Murray D. Martin

President and Chief Operating Officer

Organic Revenue Growth

Formula for Growth

Enhanced Productivity

+

Profitable Growth=

Creative Services

List Management

Data Processing

PrintingCreation / Finishing

Fulfillment

Consolidation

Retail /Delivery

Copy/Print

Facilities Management

Commercial Printing

Archival / Retrieval

Transaction Management

Digital on Demand

Integrated Outsourcing

Presort/ Worksharing

Create

$250 Billion Global Mailstream

Produce Distribute Receive Store Reply

Expanding Customer Relationships

•• Gaining Share With Existing CustomersGaining Share With Existing Customers

•• Retaining Customers at a Higher RateRetaining Customers at a Higher Rate

•• Adding New CustomersAdding New Customers

•• Winning Customers From CompetitorsWinning Customers From Competitors

•• Increasing Involvement With CustomersIncreasing Involvement With Customers’’ Operations Operations

Drivers of Revenue Growth

•• New Products and ServicesNew Products and Services

•• CrossCross--SellingSelling

•• Growth EnginesGrowth Engines

•• Vertical Market FocusVertical Market Focus

New Products

DM 200

DM 500

FPS

Infinity

DI950

Mailstation

DI200

Software OnRoute™ Mail Tracking Solutions

Your window into the USPS®

delivery network.

Mail Services

Imagitas

Multi-Vendor Services

Cross Selling

Payment Solutions

Management Services

MailWorks

•• Mail Center ManagementMail Center Management

•• Postage and Carrier ManagementPostage and Carrier Management

•• Business Continuity and Risk ManagementBusiness Continuity and Risk Management

PBMS

Government Solutions

Vertical Markets

Legal Solutions

Growth Engines

Mail Services

International

Software

Payment Solutions

Small Business

Supplies

Small Business

Mailstation™

Pitney Bowes is the provider of Internet Postage on the world’s No.1 auction site

Supplies

International

China

Japan

India

United Kingdom

Canada

Australia

European Union

South America

Payment Solutions

•• Postage by PhonePostage by Phone®® PLUSPLUS

•• Master Postage by Master Postage by PhonePhone®® PLUSPLUS

•• Purchase PowerPurchase Power®®

•• Reserve Account Reserve Account

•• Master Reserve AccountMaster Reserve Account

•• Permit ReservePermit Reserve

•• EasyPermitPostageSMEasyPermitPostageSM

Drivers of Enhanced Productivity

•• Sales Channel ManagementSales Channel Management

•• Reengineered ProcessesReengineered Processes

•• Alignment of Work, Skills and LocationsAlignment of Work, Skills and Locations

Drivers of Enhanced Productivity

•• Sales Channel ManagementSales Channel Management

•• Reengineered ProcessesReengineered Processes

•• Alignment of Work, Skills and LocationsAlignment of Work, Skills and Locations

Drivers of Enhanced Productivity

•• Sales Channel ManagementSales Channel Management

•• Reengineered ProcessesReengineered Processes

•• Alignment of Work, Skills and LocationsAlignment of Work, Skills and Locations

Drivers of Enhanced Productivity

•• Sales Channel ManagementSales Channel Management

•• Reengineered ProcessesReengineered Processes

•• Alignment of Work, Skills and LocationsAlignment of Work, Skills and Locations

Alignment of Work, Skills and Locations

•• Reduced HeadcountReduced Headcount

•• Relocation of Work to Lower Cost AreasRelocation of Work to Lower Cost Areas

•• More Shared ServicesMore Shared Services

•• OutsourcingOutsourcing

United States

206 BillionRest of World

93 Billion

Europe 126 Billion