payworks brand profile spreads

Brand Profile & Services

This is how we work.

A Sign of Excellence

Brand Profile & Services For Payworks Canada

From start to finish Payworks surrounds its customers with a new brand of service and business intelligence

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12GREEN INITIATIVES

--- With our help, your employees can be trained to help themselves

16COMMUNITY LEADERSHIP

---Since 2001, Payworks has been there to help with all of your payroll.

06OUR VISION

---Train your employeesto be self-sufficient.

20OUR SERVICES

---Train your employeesto be self-sufficient.

04ABOUT PAYWORKS

---Since 2001, Payworks has been there to help with all of your payroll.

10STRATEGIC PARTNERS

---Please feel free to get ahold of us. We’d love

08OUR PEOPLE

---Please feel free to get ahold of us. We’d love to talk with you.

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27EMPLOYEE SELF-SERVICE

--- With our help, your employees can be trained to help themselves

26ETM

---Since 2001, Payworks has been there to me management needs.

28CONTACT


24HRMS


22PAYROLL


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Say yes to green

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44About Payworks

About PayworksCanadian owned Payworks is an emerging national leader in the field of total workforce management solutions.

Since 2001, we have been developing innovative on-line web based solutions for Payroll, HR, Employee Time Management along with Employee Self Service.

Our clients know that we work hard to build lasting relationships through dedicated and professional Client Service Representatives.

Corporate ProfileIn only a few years, Payworks has grown from a single client to over 4,500 of them from coast to coast. With over 80 staff and growing, Payworks processes over 3.1 million employee payments per year.

The Payworks head office, which is located in Winnipeg, also serves as the National Service Centre and Prairie National Sales Office. In addition, Payworks has branches in Victoria, Maple Ridge, Kelowna, Calgary, Saskatoon, Toronto and Halifax.

Utilizing more than 35 years of industry experience, Payworks products are proprietary and developed exclusively by and for Payworks.

Website security is audited by WhiteHat Inc. utilizing the industry standard 128-bit encryption.

Your Business Partner Not Just a Service Provider

In only a few years, Payworks has grown from having a single client to over 4,500 coast to coast. With over 80 staff and growing, Payworks processes more than 3.1 million employee payments per year.

History

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66Our vision

MissionCanadian owned Payworks is an emerging national leader in the field of total workforce management solutions. Since 2001, we have been developing innovative on-line web based solutions for Payroll, HR along with Employee Time Management.

Our full service solutions are simple to use, flexible and affordable. All backed with face to face client service excellence that will delight and build long lasting relationships. At Payworks, we are the experts in managing administrative details, so our clients can better manage their business.

ValuesThis is how we work. At Payworks, we are committed to integrity, trust and accountability. A company, where our employees are proud to work, and our clients and strategic partners are proud to do business with us. We are committed to constantly improving our on-line solutions and client care, so that they are not only efficient and reliable, but next to perfect.

We will treat all employees, clients and strategic partners with the highest standards of respect, fairness and honesty. We believe that giving back to the community along with respecting the environment, pays huge dividends both personally and professionally.

EmployeesWe are committed to building a highly motivated and dedicated workforce. We provide a professional and friendly environment where camaraderie is fostered and you can work towards fulfilling career goals. We even have fun at work, because that is important.

ClientsWe are passionate about delighting our clients and will always appreciate their business. We build strong lasting relationships with our clients, by being responsive and focused on their unique needs. Our Client Service Representatives will provide them with the highest quality of service with enthusiasm, no matter how long it takes.

Strategic PartnersWe seek strategic partners who are innovators and leaders in their field. We strive to earn our strategic partners’ trust and are very particular about who we partner with. Our partnerships are about both companies achieving their business goals and being successful.

We Can Do it BetterAt Payworks, we are committed to integrity, trust and accountability. A company, where our employees are proud to work, and our clients and strategic partners are proud to do business with us.

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88Our People

At Payworks, our people are fundamental to the way we do business. The values and beliefs of our people are reflected throughout our company. It means their dedication is appreciated and every member of the Payworks team is truly respected.

