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Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Page 1: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Polokwane Host City

Transport Lessons learned

2010 FIFA World Cup TM

Ivan Reutener & Marli Gilbert

Page 2: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

2

Outline

Infrastructure Upgrades

Transport Operational Planning

Event Statistics

Problems Encountered and Lessons Learned

Key success Factors

What would we have done differently

ITS integration

Page 3: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Road Upgrades around Stadium

Page 4: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Upgrading of sidewalks

Page 5: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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New Street Furniture

Page 6: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Upgrading of existing road signs and street name plates

Page 7: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Polokwane Transport Operations Scope

Peter Mokaba Stadium - 45 000 capacity

Fan Fest Park - 20 000 capacity

2 Park and Ride sites

(North 5,000 vehicles; South 3,500 vehicles)

Stadium Precinct – Fan Walk

Road closures

parking permits and

access to residents and

businesses on match days

Page 8: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

8

Polokwane Transport Operations Scope

Resources (i.e. 120 Ambassadors, 133 Marshals, 170 Security Guards, 70 Supervisors) to assist with transport logistics

Fleet procurement strategy (125 buses, 365 minibus taxi’s, drivers operating licences etc)

Transport Operational Budget: ZAR 62 million (Feb to July)

Transport marketing and communication

Page 9: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

LegendP&R North routeP&R South routeRing RouteNorth LoadingP&R South Loading Airport LoadingRing Road LoadingRail Loading

Polokwane Transport Logistical Footprint

Page 10: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

10

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Intercity +

Tour Coaches

PS 14

FAN PARK

P&R South

LOADING

SC

HO

EM

AN

CH

UR

CH

BU

RG

ER MARSHALL

MARSHALL

P&R North

LOADING

SUID

Airpor

tRail

Ring Rd

CTH

G3

G1

G5

Search Park and Log Point

Pedestrian Routes

Park & Ride South Loading Area

Park & Ride North Loading Areas

Tour Coach Parking

Road closures / traffic management area

N1

FAN

WA

LK

Stadium Precinct

First Match Day

Page 11: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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13:30 Match Day 1

15:25 (+- 10min after Match end)

15:25 (+- 10min after Match end)

Page 12: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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13:30 Match Day 1

15:25 (+- 10min after Match end)

15:39 (+- 25min after Match end)

Page 13: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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13:30 Match Day 1

15:41 (+- 30min after Match end)

15:44 (+- 30min after Match end)

Page 14: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

14

WE

BS

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R

OO

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HO

OG

MA

GA

ZY

N

PL

EIN

CO

MP

EN

SA

TIE

DO

RP

VO

OR

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EK

KE

R

BIC

CA

RD

HA

NS

V R

EN

SB

UR

G

LA

ND

DR

OS

MA

RE

SUID

Intercity +

Tour Coaches

PS 14

FAN PARK

P&R South

LOADING

SC

HO

EM

AN

CH

UR

CH

BU

RG

ER MARSHALL

MARSHALL

P&R N

orth

LOADING

SUID

Airpor

tRail

Ring Rd

CTH

G3

G1

G5

Search Park and Log Point

Pedestrian Routes

Park & Ride South Loading Area

Park & Ride North Loading Areas

Tour Coach Parking

Road closures / traffic management area

Stadium Precinct

N1

FAN

WA

LK

Remaining Matches

Page 15: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

After Match Day 1 – Improved Crowd Control

TOP Vehicles stacking before stadium evacuation

Page 16: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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After Match Day 1 – Improved Crowd Control

Page 17: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Match Day 2

Match Day 2

Page 18: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Match Day 3

Page 19: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

11-Jun 12-Jun 13-Jun 14-Jun 15-Jun 16-Jun 17-Jun 18-Jun 19-Jun 20-Jun 21-Jun 22-Jun 23-Jun 24-Jun 25-Jun0

5

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45

Airport - General Spectators

Passengers

Transport Statistics

Page 20: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

08:3008:15

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0

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1000

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Passengers Transported to stadium from Park n Rides15 minute profile

13/06/2010 17-Jun-10 22-Jun-10 24-Jun-10

Hours before kick-off

Pas

sen

gers

in 1

5 m

in in

terv

al

All Polokwane Match days

Summary for Four Days  

Total Passengers boarding PT vehicles 63 227

Total Vehicles entered P'nR 12 339Total Occupants 42 799Drop off 20 428

Average passengers/ vehicle 3.47

Kic

k-o

ff

Summary for Four Days

Total Passengers boarding PT vehicles

63 227

Total Vehicles entered P’nR 12 339

Total Occupants 42 799

Drop off 20 428

Average passengers / vehicle 3.47

Page 21: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

08:3008:15

08:0007:45

07:3007:15

07:0006:45

06:3006:15

06:0005:45

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0

5,000

10,000

15,000

20,000

25,000

30,000

Total Passengers Transported from Park and Rides to Stadium

13-Jun-10 17-Jun-10 22-Jun-10 24-Jun-10

Hours before kick-off

Kic

k-o

ff

Page 22: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Overview of Match Day Transport issues

