power user certification wpc 2014

8/11/2019 Power User Certification WPC 2014

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Todays Agenda


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Think of Yammer like a Newspap


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Key Yammer Pages2 Home

Inbox3 4 Groups

1 Profiles


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Complete your Profile

Click Edit Profile

Add your Job Title,

Department and Loca

Include your Expertise.

[ Yam Tip: Keep a compprofile because everythsearchable.


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Set Email Notifications


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Set Email Notifications


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Set Group Notifications

Select group

like sent to


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Home Feed

Be su

gro

Choo

Revi


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Home Feed Notifications

Easily see how many

notifications and unread

messages you have.


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Yammer Notifications

Inbox notifications

Replies to conversations

you started or joined

New post in followed thread

Private messages

@mentions

Announcements

General notifications

People like your

message

Votes on your polls

Invitations to

collaborate on a not

New versions of File

and Notes

New followers

Invitations/requests

join groups

Network notifications

Total unread Inbox

and General

notifications in your

external network

Group notifications

Unread messages i

the Group


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Inbox

Create

Searc

See re

m


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Inbox Messages

Stoplonger

Mar


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Online Now


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17

Department

TEAM

Project Career

HR

OfficeProducts

Inter

IT


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What Lives in a Group

Groups you b

on

See converNotes pos

Share an Up

another kind

a Pollor Pra


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Join Groups

Browse f

that you w

See All G

Search fo

that you w


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Create a Group

Click the to

group

Add a group n

Specify who s

and why

Select Public o


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Group Admin Settings

Update the Grou

Image, Name, an

Description

Manage Group

Members and

Admins

Change the Grou

Privacy Settings


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Group Admin Privileges

Make Announcements to

send a message to all

Group members

Populate the Groups

Tab


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Group Admin Privileges

Mark Files and

Notes as Offici


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Public GroupsWhats a Public Group?

Working in a Public Group is

like working in a conferenceroom with all glass walls and an

open door.

Any employee in your Network

can see conversations, Files

and Notes in a Public Group.

Engagement Tip:

Use Public Groups as the

default. Create a Private Group

only when necessary.


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Private GroupsWhats a Private Group?

Working in a Private Group is like

working in a traditional

conference room with a closed

door.

Only employees who have been

added as Members can see

conversations, Files and Notes in

a Private Group.

Collaboration Tip:

If your team starts out in a Private

Group, discuss switching to a

Public Group every few months.


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Search Before You PostTo reduce

your query

and selec

or press

results

Use Adva

search wit

or betwee


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Start Conversations in GroupsNavigate to a Gro

Start typing in the

with this group bo

@mention colleag

message to add th

their Yammer Inbo


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Notify & Include Others

Notify people as a

@mention to include

message.


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Join Conversations

Like & Followcon


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Reply to the Right Person

Select reply under

to link your res


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Post Different Types of Message

Pollsallow you

anonymous fee

10 ch

Praiseallows you to recognize

your colleagues for going above

and beyond with different

badges

Announcement

only and go int

every group me

the update is


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Create Notes

Crea

appr


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View & Edit NotesEdit this Note to add you

comments, ideas and

questions

Invite others to

collaborate


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Link Content & People within a N


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Related Content is the New Subf

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Use Related connect Note

and Links ins

subfolders

Link to anoth

File to autom

connect all as

Content


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Add & View Files

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Use the Paperc

File or Note to y

Hover over a F

Preview it, Follo

or Go to it


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Collaborate with Files

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View full scredownload file

Add and Rep

comments

Add Related from other gr


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Upload New Versions of Files

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Upload a Ne

Mark a file as

are the Group

View the Vers

file


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F ll P l


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Share upcomingteam goals

Connect staff with

other teamsManage projects

Follow People

TEAM MEMBERS

Share project status

Collaborate on latestversion of files

Share and discusslinks

MANAGERS SENIOR LEAD

Communicatestrategy

Gather feedba

about policiesRecognizeperformers

Fi d E t U i Ad d S


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Find Experts Using Advanced S

Add T i t C ti


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Add Topics to Conversations

S

Rep

B k k I t t C ti


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Bookmark Important Conversatio

To add a Bookmark, seleMore > Bookmark

View your B

from your P

T l t


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Translate

Click translate to change the message to

your Yammer UI language

C id Wh t t Sh


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Consider What to Share

What shouldnt I What should I post?

Wh ili t Y


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When emailing to Yammer

End your mprevent youposting to Y

U K b d Sh t t


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Use Keyboard Shortcuts

YAMMER TIP:

Create a Note and share on your network for refer

Type question mark (?

[Shift] + [/] to show th


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Activity Time


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Activity Time

Go to thePower User Certification group in the O365Partner External Network.

Discuss among your table how your would respond tothe objection. Edit the Common Objections note andadd your response.

ITSYA

Engagement Events


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Engagement Events

Team Events


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Team Events

Follow-u

No Email Day

Team YamJam

YamWin

Lunch a

Business Value


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Business Value

Reduce duplication & increase transparency of yo

Receive a response or answer from someone you think to ask.

Easily share, co-author, and collaborate on Files an

Spread knowledge quickly and across a broader a


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F B d t G d t G t!


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From Bad to Good to Great!

To improve employeecollaboration

Get more specific!

Which employees need tocollaborate?

What are they trying toaccomplish?

How will they collaboratebetter in Yammer?

Review the

Find teams othat frequently

projects

Look for teareceptive to

so

Activity Time


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Activity Time

Each person should grab a stack of sticky notes and pen.

In groups, select one use case per group that would berelatively easy to implement and have a high level ofimpact.

ITSYA


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Be present on Yammer

Share best practices

Be aware of the basic features and helpusers understand them

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Help turn negative comments intopositive actions

Welcome newcomers and

encourage to participate

Avoid sarcasm it could bedifficult to read intentions online

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Power User Guidelines


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Power User Guidelines

As a Certified Power User your role is to demonstrate the value of Yahelp other users get on board.

Get Connected. Today!Start using Yammer to connect & collabor

team, your business, and colleagues.

Be Polite. Remember you are having a conversation with your co-

Be Aware. Try to find the appropriate group for your conversation

Be Smart. Confidential information should only be shared in a gro

members need to know that information for business purposes.


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power user certification wpc 2014

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