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  • 7/25/2019 Practical Applications of management concepts

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    ranya Dissanayake

    ractical

    pplications of

    Management

    oncepts

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    Table of Contents

    EXECUTIVE SUMMARY....................................................................................................

    1.0 INTRODUCTION...........................................................................................................

    2.0 WAYMBA UNIVERSITY OF SRI LANKA.................................................................

    3.0 CULTURE.......................................................................................................................

    3.1 FUNCTIONSOFORGANIZATIONALCULTURE..................................................................

    3.2 THEORIESOFCULTURE..................................................................................................

    3.2.1 Levels of culture-Edger Schein..............................................................................

    3.2.2 Cultural web- Johnson...........................................................................................

    3.2.3 Deal and Kenned!s Culture "#es........................................................................

    3.2.$ "#es of culture-Charles %and............................................................................

    3.2.& Cultural 'ceberg-(rench and )ell........................................................................

    4.0 CULTURE AT WAYAMBA UNIVERSITY................................................................

    4.1 LEVELSOFCULTUREILLUSTRATIONUSINGWAYAMBAUNIVERSITY......................... .

    4.2 CULTURALWEBILLUSTRATIONUSINGWAYAMBAUNIVERSITY..................................

    4.3 CULTURALICEBERG.....................................................................................................

    5.0 ORGANIZING..............................................................................................................

    5.1 ORGANIZATIONSTRUCTURE.........................................................................................

    5.2 ELEMENTSOFORGANIZATIONALSTRUCTURE.............................................................

    5.3 DIFFERENTTYPESOFORGANIZATIONALSTRUCTURE..................................................

    &.3.1 (unctional structures...........................................................................................

    &.3.2 Divisional structures............................................................................................

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    &.3.3 *atri+ structure...................................................................................................

    &.3.$ "ea, structures....................................................................................................

    &.3.& etwor structures...............................................................................................

    &.3./ )oundarless organi0ations.................................................................................

    6.0 ORGANIZING AT WAYMBA UNIVERSITY...........................................................

    6.1 ORGANIZATIONALSTRUCTUREATWAYMBA UNIVERSITY.........................................

    6.2 COMMON ELEMENTS OF ORGANIZATION!ENRY MINTZBERG.............

    6.3 THEELEMENTSOFORGANIZATIONALSTRUCTURE......................................................

    ".0 MOTIVATION..............................................................................................................

    7.1 BASICMOTIVATIONALCONCEPTS.................................................................................

    7.2 TYPESOFMOTIVATIONTHEORIES................................................................................

    .2.1 %ierarch of needs theor....................................................................................

    .2.2 E theor..........................................................................................................

    .2.3 "wo-factor theor.................................................................................................

    .2.$ 4c5uired needs theor.........................................................................................

    7.3 PROCESSTHEORIESOFMOTIVATION.......................................................................

    .3.1 E5uit theor........................................................................................................

    .3.2 E+#ectanc theor................................................................................................

    .3.3 oal-setting theor..............................................................................................

    7.4 FUNDAMENTALSOFREINFORCEMENTTHEORY.......................................................

    #.0 MOTIVATION AT WAYAMBA UNIVERSITY.........................................................

    !.1 HIERARCHYOFNEEDSTHEORYOFMASLOW...............................................................

    !.2 E"UITYTHEORYATWAYMBAUNIVERSITY................................................................

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    $.0 CONTROL....................................................................................................................

    #.1 TYPESOFCONTROL.....................................................................................................

    6.1.1 (eed forward Controls.........................................................................................

    6.1.2 Concurrent Controls............................................................................................

    6.1.3 (eedbac Controls...............................................................................................

    #.3 STEPSINCONTROLLINGPROCESS................................................................................

    #.4 THREEORGANIZATIONALCONTROLSYSTEMS............................................................

    6.$.1 7ut#ut Control.....................................................................................................

    6.$.2 )ehavior Control.................................................................................................

    6.$.3 )ureaucratic Control...........................................................................................

    6.$.$ Clan Control........................................................................................................

    10.0 CONTROL AT WAYAMBA UNIVERSITY...........................................................

    1$.1 SENATES...................................................................................................................

    1$.2 GOVERNINGCOUNCILS............................................................................................

    1$.3 BUDGETPRACTICESANDFINANCIALMANAGEMENT..............................................

    1$.4 VISITINGCOMMITTEESANDACCREDITATION..........................................................

    1$.5 INTERNATIONALCHARTERSANDHANDBOO%S........................................................

    11.0 CONCLUSION..........................................................................................................

    12.0 REFERENCES..........................................................................................................

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    Executive Summary

    T&'( )*+,)- &( +)*+)*/ -, +),0'/* -&* +)-' ++'-', , -&* ,*/* ,8-'*/ - -&**-9)* (*((',(. I &0* (**-*/ W:;8 U'0*)('-: , S)' L ,) -&'( +9)+,(* ;':

    8*9(* I ; 9))*-: ,)' ' -&'( ,)' / ';+,)-* , ,-), -, ,)'

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    1.0 Introduction

    U/*) -&* M*;*- / O)' ,)' --'-9/*(> ?,8

    &'*0*;*-> *-.

    T&* 0(- ,*/* * &0* ,8-'*/ - -&* ;*;*- / ,)' ,)' ,)'

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    2.0 Waymba University of Sri Lanka

    T&* W:;8 C;+9( , -&* R?)- U'0*)('-: , S)' L ( *(-8'(&*/ , -&*)*,;;*/-', , C,;;'--** ,('(-' , H,. W'(&0 W)+> D*+9-: M''(-*) ,

    E/9-', H'&*) E/9-', ( C&');. O -&* )*,;;*/-', , -&* 8,0*

    C,;;'--**> '* A''-*/ U'0*)('-: C,**( (+)*/ ,9- ' 0)',9( +),0'*( , -&* ,9-):

    *)* ;*)*/ -, ,); -, -', 9'0*)('-'*(> -&* R?)- / -&* S8);9

    U'0*)('-'*( , S)' L , $7-&N,0*;8*) 1##6.

