poach-proof your team
TRANSCRIPT
Keeping the people you want on your team.
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If you want to find out what to do with your B’s and C’s, I can’t help you.
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Top Performers Success is People Dependent Talent WinsThe cost of replacing a Top Performer is 15x
“Hiring is your most important task.” Steve Jobs
Retention is a PROCESS Engagement is the Buzzword of the
decade It’s NOT the answer!
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Slow Bureaucratic Political Impersonal
It is UP TO EVERY INDIVIDUAL MANAGER to secure his/her own team through increased communication and dedication.
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Culture Challenge “10 years of experience?” Compensation Connection (to boss)
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Every good leader has disciples
Leaders are transparent with their disciplesLeaders teach their disciplesLeaders invest in their disciples
Disciples have access to their leaderDisciples trust their leaderDisciples are loyal to their leader
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It takes time. It takes commitment It takes follow through
It’s not just a part of your job, it’s the most important part of your job.
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PARADIGM SHIFT NEEDED A good leader is a Cultivator of Careers!
Identify your Top Performers Rank them A’s, B’s or C’s.
Use the -/+ to show potential or slacking
Meet with your A’s first Spend the entire meeting asking questions about them.
What do they think of the company? What do they think of their career to this point? What are their career goals within the company? What are the barriers that they perceive to achieving it? Avoid commenting on it.
Take notes and make their goals YOUR goals!
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$250mm division of $2B public company VP Sales search The top contender was not actively
seeking a new gig. He was highly regarded and very well
paid. He NEVER SHOULD HAVE ACCEPTED, but
he did. Reason: CEO failed to be transparent
with his VP and failed to maintain TRUST.11
Keeping Top Performers is all about Trust. When your people trust you, they are
loyal. They know that you have their best interests in mind and wouldn’t stand in the way of their dreams.
When they trust you as their career advocate they won’t leave YOU!
What undermines trust? Poor communication – poor follow through Hidden agendas - inconsistency
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Do’s Don’tsCloseness DistanceTrust DoubtTransparency SecrecyClarity AmbiguityChallenge Complacency
Meet with them regularly to make sure you are both on the same page and pace.
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The War for Talent – Harvard Business Press
Who? – Geoff Smart & Randy Street
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