Fan Park attendance low except when National team played

Spectators start arriving 4 hours before kick-off

Critical period is after the Match / crowd management

Language remains an issue: use colour coding

Once inside the Stadium Precinct, the

pedestrian signage became irrelevant

People tend to follow the masses

Page 23: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Overview of Match Day Transport issues

Relationships between the Traffic Police, Police and Transport Team very important

Website / Communication for

spectators important

National consistency:

signage, travel information,

special travel group arrangement (STGs),

general transport operations

Confed Cup a useful learning experience for host country and cities

Page 24: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Signed contracts with the bus and taxi industries, including penalties, resulted in a quality, professional fleet that went the extra mile in delivery the service with no incidents.

All members of the transport management team were familiar with the plans and worked well as a team.

Radios provided in easy communication and rapid resolution of issues.

Cooperation and communication between Law Enforcement Agencies and the transport team resulted in a successful implementation of the project.

Key Success Factors

Page 25: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Budgets and finances need to be secured well in advance in order to procure items and pay service providers.

Tenders and procurement of service providers need to be concluded well in advance of the event in order to ensure supply and delivery of items and services.

Communication between the various entities

(MATCH, LOC, OC, National Government)

needs to be improved.

Vehicular signage worked well,

but pedestrian wayfinding inside

Stadium Precinct could have been done differently

What could have been done differently

Page 26: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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ITS Integration

Page 27: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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ITS Project Scope Improve traffic signal control and management

Detailed design of traffic signal settings and synchronisation of signals

Procure new controllers and upgrade old controllers

Install communication to link to central control

SARTSM Requirements

Expand CCTV network & Upgrade Control Room

Page 28: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

LegendP&R North routeP&R South routeRing RouteNorth LoadingP&R South Loading Airport LoadingRail LoadingRing Road Loading

Polokwane Transport Logistical Footprint

Page 29: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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To achieve optimal synchronisation for the Transport Operational Plan (TOP) routes, 80 new controllers were installed, with 320 new traffic signal timing plans.“This included the morning peak, off-peak, afternoon peak and night plans.”

Optimisation of Traffic Signals

Page 30: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Automotor Instation

Page 31: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Event Timing Plans

Page 32: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Optimisation of Traffic Signals

Page 33: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Queue

NOQueues

Page 34: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Optimisation and Synchronisation BenefitsAs part of the Grobler Street Study, the following benefits were achieved by implementing the optimised traffic signal timing plans and synchronisation of intersections on the arterial (16 Intersections).

-1.76 %CH

R 11,040-00(Rand / day)

OperatingCost

-1.91 %CH

635.73(Litre/day)

Fuel Consumption

-1.90 %CH

1 587.73(kg/day)

CarbonDioxide

Page 35: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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Optic Fibre and CCTV Network- 20km of Optic Fibre cables have been installed as part of the project. - Approx 10km in an Aerial position and 10km trenched and sleeved. - 26 of the CCTV Cameras have been

connected to the Optic Fibre network.- 9 of the CCTV Cameras wirelessly

connected to the Control Centre via repeater sites.

Page 36: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

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1

2

3

WIRELESS CCTV CAMERAS

- Repeater Site 1: Fire Department Mast

- Repeater Site 2: Nedbank Building- Repeater Site 3: Peter Mokaba

Stadium

Wireless CCTV Cameras

Page 37: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

CCTV Monitoring

Page 38: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Assistance via Control Room

Operator View of CCTVs

TOP Vehicles stacking before stadium evacuation

Page 39: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Assistance via Control Room

Marshals regulating spectators not jumping the queue

Spectators using the “Crowed Control”

Fencing area.

Page 40: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Assistance via Control Room

Fire hazard at North P&R (smoke detected)

Vehicles parked at South P&R (spare capacity)

Page 41: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Assistance via Control Room

Identifying TOP Route obstructions

Tracking of TOP transport vehicles and obtaining locations

Page 42: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Assistance via Control Room

Monitoring use of exclusive TOP vehicle lanes

Increased width of exclusive TOP vehicle lanes

Page 43: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Variable Message Signs (VMS)

Page 44: Polokwane Host City Transport Lessons learned 2010 FIFA World Cup TM Ivan Reutener & Marli Gilbert

Thank You