platform excellence 25.06
TRANSCRIPT
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Platform ExcellenceJune 25th, 2015
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Gavin MeeAVP - Enterprise Sales UK, Salesforce
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Safe harbor statement under the Private Securities Litigation Reform Act of 1995:
This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of product or service availability, subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.
The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, new products and services, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of any litigation, risks associated with completed and any possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year and in our quarterly report on Form 10-Q for the most recent fiscal quarter. These documents and others containing important disclosures are available on the SEC Filings section of the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other presentations, press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.
Safe Harbor
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LTE
Mobile
Cloud
Connect With Your Customers in a Whole New Way
Thousands Millions Billions Connected Things
TrillionsCustomer Interactions
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THANK Y U
4 Million + Applications
2,700 +AppExchange apps
3 Million + AppExchange installs
60,000 + Developers trained this year
2,000,000 +Salesforce developers
85,000 +IdeaExchange pointsretired
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Three Forces Are Driving the App Revolution
Technology New agility focused
platforms
People New class of app
developer
Leadership New type of IT
leadership
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Platform ExcellenceConsumerization of App Development
1400 – 1420 Welcome
1420 - 1450 Consumerization of App Development – Phil Carter, IDC
1450 - 1530 Implications for your Digital Strategy – Jeremy Waite, Salesforce
1530 - 1600 Break
1600 - 1640 Platform Overview – Shaun Taylor, SalesforceDemonstration – Darren Smith / Kayne Burk, Salesforce
1640 – 1700 Customer Success – Matt Glover, Al Rayan Bank / Casey Allred, Effort.org
1700 – 1730 Panel Discussion
1730 Close
Source: placeholder
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Thank you to our Partners
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Thank you
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Consumerisation of App Development:Digital Transformation to the Fore
Salesforce Platform Excellence Event, London, UK – 15th of June 2015
Presented by Philip Carter, IDC@carter_pc
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC 11
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
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3-D Printing
Cyber Crime
Social
Cognitive Computing
Industrial Internet
Sharing Economy
Digital Disruption
Cloud
Big Data
Digital Economy
Industrie 4.0
Virtual Reality
Digital EnterpriseBusiness
Model Shift
API economy
Analytics
Internet of Things
Augmented Reality
Information Management
Rest APIs
Robotics
Omni-Channel
Predictive Analytics
Chief Digital Officer
Regulation
Data Lakes
Mobility
Data
DIGITAL TRANSFORMATION
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
What is the impact on IT departments?
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC 15
____ of UK organizations
have gone through
a major IT re-organization
in the last 12 months
IDC UK IT Executive Survey. April 2015, n=269
53%
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
1
Speed Tech-Savvy Workers
2
3
Pain
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
In 2014, Domino’s Pizza sold £135 million worth of pizza via its mobile platform in the UK and Ireland alone
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC 18
The ‘Hyperconnected’ Consumer
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
3rd Platform Implications
Industrial-Strength Platform
Consumer Expectations
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Conflicting Design Points
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
2nd Platform applications
3rd Platform apps
Evolutionary Durability High-Frequency Disposability
Focus on
- Performance
- Transactional integrity
- Security...
Focus on:
- User experience
- Agility
- Multi-platform
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Consumerization of Development
© IDC Visit us at IDC.com and follow us on Twitter: @IDC
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
3rd Platform Implications
Industrial-Strength Platform
Consumer ExpectationsIndustrial-Strength Platform
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
3rd Platform Implications
Industrial-Strength Platform
Consumerized App Dev Tier
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Bridging the Gap
Recipes
Data Entities
Libraries
Tasks & Workflow
Templates
Business Services
Consumerized App Dev Tier
Industrial-Strength PlatformAutomation containers
Integration& Access
Development
Work Management
Decision Automation
Performance Management
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC 25
In 72% of UK organizations, the
business has become more involved in IT
strategy in the last 12 months
IDC UK IT Executive Survey. April 2015, n=269
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Bridging the Gap
Consumerized App Dev Tier
Industrial-Strength Platform
Begin to offer consumerized business services
1
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
By 2017, 75% of IT organizations will be
confronted with the impact of consumerization of
development
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Bridging the Gap
Consumerized App Dev Tier
Industrial-Strength Platform
Include an end-user development tier in your innovation strategy
2
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
By 2017, 25% of large enterprises will formally
support a consumer tier at some level
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Bridging the Gap
Consumerized App Dev Tier
Industrial-Strength PlatformEducate knowledge workers on the benefits of
‘Build Your Own App’ cloud Software
3
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Transformed Experiences
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
Bridging the Gap
Consumerized App Dev Tier
Industrial-Strength Platform
Educate knowledge workers on the benefits of ‘Build Your Own App’ cloud Software
3
Begin to offer consumerized business services
1
Include an end-user development tier in your innovation strategy
2
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC 33
Next Stop: User
Utopia!
