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00385OR Copyright © 2009 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Environmental Health and safety SAP Environmental Compliance PLM Center of Excelence

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00385ORCopyright © 2009 Accenture All Rights Reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.

Environmental Health and safety

SAP Environmental Compliance

PLM Center of Excelence

2Copyright © 2009 Accenture 00385OR

Agenda

� Introduction

� Main Processes

� Benefits

� Key Success Factors

3Copyright © 2009 Accenture 00385OR

SAP Environmental Compliance

The SAP Environmental Compliance Solution includes 7 main processes:

Permit

Management

EC 1.0

SAP processes within Environmental Compliance Solution

Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

� Use standard regulatory templates, forms and form-based electronic reporting to stay

current with regulatory agencies.

Regulatory

reporting

� Coordinate a timely, effective response to an incident using flexible exception management

software for mapping and delivering defined prevention plans.

Event and

exceptions

tracking

� Handle processes, data submissions, and scheduled activities using a task and workflow

management engine. This engine may be completed with personalized tasks lists and

notifications.

Task and workflow

management

� Set limit checks and automate detection of exceptions and deviations from emissions

permits, avoiding and reducing the errors and non-compliance.Data Monitoring

Supported Business Processes and Functionalities

These processes are meant to support all the tasks and duties regarding emissions management in companies, taking into consideration all

the mandatory processes for Emissions management and compliance:

4Copyright © 2009 Accenture 00385OR

Agenda

� Introduction

� Main Processes

� Benefits

� Key Success Factors

5Copyright © 2009 Accenture 00385OR

The SAP Environmental Compliance Solution includes 7 main processes:

For each process, a detailed scenario is defined with all the steps required. Those steps will be

implemented in the future asset solution in order to provide an end to end scenario:

Permit

Management

EC 1.0

SAP processes within Environmental Compliance Solution

Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

ILLUSTRATIVE

ILLUSTRATIVE

SAP Environmental Compliance

High level scenario

6Copyright © 2009 Accenture 00385OR

Permit Management Tool allows consolidation in an only platform of all the Permits impacting upon

company and its facilities, in a hierarchy manner.

Benefits and activities supported

• Running the business permit on a single system platform across organizational units

• Linking permit processes to different data repositories, applications and document management systems

• Correct and complete receiving and delivery of all information

• Supporting audits and verification trails

Creation of Limit

Check

Creation of

Requirement

Creation of

Requirement SetCreation of PermitCreation of Authority

• Authority is the highest level

of the hierarchy (e.g. Council

for the Environment, etc.), and

stands for the organization

that provides the permits to

the company.

• This is intended to organize

permits and regulations: every

authority will contain all the

permits granted to the

company (one or more).

• Authority object designates

the governing regulatory

organization (or permit issuing

regulatory agency)

• Permits are created and

grouped underneath the

Authority object in SAP EC.

• Thus, each permit is assigned

to the authority that granted

it.

• It is typically the

documented agreement

between the regulatory

enforcing agency and the

regulated entity, containing

the compliance requirements

(scanned document).

• It may also designate non-

permitted compliance activity

• Identifies sections within the

permit. It needs to force the

requirements to follow the

same order as in compliance

standard.

• Can only be created

underneath the Permit object.

• Can apply to multiple

facilities if those facilities share

common requirements.

• Identifies compliance

requirements within the

permits, and so are classified

underneath Permits.

• Can only be created

underneath a Requirement

Set object

• Can apply to multiple

facilities if those facilities

share common requirements

• Intended to define de limits

within the permits.

• Created underneath

Requirement object.

• Several limit checks can be

assigned to a single

requirement.

• Dates may be established for

checks.

• Limits checks can be

performed against Emissions,

measurements and

consumptions.

ILLUSTRATIVE

SAP Environmental Compliance

Permit Management

7Copyright © 2009 Accenture 00385OR

PERMIT HIERARCHY

� The Permit Manager aims to create the authority and permit hierarchy, assigning to them the limits established by the

operation permits or corporate directives.

� These limits can be checked automatically or it can be forced, when the user requires, in order to verify if the company

emissions are compliant with the operation permits or if they are meeting the corporate objectives.

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Permit Management

8Copyright © 2009 Accenture 00385OR

LIMIT CHECKING

� The company can check the emission status on demand, whenever the need comes up. Below is pictured how a limit check is

performed in SAP Environmental Compliance.

� A report is created for each value that has been checked against the limits. If the threshold has been exceeded, an error report

is generated with an exception associated to it. On the other hand, if the value is within the limit, then the generated report is a

“successful report”.

