premier events - developing your own internal leadership program
Post on 13-Sep-2014
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Jeff Lunz, General Manager of ClarkMorgan Corporate Training, presented in Beijing, Shanghai and Shenzhen. His presentation is freely available.TRANSCRIPT
Developing Your Own Internal Leadership Program
Jeff Lunz Managing Director –
ClarkMorgan Corporate Training 10 Years in Greater China Hogan Certified B.A. in Sociology and Asian Studies MBA, Rutgers University
• The External Environment • Our Internal Environment • Creating the right program • Q&A
The External Environment
29% Disengagement 17% Engagement
**2010/2011 Blessing White Survey
The External Environment
23.4% are building leaders internally
**Korn/Ferry
Huge Generational Gaps
Our Environment
Orientation
Hiring
Off Boarding
70/20/10 Training
Execution
Evaluation
Promotion
Hiring
Orientation
Hiring
Training
Execution
Evaluation
Promotion
Orientation
Hiring
Off Boarding
Creating the Right Program
Step 1: Identify Needs
Step 1
Start with the End in Mind 1. Define Leadership
Your Senior Leaders
Our leaders are not ‘trained’ to manage a highly creative and innovative organization. We need a new set of leaders” --Global electronics company (Korn/Ferry)
Step 1
Start with the End in Mind 1. Define Leadership
Your Senior Leaders Line Managers Your Target Group
What type of leaders are
your trying to develop?
Leadership Qualities Passionate Perspective Creativity Organization skills
Teamwork Persistence Open-minded Integrity
**Jonathan Bynes, MIT
Looking Inwards
Q: What qualities do Chinese appreciate in
their leaders?
Looking Inwards
0
5
10
15
20
25
30
35
40
45
50
Caring/C
onsiderate/Se
nsitive
Powerful/S
trong/A
uthoriativ
e
Open Minded
Charismatic
/Friend
ly
Intelligent/S
mart
Good Communicator
Responsib
le
Decisive
Professional
Supportiv
e/Encouraging
ClarkMorgan “Leadership Quality Survey 2010” – 203 respondents
Qualities out of Total Respondents (203)
Qualities of a Leader
Western • Passionate • Perspective • Creativity • Organization skills • Teamwork • Persistence • Open-minded • Integrity
Chinese • Caring • Authoritative • Open-Minded • Charismatic • Intelligent • Good Communicator • Responsible • Decisive
Step 1
Start with the End in Mind 1. Define Leadership
Your Senior Leaders Line Managers Your Target Group Human Resources Global HR
Top 10 Areas of Development Creativity Conflict Management Dealing with Paradox Developing Direct Reports and Others Dealing with Ambiguity Inspiring Others Innovation Management Managing Vision and Purpose Motivating Others Strategic Agility
1.Source: Korn/Ferry Executive Competency Assessment Research, 2011 2.Mapping the Global Future, National Intelligence Council, 2004
Step 1
Start with the End in Mind 1. Define Leadership 2. Continue to Refine 3. Manage Expectations
Creating the Right Program
Step 1: Identify Needs Step 2: Design Course
Step 2
Use Different Approaches: Case Studies Discussion Problem Solving Simulations Multimedia/Video Practical Tools
Step 2
Creating the Right Program
Step 1: Identify Needs Step 2: Design Course Step 3: Select Trainer Two Birds, One Stone! Step 4: Deliver Course Step 5: Follow Up/Reinforce Remember 70/20/10!
Our Environment
Orientation
Hiring
Off Boarding
Training
Execution
Evaluation
Promotion
It’s about creating an eco-system
Understand the External Environment Refine the Internal Environment Push your team to evolve