To our clients, it means our team is inspired, motivated and shares a common vision. This overall commitment to our people is reflected in the tremendous success we have had as a company. We appreciate our people and your business.

Let’s Hear itFor the Team

Our people are our most valued asset. Our continued success is reliant on their hard work, skills, knowledge and professionalism in delivering exceptional client support for the products and services they help develop.

What employees are saying:

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1010Strategic Partners

Strategic Partners, Governance & Compliance

Strength in NumbersOur strategic partners are innovators and leaders in their field. We strive to earn our strategic partners’ trust and are very particular about who we partner with.

Our partnerships are about both companies achieving their business goals and being successful. Our strategic partnerships allow us to focus on what we do best, while expanding our services and solutions to better meet your needs.

With over a quarter of a century of experience and more than $250 million in premiums under its administration, Johnston Group provides benefit services to more than 25,000 small to mid-size businesses and their employees.

CIBC (Canadian Bank of Commerce) is recognized as a leader in real time secure payment processing and funds transfer services for banks and businesses around the world.

The Canadian Payments Association (CPA) operates Canada’s national clearing and settlement systems that facilitate the flow of funds between institutions and mitigate risk to payment system participants.

We Build Strategic Partnerships Not just Acquaintances

For more than half a century, Xerox has been in the business of making it easier to get work done. Xerox has kept pace with innovations that help people navigate the sea of printed and online content, cut through the clutter and make information relevant again.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential

WhiteHat Inc. is a premier Information Technology Security Provider dedicated to leading the IT security industry and inspiring our customers to employ “industry best practices.”

For U.S. payrolls, Paychex is a leading national provider of payroll, human resource, and benefits outsourcing solutions for small- to medium-sized businesses across the U.S.

Purolator As Canada’s largest courier company, Purolator delivers innovative products and superior service on which you can depend. With more couriers, more vehicles, and more planes in more places than any other courier in Canada, Purolator provides solutions that are right for you – whenever you need to ship.

The Canadian Bankers Association (CBA) works on behalf of 50 domestic chartered banks, foreign bank subsidiaries and foreign bank branches operating in Canada to advocate for efficient and effective public policies governing banks and to promote an understanding of the banking industry.

The Canadian Payroll Association (CPA) advocates on behalf of employers to federal and provincial governments, proactively influencing payroll and benefits related legislation to enable all stakeholders to administer them in an efficient and effective manner.

Our strategic partners are leading innovators in their fields. Each of our partners are chosen with the goal of better serving our clients.

The Unified Communications Server from Objectworld delivers end-to-end Windows-based VoIP and unified communications solutions that bridge the gaps between telephone, desktop communications productivity tools and back-office integration tools.

Objectworld™

The IT Telephony Company™

Partner with us

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12Say Yes to Green

Green PerspectivePartnering with clients and other members of the business community, Payworks is building a new green perspective. The environmental impact of doing business is astounding. Our Go Green Printing Initiative is just the first step, as Payworks plans to incorporate environmentally-friendly policies into all aspects of business by working with our employees, suppliers, and our customers. Going green is our global responsibility.

Here are some ways that we have already improved our environmental impact:

Say Yes to Green.

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1414Green Initiatives

Go Green Printing InitiativeThrough the Go green printing initiative, Payworks offers clients who process their own payroll using our web product a 20% discount per payroll run, as well as a per employee charge, if no output is printed at Payworks. This allows our clients to receive their payroll reports, employee pay statements and tax forms all in an electronic format.

In 2009, we introduced our digital media alternative to traditional paper files of year end forms. The media contains each client’s year-end forms, identical to the paper copy normally received, and can be easily printed for employees requiring a hard copy replacement. The digital media also offers a convenient and secure method of record retention.

As part of the same service, clients can request their full 2010 payroll reports on digital media. For record retention, back-up and accessibility, this service is available for all web and paper input customers.


Here are some ways that we have already improved our environmental impact:

Did you know?On average, a single person consumes 96 pieces of paper a year simply by getting paid. Visit payworks.ca/smart to determine how much paper, trees, and kilograms of carbon dioxide emissions can be eliminated by switching to Payworks’ paperless payroll service.