    T&* A''-*/ U'0*)('-: C,** , -&* N,)-& W*(-*) P),0'*> &'& ,('(-*/ , -,

    /*;' (*-',( ;*: H,;* S'** N9-)'-', / A)'9-9)*> ,)'': ''-*/ -,

    -&* U'0*)('-'*( , %*': / P*)/*': )*(+*-'0*:> *)* ;*)*/ -, ,); -&* W:;8

    C;+9( / *(-8'(&*/ ' -*);( , -&* +),0'(',( , -&* S*-',( 1! / 47 1 , -&*

    U'0*)('-'*( A- N,. 16 , 1#7! / -&* C;+9( B,)/ O)/'* N,. 3 , 1##5.A( +),0'/*/

    ' -&* A- )**))*/ 8,0*> -, F9-'*( *)* (*- 9+ -, ,); -&* W:;8 C;+9( ;*:>

    -&* F9-: , A)'9-9) S'**( / -&* F9-: , A++'*/ S'**(

    A,)/' -, -&* )*,;;*/-',( , -&* C,;;'--** / ' ,(9--', '-& -&* U'0*)('-:G)-( C,;;'((',> -* H,,9)8* R'&)/ P-&')> -&* -&* M''(-*) , E/9-', /

    H'&*) E/9-', *(-8'(&*/ -&* W:;8 U'0*)('-: , S)' L '-& **- ),; $1 (-,

    O-,8*)> 1### ,) -&* +9)+,(* , +),0'/'> +),;,-' / /*0*,+' &'&*) */9-', '

    -&* 8)&*( , *)' , A++'*/ S'**(> B9('*(( S-9/'*( F'*> A)'9-9)*

    P--', M*;*- / L'0*(-,> F'(&*)'*( N9-)'-',.

    A,)/':> -&* ,,' F9-'*( / D*+)-;*-( , S-9/: *)* (('*/ -, -&*

    W:;8 U'0*)('-: 8: -&* G,0*);*- N,-''-', ' -&* E=-),)/'): G

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    F9-: , L'0*(-, F'(&*)'*( N9-)'-',

    T&* W:;8 U'0*)('-: , S)' L ;)*/ /*/* , *='(-** ' 2$$# ('* 8*'

    )-*/ -&* 9-,,;,9( (--9( ' 1###. O0*) -&*(* :*)(> -&* ;?,) ,('/*)-', '

    /*('' /*)** +),);;*( - -&* W:;8 U'0*)('-: ( -&* +)-''-: / )**0*

    , ,9)(*( , (-9/: ,) *;*)' /*0*,+;*- **/( , -&* ,9-):> '-& -&* ,8?*-'0* ,

    *(9)' &'& *;+,:8''-: , )/9-*( +),/9*/ 8: -&* F9-'*(. T&* W:;8

    U'0*)('-: )/9-*( *)* *=+*-*/ -, 8* *)'&*/ '-& ('*-'' ('( / ,;+*-*'*(

    /*;/*/ 8: *;+,:*)(.

    I- '( -&* *@9''*/ /*;' (- -&- +),0'/*( -&* ;?,) ';+*-9( ' /*'0*)'

    /*;' +),);;*( , -&* F9-'*(. T&* ?9',) (- '( +),0'/*/ '-& -)'' ,+*/,' ('( / ,-&*) (+*-( , (-9/*-*-)*/ *)' 8: -&* S- D*0*,+;*-

    U'- , -&* U'0*)('-:. A+)- ),; -&* )*/'-8(*/ *)'> /')*-: ''--*/ 8: -&*

    F9-'*(> ('''- ,-)'89-',( )* ;/* 8: -&* E'(& L9* T*&' U'-(>

    I,);-', C,;;9'-', T*&,,: C*-)*( / -&* C)**) G9'/* U'- -, *&*

    0)'*-: , (-9/*-( ('( -, ';+)- -&- ,;+*-'-'0* */* ' '/' (9'-8* *;+,:;*-

    9+, )/9-',.

    T&* L'8))'*( , -&* U'0*)('-: &0* 0(-: ';+),0*/ -&*') ''-'*( -, +),0'/* '/*

    '/*+*/*- *)' *0'),;*- ,) -&* (-9/*-(> '-& 8,-& -)/'-', / ,'* *(( -,

    '8)): )*(,9)*(.F9)-&*)> -&* *=-)9))'9) -)'' +),0'/*/ 8: -&* P&:(' E/9-',

    U'- -&),9& 0)'*-: , (+,)-( / ;*( &( 8** **-'0* ' -&* ;' , ;: 0*)(-'*

    )/9-*( *)'&*/ '-& (+,)-( ('( / &'*0*;*-( - '-*)9'0*)('-: *0*.

    T&* **) '' /;''(-)-', */ 8: -&* R*'(-)) B9)() -,*-&*) '-& -&*')

    A/;''(-)-'0* O'*)( &0* ';;*(*: ,-)'89-*/ -, -&* /*0*,+;*- , ;9& **/*/')(-)9-9)* ''-'*(> &'& -&* F9-'*( &0* 9-''

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    !r"ani#ationa cuture is defined as $a system of s%ared meanin" %ed by members t%at

    distin"uis%es t%e or"ani#ation from ot%er or"ani#ations.& 'n !r"ani#ationa cuture is t%e

    basic (attern of s%ared assum(tions) vaues) and beiefs considered to be t%e correct *ay of

    t%inkin" about and actin" on (robems and o((ortunities facin" t%e or"ani#ation.

    C9-9)* '( -&* (,' 9* -&- &*+( &,/ ,)'

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    S-)91-9)*

    S-,)'*(

    R,9-'3*(

    R'-9.2(S:;8,2(

    +,6*)

    C,3-),2

    3.2.1 Leves of cutureEd"er Sc%ein

    S&'* '/*-''*( -&* ,,' *0*( , 9-9)*

    1. A)-'-( -&* 9-9)* 8* '/*-''*/ 8(*/ , (:;8,(> *=+)*((',( / 0'('8*

    '(-)9-',( 8(*/ , +)-'9) ,)'

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    *0'),;*-. B: : :,9 8*' -, (** -&* 8'*) +'-9)*

    , :,9) 9-9)* &- '( ,)'> &- '(- ,)'> / &- **/( -, 8* &*/.

    T&* ('= **;*-( )*

    1. S%&'()*K T&* +(- *0*-( / +*,+* -*/ 8,9- '('/* / ,9-('/* -&* ,;+:.

    W&, / &- -&* ,;+: &,,(*( -, ';;,)-' &, +9(& -&*

    ,'*( )*> / -&* ,); ,) ',); /)*(( ,/*(.

