pembangunan sumber manusia berhad (psmb ......proposal format template for psmb consideration. 4.2...

PEMBANGUNAN SUMBER MANUSIA BERHAD

(PSMB)

MINISTRY OF HUMAN RESOURCES

STRATEGIC INITIATIVES IMPLEMENTATION GUIDELINE

GERAK INSAN GEMILANG

(GIG)

EFFECTIVE AUGUST 2020

Gerak Insan Gemilang (GIG) – Implementation Guideline

NO ITEM/ CONTENT PAGE

1.0

PURPOSE

3

2.0

OBJECTIVE

3

3.0

TARGET GROUP

3

4.0

TRAINING COURSES APPROVAL PROCESS

3

5.0

METHOD OF TRAINING

4

6.0

ELIGIBILITY AND ROLE OF TRAINING PROVIDERS

4

7.0

ELIGIBILITY AND ENTITLEMENT OF TRAINEES

5

8.0

PROCEDURES TO SUBMIT TRAINING APPLICATION BY TRAINEES

6

9.0

PROCEDURE TO SUBMIT TRAINING GRANT APPLICATION BY THE APPROVED TRAINING PROVIDERS

6

10.0

INSPECTION

7

11.0

PROCEDURES FOR CLAIM SUBMISSION BY APPROVED TRAINING PROVIDERS

8

12.0

TRAINING EFFECTIVENESS EVALUATION (PSMB-TEE)

11

13.0

LEGAL ACTION

11

14.0

AMENDMENTS

12

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1.0 PURPOSE

1.1 The purpose of this guideline is to guide on the procedures and

implementation mechanism for Gerak Insan Gemilang (GIG).

2.0 OBJECTIVE

2.1 The Gerak Insan Gemilang (GIG) is aimed at facilitating Malaysians with

specific skills and knowledge to enable them to become freelancers and

generating better income. The objectives of GIG initiative are:

(i) To train Malaysians in specific skill areas which enable them to venture

into gig economic segment;

(ii) Ensure they are well-trained in the digital skills; and

(iii) Fill the current unemployment gap whilst simultaneously encourage

them to be part of the gig economy.

3.0 TARGET GROUP

3.1 The target group for GIG initiative is Malaysians who are looking to

upgrade their skills and knowledge through training programmes which will

enable them to become freelancers upon completion of the training.

3.2 The GIG segment is divided into two target groups as below:

(i) Independent gig workers (e.g., online platform workers, independent

contractors). Independent gig workers who can truly be their own boss

and enjoy the benefits of gig work with freedom and flexible working

hours.

(ii) Contingent gig workers (e.g., temporary and on-call workers).

Contingent gig workers experience their workplace like the regular

employees do, just without the benefits of a traditional job, company

benefits, pay and security.

4.0 TRAINING COURSES APPROVAL PROCESS

4.1 Training providers are requested to submit their proposal according to the

Proposal Format Template for PSMB consideration.

4.2 Once the initial proposal evaluation process has been completed, shortlisted

proposal will be presented to the PSMB Selection Committee for its

deliberation.

4.3 Once the presentation process has been completed, the result will be

informed and followed by the signing of Service Agreement, if applicable.


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4.4 Each approved training provider will be allocated with a certain stated quota.

Additional quotas are subject to the performance of the approved training

provider.

5.0 METHOD OF TRAINING

5.1 Under the GIG initiative, training can be conducted either on a full-time or

part-time basis at the declared venue as mentioned in the session plan

submitted by the approved training provider. The session plans for each

group approved by PSMB cannot be combined.

5.2 Approved training providers are advised to plan the training session

accordingly to avoid disruption of a company’s productivity. As such, classes

for employees are advised to be conducted on weekends or after office

hours.

5.3 The training can be conducted either in classroom or via online depending on

its suitability, which shall be declared during the grant submission. It is a

requirement to provide related supporting documents/ evidences for the

selected mode of training for grant and claim processes.

5.4 Training shall be conducted at the training venue convenient to the

trainees. The approved training provider is required to provide necessary

facilities during the training.

5.5 Approved training providers are to ensure all trainees are sufficiently trained

to sit for their relevant examinations if applicable and obtain the relevant

certificates upon completion of their training.

5.6 Approved training providers are strictly advised to adhere to the

Standard Operating Procedure (SOP) on social distancing set by the

Ministry of Health (MOH) during the training, including limiting the

number of trainees at one time in order to curb the spread of COVID-19

infection.

6.0 ELIGIBILITY AND ROLE OF APPROVED TRAINING PROVIDERS

6.1 Only the approved training providers under the GIG initiative who have duly

executed the Service Agreement with PSMB are allowed to conduct the

training within the stipulated timeline given.