Going Green,A Step in the Right Direction

National Service CentreWe have made a commitment to invite environmentally friendly practices into our everyday office activities to assist in reducing our environmental footprint. These simple but effective improvements include:

• Weuseourownproduct:ourpayrollisprocessedonline,wearepaidthroughdirectdeposit,andwereceivepaystatements and T4s electronically;

• Recyclingbinswereplacedateverydesk in the office. These documents are shredded onsite and recycled;

• A“Pleaseprintresponsibly”tagwasadded to every email signature;

• Weconductthemajorityofourtraining sessions via online sessions/webinarsandGo-to-Meetings,savingontransportationcostsandemissions,paperprintingcosts,etc;

• Dual-flushhighefficiencytoiletswere

From corporate policty to individual initiatives, going green is our global responsibility.

installed in the washrooms at the National Service Centre in an effort to conserve water;

• Whennecessary,wereplacealllightingwithenergy efficient alternatives;

• Inlieuofmailingoutpaperholidaycards,Payworks sends out an electronic version and makes a donation to a national charity;

• AllcopypaperusedbytheNationalServiceCentre falls under the Sustainable Forestry Initiative’sCertifiedSourcinglabel.www.sfiprogram.org

Working with our Customers and Suppliers to identify green solutionsAs often as possible, Payworks promotes and encourages our clients to take advantage of our environmentally-friendly payroll options. As well, our commitment to environmentally friendly choices extends to the decisions we make when working with our suppliers.

• Whenworkingwithprintingcompanies,Payworks always selects the more eco-

friendlypaperchoiceforour brochures,letterhead,andenvelopes.

• Payworksleanstowardsorderingpromotionalitemsthataremadeofrecyclable or renewable materials wheneverpossible.

• PayworksnolongerprintsourannualPayrollGuideandCalendarresourceforourclients,instead making it available in electronic form on our website for anyone to download.

• Ratherthanprintapapercopyofour clientnewsletter,thisdocumentisnow sent out electronically.

At Year End, we encourage our clients to select digital media for their year end forms, as opposed to the traditional paper format.

Say yes to green

17

Means Investing in our Communities

Investing in the Future


This is how we give.

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1818Community Leadership

moustache-growing competition. A few of the causes supported at the employee level in 2010 and 2011 include the CancerCare Manitoba Challenge for Life Walk, the Annual CN Tower Climb for WWF-Canada in Toronto, and the Movember fundraiser for Prostate Cancer Canada, in which fourteen of our employees collected funds and grew moustaches as a show of support in the month of November.

Our employees are also committed to supporting their community through annual donations to the United Way. These donations contributed through the employee campaign are matched by Payworks.

Employee-initiated giving extends to food drives and Christmas hampers in December. Payworks in Winnipeg supports a number of local shelters and food banks during the holiday season, and the generosity and participation of our employees is overwhelming. Payworks employees truly understand the benefits of paying it forward.

Corporate Community GivingPayworks proudly supports a wide range of local and national charities and literally pays our good fortune forward. Corporate Community Giving can take many forms, including local sponsorship, local/community employment and investment, fundraising, and employee volunteer hours. We are proud to support the communities where we live and work.

2010 Community Investments Amount

Cashcontributions $36,000Donationsin-kind $51,000Total $87,000

Employee-Initiated Giving & Volunteer ServiceThe Payworks community spirit of paying it forward has extended to the employee level, as our staff has embraced the support of important causes and many Payworks employees actively participate in fundraising initiatives including charity walk-a-thons, marathons, and even a

Our Community, This is How We Give

35%25%

21%12%7%

Charitable Giving 2010

Civic (United Way, food banks, misc)

Health & Wellness

Arts & Culture

Amateur Sports

Children’s Charities (Not including health or arts)

Business DevelopmentJust as we believe it is important to contribute to the communities we live in by donating funds to charitable organizations, we also believe in strengthening our communities by participating in business development opportunities. Payworks supports small business and the entrepreneurial spirit, and we serve over 4,000 small business clients across Canada (that’s over two thirds of our client list). We are members of the Canadian Payroll Association, Chambers of Commerce and Boards of Trade across the country, and many of our upper management members are active players in the community, as they sit on various business development boards.