    4. O',(,%(&,- S%'+%+') K T&'( '9/*( 8,-& -&* (-)9-9)* /*'*/ 8: -&*

    ,)' / )*)/( '9/' -&* : -&*: )* ;*(9)*/

    / /'(-)'89-*/ '-&' -&* ,)' ,) *0* /*+)-;*-. T&*

    *: '( -&- -&*(* +*,+* &0* -&* )*-*(- ;,9- , '9** , /*'(',(>

    ,+*)-',(> / (-)-*' /')*-',.

    3.2.3 +ea and ,ennedys Cuture y(es

    7. B: *=;'' -&*(* 9-9) **;*-( ),(( 0)'*-: , ,)'

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    10. i"ure 1 +ea and ,ennedys Cutura y(es

    11.

    12. T&* @9/)-( , -&'( ;-)'= )* *=+'*/ 8*,

    T&+8G+9 M,8&K T&'( 9-9)* ,-'( ,)/ , '/'0'/9'(-( &, *?,: )'(

    / &, *- @9' **/8 , -&*') /*'(',(. T&'( '( ,),-&' 9-9)* &*)*

    (9*((9 *;+,:**( )* -&* ,*( &, *?,: *='-*;*- / ,) 0*): &)/ -, 8*

    (-)(. T&* *-*)-';*- '/9(-):> (+,)-( -*;( / /0*)-'(' )* )*- *=;+*( ,

    -&'( 9-9) -:+*.

    W&': !,'/;-, !,'/ K T&'( 9-9)* '( -&* ,)/ , (*( ;, ,-&*)(.

    E;+,:**( -&*;(*0*( -* * )'(( &,*0*)> -&* **/8 , &, * -&*: )*

    +*),);' '( ;,(- ';;*/'-*. E;+,:**( ' -&'( 9-9)* &0* -, ;'-' &'&

    *0*( , **): / (-: 9+8*-. H*),*( ' (9& 9-9)*( )* &'& 0,9;* (*(+*,+*.

    B)%Y&+'C& -&* 9-9)* '( ,* ' &'& /*'(',( )* &'& )'( 89-

    *;+,:**( ;: '- :*)( 8*,)* -&*: , &*-&*) -&*') -',( -9: +'/ ,.P&);*9-' ,;+'*( )* ,80',9( *=;+* , -&'( 9-9)*> ( )* ,' / (

    ,;+'*(> )&'-*-9) ');( / ,)' +'-'-*('0*

    '/9(-)'*(.

    '&)**K I -&'( 9-9)*> **/8 '( (,> / -&* )'(( )* ,. L)* )*-'*)(>

    8(> '(9)* ,;+'*( / ,0*);*- ,)'

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    3.2.4 y(es of cutureC%ares 5andy

    13. H/: (9*(-( -&- * ((': ,)' ,)' &'& *'-&*) 8* *=-)*;*: )* ,) (;. T&* ;': ,+*)-', '-& (-)'-

    )*(+,('8''-'*( ,' -, ;': ;*;8*)( )*(+,('8''-: '0* -,

    +*)(,'-'*( )-&*) -& *=+*)-'(* )*-*( -&* +,*) (-)9-9)* , -&*

    *8.

    16. %e roe cuture

    17. T&'( &( 8** -:+''*/ ( G)** -*;+* / &( ,-* 8** (-*)*,-:+*/ ( +,)-):'

    89)*9): ' '-( +9)*(- ,);. T&* +*= , -&* -*;+* '( &*)* -&* /*'(', ;' -*(

    +* -&* +')( , -&* -*;+* )**- -&* 9-', 9'-( , -&* ,)' +),*/9)*(> )9*( / (:(-*;(. T&'( '( 0*): ;9& ,)'

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    9-9)* '( -:+''*/ 8: )-','-: / (' ''(,> ,;;9'-', /

    '-*)-', )* -&* ;*( &*)*8: -&* ,)' &*)* -&* '/'0'/9('-&' -&* (-)9-9)* /*-*);'* ,*-'0*: -&* +-&

    &'& -&* ,)' *-.> 89- '- '( ,-

    ++),+)'-* ,) 89('*(( ,)'

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    24.

    25. I*8*) ;,/* , 9-9)* )*/) ),; F)*& / B* 1##5

    26. T&* '*8*) ;*-+&,) , 9-9)* (&, ' F'9)* '9(-)-*( -&* &'//* 09*( -&-

    9/*): &9; ,;;9'-', / /*(' *=+)*((',(> ?9(- ( -&* )*) +)- ,

    '*8*) '( &'//* 9/*) -&* (* *0* F)*& B*> 1##5. O: (; +)- , 9-9)*

    '( 0'('8* - -&* (9)*

    2:.

    27.

    29.

    30.

    31.

    32.

    33.

    34.

    35.

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    4.0 Cuture at Wayamba University

    3.

    37. W:;8 U'0*)('-: &( *(-8'(&*/ 9/*) R?)- U'0*)('-:. T&*)*,)* -&*9-9)* , -&* 9'0*)('-: &( ';+- 8: -&* 9-9)* - R?)- U'0*)('-:.B9- -*) -&*

    '/*+*/** -&*: &0* *(-8'(&*/ 9'@9* 9-9)* '-& (*0*) *: &)-*)'(-'(.

    W:;8 U'0*)('-: &( ;'=-9)* , 9-9)*. W'-& -&* 9'0*)('-: (*0*) 9-'*(

    *=&'8'- /'*)*- -:+*( , 9-9)* &'& )* (989-9)*( , -&* ,0*) 9'0*)('-: /

    -&* , /*;'( / /;''(-)-'0* (- &( /'*)*- (98 9-9)*(.

    3!. A,)/' -, R*(*)&*) J*)*: S,**/ W:;8 U'0*)('-: &(

    A,/) C+-%+').E;+,:**( )* &'&: ('*/ / -*/ -, (-: ' -&* ,)' *-.

    T*; ,)> *='8''-: / ,;;'-;*- -, &'*0' -&* /*+)-;*- ,8?*-'0*( -&* +,*)

    / '9** -*/ -, 8* 8(*/ , (+*''(- ,*/* / *=+*)- +,*) , -&* )**0-

    (98?*- '*/. C)*-'0'-: '( *,9)*/ / ?,8 (-'(-', -*/( -, 8* &'& ' -&*

    *-9)*)( 8*9(* -&* /*)** , '/'0'/9 +)-''+-', '( &'&.

