pharmaceutical management

8/6/2019 Pharmaceutical Management

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Overview of

Management Principles

Phar 11

James N. Pasamonte, R.Ph., Dip.OD, MM

Faculty of Pharmacy

University of Santo Tomas


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Management & Managers

Management is simply the act ofgetting people together to

accomplish desired goals and

objectives.

Managers is the employment of

human, physical and financial

resources to achieve organizationalgoals and objectives.

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Objectives vs Goal

Objectives are statements of specific endsthat a plan is meant to achieve. An

objective is specific, concrete,

measurable, and signifies the idea of

grasp.Example: Increase our sales by 20% in NCR within

the next 3 years.

Goals are broader, not time-specific, ends

that are unattainable but constantlystriven for. They are what the company

reaches for.Example: Our continuing goal is zero customer

complaints on our products.



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Management vs Leadership

Managementis doing

things right;

Leadership is doing theright things.

- Peter Drucker



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Management Functions

Planning

Organizing

Leading

Control


A process that includes defining goals, establishingstrategy, and developing plans to coordinate activities.

Determining what tasks are to be done, who is to do

them, how the tasks are to be grouped, who reports to

whom, and where decisions are to be made

A function that includes motivating employees,

directing others, selecting the most effective

communication channels, and resolving conflicts.

Monitoring activities to ensure they are being

accomplished as planned and correcting any

significant deviations


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How do you want to be

remembered?



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Begin with the End in Mind


Where

I want

To GO

Where

I

AM


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Personal Mission Statement

Encourages you to think deeply about your life Helps you examine your innermost thoughts and

feelings

Clarifies what is really important to you.

Expands your perspective

Imprints self-determined values and purposesfirmly in your mind

Provides direction and commitment top values.

Enables you to make daily progress toward long-

term goals

Provides the first mental creation of your desired

results for your life.

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Personal Mission Statement

PROCESS

What things do I want to have

that I feel are important?

What am I about?

What are the qualities of

characterI would like to

emulate? What legacy do I want to leave?

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Sample Mission Statement

'Let the first act of every morning be to makethe following resolve for the day:

I shall not fear anyone on earth.

I shall fear only God.

I shall not bear ill toward anyone.I shall not submit to injustice from anyone.

I shall conquer untruth by truth.

And in resisting untruth, I shall put up with all

suffering- Mahatma Gandhi.

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Does it match?


By: JNPasamonte13

MYVISION /

MISSION

OURVISION /

MISSION

MATCH


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Let us understand the Business

Environment

Industry Competition

Rivalry AmongExisting Firms

Threat of New

Entrants

Bargaining Power

Of Suppliers

Bargaining Power

Of Customers

Threat of New

Substitute ProductPharmaceutical Administration and Management

By: JNPasamonte


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Levels of Competition

Quality

Delivery

PricePharmaceutical Administration and

Management By: JNPasamonte


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External

Environment

Internal

S

W

STEEP

orPESTE

O

T

trength

eakness

opportunities

threats

Pharmaceutical Administration and



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External Environment Universe

olitical - Legal

conomic

ocial - Cultural

echnological

cological

P

E

S

T

E




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olitical - Legal

conomic

ocial - Cultural

echnological

cological

P

E

S

T

E




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olitical - LegalP This element of the analysis consists of understanding

the political and legal environments of a specific country

or region where companies select to operate.

Failure to understand and adapt to the political and legal

environments will result in overcoming barriers which may

be too costly to deal with, given the expected return on

investment.

National and Local Legislation, Trade/Labor Unions,

Trade/LaborLaws, Health and safety Law, Equality,

Discrimination, Political Elections, Political Party




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conomicE The economic environment contains aspects dealing

with individuals' capacity to obtain products or services

given the set of economic conditions.

Analysts must properly assess how consumers will

react when there are changes within the environment

and how their firm should adjust their strategy to

remain competitive given the circumstances

GDP, GNP, Interest Rates, Inflation, Forex, etc.




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ocial - CulturalS The social element of the external environment takes

into account the aspects that describe society as a

whole.

Some of the key elements that organizations must

deal with in each market are:

Demographics

Lifestyles

Religion

Education

Age distribution of the population




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echnologicalT Industries that rely on technological advances to generate

new products and services are prone to be affected by

rapid changes in the environment.

It is the job of analysts to monitor and measure the effectsthe changes within the technological environment willhave on their respective product-development strategies.

This task may take years to conduct depending on howthe industry is driven by innovation

IT for business management (hardware and software),MIS, equipment and materials (quality, cost and newdevelopments)




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cologicalE The ecological element considers the present-day

situation of the physical and biological environments that

companies can face.

Companies which make use of natural resources inproducing goods should devote a great amount of timeexamining the ecological environment of each country inwhich they are offering their goods and services. Withoutthe correct information, companies can be fined and

refused the right to operate in certain regions around theglobe.

Sustainability, recycling, waste disposal, energy-efficiency, fuel



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