In business, Payworks is also a member of the following:• TheCanadianRestaurantandFoodservices

Association(CRFA)representsrestaurantandfoodserviceoperatorsacrossCanadaand is an advocate and resource for its industry.

We strive to participate in meaningful ways in the communities where our employees work, live, and raise their families. We believe that the richness and health of our community greatly enhances the quality of life for everyone.

• TheBCRestaurantandFoodservicesAssociation(BCRFA)isacollectivegroupofrestaurantprofessionalsdevotedtothesolepurposeofcreatingthemostfavorablebusiness environment for the success of theirmembers.TheBCRFAistheforemostadvocateandresourceforitsindustry,ensuring long term dynamic growth within B.C.Theyrepresentover3,000restaurantand foodservice businesses across theprovince.

• TheManitobaRestaurant&FoodserviceAssociationisanon-profitorganizationwhichsupportsrestaurantandfoodserviceoperatorsinManitobaintherunningof their businesses.

• TheHotelAssociationofCanadasupports,protectsandpromotesourmemberssotheycanexcelintoday’schallengingbusinessworld.PayworksisamemberoftheHotelAssociationinSaskatchewanandManitoba.

• Since1994,theWomen’sEnterpriseCentreofManitobahassupportedbusinessthroughservicesinthreekeyareas:training,adviceandloansforbusinessstart-upandgrowth.BarbGamey,PresidentofPayworks,isontheBoardofDirectors.

This is how we give

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20Our Services

Put it all together and this is what you get:

Online Payroll SolutionsPayworks provides easy and flexible payroll processing. Our wide variety of input options and export capabilities will make the process as easy as possible. Also, our Payroll Preview feature makes accuracy first priority, saving you valuable time and money.

Human Resources Management System (HRMS)Our new online HR product allows you to quickly begin mining your employee information for analysis and reporting.

Employee Time & AttendanceSchedule, collect, calculate and report with greater accuracy and efficiency.

Employee Self ServiceConvenient online employee access ensures personal information stays up to date, plus your staff can access their own payroll information anytime.

Client Service RepresentativeClient relations are a priority at Payworks. Our dedicated Client Service Representatives ensure the highest levels of personalized service from day one.

Complete Setup SupportWe provide conversion, implementation and training support to make the transition as smooth as possible.

Year-EndAt year-end, you’ll receive a complete set of management reports. We prepare government slips on your behalf, and your employees will receive their tax slips in confidential, pre-addressed envelopes.

The Total Workforce Management Solution

We can do it betterThe key to Payworks is the single unified database design. Information is shared between Payroll, HRMS, Employee Time Management along with Employee Self Service, so there is no need to synchronize common data fields or re-key information.

At your fingertips you can collect employee data in Employee Time Management, then track in HR. Collect hours, then process in Payroll. Data is shared, so you can view, export or report using this information instantaneously. It’s like magic, only quicker.

With the addition of our fully web enabled services, our solutions are more flexible than ever. Access our web solutions from anywhere, anytime. Multiple users can use any combination of our solutions at the same time with no additional user fees.

Unified Database: You Better Believe it

Data is shared, so you can view, export or report instantaneously. It’s like magic, only quicker.

This is how it works

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22Payroll

Payroll Element AutomationRates are automatically populated or changed when an employee reaches a specific milestone. (i.e. completing a probationary period, years of service, etc.)

• Customizableautomationbasedonuser-defined“selection”and“trigger”criteria.

Reporting• Libraryofstandardreportsincludingexportofjournalentrytovariousaccountingsoftware.

• Easilycreateadhocreportsandaddthemtoyourreportlibrary.

• ExportreportstoExcel.

Our online payroll solutions increase payroll run accuracy to reduce costly errors. Like all Payworks solutions, they’re easy to use and backed by unmatched client support.

Easy Payroll Setup• Multiplebusinessnumbers.• Customizablepaystatements.• Multiplebankaccountdebits.

Easy Employee Setup• Supportsuptofiveemployeebankaccounts.