    42.

    4.1 Leves of cuture iustration usin" Wayamba University

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    1. A)-'-( W:;8 U'0*)('-: A/;''(-)-'0* B9'/' 8* ,('/*)*/ (

    )-'-(. F9)-&*);,)* -&*)* )* *)-' ,,)( ,) 9'0*)('-: / ,9)

    /*+)-;*- ,,) '( ;),,. A- -&* A,9-' D: , -&* (- *)(

    ;),, ,,) ()**( -, )**- -&'(.

    2. V9*( W&* I )*)9'-*/ -, -&* 9'0*)('-: I &0* -9&- 8: -&* H*/ 8,9- -&* 09*(.

    M': -&* )*(+*-( ,) (*',)'-:> P9-9'-: ,) *-9)*)(> ,,)+*)-', )* (,;* , -&*

    09*(.

    3. N,);( O9) F9-: '( 9'@9* ,;+)* '-& ,-&*) 9-'*( / ,-&*) 9'0*)('-'*(. T&*

    *-9)*)( *) ()**( *0*):/: '(-*/ , &0' *-9)*)( ,) ,-. T&'( '( ;': /9* -, -&*

    8*'* -&- '- '( ';+,)-- -, ;'-' )*(+*-. O9) (-9/*-( (, /'*)*-'-*/ ),; ,-&*)

    9-'*( / ,-&*) 9'0*)('-'*(. T&*(* (-9/*-( )* &/( , -&* )*(+*- -, -&* *-9)*)( 8:

    (-/' 9+ &* -&*: (** -&* *-9)*)(.4. B(' ((9;+-',( M' ((9;+-',( ' -&* 9'0*)('-: '( '/'0'/9'(-' 0'* ,); /

    '/'0'/9 )*(+,('8''-: ' 8* (('*/ -, '/'0'/9 *-9)*) / (9*(( ,) '9)* )'(

    '( 8,)* 8: -&*;.

    4.2 Cutura *eb iustration usin" Wayamba University

    43. Stories

    44. W&* * ,('/*) -&* F9-: , B9('*(( S-9/'*( / F'* (-)-*/ 8: P),. E.S.

    W');('&* / -&*)* '( ;: (-,)'*( &, &* (-)- -&* 9-:. P)*0',9(: W:;8

    U'0*)('-: ( +)- , R?)- U'0*)('-: / P),*((,) ( S*',) L*-9)*) -

    M*;*- F9-: , C,,;8, U'0*)('-:. H* &( (-)-*/ -&* F9-: '-& )*-

    *,)- 8: (*)&' -&* /*-'( 8,9- -&* M*;*- 9-'*( ' S)' L.

    48. ;outines

    46. T&*)* )* ),9-'* +),*((*( (9& ( *-9)'> )*(*)& ,)> *=;'-',( / ++*)

    ;)' ' -&* 9'0*)('-: /*;'(. A/;''(-)-'0* ,'*)( )* ,/9-' -&*

    /;''(-)-', ,) )*-*/ -, -&* '*> &9; )*(,9)* / **) /;''(-)-',. A(

    +*) , /*;'( -&*: &0* -, )*9) --*/* / ,); *)' / ,-&*) /9-'*(.

    4:.

    47. ;ituas

    4#. A( +*) ,0*) 9'0*)('-: ,*) -&*)* '( ,0,-', '( -&* &'&: (+*''

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    ,8,)-', , -&* 9'0*)('-: (-. T&'( ' 8* ,)' R*'(-)) / D* , -&* F9-'*(. O)'

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    4.3 Cultural Iceberg

    6$. I W:;8 U'0*)('-: * 8* ,8(*)0*/ -&* **8)-',(> ,)'(> -'0'-'*(> )9*(

    / )*9-',(> *-. B9- ;,(- +)- , -&* 9-9)* '( &'//*. I.*. )* 9-9)* '( ,- 0'('8*

    -, *0*):,*. A( * *)* 9'0*)('-: (-9/*-( * ,9/- ,8(*)0* -&* )* ,)/ ,*-9)*)(. B9- , I ; *-9)*) I (** 8,9- -&* --'-9/*( 8,9- (-9/*-(>

    ,;;9'-',(> ;,-'0-',> )* (*)0'*> /*(')*( / +*)(,'-:. I ,9) 9'0*)('-:

    *-9)*)( )* -&'' -, +(( -&* (-9/*-( / -&*: :( -&' -&* (-9/*-( &0* -&*

    -*-( / (,;* )* '*/ /9* -, -&* 9* +),8*;. T&*)*,)* -&* *-9)*)( )* ;,)*

    ('*)* --'-9/* -,)/( (-9/*-(. B9- -&'( '( ,- 0'('8*. P*)(,'-: , *-9)*)( '(

    )'*/: / (9++,)-'0* 89- '- '( (, ,- 0'('8*. B*9(* * -&,9&- -&*: )* 0*): +),9/

    / -&- (-*)*,-:+' '( ,- -9 ' )* ,-*=-.

    61.

    62. .

    63.

    64.

    65.

    66.

    67.

    6!.

    6#.

    7$.

    71.

    72.

    73.

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    8.0 !r"ani#in"

    !4.

    75. A,)/' -, S-,*)> F)**; / G'8*)- O)' 9-&,)'-:> / )*(,9)*( ;, ,)'

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    D(=(*(& &> W&':

    B)*' ,;+*-* / ,;+*= ,) /, ' -, (; / (';+* ?,8( ' &'& *&

    ,)*) (+*''

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    8.3 +ifferent ty(es of or"ani#ationa structure

    8.3.1 unctiona structures

    I -&'( (-)9-9)* +*,+* '-& (';') ('( / +*),);' (';') -(( )* ),9+*/ -,*-&*)

    '-, ,); ,) 9'-(. M*;8*)( ,) ' -&*') 9-', )*( , *=+*)-'(*. T&*: )* ,-

    ';'-*/ -, 89('*((*(. W,) * ,) (; ,)' (*)0* (';')

    9(-,;*)(> /,) )* ,-*/ ' -&* (;* )* ,) *,)+&' )*',. T&'( '( ,;;, '

    ,;+*= ,)'

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    5.3.3 Matri structure

    T&'( (-)9-9)* ,;8'*( 9-', / /'0'(', (-)9-9)*( -, ' /0-*( / ;'';'S*)0'* '/9(-)'*(>P),*((',

    '*/(>N,+),'- (*-,) / M9-'-', ,)+,)-',(.

    eam structures

    K Extensivey use (ermanent and tem(orary teams to sove (robems) com(etes(ecia (ro=ects) and accom(is% daytoday tasks.

