persona schema - napa valley college 218/persona sc… · color of clothes, 2% eyebrows, 2% butt...
TRANSCRIPT
PERSONA SCHEMA What makes a complete person?
Compiled by Leeann Pham
Student ID: 282117
BIO 218 F 2014
APPEARANCE PERSONALITY
BIRTH ORDER FAMILY DYNAMICS
EDUCATIONAL LEVEL INTELLIGANCE LEVEL
ASPIRATIONS ECONOMIC STATUS
ETHNICITY GEOGRAPHIC LOCATION
RELIGION CULTURE
CONCLUSION
Most patients today prefer a partnership with their physicians and want to share responsibility for their care. Meeting these new patient needs isn't time consuming, but it does require adjusting the communication skills you already have. Listen empathetically, have a keen understanding of nonverbal behaviors and always try to give well-reasoned explanations.