6.2 The number of trainees allowed by each class will be determined by PSMB

and strictly follows the Standard Operating Procedure (SOP) on social

distancing set by the Ministry of Health (MOH).


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6.3 Approved training providers are responsible to record the attendance of the

trainees; declaring the entire claim and all accompanying information is true

and accurate as mentioned in the original Attendance Form.

6.4 Approved training providers are responsible to make sure the training

session conducted is based on the grant approval of PSMB and complies

with the requirements of the related certification body (if any). Training

provider shall communicate to both parties on any change, inaccuracy or any

dispute between the requirements by the certification body and PSMB, prior

to the approval of PSMB or as soon as practicable.

6.5 Approved training provider must ensure the starter kit is provided to all

trainees upon completion of the training (if any). Training providers must

ensure the value and quality of the starter kit as per mentioned in the initial

proposal submitted to PSMB.

6.6 Approved training providers need to ensure that the commencement and

completion of the training are based on the Service Agreement duly executed

by both parties (PSMB and Training Providers).

6.7 Approved training providers shall verify the details and information of the

trainees and submit the completed form to PSMB.

7.0 ELIGIBILITY AND ENTITLEMENT OF TRAINEES

7.1 All Malaysians are eligible to participate in GIG initiative.

7.2 Each trainee is only allowed to attend one course under the GIG initiative in

order to widen the opportunities for more people to be benefitted under this

initiative.

7.3 Trainees must complete their tasks, assignments, projects and exam (if any)

as required and actively participate in all practical exercises, presentations

and role play as directed by the trainers.

7.4 The entitlement / benefits of trainees who enroll in this initiative are as shown

below:

Entitlement and Benefits

• Fully sponsored training by HRDF

• Starter Kit to start a business or generate income as soon as the

training ends. (if applicable)

• Allowances for trainees up to a maximum of RM500.


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8.0 PROCEDURES TO SUBMIT TRAINING APPLICATION BY TRAINEES

8.1 Submission of the training application must be made through approved

training provider using the Trainee Registration Form PSMB/GIG/1/20

attached with supporting documents as stated below:

(i) A copy of NRIC (Identity Card).

8.2 Trainees are requested to fill up the form and sign the declaration part

and submit together with the supporting documents to the approved

training providers. Approved training providers are only allowed to receive a

complete form from the trainees. Approved training providers are requested

to verify the details in the application form to avoid any misleading or untruth

information of trainees.

9.0 PROCEDURE TO SUBMIT TRAINING GRANT APPLICATION BY THE

APPROVED TRAINING PROVIDERS

9.1 Upon due execution of Service Agreement, the approved training providers

shall submit a training grant application.

9.2 Approved training providers are required to key in the trainees’ information

into PSMB’s online system or submit manually at least ten (10) working

days before commencement of the training. Approved training providers

are advised to submit the applications earlier to ensure approval is given

before commencement of the training. Approved training providers shall not

commence training unless PSMB has approved the training grant application.

9.3 Approved training providers must include the following supporting documents

in PSMB’s online grant system:

(i) A copy of NRIC (National Registration Identity Card)

9.4 Approved training providers must ensure that trainees’ information are

keyed into the system accurately, i.e. their name and their National

Registration Identity Card (NRIC) number. Any submission with incorrect

and/or falsified information will be queried and/or rejected.

9.5 Approved training providers are required to keep a hardcopy of the

application forms and supporting documents for inspection purposes.

PSMB reserves its rights to request for the original documents for

inspection purposes.

9.6 Approved training providers are required to submit the session plan online

for each particular class. The session plan is required for the purpose of

monitoring and inspection by PSMB. The session plan submitted to PSMB

shall take into account all public holidays and/or any additional holidays

declared. The session plan must be in accordance with the total training

days/ hours approved by PSMB. Changes to the session plan shall be


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notified to PSMB at least three (3) working days before the training

commences.

9.7 The application may be queried if the details and/or supporting documents of

the trainee is incomplete and/or appears to be incorrect. Approved training

providers shall reply to the queries three (3) working days before the

commencement of the training.

9.8 Attendance form is required to be signed by each individual trainee

according to the training day and monitored by the approved training provider.

9.9 Withdrawal or replacement of trainees is allowed if approved training

providers notify PSMB officer via email three (3) working days before the

training commences. In the event the trainees withdraw after

commencement of training, replacement of trainees is not allowed.

However, withdrawal of trainees without replacement will affect the 70% claim

payment.