    K !ften use crossfunctiona teams.

    8.3.4 eam structures

    T&'( (-)9-9)* *=-*('0*: 9(*( +*);*- / -*;+,)): -*;( -, (,0* +),8*;(> ,;+*-*

    (+*' +),?*-(> / ,;+'(& /:-,/: -((. O-* 9(* ),((9-', -*;(.

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    8.3.8 >et*ork structures

    I -&'( (-)9-9)* *-) ,)* -&- '( '*/ -&),9& *-,)( , )*-',(&'+( '-& ,9-('/*

    ,-)-,)( / (9++'*)( , *((*-' (*)0'*(. O ,: ,)* ,;+,*-( / 9(* (-)-*'

    '*( ,) ,9-(,9)' -, +),0'/* ,-&*) ,;+,*-(.

    8.3.6 9oundaryess or"ani#ations

    T&'( (-)9-9)* *';'-*( '-*) 8,9/)'*( ;, (98(:(-*;( / *=-*) 8,9/)'*( '-&

    -&* *=-*) *0'),;*-.A ,;8'-', , -*; / *-,) (-)9-9)*(> '-& -&* //'-', ,

    -*;+,))'*((.%*: )*@9')*;*-(

    A8(** , &'*))&:.

    E;+,*);*- , -*; ;*;8*)(

    .T*&,,: 9-''

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    V'1*C&.31*22,)

    D*+9-: V'1*

    C&.31*22,)

    A1./*;'1

    D*.3( ,4 -&*F.192-'*(

    D')*1-,)E=-*)3.2R*2.-',3(

    R*7'(-.)

    G*3*).2A/;'3'(-).-',3

    B9)(.)F'3.31'.2A/;'3'(-).-',3

    6.0 !r"ani#in" at Waymba University

    6.1 !r"ani#ationa Structure at Waymba University

    T&'( '( -&* 8(' ,)'

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    S-)-*' A+*= KV'* C&*,) '( -&* S-)-*' A+*= , -&* U'0*)('-:

    M'//* L'* KD* , -&* 9-'*( / S*',) R*'(-))( )* M'//* L'*.

    T*&,(-)9-9)* KIT (-> L'8)): (- 8* ,('/*)*/ ( T*&,(-)9-9)* -W:;8 U'0*)('-:.

    S9++,)- S- A(('(-- R*'(-)) / A(('(-- B9)() / ,-&*) , /*;' (-

    8* ,('/*)*/ ( T*&,(-)9-9)*

    6.3 %e eements of !r"ani#ationa structure

    D(=(*(& &> W&':

    I W:;8 U'0*)('-: -&* -(( )* /'0'/*/ ,)/' -, -&* 9-'*(. T&* -(( , -&*

    ,),/ - F9-'*( )* /'0'/*/ ,)/' -, -&* /*+)-;*-(. D*+)-;*- ,),/ '(

    /'0'/*/ ;, /*;' / , /*;' (-.

    I/*+*/*-: -&* /;''(-)-'0* / *)' ,)( )* /'0'/*/ ;, /;''(-)-'0* /

    , /*;' (-.

    D)

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    o D*+)-;*- , C,;+9-' I,);-', S:(-*;(

    o D*+)-;*- , E*-),'(

    o D*+)-;*- , I/9(-)' M*;*-

    o D*+)-;*- , M-&*;-' S'**(

    F9-: , B9('*(( S-9/'*( F'*

    o D*+)-;*- , A,9-:

    o D*+)-;*- , B9('*(( M*;*-

    o D*+)-;*- , B' / F'*

    o D*+)-;*- , I(9)* / V9-',

    F9-: , L'0*(-, F'(&*)'*( N9-)'-',

    o D*+)-;*- , A@99-9)* F'(&*)'*(

    o D*+)-;*- , A++'*/ N9-)'-',

    o D*+)-;*- , F,,/ S'** T*&,,:

    o D*+)-;*- , L'0*(-, A0' S'**

    C8,( &> C&,/A,)/' -, -&* ,)'

    &*/( (&,9/ )*+,)- -, -&* D*. D* (&,9/ 8* )*+,)-*/ -, V'* C&*,). N, /*;'

    (- (&,9/ 8* )*+,)-*/ A(('(-- R*'(-))( / -&*: )* )*(+,('8* ,) R*'(-)).