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© IDC Visit us at IDC.com and follow us on Twitter: @IDC
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Shaun TaylorUK Regional Sales Director, Enterprise Platform Sales, Salesforce
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Previous Generation IT is Holding us Back
Legacy PlatformsFocus on
Infrastructure
Salesforce1 PlatformFocus on
Innovation
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New IDC Study: Build Apps 70% Faster with Salesforce1 PlatformFebruary 2014
Platform
75%Lower
infrastructure
costs
80%
More apps launched per year
Faster time
to market
70%
ROI
520%
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Salesforce1 Platform Recognized as an Enterprise Cloud Platform Leader
#1 Market Share
Magic Quadrant for Application Platform as a Service, Worldwide
March, 2015 Analyst: Yefim V. Natis
This includes a graphic that was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Salesforce.com. Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
A LEADERThe Forrester Wave™: Enterprise Public Cloud Platforms For CIOs, Q4 '14 A LEADERThe Forrester Wave™: Enterprise Public Cloud Platforms For Rapid Developers, Q4 '14
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Trusted Multitenant Cloud
AP
Is
Flexible, Scalable, Metadata Platform
WorkflowData & Objects IdentityAnalyticsCollaborationMobile UI
2,700+ Partner Apps
Largest Enterprise EcosystemCloud
Mobile
Social
Data Science
Fast App Dev & Customization
Common data model, workflows, and collaboration. Built for desktop and mobile.Everything is Powered by the Salesforce Platform
AnalyticsCommunityMarketingServiceSales AppsComplete CRM
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Deploy Apps Quickly With Less Reliance on IT Resources
Drag & DropBuild with standard and custom Lightning Components
Any Device Design apps for every screen from one canvas
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Build Apps Faster with Force.com
SCHEMA BUILDER
Define and extend your data model
CONNECT
Integrate external systems
SHARING MODEL
Customize views for each user
YOUR APPANALYTICS
Uncover insights and take action
YOUR IDEA
Instantly deploy across every device
MOBILE
CLOUD
Open browser, login, start building
IDENTITYPROCESS BUILDER
Automate everything in your business
PAGE BUILDER
Build engaging visual layouts
CHATTER
Collaborate around every process
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HR Help Desk
Employee Intranet
Recruiting & Onboarding
Performance & Coaching
IT Help Desk / Self-Service Community
Legacy Applications
Consolidation
Enterprise Knowledge
Identity Mgmt
Custom Web / Mobile Applications
Business Agility Layer (e.g. Claims, Underwriting, …)
Asset & Facilities Management
Financial Shared Services
M&A Enablement
Early Warning Management
Product Ideas & Innovation
Pre-Production Testing
Warrant Coverage Decisioning
Procurement
Vendor Management
Transportation
Logistics
Contract Management
Budget Management
Contract Management
Pricing
Billing Management
Audit Management
Connect Every Department on One Platform
Apps
HR ProductSupply Chain
ITFinanceOps
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Lightning Components Lightning App Builder Lightning Process Builder
Lightning Community Builder
Lightning Connect
Salesforce1 Lightning makes it even easier to build apps fast A point and click path to powerful business apps
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Darren SmithSenior Director, Solutions Engineering, Salesforce, EMEA
Kayne BurkPlatform Marketing Director, Salesforce
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The Challenges and Opportunities – An Overview of Islamic Banking and Finance in Europe
Matt Glover, Head of IT & Change Delivery, Al Rayan Bank
The Challenges and Opportunities – An Overview of Islamic Banking and Finance in Europe
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Panel Discussion
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Thank you