pr trends in pakistan
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management and communicating that direction to key stakeholders through relevant
mechanisms.
What is the current definition of PR in Pakistan, how important this department is in the
current time?
The leading companies in Pakistan are practicing public relations in accordance with
international best practices. Globally, managing the flow of information between an organization
and its audience is dubbed as the main objective of PR.
Over the years, companies in Pakistan have started paying special attention to Public Relations.
You can see the impact of this focus reflected in the growth of the affiliated industries such as
PR agencies, press monitoring agencies and more recently, dedicated event management
companies. However, to be fair, the local PR industry is still in its infancy especially in terms of
the tools used.
Another important factor that will play a positive role in making PR discipline more effective
and prominent in Pakistan is the tremendous boom in our media industry. This has given rise to
unprecedented opportunities for companies to enhance their corporate image, brand equity and
goodwill through PR activities.
What are the key PR norms globally?
If I were to put my pulse on the global norms, I would say that word of mouth is still the way it is
done. The objectives remain the same; the technique has changed immensely. Currently there is a
lot of buzz on the digital media and we see more individual publishing, that is, blogging and
social networking. This is primarily because the leading markets needed alternate channels tobreak from the information overload that took place during the last few years. People were
literally bombarded with advertisements from multiple and countless channels.
Today communication is more personalized and interactive. There is a lot of effort put into
measuring impact and taking a more targeted approach that is highly segmented.
What are the key PR tactics that are commonly used in Pakistan?
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There are three types of companies in Pakistan ones that dont engage in PR; ones that are
actively involved and then there are companies that indulge in what they think is PR.
Speaking for companies that really and truly do engage in PR work over a broad spectrum of
areas that includes corporate communication and image building through press statements,
events, interviews and speaking engagements; stakeholder mapping and relationshipmanagement; strategic and crisis management as well as media relations. A very important factor
is also measuring the success of PR activities as well as constantly seeking to identify and
leverage local media trends and engage in new media.
What should the media agency client relationship look like? How does it look like in
Pakistan?
The strength of the agency-client and agency-media relationship really determines the overall
relationship which should ideally be built upon credibility, sincerity and maturity. In Pakistan, it
is at a median curvestill growing with mutual understanding and trust.
In the best case scenario, the agency should act as an extension of the clients enterprise and the
media should accept it as such. The client in turn should have the comfort to rely on the agency
for strategic and valuable inputs including shifts in public opinion, implications of projected
policies and other elements in the larger picture.
Who should media approach for comments?
There are two sides to every story and sometimes even more. The responsibility of presenting a
balanced view lies with the media. This is something they owe to their readers and audience.
When official comment is sought and included this also helps boost the credibility of the news
piece.
Any company with a well established PR department is likely to maintain a Press Center or
Media enquiries page on their official website that contains the spokesperson details and contact
information. There is also usually an officially designated spokesperson of the company. For
other companies this might be Head of External Relations, Corporate Communications or Public
Affairs Manager and so on. When there is no such rep listed, one can always contact the Head of
Marketing for the companys official version. PR agency contacts usually maintain more than
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one client portfolio and hence can always come in handy when it comes to attaining such
information.
What happens when an incorrect story is filed or media behaves unethically?
Fortunately, with the tremendous growth in print and electronic media, the ethics and standard ofreporting has also improved significantly. Yet, sometimes it does happen that an incorrect story
is filed in print or electronic media. This may be unintentional on account of poor research or
pure error such as a misplaced decimal or digit. In either case, it has tremendous capability to
damage the image of the company as well as create legal and financial ramifications if this is
related to financial performance, ratings etc. In such cases, organizations first response would be
to seek out the source of the story and share the correct version. Depending on implications,
there is usually a need for a clarification or rebuttal to present actual and factual information.
Retractions do not look good on the medias part and hence, it is best that caution is exercised
early on.
Where does a social / digital medium fall in the local PR grid?
The social media has arrived in a big way. Being a two-way communication channel social
media has brought some revolutionary changes in PR and how one goes about it. That said, the
importance of the web cannot be neglected.PR department owns the responsibility for web
strategy development relative to blogging, pod casting or RSS, social search, social networking,
micro blogging and, to some extent, web content management. The online media is no longer a
peripheral medium but rather a core discipline to be maintained by a dedicated resource.
Inter Services Public Relations
History
The public relations requirements of the Armed Forces are looked after by the ISPR Directorate.
The ISPR Directorate was established in 1949 as Army's Colonel Shabaz Khan was appointed itsfirst director-general. Commodore Maqbool Hussain is the only naval officer of the Pakistan
Defence Forces to have privileged to head the directorate. The majority of its executive heads
had come from the Army Branch, and as of today, Army's 2 star rank officer is heading the ISPR
directorate.
In Pakistan's military staff appointments and assignments, the ISPR is one of the most
prestigious directorate of Pakistan Armed Forces. Its executive officer is also a chief military
http://en.wikipedia.org/wiki/Naval_officerhttp://en.wikipedia.org/wiki/Naval_officer -
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spokesperson of the Pakistan Armed Forces. The director-general directly reports
to Chairman ofJoint Chiefs of Staff Secretariat, Chief of Army StaffofPakistan Army as well
the head also directly report to Chief of Air StaffofAir Force,Commandant ofMarines, and
the Chief of Naval StaffofNavy and the Coast Guard.
Operatrions
The ISPR directorate is staffed with combined military of Pakistan Defence Forces alongside
with large sum of civilian officers. It functions as a part of the Joint Chiefs of Staff Secretariat
and its purpose is to garner national support for the Armed Forces and strengthen their resolve to
accomplish the assigned mission while undermining the will of the adversary.
It also acts as an interface between the Armed Forces, the media and the public. It formulates
much of the media policy of Pakistan's military, safeguards the Armed Forces from negative
influences and monitors both international and domestic media
Principal Media Network
The ISPR also issues notices regarding military exercises and notifies relevant parties and the
public media about Pakistan's indigenous ballistic missile testing program. Apart from
functioning as the public relations body of the Pakistan Army, the ISPR handles exclusive
dissemination of information regarding Pakistan's military operations in Wana & Swat. The news
of a clash in Balochistan between military contingents and unknown armed personnel resulting
in the death of the tribal leader Nawab Akbar Bugti was also verified once the ISPR issued
comments on the news. The news regarding the recent events of the Lal Masjid conflict was also
disseminated by the ISPR.
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