    S M,,))%

    T&'( '( /*+*/( , -&* 9-'*(. I ,9) B9('*(( S-9/'*( / F'* F9-: -&*)* )*

    ,9) &*/( 9/*) -&* D*. I ,9-: /*+)-;*- # /*;' ;*;8*)( / 2 ,

    http://www.wyb.ac.lk/academics/95-academic/faculties/applied-sciences/department-of-computing-information-systemshttp://www.wyb.ac.lk/academics/95-academic/faculties/applied-sciences/department-of-computing-information-systemshttp://www.wyb.ac.lk/academics/96-academic/faculties/applied-sciences/department-of-electronicshttp://www.wyb.ac.lk/academics/97-academic/faculties/applied-sciences/department-of-industrial-managementhttp://www.wyb.ac.lk/academics/97-academic/faculties/applied-sciences/department-of-industrial-managementhttp://www.wyb.ac.lk/academics/98-academic/faculties/applied-sciences/department-of-mathematical-scienceshttp://www.wyb.ac.lk/academics/90-academic/faculties/business-studies-financehttp://www.wyb.ac.lk/academics/90-academic/faculties/business-studies-financehttp://www.wyb.ac.lk/academics/99-academic/faculties/business-studies-finance/department-of-accountancyhttp://www.wyb.ac.lk/academics/100-academic/faculties/business-studies-finance/department-of-business-managementhttp://www.wyb.ac.lk/academics/101-academic/faculties/business-studies-finance/department-of-banking-and-financehttp://www.wyb.ac.lk/academics/102-academic/faculties/business-studies-finance/department-of-insurance-and-valuationhttp://www.wyb.ac.lk/academics/89-academic/faculties/livestock-fisheries-nutritionhttp://www.wyb.ac.lk/academics/103-academic/faculties/livestock-fisheries-nutrition/department-of-aquaculture-fisherieshttp://www.wyb.ac.lk/academics/104-academic/faculties/livestock-fisheries-nutrition/department-of-applied-nutritonhttp://www.wyb.ac.lk/academics/105-academic/faculties/livestock-fisheries-nutrition/department-of-food-science-technologyhttp://www.wyb.ac.lk/academics/106-academic/faculties/livestock-fisheries-nutrition/department-of-livestock-avian-sciencehttp://www.wyb.ac.lk/academics/95-academic/faculties/applied-sciences/department-of-computing-information-systemshttp://www.wyb.ac.lk/academics/96-academic/faculties/applied-sciences/department-of-electronicshttp://www.wyb.ac.lk/academics/97-academic/faculties/applied-sciences/department-of-industrial-managementhttp://www.wyb.ac.lk/academics/98-academic/faculties/applied-sciences/department-of-mathematical-scienceshttp://www.wyb.ac.lk/academics/90-academic/faculties/business-studies-financehttp://www.wyb.ac.lk/academics/99-academic/faculties/business-studies-finance/department-of-accountancyhttp://www.wyb.ac.lk/academics/100-academic/faculties/business-studies-finance/department-of-business-managementhttp://www.wyb.ac.lk/academics/101-academic/faculties/business-studies-finance/department-of-banking-and-financehttp://www.wyb.ac.lk/academics/102-academic/faculties/business-studies-finance/department-of-insurance-and-valuationhttp://www.wyb.ac.lk/academics/89-academic/faculties/livestock-fisheries-nutritionhttp://www.wyb.ac.lk/academics/103-academic/faculties/livestock-fisheries-nutrition/department-of-aquaculture-fisherieshttp://www.wyb.ac.lk/academics/104-academic/faculties/livestock-fisheries-nutrition/department-of-applied-nutritonhttp://www.wyb.ac.lk/academics/105-academic/faculties/livestock-fisheries-nutrition/department-of-food-science-technologyhttp://www.wyb.ac.lk/academics/106-academic/faculties/livestock-fisheries-nutrition/department-of-livestock-avian-science
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    /'*)*- /*+)-;*-(. I,);-', ),9+( ' ,;;9'-* (, ;: *0*-( ' **)-*

    : -& -&* ,); ,;;9'-', &*(.

    :.0 @otivation

    M,-'0-', '( -&* )*(9- , '-*)-', 8*-** -&* +*)(, / ('-9-', '- '( ,-

    +*)(, -)'-. I ,-&*) ,)/( ;,-'0-', '( -&* +),*(( 8: &'& +*)(,( *,)-( )*

    **)' /')*-*/> / (9(-'*/ -,)/( --'' ,. M,-'0-', ,)( 8*(- &*

    '/'0'/9 **/( )* ,;+-'8* '-& ,)'

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    T, &'*0* ;=';9; ;,-'0-', +,-*-' '- '( ';+,)-- ' '' )*)/( -,

    +*),);*

    R*(+*- /'0*)('-: / '/'0'/9 /'*)**( -, 8*(- 9/*)(-/ &- +*,+* -

    ),; ,).

    A,-* )*)/( -, (-'(: -&* '-*)*(-( , 8,-& '/'0'/9( / -&* ,)'

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    :.2.1 5ierarc%y of needs t%eory

    T&'( -&*,): '( /*0*,+*/ 8: A8)&; M(,. L,*),)/*) / &'&*),)/*) **/( *-

    ,)+* 8*&0',) / --'-9/*(.

    L,*),)/*) **/(

    1. P&:(',,'> (*-:> / (,'

    **/(.

    2. D*(')*( ,) +&:(' / (,' *

    8*'.

    H'&*),)/*) **/(

    1. E(-**; / (*-9'

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    G),-& **/( Q /*(')*( ,) ,-'9*/ +(:&,,' ),-& / /*0*,+;*-.

    %e different ty(es of individua needs

    K A: **/( '9** 8*&0',) - ,* -';*.

    K F)9(-)-',)*)*((', +)''+*.

    A )*/: (-'('*/ ,*)*0* **/ 8*,;*( )*-'0-*/ &* &'&*)*0* **/ '(

    )9(-)-*/

    :.2.3 *ofactor t%eory

    T&'( -&*,): '( /*0*,+*/ 8: F)*/*)' H*)

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    :.2.4 'cDuired needs t%eory

    T&'( -&*,): '( /*0*,+*/ 8: D0'/ MC*/.P*,+* @9')* **/( -&),9& -&*') '**=+*)'**(.

    N**/( -&- )* @9')*/

    N**/ ,) A&'*0*;*-A&

    N**/ ,) P,*) P,*)

    N**/ ,) A''-',A

    >eed for 'c%ievement n'c%F

    T&'( ;*( /*(')* -, /, (,;*-&' 8*--*) ,) ;,)* *''*-:> -, (,0* +),8*;(> ,) -,

    ;(-*) ,;+*= -((. P*,+* &'& ' A& +)**) ,) -&-

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    K I0,0*( '/'0'/9 )*(+,('8''-: ,) )*(9-(.

    K I0,0*( &'*08* 89- &*' ,(.

    K P),0'/*( **/8 , +*),);*.

    >eed for

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    y(es of (rocess t%eories

    K E@9'-: -&*,):.

    K E=+*-: -&*,):.

    K G,(*--' -&*,):.

    :.3.1 EDuity t%eory

    T&'( -&*,): '( /*0*,+*/ 8: J. S-: A/;(. W&* +*,+* 8*'*0* -&- -&*: &0* 8**

    -)*-*/ 9'): ' ,;+)'(, -, ,-&*)(> -&*: -): -, *';'-* -&* /'(,;,)- / )*(-,)*

    +*)*'0*/ (*(* , *@9'-: -, -&* ('-9-',.

    P*)*'0*/ '*@9'-:.

    P*)*'0*/ *@9'-:.

    EDuity t%eory and t%e roe of socia com(arison.

    P*,+* )*(+,/ -, +*)*'0*/ *-'0* '*@9'-: 8: &'

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    K W,) '+9-(.

    K R*)/( )**'0*/.

    K C,;+)'(, +,'-(.

