PEOPLE MANAGEMENT DEVELOPMENT PROGRAM

IATA PMDA PROGRAM

WHERE ARE YOU NOW

Management must recognise that developing its Core Business activities could only come through its greatest asset its “PEOPLE” and that Management must be Accountable and Results Oriented

OUR SYSTEMS NEEDED TO BE INTEGRATED AND PERFORMANCE OUTCOMES ACHIEVED THROUGH COMPETENCIES AND SUSTAINABLE MANAGEMENT PRACTICES AND AT THE SAME TIME THE AIRLINE ENSURING THAT ONGOING COMPLIANCE STANDARDS ARE BEING MAINTAINED

WHAT IS PMDA?

PMDA is a People Management and Development Program for Airlines

PMDA OVERVIEW

Human Resource Managers Executive and Senior Line Managers Training Managers High Potential Employees Line Supervisors Leadership Program Managers, etc.

THE PMDA TARGET AUDIENCE

ESTABLISH AN AIRLINE TASK FORCE USING THE GUIDING PRINCIPLES OF IATA PMDA

Each task force participant’s role within the airline is to be clearly defined and from the program & each participant becomes aware of what each performance expectations are to be

Responsibilities of the PMDA Task Force

FOR MANAGEMENT

An Airline requires an Operationally Smooth –Effective and Efficient Business Environment and a Coordinated Performance Management Program that could be Implemented within all Operational Departments

The PMDA Manager within each department is required to:

Become a Driving Force within each Team“Become a Change Agent”Provide performance feedback Communications with the CEO

The Role of Each Manager is to become a Change Agent

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Creates an environment where the need for change is understood

Catalyst

Ensures smooth progression through the change process

Process Helper

Identifies (and secures) resources

Resource Linker

Resolves issues that may hinder the success of the change

Solution Giver/Gatherer ]-----

Creating a Smooth Business Environment and Coordinate the Implementation

PMDA Methodology

*Step 1Analyze the performance gaps against PMDAPlan actions (focus on airline’s priorities)

*Step 2Develop new processes

*Step 3Measure progress and results

S.W.O.T. Analysis Our

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INTERNAL

STRENGTHS WEAKNESSES

EXTERNAL

OPPORTUNITIES THREATS

WE WILL RECOGNISE THROUGH THE COMPLETION OF A

From the PMDA Programwe can

Create a Business Purpose thatserves as the best work practice guide

To Achieve : Strengthening of the existing HR processes Implement a new HR Service delivery model Ensure best practices are implemented Enhance the overall people performance Instill a positive development culture Provide an infrastructure framework as a catalyst for

business growth16

Recognized Benefits of the PMDA Program

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By: Building on the existent Reducing silos’ approaches Developing synergies between departments and

other organizations Developing a solution adapted to the local culture

and constraints

PMDA Program’s Ultimate Objective

Instill a sense of engagement with: Employees Managers Executives

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Recognized that all employees are all responsible for our success

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THROUGH PMDA WE ARE COVERING ALL THE BASES

THE END RESULT WILL BE

The Airline will be seen to beMOVING FORWARDDOING MOREDOING BETTERULTIMATELY THE AIRLINE WILL IMPROVE

OVERALL PRODUCTIVITY