performance management intro september 2014

8/11/2019 Performance Management Intro September 2014

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Walk round thegallery

1. Pick up an image thatdepict how you feel now

2. Pick a second image that

depict how you feel aboutthe future of the College

3. On your tables share your

reasons. You have 5 mins.


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Tables

1. Delancey

2. LOC

3. Coutanchez

4. Corporate Services


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Way Forwad

[email protected]

By Saboohi Famili & Louise Misselke

30 September 2014

Performance Management


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LOOKING FORWARDWhat does success look like in 2014-15 for your team?


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College priorities

1. Quality

2. Recruitment, Retention, Achievement

3. Cohesion and Collaboration

4. Innovation and creativiy

5. Having fun!


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Balanced Scorecard

Learner/Customer Perspective

Internal Processes perspective

Learning and Growth Perspective

Financial Perspective


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Measures for success

1. Quality of Teaching and

learning/Customer service

2. Outcome for learners/Customers

3. Effectiveness of Leadership and

Management

4. Recruitment , Retention,Achievement


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Key Performance Indicators

KPI Measure Standard Target Action

1

2

3

4

5


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Key

Performance

IndicatorsAcademic Areas KPIs


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Outcome for learnersOL- Key Performance Indicator Last

YearTarget

1. Attendance to be 85% or higher

2. Retention to be above 85%

3. Students receiving ALS to achieve 95% achievement

rates

4. Student Achievement rates across levels and coursesdefined as the RAG targets are met

5. Literacy and Numeracy Cross College Project and Targetsetting Cross College Project have an impact on OL- 80%

of students demonstrate distance travelled through Preand post diagnostic testing and demonstrate progressagainst targets


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Quality of Teaching Learning

Assessment

TLA

Key Performance indicators Last Year Target6. Regular reports indicates OTL grades of 85% and

above well developed or excellent

7. Technology for Learning Cross College Project

will have an impact on TLA as indicated in OTL

reports

8. Students satisfaction shows 85% or above on

quality of TLA all courses


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Leadership & Management

L&M- Key Performance Indicator LastYear

Target

9. 100% of appraisals completed for staff and for sessionalstaff working 10 hours or more a week

10.College budget to be achieved

11.100% staff to attend CPD activities and demonstrate impact

through Action Research reports or appraisal reports

12.Engagement with partners/employers resulting in increase

of the business and enterprise provision by 10%

13.Cross College Projects are completed to target and budget


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Key

Performance

IndicatorsCorporate Services Areas KPIs


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Outcome for CustomersOC- Key Performance Indicator Last

YearTarget

1. Internal customer satisfaction shows overall 85% good or

better


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Quality of Service

QS

Key Performance indicators Last Year Target2. Internal customer satisfaction of the speed and

quality of response is over 85% good or better


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Leadership & Management

L&M- Key Performance Indicator LastYear

Target

3. 100% of appraisals completed for established staff and forsessional staff working 10 hours or more a week

4. College budget to be achieved

5. 100% staff to attend CPD activities and demonstrate impact

through Action Research reports or appraisal reports

6. Cross college projects are completed on time and on

budget


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Management Data set

College ManagementDashboard

Under development


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Features

1. Quality measures (Learner/Customer) Recruitment, Retention, Achievement,

Learner voice

OTL

2. Financial Income, Expenditure

3. Growth and Development

CPD

4. Processes Cross College projects report

Internal and External verification

Programme name: Catering Course Codes:
http://localhost/var/www/apps/conversion/tmp/scratch_10/Data%20sets/RAG%20Catering.xlsx


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Date:

Name Target E WD P LP U Measured By: Notes

Achievement level 1 100% 93% 89% 85% 75% 65% % achievement(Average 85%, see

appendix 1)

Achievement level 2 100% 93% 89% 85% 75% 65% % achievement(Average 85%, see

appendix 1)

Retention level 1 100% 95% 90% 85% 75% 65% % retained Average 85%

Retention level 2 100% 95% 90% 85% 75% 65% % retained Average 85%

Attendance 100% 95% 90% 85% 82% 75% Course attendance %

Apprenticeship Level 2 100% 83% 78% 73% 68% 63% % retention x % achievement(Average 73%, See

Appendix 2)

Name Target E WD P LP U Measured By: Notes

Learner voice 100% E WD P LP U

Student reps attend meetings/ Review

SoWs/ Participate in course planning and

review/ Participate in cross-college

process. E = all of above, WD = 3-4 of

above, P = 2 of above, LP = 1 of above, U=

0 of above

Safe 100% 100% 93% 85% 78% 70%% Number of FT students who agree

completely/mostly that they feel safeLV 3

Health and Well being 100% 85% 73% 60% 55% 50%

% Number of Students reporting

positively about knowledge and access to

health choices and healthy options

LV 3

Enjoyment 100% 85% 80% 75% 70% 65%

% Number of students who agree

completely/mostly that they Enjoy their

course

LV 1

Reputation 100% 100% 92% 84% 62% 40%

Word of mouth recommendations from

LV survey % would recommend the course

to a friend

LV 3

IAG 100% 99% 93% 86% 77% 67%% of student reporting useful IAG and

supportLV 3

Enrichment 100% 100% 90% 79% 65% 50% % of FT students accessing enrichment LV 3

Teaching and learning 100% 100% 93% 85% 69% 52% % positive responses from students LV 2

QA audit Autumn term E E WD P LP U

E = no actions part from maintenance,

WD limited actions, P actions and follow

up, LP and U actions and follow up and

monitoring

Lesson Observations E E WD P LP U

E = great majority of observed lessons

have excellent features, WD Large

Majority of observed lessons have

Excellent features, P = small Majority of

Observed Lessons have Excellent features,

LP Small minority of observed lessons

have excellent features, U= very small

minority of observed lessons haveexcellent features

Course team meetings E E WD P LP U

Minute, completed actions, high

attendance, actions transferred to Team

action Plan. E = All of above, WD = 2 out

of 3, P = Some of the above, LP and U =

None of the above

CPD E E WD P LP U

Staff engaged in formal CPD linked to

Team/College Obj. E = All staff, WD =

Most staff, P = Some staff, LP U= None of

the above

External verifier E E WD P LP U

E = Examples of good practice no action

required, WD = Action needs college

monitoring, P = actions to be reviewed by

AO, LP U= Sanctions by awarding body

SER action plan E E WD P LP U

E action plan in place and used regularly,

WD action plan in pl ace and reviewedhalftermly, P action plan partly in place

andused infrequently, LP and U no action

plan

Overall PA Judgment E E WD P LP U Judgement

Student experience

QA and Monitoring

Overall judgement:

Number of Starters:

Comments:

Over all data
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Whats next?

Book a PAM (Performance AssessmentMeeting by the end of October)

Delancey

LOC

Coutanchez Review your Action plan targets and modify

if necessary based on todays session

First PAM will be agreeing and settingtargets, Starting point!

Keep talking

Remember AUC3!


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5S


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College Help Scheme

Email: [email protected]


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Fab / Drab

performance management intro september 2014

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