    K S'-9-',.

    :.3.2 Ex(ectancy t%eory

    T&'( -&*,): '( /*0*,+*/ 8: V'-,) V),,;. %*: *=+*-: -&*,): 0)'8*(

    E=+*-: Q 8*'* -&- ,)' &)/ ' )*(9- ' /*(')*/ *0* , +*),);*.

    I(-)9;*-'-: Q 8*'* -&- (9*((9 +*),);* ' 8* ,,*/ 8: )*)/(.

    V**H 09* +*)(, (('( -, )*)/( / ,-&*) ,) )*-*/ ,9-,;*(

    Eements in t%e ex(ectancy t%eory of motivation.

    7.3.3 !oal"setting theor#

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    T&'( -&*,): '( /*0*,+*/ 8: E/' L,*. P),+*): (*- / *;*/ -( ,(

    8* &'&: ;,-'0-'.

    @otivationa effects of task "oas

    P),0'/* /')*-', -, +*,+* ' -&*') ,).

    C)': +*),);* *=+*--',(.

    E(-8'(& );* , )**)** ,) **/8.

    P),0'/* ,9/-', ,) 8*&0',) (*;*;*-

    ,ey issues and (rinci(es in t%e "oasettin" (rocess

    S*- (+*'' ,(.

    S*- &*' ,(.

    B9'/ , *+-* / ,;;'-;*-.

    C)': , +)',)'-'*(.

    P),0'/* **/8 , , ,;+'(&;*-.

    R*)/ , ,;+'(&;*-

    :.4 undamentas of reinforcement t%eory G

    R*',)*;*- -&*,): ,9(*( , -&* ';+- , *=-*) *0'),;*- ,(*@9**( ,8*&0',).

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    !(erant conditionin"

    T&'( -&*,): '( /*0*,+*/ 8: B.F. S'*). T&'( -&*,): ++'*( , **- -, ,-),

    8*&0',) 8: ;'+9-' '-( ,(*@9**( .L , **- ;*( ';+- , -:+* ,

    ,(*@9** , 9-9)* 8*&0',)

    !(erant conditionin" strate"ies

    K P,('-'0* )*',)*;*- I)*(*( -&* )*@9*: , 8*&0',) -&),9& -&* ,-'*-

    +)*(*--', , +*(- ,(*@9**.

    K N*-'0* )*',)*;*-I)*(*( -&* )*@9*: , 8*&0',) -&),9& -&* ,-'*-

    )*;,0 , 9+*(- ,(*@9**

    K P9'(&;*-D*)*(*( -&* )*@9*: , 8*&0',) -&),9& -&* ,-'*- +)*(*--', ,

    9+*(- ,(*@9**.

    K E=-'-',D*)*(*( -&* )*@9*: , 8*&0',) -&),9& -&* ,-'*- )*;,0 ,

    +*(- ,(*@9**.

    :.8 'n inte"rated a((roac% to motivationa dynamics.

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    $.% Moti&ation at 'a#amba (ni&ersit#

    W:;8 U'0*)('-: '( ,0*);*- ,)'

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    +*);*- (-. W&* -&* (- /&*)*( -, -&* 9'0*)('-: ( / ,8-'( -&* **(():

    @9''-',( ' -&* )**0- +*)',/ -&*)* '( , )'( , -&* *;+,:;*-. S*',)'-: '(

    ;': ,('/*)*/ / ,)/' -, -&* (*',)'-: / 9';*- , ,-&*) @9''-',(

    , 9+ -&* )**) //*) .F9)-&*);,)* E;+,:;*- P),0'/*- F9/> E;+,:** T)9(-

    F9/ / U'0*)('-: P*(', F9/ )* *-'-*/ 8: -&* 9'0*)('-: *;+,:**(.

    W&* ,('/*)*/ W:;8 U'0*)('-: ,) ;: ,*) ,,' F-,)( ' -&* W,)+*

    &'*0*( S,' N**/(. A( +*) /*;'( -&* )*-',(&'+ , , ,)*)( /*+*/( ,

    (*',)'-:. T&* )*-',(&'+ 8*-** ,,)*)( - *0* , /'(-* ,- ;,)* ,(*

    )*-',(&'+. R*-',(&'+ '-& & -&* H*/ '( ,)+,)-'0*. H*/ ' 8* ((' /9-'*( ,)

    -&* -*;(. I ,9) /*+)-;*- , ,9-: -(( )* (('*/ ( )*(*)& (9+*)0'(',>

    '/9(-)' )*-',(&'+(> /*;' ,);(> )*(*)& ,) '/'0'/9 -*;(. A- -&* 8')-&/:(, -&* ;*;8*)( * **8)-* - /*+)-;*- *0* / +)-''+-* ,) -&*') 9-',(. A( -

    -&* 9-: '/'0'/9 /*+)-;*- **8)-* /:( ( ,9-'> '(9)*> 8' /:.

    F9-: **8)-*( 9-: /:> (+,)-( /:> 9*> *-.

    W&* ,('/*)*/ W:;8 U'0*)('-: ,) ;: ,*) ,,' F-,)( ' -&*

    W,)+* &'*0*( E(-**; N**/(. A,)/' -, -&* C')9) N, #16 -, +),;,-* (

    +),*((,) )*@9')* (, ;: +*),);* (-/)/( '9/' -*&'> +,(- )/9-*

    (9+*)0'(',> +)-''+-' ' ,-'9' +),*((', /*0*,+;*- +),);(> (*)0'* ,)

    -&* '(-'-9-', /*0*,+;*-> -)('-',' -, /9 /*'0*): , *((,(> )*(*)&>

    (&,)(&'+> )*-'0* ,)> +**) )*0'**/ +98'-',( / ,-)'89-',( -, 9'0*)('-: /

    N-',I-*)-', D*0*,+;*-.

    C,');-', , P),8-',): L*-9)*) '( 8(*/ , -&* (+*'' 9'/*'*( (9& ( -&)**

    :*)( (-'(-,): (*)0'*> C,;+*-', , M(-*)( D*)** ,) D,-,)' D*)** '-&

    )*(*)& / -&* ,;+*-', , *)-''-* ,9)(* , -*&' , H'&*) E/9-',.