• Directdepositorself-sealedslips.• OnlinepayslipswithEmployeeSelfService

Payroll Features

• Direct deposit or cheque printing

• Automatic payroll tax filing

• Year end tax filing/T4’s

• Record Of Employment (ROE)

• Complete set of standard reports

• Payroll register reports

• Import and export capabilities

• Online and email pay statements

• Integrates with other modules

• Employee Self Service

Payroll Benefits

• Accuracy

• Online flexibility

• Reduced labour costs

• Increased security

• Dedicated Client Care Reps

• Automatic legislative updates

• No software to install

• Drastically reduced error rate

• No annual fees

• 24 hour online access

Affordable, Flexible, Accurate It’s What We’re Known for

Year End Summaries

• Employeeyear-to-datereporting.• Yearendfiling.• OnlineT4swithEmployeeSelfService.

Administrator Section

• Customizablesecurityaccessincludingscreenaccess,payrollaccess,reportsaccessanddepartmentlevelaccess.

Payworks understands just how important your payroll cycle is. We do everything we can to make sure your payroll runs smoothly. On time, every time.

What we have to say about payroll

Here’s How We WorkClick to view this video to learn how to better manage your payroll.

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24HRMS

Talent Management

• Manageyouremployees’overalltalentandcareerdevelopmentincludingskills,certifica-tionsandtraining

• Recordpreviousexperience,licencesandeducationbackground

Absence Management

• Managevacationplansandalltypesofleaveandillnessevents

• Configureabsenceplansetupswithdirectlinkstopayroll,includingaccrualcalculations

• Reportontrendsinabsenteeism

Employee Management

• Controlcostsbymanagingcompanypropertyissuedtoyouremployees

• Manageemployeesafetybyanalyzingandreportingonhealthandsafetyincidenttrends

• Attachelectronicdocumentstoyouremployeerecords

• Configureandreportfromyourownuser-definedfields

Employee Demographics

• Manageyouremployees’demographicandpersonalinformation,inadditiontoallcontact-relateddetails

Compensation and Benefits

• Managecompensationdetails,includingpayratechangesandawards,initiatedinHRandsenttopayrollforapprovalandprocessing

• Definebenefitplan,coverageandpremiumratedetailstomanageavarietyofbenefitprogramsandretirementplans

Position Profiling

• Configurepositionprofileswithdetailstomatchavarietyoforganizationalrequirements

• Createpositionsetupswithlinkstoskillsandtrainingrequirements

• Assignpositionstoemployees,includingmulti-positionallocation

Features & Benefits

• Fully integrated yet modular design

• User Defined Fields

• Customer Defined User Access Levels

• Future Dating

• Work Flow Automation

• Time & Attendance

• Payroll

• Employee Self Service

• User friendly Custom Reports Builder

Human Resource Management System (HRMS) Enjoy the immediate update of shared information among HR and Payroll without delays and rekeying of information. One-time input ensures work-flow efficiency, accuracy and integrity of your valuable data. Achieve results with Payworks HRMS, featuring:

Recruitment – NEWThe Payworks Human Resources Recruitment module is the newest addition to the Payworks HRMS solution. This module offers a management system for the recruitment process from the applicant’s first contact to the final stage of the hiring process. It is a valuable tool for anyone looking to cut down on recruitment administration time and ensure a smooth transition from applicant to employee.

For more information, download the HR Recruitment Module.pdf

HR Management Just Got Easier

HR done your way

Historical Changes

• Viewandreportonyouremployees’histori-calchanges

• Captureyourworkforcehistoryincludingemploymentdates,salaryadjustments,andpositionassignments

Performance Management

• Managedisciplinaryactionitemsandrelateddetails

• Configureperformancemodelstomanagereviewtypesandratings,andinitiatepayratechanges

Recruitment

• Streamlineyourrecruitmentprocessbymanagingallinternalandexternalappli-cantstopostedpositions

• HirethesuccessfulcandidateusingourNewHireWizard,andautomaticallypopu-latetheirdetailswithinHRandpayroll

Reporting

• Usethecomprehensivelibraryofstandardreports,capturingyourHRandPayrolldetails

• Createunlimitedcustomreportswithoureasy-to-useReportBuilder

• Buildinyourownconditions,parametersandcalculationstomeetyourreportingrequirements

Our feature-rich HR solution is designed to manage your workforce with ease and precision. Built upon a unified database, employee management, recruitment, and reporting have never been easier.

