philippines? t o t he outsource - stealth agents · menial tasks can be delegated outside of your...
TRANSCRIPT
Why Outsource to thePhilippines?
TABLE OF CONTENTS
What is outsourcing? 03
What are virtual assistants? 04
How small businesses benefit? 06
Benefits of outsourcing? 05
What can you delegate 07
What choose the Philippines? 09
With the help of outsourced virtual assistants, time-consuming
menial tasks can be delegated outside of your team, allowing you
to focus on activities that can grow your company and take it to
the next level.
"Small business,
augmented by a global
pool of human capital,
can compete directly
with the biggest players
in their space, and win." - David Walsh, Author of Source Control
2
For entrepreneurs and small teams, it
can be nearly impossible to scale a
business when each day is filled with
mundane administrative work that
consumes hours of productivity.
What is outsourcing?Outsourcing is the practice of hiring an outside party to
perform duties that are traditionally completed in-house.¹
The process of outsourcing has
completely transformed the modern
business landscape and it shows no
signs of slowing down. In 2019, the
global market size for the
outsourcing industry was $92.5
billion USD² and is expected to
increase at a CAGR of 10% in 2020³.
Companies all over the world have
found themselves saving money and
time, all while making positive
economic contributions to the global
economy.
Don’t think that big businesses like
Amazon, Verizon, and Apple are the
only companies who can gain from
BPO. Often, small companies and
entrepreneurs reap the most
rewards from utilizing this business
strategy. 3
For small teams and solopreneurs,
most of the productive time during the
week is spent completing basic
administrative tasks. Of course, these
are necessary for all businesses to stay
afloat, but can be detrimental to
advancing new business strategy and
growth.
Outsourcing these important yet
draining duties to remote virtual
assistants gives small teams hours of
precious time back each day. Instead
of responding to customer inquiries,
and keeping up with social media
mentions and comments, your team
can focus on optimizing your company
to reach relevant KPIs. Plus, when
your employees get to utilize their
unique skill-sets (instead of focusing
on work that anyone could do) you get
so much more value.
A virtual assistant is a third-party that provides business support from a remote location.
What is a virtual assistant?
4
The Difference Between Virtual Assistants and Freelancers
Virtual assistants, on the other hand, are
employees of outsourcing firms. They are
matched with each project according to their
experience level and managed directly to
ensure that their quality of work matches
client expectations. Their work is constantly monitored by their project managers to ensure that each hour is productive.
Many people confuse virtual assistants with freelancers. While both
individuals can perform work for your business offsite, there are many
variances between the two.
Freelancers are independent contractors who take on clients at will.
Freelancers set their own rates, create their own processes, and are often
completely alone in a work-from-home setting.
Cost Savings
A worker in the Philippines will
cost you 80% less than their
American counterparts. In the
United States, the average
minimum wage is $7.25 per
hour. A candidate in the job
market at seeking a minimum
wage position will typically
have little to no experience,
and depending on where
you’re located and the cost of
living, minimum wages can be
as much as $15.00 per hour.⁴
In the Philippines, the average
worker earns an hourly rate
equivalent to only $6.80 USD.⁵
What are the benefits of outsourcing?Virtual employees can result in massive increases in outputand cost effectiveness for your business.
Minimized ExpensesSince your outsourced virtual
assistants are employees of
another company, you'll never
have to worry about adding
additional employees to your
payroll, paying taxes, providing
benefits, paying for internet
connection, or any other
technical resources needed.
More Productivity As you eliminate basic tasks
from your daily schedule, you’ll
have hours of additional time
to focus on growing your
business.
5
Virtual assistants can make a bigsignificant impact on entrepreneurs
and small business owners. Let’s face it, most entrepreneurs and SMB owners go into business to
experience more freedom and autonomy. However, the truth is, it typically
means increased workloads and 50+ hour work weeks.
Unfortunately, most of these hours
are spent completing menial tasks like
responding to emails, contacting
business leads, and data entry. But if
that time was utilized for business or
strategy development, it could result
in incredible business growth.
Although administrative work is
essential for all businesses, small
teams may have more difficulty
staying on top of everything.
Inevitably, this can result in a backlog,
and more time is focused on
playing catch-up... leaving innovative
ideas and projects lagging on the
back-burner.
Outsourcing things like customer
service, lead follow-up, incoming calls
and more can save your business
tens of hours each week - giving you
more time to focus on growing your
business. Now you and your team
will have more time to focus on
things like branding, and other
developmental improvements that
create opportunities to scale.
6
At Stealth Agents, our virtual assistants are able to help you with
customer service, inbound and outbound phone support,
administrative tasks like data entry and email organization, graphic
design, eCommerce store management, and more. After a thorough
audit of your business, we work together to select an experienced
virtual assistant for your project, our team completes an in-depth
training, and your virtual assistant gets to work. Our clients receive
daily, weekly, and monthly updates on the status and relevant KPIs.
What kind of tasks canyou outsource?
87
Our Services
English Literacy The Philippines is secondonly to India in the world ofbusiness processoutsourcing. Consequently,English literacy isexceptionally high, asparents and students see itas a necessary skill to becompetitive in the jobmarket.
Why outsource tothe Philippines?
Low Cost of LivingIn the Philippines, $1.00 USDis equivalent to a little morethan ₱50.00 Philippine Pesos.According to Salary Explorer,the average Filipino workerearns an average salary of₱54,600 Pesos per month,which is equivalent to $1,092USD per month. This meansthe average worker is making341.25 Pesos or $6.80 USDper hour.⁵
24/7 Support OpportunitiesThe Philippines time zone is 13 hoursahead of EST. Due to BPO's majorcontribution to the nation's GDP,accommodating U.S. business hoursis normalized. But the timedifference also gives you the optionto keep your business operatingwhile your competitors are stillsleeping. Imagine coming into theoffice and realizing that your virtualagents have already taken care oflarge parts of your to-do list,overnight. 9
Why outsource tothe Philippines?
Ready to maximizeyour company's
productivity?
SCHEDULE A FREECONSULTATION
REFERENCES Investopedia. (2019, June 25). Outsourcing Definition. Retrievedfrom https://www.investopedia.com/terms/o/outsourcing.asp.Statista. (2020, January). Global market size of outsourced services from 2000 to 2019.Retrieved from https://www.statista.com/statistics/189788/global-outsourcing-market-size/.Business Wire. (2020, February 11). Global Business Process Outsourcing Market2020-2024 | 10% CAGR Projection Through 2024 | Technavio. Retrieved fromhttps://www.businesswire.com/news/home/20200211005637/en/Global-Business-Process-Outsourcing-Market-2020-2024-10New York State (n.d.). New York State's Minimum Wage. Retrieved fromhttps://www.ny.gov/new-york-states-minimum-wage/new-york-states-minimum-wage.Salary Explorer (n.d.). Average Salary in the Philippines 2020. Retrieved fromhttp://www.salaryexplorer.com/salary-survey.php?loc=171&loctype=1
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