9.10 Any cancellation of the approved classes shall be informed by the

approved training providers via email to PSMB officer at least one (1) day

before the training session commences and approved training providers have

to refund the thirty per cent (30%) payment made earlier.

9.11 Request for a change of training date to a future date must be made three

(3) working days before the training commences. Approved training

providers are not allowed to bring forward the training date of approved

training application.

9.12 Approval of financial assistance for course fee is based on approved fees and

depends on the number of trainees upon grant approval.

9.13 Trainees are not required to pay the course fee and/or other fees to

approved training providers since the amount will be paid directly to the

approved training providers by PSMB.

10.0 INSPECTION

10.1 The PSMB Inspectorate Officers will conduct verification visits to the training

venue to verify on the compliance and attendance of trainees. During the visit,

the approved training provider and trainees shall give their fullest cooperation

to the PSMB’s officers.

10.2 During verification, all related documents such as the attendance form,

including the approval letter from PSMB are to be provided to the PSMB

officer for verification. PSMB Inspectorate Officers will be given the authority

to do the necessary for inspection purposes including interviewing trainees

and taking photographs and/or video of the classes in session.


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10.3 All approved training providers shall ensure original attendance form is

maintained and available for inspection by PSMB at any time.

10.4 During inspection by the PSMB Inspectorate Officer, if the trainees are

found missing in the classroom, the attendance form of the trainees will

be marked as absent by the inspectorate officer. Failure to provide the

original attendance form and claim form will cause the claim to be queried.

10.5 For online training, verification will be conducted through the online platform.

Therefore, the link of the online classes should be emailed to

[email protected] twenty four (24) hours before the training

commences.

10.6 All approved training providers must ensure the staffs are capable to assist

the PSMB officers in charge during verification and always be available at the

training venue.

10.7 Stern actions including withholding and/or demanding refunds will be taken

upon breached of any terms or conditions stated herein.

10.8 PSMB reserves its rights to restrict any future engagement or suspend the

approved training provider if there is evidence or reasonable cause to believe

that there is any breach of guideline or misleading statement(s) submitted to

PSMB.

11.0 PROCEDURES FOR CLAIM SUBMISSION BY APPROVED TRAINING

PROVIDERS

11.1 Claims for course fee allowances for trainees and starter kit are to be

submitted by approved training providers via online system or submitted

manually and hard copy using the Claim Form PSMB/GIG/2/20. All

documents submitted online must be scanned from the original copies.

Payment shall be made directly to the approved training provider based on

the amount that was approved during the grant approval.

11.2 The course fee is paid via progress payments of 30:70. The initial thirty

percent (30%) of course fee (training) will be paid upon approval of training

grant (one week before commencement of the training). The seventy percent

(70%) of course fee will be submitted upon completion of training with copy of

certificate as proof.

11.3 Claim payment must be submitted through hardcopy original documents

and online of original scanned copy by approved training provider with

following documents:

(i) Claim Form PSMB/GIG/2/20

(ii) Itemised Invoice

mailto:[email protected]

mailto:[email protected]


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(iii) Trainee Attendance Form PSMB/GIG/3/20

(iv) Copy of Certificate of Completion of Training for each trainee / Copy

of Registration Examination Slip for each trainee (For Professional

Course)

11.4 For training conducted via online, approved training providers have to provide

system generated attendance report. The report should contain the basic

information such as course title, training dates and details of trainees. In

addition, sixty (60) seconds of video recording is required to capture the

lecture/training session during claim submission. However, the video is only to

be provided upon request by PSMB.

11.5 The initial 30% of the course fee will be paid upon Grant approval (7 working

days before commencement of training). The approved training provider shall

submit the invoice for the 30% total fee approved, together with the training

session plan. PSMB reserves its rights to demand for refund of the 30%

payment paid or to set-off the amount from the total of 70% claims to be

paid (if any) due to the non-fulfilment of the eighty percent (80%)

attendance or withdrawal of trainees. These can be illustrated as below:

Claim Submission

30% Mobilisation Fee Upon Training Grant Approval

Remaining 70%

Upon outcome (Become a freelancer)

(provided that trainee attendance rate

is 80% and above)

11.6 Approved training providers are required to submit the evidence of trainees

ability to freelance after completion of the training. The required

evidences are:

(i) Service Agreement signed between trainee and company who

assigned the freelancing job to the trainee; or

(ii) Successful registration of business under Suruhanjaya

Syarikat Malaysia (SSM); or

(iii) Proof of ability to start a business / other related agreement of

business (whichever is applicable).

11.7 Approved training providers may pay the allowances at the rate of RM25

per pax (per day) to the trainees and provide proof of payment vide

payment voucher and attendance report signed by each trainee as

evidence that the allowances has been paid.