    L*-9)*) +),;,-*/ -, S*',) L*-9)*)> G)/* II ;*)*: '-& +),;,-', '-& ,;+*-',

    , '0* :*)( (*)0'*. S*',) L*-9)*) KG)/* II +),;,-*( ( S*',) L*-9)*) G)/* KI

    '-& '-*)0'* / -*(-*/ -&* -*&'> )*(*)&> /'((*;'-', , ,*/* / ,-&*)

    9'0*)('-: -'0'-:.

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    "enior Professor

    Professor

    Associate Professor

    "enior #ect$rer%&ra'e%(

    "enior #ect$rer%&ra'e%(i

    #ect$rer

    #ect$rer)Pro*ationery+

    T&* )**) //*) , 9'0*)('-: /*;'( '( '9(-)-*/ 8: -&* F'9)* '0* 8*,.

    C,'))' L,//)' &> U(=)'*(% A,/)(*

    T&*)* )* (, ;: -)'' / /*0*,+;*- -'0'-'*( 8* **/ 8: 9'0*)('-:

    *-9)*)( ;,(- , -&*(* ,++,)-9'-'*( 8* )*';89)(*/.

    W&* ,('/*)*/ W:;8 U'0*)('-: ,) ;: ,*) ,,' F-,)( ' -&*

    W,)+* &'*0*( (* -9'

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    1#7$(

    2$12

    S-)-' (): ,) +),8-',): *-9)*)

    7$$

    2772$

    A- C*-) B ;*;*- -)'** '-& (';') @9''-',(

    6$$

    5$$$$

    W&* * ,('/*) -&'( ('-9-', *): '/*-': +*)*'0*/ '*@9'-:. A( +*) -&* (';')

    *0* ?,8 ' *) &'&*) (): ;*( -&*)* '( &,)' ' -&* )'&- :(> / - -&* )'&- -';*. M*)(

    ;,'-,) / )*9-* &, *''*-: / **-'0*: ,)'

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    ,.1 T#-es of Control

    .1.1 eed for*ard Contros

    T&'( '( 9(*/ -, -''+-* +),8*;( 8*,)* -&*: )'(* (, -&- +),8*;( /, ,- ,9) -*)

    /9)' -&* ,0*)(', +),*((. G'0' (-)'*- +),/9- (+*''-',( -, (9++'*)( ' /0*. IT

    8* 9(*/ -, **+ ' ,-- '-& (9++'*)( / -, ;,'-,) -&*') +),)*((

    ,.1.2 Concurrent Controls

    G'0* ;*)( ';;*/'-* **/8 , &, *''*-: '+9-( )* 8*' -)(,);*/ '-,

    ,9-+9-(. A,( ;*)( -, ,))*- +),8*;( ( -&*: )'(*

    .1.3 eedback Contros U(*/ -, +),0'/* ',);-', - -&* ,9-+9- (-* 8,9- 9(-,;*)( )*-',( -, ,,/( /

    (*)0'*( (, -&- ,))*-'0* -', 8* -* ' **(():

    .3 Ste(s in controin" (rocess

    1. E(-8'(& (-/)/( , +*),);*> ,(> ,) -)*-( '(- &'& +*),);* '( -, 8*

    *09-*/.

    M*)( - *& ,)' -&* &)/*) '- '( -, ;*(9)* 8*&0',) ,) ,9-+9-(

    3. C,;+)* -9 +*),);* '(- &,(* (-/)/( , +*),);*

    M*)( *09-* &*-&*) K / -, &- *=-*- K +*),);* /*0'-*( ),; -&*

    (-/)/( , +*),);* &,(* ' (-*+ 1

    4. E09-* )*(9- / ''-'-* ,))*-'0* -', ' -&* (-/)/ '( ,- 8*' &'*0*/

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    O

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    S+*'' ,( / ,8?*-'0*( )* *(-8'(&*/ - *& *0* , -&* ,)' / '/'0'/9(

    .4.4 Can Contro

    T&* ,-), *=*)-*/ , '/'0'/9( / ),9+( ' ,)' / *=+*--',(.

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    1%.% Controls at 'a#amba (ni&ersit#

    S)' L 9'0*)('-'*( )* ;': ,-),*/ 8: U'0*)('-: G)- C,;;'((',.

    A-*))/( *& 9'0*)('-: ,-),( '9/* ,,'(.

    10.1 Senates

    A,)/' -, -&* P)-VII (98 (*-', 46 , U'0*)('-: A- N, 16 , 1#7! S*-* (& 8*

    -&* /*;' 9-&,)'-: , -&* 9'0*)('-:. S*-*( ,('(- , V'* C&*,)> D*+9-: V'*C&*,)> R*-,)> D*( , F9-:> H*/( , D*+)-;*-(> *& P*);*- P),*((,)

    , -&* 9'0*)('-:> L'8))' / -, **-*/ M*;8*)( ),; -&* F9-:. T&'( '( /**-'

    +,*) -, ';+*;*- /*'(',( ),; -&* -,+ , 8*& , 9-: ;*;8*)(. T&* ';+,)--

    /*'(',( -* ' 9-: 8,)/( '9/' +),);( ,*)*/> &*( ' 9))'99;>

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    12.0 ;eferences

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    2. C9-9)*>,'*> (- *((*/ 25-& F*8)9): 2$14 - &--+.;'/-,,(.,;

    3. U'0*)('-: G)- C,;;'((',> C')9)(> (- *((*/ /-* 23)/ F*8)9): 2$14 -

    &--+.9.

    4. L9-&*(> F. 1##2> O)'(-', B*&0',9)> 7-&*/'.> M.G) H> I.> N* Y,)

    USA.5. S-*+&* P.R,88'(2$12> M*;*->11-&*/'>P)*-*'* H

    6. P9(&+9;)' M.D> 2$13>C9-9)*>*-9)* &/,9-.F),; M*;*- /

    O)' U'0*)('-: , J:*)/**+9)

    7. P9(&+9;)' M.D> 2$13> C,-),> *-9)* &/,9-.F),; M*;*- /

    O)' U'0*)('-: , J:*)/**+9)

    !. P9(&+9;)' M.D> 2$13>P),*(( , M,-'0-',>*-9)* &/,9-.F),; M*;*-

    / O)' U'0*)('-: , J:*)/**+9)#. P9(&+9;)' M.D> 2$13>P),*(( , ,)'('>*-9)* &/,9-.F),; M*;*-

    / O)' U'0*)('-: , J:*)/**+9)

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