Pest Control Guidefor staff and residents

Rodentsn What type of rodent have you seen or heard?n Where did you see or hear the rodent?n When did you see or hear the rodent?n How often have you seen or heard the rodent?n If you have seen a rodent indoors haveyou seen where it is getting in?

Insects

n What type of insect have you seen?n

Where did you see the insect?n When did you see the insect? n How often have you seen the insect?n If you have seen an insect indoors have you seen where it is getting in?

Wasps and Bees

n Was it a wasp or a bee that you saw? n Where did you see the insect?n When did you see the insect?n How often have you seen the insect?

What we need to knowabout the fault

Before you contact us

Pests Rodents

Rat

Mouse

Wasps and Bees

Wasp

Bee

For some pests, we need to be sure what you have seen. Some, like bees are protected by law.

How many insects did you see?

How many have you seen?

Have you seen the wasp or bees entering a nest?

If you have seen an insect indoors have you seen where it is getting in?

Before you contact us

Pests

Bed Bugsn Why do you think you have bed bugs?n Have you been bitten?n What evidence have you seen of bed

bugs?n Where have you seen the evidence?n When did you see the evidence?

Cockroaches

n Why do you think you have cockroaches?

n What evidence have you seen?

n Where have you seen the evidence?n When did you see the evidence?

Antsn Where did you see the ants?n How often have you seen the ants?

Birds

n What kind of birds have you seen?n Where did you see them?n What is the problem?

What we need to knowabout the fault

Bed Bug

Ant

Cockroach

Pigeon

Bed Bugs and Cockroaches

Ants and Birds

Proofing requiredHave you seen obvious damage to the building or room?Where is the work required?

If you have seen ants indoors have you seen where they are getting in?