pdfadmin cover letter and resume_updated 2009

8/14/2019 PDFAdmin Cover Letter and Resume_updated 2009

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Lyvette Robles348 22nd Street, Apt #2R, Brooklyn, NY 11215

Phone: 1-(347)-653-5944Email: [email protected]

Dear Sir or Madam:

I am writing to express my interest in a position with your company. Over the last 7 yearsof my career, I have achieved and acquired highly desirable skills and work experiencewhile also continuing to pursue my education in Public Administration and HumanServices. I think that you will find that my background would be a good fit for your roleof OUTGOING Customer Service Representative at your Company.

My core strengths are in being a results oriented employee who strives for excellence inarea of business, working within diverse team cultures, and communicating effectivelywith public constituents in a Human Services and Non for Profit Organization.

During my employment at Heaven's Hands Community Services as a Medicaid ServiceCoordinator, I gained knowledge in reference to obtaining and maintaining variousbenefits and entitlements. I have had the opportunity to work with various consumerswho were in dire need of medical and related services. I was able to develop a strategyto maintain an effective schedule and ensure that the Consumers on my caseloadreceived the services necessary.

During my employment at FEGS as an Orientation Specialist, I was responsible forconducting daily orientation sessions for groups of 15 30 individuals. I also oversawthe assessment process, intake and classroom assignments for public constituents.

Although it is not listed on my resume, I have also held several part-time positions as anoffice support staff. I have held roles such as Administrative Assistant, Front DeskReceptionist and Office Manager. Additionally, I was an Assistant Manager at the DogDen Doggy Daycare, where I was responsible for creating employee schedule, providingexcellent customer service, billing and accepting cash payments for day care services,filing, answering and directing calls, and managing a staff of over 12 members.

I look forward to learning more about the opportunity and meeting with you to discusshow I my background would be an ideal fit for this role. Thank you for your time andconsideration of my candidacy for this position.

Respectfully,

Lyvette Robles


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Lyvette Robles348 22nd Street, Apt #2R, Brooklyn, NY 11215

Phone: 1-(347)-653-5944Email: [email protected]

Employment Experience:

EGRadioOnline.Com Social Community Manager5/08 Present

Responsible for authoring editorial articles to publish on EGRadioOnlines various web portals including andnot limited to its Online Social Community, main website, and Facebook profiles. As a Social CommunityManager I am primarily responsible for increasing membership and online views to the site and developingproposals for its advertisers. Since starting, I have increased membership by over 150% through promotingthe site using micro blogging tools like Twitter, Friendfeed, and Facebook. I am currently supportingmusicians who visit the site by exposing and promoting their music, sending email campaigns, andbroadcasting messages to existing members.

Heavens Hands Community Services, Inc. Medicaid Service Coordinator09/08 06/09

Provided lower income and disabled individuals with the services and administrative support required tohelp promote improved medical benefits. Responsibilities included obtaining benefits and entitlements,creating awareness of what benefits are available, maintaining and developing Individualized ServicePlans, coordinating and facilitating various meetings, documenting meeting minutes, and developingmonthly progress reports. Provided 24 x 7 on call

Federation of Employment & Guidance Services Orientation Specialist01/07 08/07

Primarily responsible for providing daily orientation to 30 plus participants seeking employment and jobskills. Orientations and duties included communicating and providing an overview of services, Data Entryof participants in to FEGS main database, communicating policies, and goals of the organization. Playedan integral role in making referrals of candidates to potential employers and social workers, facilitatedplacement of candidates, developed and conducted skills assessment sessions, and developed reports and

minutes on all training and staff meetings.

Good Dog Foundation Office Assistant 07/03 02/04Performed general office functions; filing, photocopies, faxing and answering phones, assisted in thecreation of a master mailing list and clientele database and created a Vet Form tracking system, kept inconstant communication with Executive trainers and Team Leaders to ensure that the agency remained incompliance with various Hospital and Medical Facility Volunteer Requirements, assisted in the proofreading and editing of newsletter and created a mailing list for production and distribution of theorganizations first newsletter, The Good Dog Dish

Skills:Knowledge of all PC Operating Systems (Windows XP, and Vista), Strong in Microsoft Office(Excel, Powerpoint, Word), Fluent in both English and Spanish, Knowledge of Social Media Toolsand most Internet Technologies, Blogging and HTML skills, Excellent Communication Skills, Strongwith Database and Customer Relationship Management software, Posses excellentcommunication skills, Direct Knowledge of Email Campaign Management.

Education: Touro College June 2010 BA - Human Services

New York, NYUnited States Army Nov 2000 Basic Combat Training Ft.Sill, OK

John Jay HS Jan 2000 General Diploma Brooklyn


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NY

REFERENCES FURNISHED UPON REQUEST

pdfadmin cover letter and resume_updated 2009

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