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Permit Management

9Copyright © 2009 Accenture 00385OR

Facility Builder Tool allows a creating a hierarchy of the plants and company data consolidation, facilities and pollutant sources involved intended to be monitored in the company, ensuring compliance in complex and geographically distributed enterprises.

Benefits and activities supported

• Monitoring plants, facilities and potential pollutant activities within the company and emissions sources in a single platform.

• Defining of control device to allow further reports (efficiency gain device vs. non-device, etc.)

• Organized and classified industrial activities.

Emission Point

identification

Control Device

generation

Equipment and

Activity definition

Plant, Facility and

Facility part

definition

Carrier definition

• The Carrier is the root

element of the hierarchy.

• It is usually the permit

holder or the regulated entity.

• There should be only one

carrier per client.

Nevertheless, a client with

several business units may

create several carriers.

• Plant is defined to identify

the location of operation.

Underneath the Plant object

the Facility is created, and so

the Facility Part.

• The facility Part is the

specific location or general

processing area within the

Plant (Storage, Utilities,

Fugitives, CEMS, Water

Discharge).

• Allows monitoring processes

within facilities and plants

potentially pollutant.

• Classifiers and Identifiers can

be defined in order to

facilitate searches.

• Identifies a control device

underneath equipment.

• Used whenever an efficiency

control is to be applied upon

the parent equipment.

• This is intended to be used

for generation of both

controlled and uncontrolled

reports.

• Created underneath the

equipment level,

• It is to be used whenever

multiple pieces of equipment

are venting on a common

emission point.

• Equipment object is

intended for a piece of

equipment located within the

Facility Part.

• Activity, underneath

equipment, stands for

operating scenarios.

• Activity may be used for

exceptions in generation of

emissions or wastes.

• All activities within a plant

will be consolidated in a

hieriarchized manner.

SAP Environmental Compliance

Facility Management

10Copyright © 2009 Accenture 00385OR

� Within the facility builder, the complete company hierarchy, with plants, facilities, and equipments are created. Each hierarchy

element may hace an identifier and classifier, which are useful for data consolidation.

� The facilities are organized in several tabs: Identification – Classifiers – Authorization – Contacts – Tasks – Requirements –

Consumption Material – Consumption – Emissions – Measurements – Documents – Parameters

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Facility Management

11Copyright © 2009 Accenture 00385OR

Permit Management Tool allows the establishment of substances and materials as input and output in the process, and so the definition of equations to estimate and calculate emissions to the environment (atmosphere, water, soil, etc.)

Benefits and activities supported

• Allows simple and complex calculation of emissions based on inputs and expenditures (materials, energy, etc.).

• Enhance efficiency in calculation processes.

• Facilitates error identification in emission values.

• Enhance emissions identification and forecasting.

Calculations executionCalculations definition

Equation Builder

Parameters and variables

definition

Equation Builder

Materials definition

• Materials are created to generate the

output substance to be monitored as a

pollutant, or the input for calculations:

•Input: Oil,. Gas,…

•Output material: CH4, CO2,

CO,…

• Materials may be substances, materials,

products, etc. There may be groups of

materials (such as VOC emissions).

• Classifiers and Identifiers may be

created for materials.

• Variables and parameters

definition is a previous step for

calculations.

• Variables within SAP EC may be:

•Consumption

•Parameter

•Measurement

•Emission

•…

• Parameters are variables (system

wide parameters).

• Parameters may be:

•Single: describe equation

variable in terms of value

and unit

•Set: extrapolates value

and unit to several

materials.

• Variables and parameters allow

complex calculations concerning

emissions

• Once Materials, Variables & Equations

are defined within the system,

calculations may be performed.

Calculations can be:

•Mathematically correct

•Estimations

• And so:

•Implicit: performed

automatically.

•Explicit: Performed when

forced.

• Calculations allow obtaining emissions

values from material inputs, energy

consumptions, emissions factor for

equations, control device benefits

calculation,…

• Calculations are intended to find

out emissions from expenditures or

input materials.

• Calculations available in SAP EC:

•Consumption based

•Input – Output calculations

•Equations

•Batch calculations

• The steps for calculations are:

•Define input-output

material

•Define parameters

(variables).

•Create calculations

(equations)

•Assign calculations to

consumption materials.

•Create consumption

•Execute calculations

SAP Environmental Compliance

Materials, Parameters & Calculation Management

12Copyright © 2009 Accenture 00385OR

MATERIAL DEFINITION

� The number of materials to be created

is predefined depending on the

environmental emissions that are going to

be calculated.

