Teaching to the test

For PCA’s

10/2011

Sign-on DHS for PCA registration

http://registrations.dhs.state.mn.us/

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User Instructions:

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Take the course:

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Register:

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Personal Care Assistant (PCA)

Certification Test

Thank you for registering for Individual PCA Program sponsored by DHS.

You are registered to attend: Confirmation Number: xyz1234 Attendee: Julie Stoneking

To take the certification test please click here.

To cancel registration return to the registration screen.

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Personal Care Assistant (PCA)

Certification Test

Welcome to the Personal Care Assistant (PCA) Certification test. You may take this test without viewing the training itself, however if you are a new PCA we suggest you access the training first before starting this test. You will be presented with 25 questions, and you must answer at least 20 of them correctly. When you are ready to begin, please click Continue.

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Begin the test Sample: DHS PCA test

10/2011

1 of 25. Which of the following are services that a PCA can perform?

A. Activities of daily living and health related tasks

B. Observation and redirection

C. Instrumental activities of daily living (IADLSs) for people 18 years

or older

D. All of the above

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2 of 25. Medicaid defines fraud as “an intentional deception or

misrepresentation made by a person with the knowledge that

the deception could result in some unauthorized benefit to himself

or some other person.”

A. true

B. false

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3 of 25. Who could answer PCA questions about the care plan and

offers methods for completing tasks?

A. Responsible party or Qualified Professional

B. The person receiving services

C. The person receiving services, the Responsible party or the

Qualified Professional

D. Mechanic

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4 of 25. If left untreated, shock can be:

A. Fatal

B. Beneficial

C. Lonely

D. Good for you

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5 of 25. Your client refuses to eat. How would you best address the

problem?

A. Ignore the behavior

B. Avoid the situation

C. Encourage the behavior

D. Contact your Qualified Professional or Supervisor

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6 of 25. Which of the following are included in a care plan?

A. How the services will be delivered and who will deliver the

services

B. When the services will be delivered

C. Where the services will be delivered

D. All of the above

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7 of 25. The best way to face an emergency is to:

A. Avoid dangerous neighborhoods

B. Stay at home

C. Wear protective clothing

D. Have a plan of action

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8 of 25. What information should be provided when reporting

maltreatment?

A. Name of offender and alleged victim

B. A, C and D

C. Nature and extent of maltreatment

D. Your name and contact information as the mandated reporter

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9 of 25. Who should you call if you suspect internal

bleeding?

A. The Qualified Professional

B. 911

C. The PCA agency

D. The responsible party

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10 of 25. All of the following are part of a PCA care plan except

___________

A. The person's name, location and phone number

B. A back-up staffing plan in case you are unavailable

C. An emergency kit

D. Emergency contact information

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11 of 25. When should you wash your hands?

A. Before sleeping

B. Before eating or preparing food

C. Before providing personal care

D. B and C

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12 of 25. Which of the following are good listening techniques?

A. Ask questions to clarify

B. Give the speaker your full attention and avoid interrupting the

speaker

C. A and B

D. Rehearse your responses while listening

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13 of 25. The tasks you do for a person as a PCA must remain between

you, your agency, your Responsible Party (if applicable) and

the person.

A. true

B. false

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14 of 25. Which of the following symptoms might be a sign of

infection?

A. Pain in the infected area, with chills or fever

B. Nausea or feeling tired

C. A and B

D. None of the above

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15 of 25. Your client consistently hits you to get your attention. How

would you address the problem?

A. Follow the care plan

B. Contact your Qualified Professional

C. Provide a redirection to a more appropriate behavior for the

person

D. All of the above

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16 of 25. What is the amount of public funds that must be stolen to be

considered a felony?

A. 1

B. 500

C. 1000

D. 200

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17 of 25. All of the following are responsibilities of the Office of the

Ombudsman except:

A. Investigate complaints concerning the health, safety, welfare

and rights of persons in long-term care

B. Prosecute those who violate the rights of the elderly

C. Advocate for changes to address problems at no charge to the

person

D. Work to resolve individual concerns

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18 of 25. Stress may be a reaction to any kind of change, whether

good or bad.

A. true

B. false

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19 of 25. When it looks like a person needs assistance, a PCA should

do all of the following except: .

A. Practice patience

B. Complete the task for the person so it gets done quicker

C. Allow the person to be independent as able

D. Never assume the person needs your help

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20 of 25. A time and activity report documents the time and activity

between one PCA and one recipient

A. true

B. false

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21 of 25. Who should the PCA call if there is a situation but it is not life

threatening?

A. Qualified Professional

B. PCA agency

C. Qualified Professional or the PCA agency

D. Your Grandma

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22 of 25. An Ombudsman is an independent advocate for the

consumer who:

A. Investigates complaints concerning the health, safety, welfare

and rights of the persons in long term care

B. Works to resolve individual concerns

C. Advocates for change at no charge for the person

D. All of the above

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23 of 25. Stress may be a reaction to any kind of change, whether

good or bad.

A. true

B. false

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24 of 25. PCAs need to know the following about the individual they

are serving in the case of an emergency except:

A. The person's name, location and phone number

B. The person's weight

C. Emergency contact information

D. A specific plan that addresses identified safety and vulnerability

issues

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25 of 25. The PCA should assist only when the person requests or needs

help to perform the task.

A. true

B. false

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The Certificate!

After passing the DHS PCA test with 20-25

correct

Print two copies of the DHS PCA

Certificate

Keep one for yourself

Send one to Julie Stoneking At Brookside

CONGRATULATIONS!

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