11.8 In summary, the claim form and supporting documents required are as

follows:

Component Claimable Items Supporting Documents

Freelancer

(Independent

30% Mobilisation

Fee (From total

approved fee).

• Itemised Invoice

• Session Plan


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/ Contingent

gig workers)

Remaining 70%

Course Fee

(From total

approved fee).

• Course fee claim form –

PSMB/GIG/2/20

• Invoice

• Evidence of ability to generate

income by the trainees

• Payment Voucher (evidence of

allowances paid to trainees)

• Evidence of starter kit purchased

for trainees (if applicable)

• Evidence of exam/certification fee

paid to respective certifying body

• Trainee Attendance form

PSMB/GIG/3/20 or system

generated attendance report

11.9 Approved training providers must ensure that training is conducted as per

training session plan and the trainee’s attendance must be recorded for each

training day.

11.10 If the trainees are not present in the classroom during the inspection by

PSMB Inspectorate Officer, the attendance form will be marked in as absent.

The attendance form that has been marked by an inspectorate officer must

be attached together with the claim form during the claim submission.

Failure to provide the original Trainee Attendance Form and Claim

Form will cause the claim to be queried/ rejected.

11.11 Approved training provider must ensure all claims are submitted within three

(3) months upon completion of training. Claims submitted after three (3)

months upon completion of training will not be entertained.

11.12 Approved training providers must ensure that training is conducted as per the

schedule and the trainee’s attendance must be recorded for each training day

for future references. Approved training providers are not allowed to

submit scanned or photocopied attendance and summary of evaluation

assessment.

11.13 Financial assistance for the course fee and examination fee is only one

off. Any revision or re-examination attempt by the trainee will be under his/her

own cost and expenses.

11.14 If there is any false or misleading declaration on the course fees by the

approved training providers, PSMB reserves its rights to demand for a refund

of payment either wholly or partially and/ or take necessary enforcement

actions.


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12.0 TRAINING EFFECTIVENESS EVALUATION (PSMB-TEE)

12.1 PSMB-TEE is a holistic approach in assessing specific measures for training

courses and scheme divided into two (2) different assessments: Output and

Outcome. The higher the level, the more valuable the information and

significance it has to the overall training courses and scheme.

12.2 Output Assessment:

i. The purpose of this Output Assessment is to assess the immediate

reaction and to obtain feedback of trainees on the attended course.

ii. The approved training provider/ trainer must ensure that all approved

trainees under this scheme receive and complete the PSMB Output

Assessment Form on the final day of course. The completed forms

with signature are to be collected and summarised using the PSMB

Output Summary Template by the approved training provider/ trainer.

iii. The completed soft-copy of the Output Summary Template must be

submitted to PSMB within fourteen (14) working days from the final

date of course via https://bit.ly/hrdfsubmission. This process must be

adhered to and produced when requested.

iv. The form and template are accessible via PSMB website:

https://bit.ly/hrdftee under the Resources section.

Approved training providers must keep the completed hard-copy of

the Output Assessment Forms for a minimum of five (5) years from the

completion date of course for audit purposes by PSMB.

12.3 Outcome Assessment:

i. The purpose of Outcome Assessment is to assess the actual

understanding and the application after the training.

ii. Issued to trainees at least six (6) months (max 05 years) after the

course ended, it measures whether trainees have successfully

achieved the desired objectives of this scheme through identified

leading indicators / learning objectives.

iii. PSMB will send the assessment link via email/ dedicated platform to all

participating trainees. Trainees are strongly encouraged to complete

the Outcome assessment within the stipulated time.

iv. Approved training provider / trainer must ensure that trainees’

particulars and contact details, especially email addresses from the

course registration are valid.

13.0 LEGAL ACTION

13.1 Employers and approved training providers are strictly advised to adhere to the

terms and conditions stipulated in this guideline. Legal action will be taken if

any of the parties involved fail to comply with these requirements.

13.2 Any person who makes in writing, or signs any declaration, return or other

document required by the PSMB Act 2001 and/or any regulations made under


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the said Act which is untrue and/or incorrect in any particular including false or

misleading statement or document, or commits an offence and shall on

conviction be liable to a fine not exceeding twenty thousand ringgit or

imprisonment for a term not exceeding two years or to both.

14.0 AMENDMENTS

14.1 PSMB reserves the right to change or amend to this guideline to strengthen

the implementation of the GIG initiative. Approved training providers,

including the PSMB registered employers will be notified of any changes

made to strengthen the implementation of GIG initiative.