: CONTENDERS

3.45 3.93

3.60 3.77

2.45 4.10

1.20 4.80

3.70 1.30

4.15 4.50

4.80 4.60

4.70

3.10

4.00

20


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDDAYFORCE HCM


3.10 4.23

4.00 4.08

1.45 4.38

1.50 4.90

1.40 3.20

2.95 3.90

4.90 4.70

3.90

1.30

1.70

21


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDADP WORKFORCE NOW


3.51 3.79

3.47 3.33

3.45 4.25

2.80 4.50

4.10 3.00

3.68 4.90

4.50 4.30

4.80

3.50

1.90

22


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDKRONOS WORKFORCE READY


3.76 3.52

4.12 4.11

3.20 2.93

3.50 2.90

2.90 2.70

3.63 3.70

2.90 2.70

4.00

4.60

3.00

23


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDZENEFITS


3.64 3.63

3.84 3.90

3.90 3.37

3.50 3.20

4.30 4.00

2.98 2.80

3.20 3.50

3.00

4.70

1.00

24


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDPAYCHEX FLEX


3.73 3.43

3.98 3.93

3.00 2.93

3.50 2.50

2.50 4.50

3.95 3.50

2.50 2.30

4.50

5.00

3.80

25


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARD

KRONOS WORKFORCE CENTRAL


3.34 3.73

3.54 3.45

3.10 4.02

3.50 4.00

2.70 3.50

3.18 3.80

4.00 4.40

4.00

1.70

3.00

26


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDSUCCESSFACTORS


3.32 3.66

3.53 3.39

2.90 3.92

2.10 4.40

3.70 2.70

3.30 2.20

4.40 4.90

3.70

2.90

2.20

27


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDDATIS


3.56 3.38

4.43 4.50

2.70 2.27

2.70 2.40

2.70 1.00

2.68 2.00

2.40 2.90

1.70

2.50

4.10

28


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDASCENTIS


3.30 3.63

4.27 4.29

2.05 2.97

2.10 3.50

2.00 1.30

2.60 2.90

3.50 3.30

2.40

2.00

2.50

29


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDRUN POWERED BY ADP


3.29 3.58

3.75 3.64

2.45 3.52

3.50 3.30

1.40 3.10

3.23 5.00

3.30 3.20

4.80

2.90

1.90

30


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDSUREPAYROLL


3.45 3.41

4.31 4.16

2.75 2.67

3.50 2.80

2.00 1.90

2.43 3.50

2.80 2.50

2.50

1.50

2.90

31


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDBRIGHTPAY


3.31 3.52

4.79 4.89

1.45 2.15

1.50 1.70

1.40 4.40

2.20 1.90

1.70 1.60

1.30

4.50

1.30

32


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDPAYLOCITY


3.32 3.50

3.56 3.44

2.75 3.57

3.50 4.10

2.00 2.40

3.40 3.20

4.10 3.80

3.50

3.20

2.80

33


CAPABILITY VALUE







Employee Base

Customer Growth

Employee Growth

M A R C H 2 0 1 7

FRONTRUNNERS SCORECARDSAGE PAYROLL


3.40 3.39

3.31 3.08

3.25 3.70

2.80 4.30

3.70 1.00

3.73 4.60

4.30 4.00

4.60

2.10

3.90

34M A R C H 2 0 1 7

Providers listed as Runners Up were considered for inclusion in the quadrant, but were ultimately

not included for one or more reasons: they did not have enough reviews; they did not meet the reviews score minimum; they did not meet the ultimate Value and Capability minimum scores; or they did not meet our functionality requirements for the market.

RUNNERS UP

1099FIRE Software

12Pay

1time

AboutTime

Accent HRP

Accounting Xpert

ActivityHD

ADP Vantage HCM

APS Payroll Solution

Ascent Payroll

AscentPayroll

Asure People Success Platform

Blueforce

CenterPoint Payroll

CheckMark Payroll

CIPHR

ClickTime

CompensationXL

Criterion HCM

CyberPay

Dayforce HCM

Deltek Talent Management

Easy-Commission

ECI Empower

Empower

eNETPayroll

Epayroll

Epicor HCM

FingerCheck

FINSYNC

FutuHR

Gem Accounts

GoCo

greytHR

HarrisData Payroll

35M A R C H 2 0 1 7

RUNNERS UP

HROffice

HRPLUG

Humanity

iManage

Inova Payroll

Intuit Online Payroll

iSolved

iSolved HCM

Justworks

KashFlow

Labor Time Tracker

Maxwell Health

Millennium

MyPayrollHR

Nortek People Management

NuViewHR

Octopus HR

OmnipriseHRM

OneMint

OpenHR

Optimum Payroll

Oracle HCM Cloud

PaperSave

PayDay! SaaS

PayFocus

PaymentEvolution

Payroll Card Solutions

Payroll Mate

Payroll Time Export

PaySoftR

PayWindow

PenSoft Payroll Plus

People-Trak

PeopleGuru HCM

PeopleSoft Human Capital Management

PeopleStrategy eHCM

PeopleStreme

Personality

Planday

Qcommission

Ramco Payroll

Replicon

SaaShr Workforce Management Platform

Sage HRMS

Sage People

Salaroo

ShiftPlanning

SilkRoad

Simple X Payroll

Sirenum

Skyenterprise

SnapHRM

Spine Payroll

Sprout HR & Payroll

36M A R C H 2 0 1 7

Square Payroll

Staff Squared

SumTotal Talent Expansion

SutiHR

SyncHR

Synergita

TeamWise

TelPay for Business

TempBuddy

Time Clock Wizard

TimeDrop Time Clock

Ultra-Staff Software

Umana

Valiant Payroll Processing

Vana HCM

Vibe HCM

Vista HRMS

Wagepoint

Wave

WebHR

When I Work

XCD HR

Yearli

RUNNERS UP

37M A R C H 2 0 1 7

The FrontRunners methodology assesses and calculates a score for products on two primary

dimensions: Capability on the x-axis and Value on the y-axis.

THE CAPABILITY SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on the product’s functionality.

» End-user ratings of one to five stars on the product’s ease of use.

» End-user ratings of one to five stars on the product’s customer support.

» A score, relative to other products in the market, for the product’s inclusion of key functionality for the software category.

» A score, relative to other products in the market, representing the number of other products that integrate with it.

METHODOLOGY BASICS

http://www.softwareadvice.com/frontrunners-methodology/

M E T H O D O L O G Y B A S I C S

38M A R C H 2 0 1 7

THE VALUE SCORE IS AN OVERALL WEIGHTED AVERAGE OF SCORES INCLUDING:

» End-user ratings of one to five stars on overall satisfaction with the product.

» End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

» End-user ratings of one to five stars on how likely they are to recommend the product to others.

» A score, relative to other products in the market, for the size of the product’s customer base.

» A score, relative to other products in the market, for the number of professionals in the market who have experience with the product (e.g., users, developers, administrators).

» A score, relative to other products in the market, representing the total number of user reviews across the three Gartner web properties.

» A score, relative to other products in the market, representing the average number of times per month internet users search for the product on Google.

M E T H O D O L O G Y B A S I C S

39M A R C H 2 0 1 7

Markets are defined by a core set of functionality, and products considered for, and included in, FrontRunners must offer that core set of functionality. Additional related functionality can contribute to the capability score for a product. To qualify for consideration in a FrontRunners quadrant, a product must have a minimum number of unique, user-submitted product reviews across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com. The minimum number of reviews required per product may differ by category, but will generally be between 10 and 20 unique reviews.

payroll - saimgs.com · small businesses. for a given market, products are evaluated and given a...

Documents