� The type of material and the base unit

of measure (in order to define the

dimension of the material, e.g. mass or

volume) need to be assigned for each

material.

PARAMETERS DEFINITION

�Parameters are variables in an

equation that hold data for the

calculation, e.g. the emission factor.

�There are four types of parameters:

�Material Parameters

�Facility Parameters

�Consumption Parameters

�Global Parameters

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Materials, Parameters & Calculation Management

13Copyright © 2009 Accenture 00385OR

EQUATION DEFINITION

�The equations are mathematical

expressions with a several input values

for a unique emission calculation.

�SAP Environmental Compliance

provides predefined functions in order

to use them in equations.

� Once the equations are created, they

need to be assigned afterwards to the

facilities.

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Materials, Parameters & Calculation Management

14Copyright © 2009 Accenture 00385OR

Task Management Tool allows the definition of task intended to be executed by different roles. Tasks such as submission of notifications, weekly calibration of control devices, emissions data entry, etc. may be defined, executed and traced.

Benefits and activities supported

• Manage tasks for facilities compliance such as permit requirements (p.e. environmental controls)

• Manage compliance tasks related to hazardous and nonhazardous waste regulations, such as storage area inspections.

• Generation of workflows for tasks execution.

• Tasks traceability and monitoring.

Task execution

Task Template Definition

Task Definition

• Task objects stand for the duties to be done, in plants or in central

departments, concerning environmental matters, such data entry, calibration

of devices, reports and notifications, etc.

• Definition of the attributes of the tasks, such as:

•Task property: name + frequency + …

•Task schedule: Due date.

•Task users: definition of roles, such as assigner, assignee, owner,

etc.

•Facilities: plants and facilities affected by such task.

•Requirements: task description

• Generation of the task template,

where due dates, recursion, users,

etc. are defined.

• Once template is defined,

instances are generated and will be

shown on user dashboard to be

accomplished.

• Several task types are supported by SAP

EC:

•Standard tasks: e.g. Collect

sample of waste water to sewer.

•Consumption tasks:

consumption data entry (e.g.oil)

•Measurement tasks:

Temperature data entry (e..g.

boiler ºC)

•Emissions task: Emissions data

entry (CO emissions)

• Status supported, depending on the time

values:

•Open; Started; Critical; Overdue

•Timeframes are flexible and

customizable.

• Recursion (daily, weekly etc.) can be

customized.

Types & Status

• Once the task instance has been saved, it

will appear on the dashboard of the user

to execute it.

• Depending on the phase of the process

of the task, the status may be:

•New

•In process

•To approve

•Completed

•Cancelled

• This allows communication between task

different stakeholders in the taskk (owner

assignee, etc.).

SAP Environmental Compliance

Task Management

15Copyright © 2009 Accenture 00385OR

TASK CREATION WIZARD

� Tasks are work orders for completing

the activities that that need to be

completed for both, emissions

calculation and data monitoring.

� Complete task workflows can be

defined (parent tasks and subtasks).

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

TASK DETAILS

� Each task has a certain regular recurrence

associated, the assignees and responsible and

facilities to which it applies.

� Furthermore, the task history can also be

looked up in order to monitor the task

statuses, due dates, etc.

SAP Environmental Compliance

Task Management

16Copyright © 2009 Accenture 00385OR

TASK COMPLETION

�The open tasks are displayed on the dashboard, so that the user can directly access from here to the task execution screen and

complete here the work order

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Task Management

17Copyright © 2009 Accenture 00385OR

Exceptions are particular cases of tasks, that might be triggered automatically by the system or manually by

exception manager, whenever an issue takes place, such as a deviation from a limit of emission, an spill, etc.

When such events occur, an automated task is generated avoid non compliance

Benefits and activities supported

• Events, such as limit exceed, can be monitored automatically, and so task generated automatically. corrective task will be generated to take actions.

• Other tasks consequent to events may be triggered by manager, such as reports of spills, equipment malfunctions, etc.

• Leverage for compliance and events identification.

Task Generated

to be executed

• An Exception is an event or condition that may be a deviation from a regulatory requirement and requires human

intervention to investigate or resolve such as a spill/release, agency inspection finding, nuisance complaint, exceedance of

a limit, etc.…

• There are also certain non-routine activities, temporary emission sources, and Maintenance activities that require

recordkeeping to document the event as a non-deviation, e.g., flaring, temporary portable boiler.

• Some exceptions may need to be assessed and reported for compliance assurance.

