plan b overview presentation

www.planb.co.uk © Plan B Disaster Recovery Plc 2014

Disaster Recovery

excellent, affordable protection

www.planb.co.uk

Guaranteed Disaster Recovery


www.planb.co.uk


About Plan B

• Plan B is a specialist IT disaster recovery service provider. We do things differently and more intelligently so our customers are protected for less.

• We have a 100% recovery record and a 100% customer satisfaction record.

• We guarantee instant recovery and availability of core business systems.

• We can do this because we ‘pre-recover’ systems and test them every night so they are proven and ready to work


About Plan B

Behind that…..

• We are a young strong independent business

• We have built a unique DR service based on our own technology

• We are technical leaders in our field and have been named Specialist Business Continuity Company of the year by CIR.

• The service works and generally amazes

• We understand security & service management

• We protect large and small customers

• We protect simple and complex environments

• We subcontract to other service providers


About Plan B


The Plan B Service provides a very fast recovery of critical IT Systems and Infrastructure (within minutes).

Recovery Time Objective (RTO) - Minutes Recovery Point Objective (RPO) < 15 mins to 24 hours

Recovery is complete, providing working systems in a working network with firewalls setup, and DNS/MX etc switched.

Systems are recovered remotely on Plan B virtual machines (VMs) and connected to via VPN.

Whole process is automated, System recovery images are rebuilt, configured and tested to work for every snapshot (< 24 hours) and therefore Plan B Recoveries are guaranteed.

Plan B Disaster Recovery Service


Different DR Services


The Plan B Process


• Snapshot daily & recreate systems and environment completely

• Automate and repeat the process

• Test everything on every recovery image every night

Key Service features

We guarantee all Recoveries:

If we can’t deliver systems within twice the number of minutes they usually take to become available we will refund fees for the last 12 months

Key Service features


By work, we mean it all works TOGETHER

Why is it different?

We map all dependencies, replicate networks and firewall settings so your systems are completely ready to use.


< 15 minute or < 24 hour Recovery point

Plan B’s standard single Snapshot operation provides a < 24 hour recovery point

Running a parallel On-line Backup service (OLB) can provide an enhanced recovery point of < 15 minutes.

The On-Line Backup service is used to roll forward the data point after the servers have been recovered

Plan B – Standard or Premium Recovery Point


• Simple phone call to invoke a recovery

• Recovery systems are immediately available

• No dependence on Engineers at time of disaster

• Connection over SSL or IPSec VPNs

• Access recovery systems within minutes from any Internet connection

• No rules on whether a customer can invoke or how long they can be on the platform.

Plan B in Recovery

Plan B - in a disaster


Our organisational security is based on ITIL and we are certified ISO27001/2 International Information Security Management Standard compliant. Our last independent external Audit carried out by the BSI was December 2012.

We operate from secure data centres that have strong physical security, strong access and authorisation controls.

Our systems are designed and architected to be inherently secure and we use encryption and Public Key Infrastructure (PKI) to ensure security of data in transit.

Plan B staff are vetted to BS7858 standards before being employed. We allow no exceptions to this.

Plan B Security


• 100% certain, near instant ‘complete’ recovery

• 100% Testing of recovery images

• Completely automated process

• Very Strong money back recovery Guarantee

• Certain, simple, fast service invocations

Plan B service Differences

Plan B – Better protection for less


• Minimum IT down-time - Minimum business disruption

• Simplicity - set up, on-going protection, BCP Planning

• Very cost effective

• Guaranteed recovery within minutes

• Simple invocation process

• Puts organisations back in control rapidly

• Handle IT disaster rather than be subject to it

• Protects from operational and reputational damage

Plan B: Better protection for less

Benefits of Plan B


Plan B: Saving businesses from real Disasters

9pm, 15th April 2013 – Fire in Electrical riser caused extensive damage to the building, total loss of electrical infrastructure and smoke damage to IT equipment.

Customer invoked at 21:54

Recovery systems available within 40 minutes

200 users attached via SSL VPNs first thing next day

The business continued to service their core customers whilst IT staff started to recover live services.

The customer is still running on the Plan B platform 3 weeks later.

Watford building fire 15/04/2013

Disasters do happen


Guaranteed Disaster Recovery


www.planb.co.uk

Fastest Recovery Times

Disaster Recovery


www.planb.co.uk @PlanB_DR

plan b overview presentation

Technology

plan b disaster recovery

plan b security

plan b process

plan bplan b

lessbenefits of plan

plan b staff

b recoveries

instant recovery