Here’s How We WorkClick to view this video to learn how to better manage your HR.

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26ETM

Direct HR/Payroll IntegrationThere is no exporting of time data to payroll - it all happens in real time saving resources. As well, Employee Time Management automatically populates HR absence tracking when an employee misses a scheduled shift.

Time-off SchedulingUsing the Employee Self Service module, employees can submit time-off requests (vacation, banked-overtime etc.) once approved the time will flow directly to payroll. A calendar view will display by date, employee time-off by absence type.

Employee Self ServiceEmployees can view their schedules, and key into online timesheets reducing the work load on Payroll and HR.

Flexible Time TrackingMethods include web punch, Biometric Time Recorder, keyed daily hours worked by payroll and Employee Self Service timesheets.

Intelligent SchedulingThe system will figure out the best employees to schedule for shifts based on weights assigned to key employee performance factors (such as skills, testing and training).

Stat Pay CalculatorCalculates employee Stat Pay entitlements automatically in conjunction with provincial rules, the employee’s schedule, and daily hours worked, thereby eliminating manual Stat Pay calculations.

Employee Time ManagementThe new Employee Time Management Solution from Payworks lets you intelligently schedule employees and easily collect hours. It allows you to report on everything from labour costs to attendance, and provides a convenient way for employees to set avail-ability, request time off, view schedules and clock in.

Get ready to improve efficiency, increase ac-curacy and lower your costs.

On Time & On Schedule, With None of the Guesswork


27ESS

Features & Benefits

• Web Accessible Pay Slips

• Secure Data Transmission

• Reduced Administrator Workload

• Internal Messaging

Online AccessWith online access to pay statements and year-end pay slips, employees can view and edit their personal information to keep data current and accurate.

EncryptionThere’s no need to worry, all of our online payroll services, are fully encrypted and safe so that confidential information stays protected.

MessagingOur internal messaging system lets your employees direct payroll and HR enquiries to the correct person.

Employee Self Service Our Employee Self Service (ESS) feature allows your employees to access and change personal information, reducing your HR administration costs. Employees can view their pay statements, year-end tax slips and update their contact information.

As well, our new messaging program allows you to send internal messages without the need for any external email service. Now you can communicate securely with your employees with no software downloads needed.

Employee Enquiries Meet Do it Yourself Service


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We are Across the Countryand Down the Street

Head Office----

850 Pembina Hwy.Winnipeg, MBR3M 2M7

Phone: 1-204-779-0537Toll-Free: 1-866-788-3500Fax: 1-204-779-0538Toll-Free Fax: 1-866-689-4924Email: [email protected]

Payworks Toronto----

Suite 180 - 50 Ronson Dr.Toronto, ONM9W 4J1

Phone: 1- 416-242-4997Fax: 1-416-242-5385Toll-Free: 1-866-729-2323

Payworks Calgary----

4620 Manilla Rd.Calgary, ABT2G 4B7

Phone: 1-403-249-4939Toll-Free: 1-866-729-9679Fax: 1-403-282-4456

Payworks Edmonton----

Suite 1150, 10180 - 101 St.Edmonton, ABT5J 3S4

Phone: 1-780-474-6721Fax: 1-780-665-4367

Payworks Vancouver----

Unit #10 11435 201A St.Maple Ridge, BCV2X 0Y3

Phone: 1-604-460-2862Fax: 1-604-460-8671Toll-Free: 1-877-228-2862

Payworks Kelowna----

201 3295 Lakeshore Rd.Kelowna, BCV1W 3S9

Phone: 1-250-868-1488Fax: 1-250-868-1484Toll-Free: 1-888-968-1488

Payworks Victoria----

Suite 407 1095 McKenzie Ave.Victoria, BCV8P 2L5

Phone: 1-250-598-8171Toll-Free: 1-877-598-8171

29Contact Us

payworks brand profile spreads

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