• The system makes check automatically:

•E.g. Permit estates that CO emissions permit cannot exceed A tn/year. After a calculation, the CO emission per

year exceeds A tn. An automatic task will be generated to fix the event.

• Some exceptions migh be:

•Emissions deviation

•Power failure

•Spills

•Releases

System Automatic Checks Manual checks

Automatically from target

deviation

Internally / automaticaly from

task management (task

overdue)

Directly on user’s dashboardManually within exception

management

exceptions generation

• As a common task,

this exception will

have an status:

-New: after

creating the exception

-In process: during

the exception handling

-Completed: After

completing the

exception.

SAP EC

Assessment

• SAP internally

assesses each

exception. Thus, the

critically of each

assessment may be:

• Non Deviation

• Not assessed

• Deviation

• Mistake

Exception Case

SAP Environmental Compliance

Exceptions

18Copyright © 2009 Accenture 00385OR

� Exceptions are created because of:

� Deviation regarding thresholds

established by regulatory authorities.

� A scheduled task has not been

completed within the due date.

� On demand, caused by unpredictably

incident, such us, fire, oil spill, etc.

� According to the source of creation, the user

can create the exceptions on the Dashboard,

on the Exception Log or from Task instance.

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Exceptions

19Copyright © 2009 Accenture 00385OR

Reporting tool allows compliance of regulatory requirements by providing templates aligned with regulation

requests. Moreover, it allows the designing of new templates to comply with internal requirements.

Benefits and activities supported

• Standard regulatory report templates and forms.

• Easy-to-execute ad hoc reports.

• Condensed management reports, and form-based electronic reporting to authorities serve

to simplify reporting processes.

Report

Generation:

Tasked / On

demand

Report Generation

Data Source: Query Data

base

Variant: Manipulate Data

SourceOutput: Display the data

• Creation the request for the data

source in order to get the relevant

data for the report.

• Data Sources:

• 1) Business Object DS

• 2) xML DS

• 3) Manual DS (Java)

• 4) SQL DS

• 5) Combined DS

• 6) Analytical Query Variant as Data

Source

• The generation variant is intended to

group the necessary elements to create

a report.

• The steps for the generation variant

are

•Data Acquisition

•Data transformation

•Rendering

• Formed reports: step 1,2.

• Non formed reports: 1,2,3.

• Once the variant has been

generated: the steps to be taken

are the following:

•Upload rendering

template file

•Upload transformation

file.

•Creation of the Report.

• The display may be designed

to comply with permit

requirements. It is flexible and

customizable.

• Reports may be

required in several

business situations,

such as:

• Regulatory

compliance and

Emissions reporting

• Internal reports

• Quality checks

• Exceptions

• …

Report

Distribution

• Distribution of the

Reports to

stakeholders:

•External

Reporting

•Internal

reporting

SAP Environmental Compliance

Reporting

20Copyright © 2009 Accenture 00385OR

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

� SAP Environmental Compliance it is designed to generate and deliver reports that are required by the authorities or internal

reports for environmental data monitoring. There are three types of report:

�Form Based Reports: these are reports generated in pdf format. SAP EC needs the Adobe Document Services for this

purpose.

�External Reports: integrated by URL address.

�Analytical Queries: mainly created for internal reports. These type of queries can be downloaded to excel spreadsheets.

SAP Environmental ComplianceReporting

21Copyright © 2009 Accenture 00385OR

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

ANALYTICAL QUERY

FORM BASED REPORT

SAP Environmental ComplianceReporting

22Copyright © 2009 Accenture 00385OR

Forecasting tool is intended to generate scenarios, and so to forecast new levels of emission, new demands of

fuels, or the efficiency gain by implementing control devices.

Benefits and activities supported

• Scenario Tool allows the estimation and forecasting of emissions

in the future, approaching compliance in a proactive manner.

• Forecasting of demands in terms of fuels and energy.

• Efficiency actions may be tested before implementation, facilitating

benchmarking and selection of best technologies.

• Forecasting for as many scenarios as required.

Emissions amountChanged Emissions CalculationScenario Definition

• The scenario definition is intended to simulate

changes in emissions output on existing facilities, in

case different input data and calculation rules are

applied.

• The scenario may be:

•Facility with a control device to gain

efficiency and reduce CO2 emissions

•Usage of a new type of fuel.

•Increase in product capacity of plant.

• New calculations are set in order to estimate the

emissions in the scenario.

•Calculations are changed with correction

factors.

•Materials may be changed, and so

parameters set.

• New results of calculations allow the manager

the estimation of virtual scenarios

SCENARIO

SAP Environmental Compliance

Scenarios & Forecasting

23Copyright © 2009 Accenture 00385OR

Permit

Management

EC 1.0Exceptions

Management

EC 5.0Task

Management

EC 4.0Materials, parameters &

calculation Management

EC 3.0Facility

Management

EC 2.0

Reporting

EC 6.0Scenarios &

Forecasting

EC 7.0

SAP Environmental Compliance

Scenarios & Forecasting

24Copyright © 2009 Accenture 00385OR

The roles involved in the Environmental Compliance SAP solution are summarized in the following table:

� Permits and Facilities overview

� Task overview

� Reports overview

� Scenarios overview

• Interested stands for any other person interested in any status of the tasks, organization, permits,

facilities, and in general information concerning environment in the company. This group can be

notified of changes in the status of a particular tasks.

• Any person with this role can see the follow up of the tasks, the hierarchy of permits and facilities,

as well as the trends in emissions (reports).

• This person will not be allowed to make changes within the system or in data.

• This could be the case of people within environmental department, with other tasks than the

ones monitored by SAP EC, but who have to be aware of environmental information and follow-up.

Interested

• Task execution

•Task validation

• The Approver is the person in charge of validating the work of the assignee. This role is not

mandatory for the task completion, but can be very helpful for accuracy in data entry.

• The approver is the person in charge of validating the tasks delivered by the assignees. This could

be the case of the validations of the data entered concerning emissions, expenditures, or whatever

data that requires a validation (for audit purposes, reduction of errors, etc.)

Approver

• Task execution

Forced calculations execution.

Reports generation

• Exceptions task execution

• Report Template Generation /Report Generation

/Distribution

• The Owner is the person in charge of accomplishing tasks and the duties within the tasks.

• The owner may be the person in charge of doing controls in the plant, data entry concerning

emissions, expenditures, generation of reports, generation of communications and notifications,

etc.

• Tasks owners will be mainly working in plants., but there could be owners doing office work (e.g.

reports generation).

• The owner will have to accomplish all tasks within his / her dashboard.

Owner /

Assignee

• Permit Management (all sub processes within).

• Facility Management (all sub processes within).

• Materials, Parameters and Calculation Definition.

• Task definition (data entry, report generation,

etc.)

• Exceptions definition.

• Report Variant Generation

• Scenario definition

• Manager will be in charge of defining the structure of the Permits, the authorities involved, the

emissions limits per permit, etc. Therefore, Manager works in a centralized manner / department

concerning environmental issues.

• The manager will be as well in charge of defining the hierarchy of the plants, facilities and

emission points of the company which have to be monitored.

• Any change in legislation, permits, and infrastructure in facilities will be mapped in the system by

the Manager.

• The manager will be in charge of creating tasks for the rest of the roles. Generation of tasks and

follow up of the incidences within the system will be a duty of the manager.

Manager

Processes involvedDescriptionRole

Environmental Compliance

Roles

25Copyright © 2009 Accenture 00385OR

� Introduction

� Main Processes

� Benefits

� Key Success Factors

Agenda

26Copyright © 2009 Accenture 00385OR

Risk Controlling

� The environmental operational control covers management processes which demand periodically detailed information (each activity or plant in any country require environmental data monitoring and reporting).

� This environmental data required by any stakeholder is characterized to be highly detailed information. In addition, the complexity is increased due to the large amount of data. As a result, reporting activities are usually very time consuming.

� A global system for environmental management reduces errors inherent to the data gathering within the operational control and to the data aggregation.

Cost saving

� The data collection requires full time dedication of employees in plants. A unique global system reduces this effort, enabling them to performing environmental activities that may bring additional value added to the company.

� As a result of the reliability of the data collected, corporate measurable and achievable environmental objectives may be established.

� Adopting a unique system, the company saves costs that demand new application developments that may require any of the plants due to the specific characteristics of its activity.

Benefits

27Copyright © 2009 Accenture 00385OR

Agenda

� Introduction

� Main Processes

� Benefits

� Key Success Factors

28Copyright © 2009 Accenture 00385OR

To ensure that an implementation of SAP Environmental Compliance is

successful, and all the objectives and requirements are fulfilled, the following

factors have to be taken into consideration:

� Creation of a multidisciplinary team, with members involved in the business

processes, and in the IT systems.

� Business support

� Effective communication between all the stakeholders.

� Change management: Manage the changes in the As-Is processes and data

derived from the implementation of Environmental Compliance.

Key Success Factor