presentation india

© 2007 Uniglobe Travel International Limited Partnership. All Rights Reserved.04/10/2023

A Strategic Value Presentation

Presented to: Durr India

Presented by: Uniglobe Air Travel Bureau


We Are:

• A Global network that specialises in Corporate Travel Management

• 7 owned offices and 40 associate offices in India

• Over 700 associate locations, in over 50 Countries worldwide

• Total India travel volume of more than INR 950 Crore

• Largest privately held Corporate Travel Management company in India

• Largest UNIGLOBE Agency in Asia and Second largest in world

• Started in 1962, 48 years of experience

About UNIGLOBE Air Travel Bureau


UNIGLOBE Travel South Asia Network

04/10/2023

Chandigarh

Gurgaon

Delhi

Ahmadabad

Indore Kolkata

Jamnagar

Rajkot

MumbaiPune

Hyderabad

Chennai

Bangalore

Coimbatore

Goa

Nagpur

CoonoorOoty

Guwahati

Noida

VadodaraAnand


Basic Services International & Domestic Air Ticketing Hotel bookings –India/ International 24x7 support -Global Emergency Travel Assistance Visa Management Services Car Rental Passport Facilitation Loss/Misplaced Baggage Coordination Foreign Exchange Account Management Customized MI reports Industry Updates-news Meet & Assist at Airport VIP Handling Assistance with Excess Baggage Crisis Management Carbon Neutral Program Cost Reduction Projects Online Travel Insurance MICE Capabilities / Leisure Packages F.R.R.O Assistance Travel Audits and Special Projects


Our Principal Assets

Strategic Value

Travel Consulting + Innovative

Technology

Innovative

Technology

Peace of mind

Comfort

Travel

Consulting

Expertise

People

Efficiency Cost

Quality

Ease of

Use


Difference we make to Durr India

04/10/2023

Strategic Value through Travel Consulting & Innovative Technology

Offshore Travel Management

Uniglobe ATB Ongoing cost reduction program

Global Hotel Consolidation


Strategic Value

04/10/2023

Technology

STRATEGIC

VALUE

Consulting


Strategic Value of UNIGLOBE Air Travel Bureau in Action…

HCL Technologies

Tech Mahindra

Dr Reddy’s Lab

Mahindra Satyam

MindTree

WNS

Bharti Group

Biocon

GMR group

GESCO

Prime Minister’s Office

British Gas

Headstrong

Nike

Syntel India

Metro Cash & Carry

Hindustan Times

Ernst & Young

Ministry of External Affairs

Bharat Electronics Limited

CII

Vestas

CSS

Tyco Electronics

Indian Council of Cultural

Relations

Jubilant group

Huawei

TATA Communication

Vestas India

Moser Baer

Sony India

Fleet Maritime Service

Blue Dart


Travel Consulting

04/10/2023

TRAVEL CONSULTING

Travel Management

Consulting

24*7

Emergency Services


Crisis Management

Airport Facilitation Services Carbon Neutral Program

Unmatched

In-house Documentation Services

Transactional

Consulting

@ People


Transactional Consulting @ People

04/10/2023

Key Features

• Experienced and empowered people; key to travel consulting (Average Experience – 7.2

Years)

• Structured Trainings – Soft Skills, Technical and Industry Updates; thus delivering

• Intelligent Ticketing

• Onsite Travel Management through Implants

• Dedicated Account Management Services


Travel Management Consulting

04/10/2023

Key Features

•Corporate Travel Strategy

•Travel Policy Creation and Implementation

•Supplier Management

•Preferred Account Management Program for Durr India

• Service Level Agreement

• Online Traveller & Travel Booker Satisfaction Surveys

• Management Reports Indicating Travel Policy Compliance

• Regular Account Management Meetings/Telephone Reviews



04/10/2023

Key Features

• Real Time access and no time lags.

• Cost Effective – Substantial Saving from current travel spend

• Integrated database and reservations system- connects to an

extensive network worldwide.

• Instant Access, Instant Quotes & Instant Issuances

• Searches across

• Other market GDS / multiple countries

• Consolidators and

• Negotiated Private fares across the Uniglobe Network.

• Substantial Saving From current travel spend

• Single Point of Contact - for booking, ticketing and all travel

related services

• Reach to maximum airlines in most places for the greatest

range of options in currencies and services


Offshore Air Ticket Booking Process Flow

04/10/2023

Booking / Enquiry received

by Uniglobe ATB –Travel

Desk At Chennai

Checks fare On

Indian GDS

Best Available Options

given to Traveler

of Durr India

Tickets Issued and sent

to the traveler by Email

Best Fare

Approved

Payment to Uniglobe ATB

– BTA / Cheque payment

Booking request by

email from Durr

India offices at

India/Worldwide

Checks fare on Fare

Finder

(Multiple GDS / )Checks fare on

Consolidator siteMIS Sent

Every month

Durr India


UNIGLOBE Hotel Consolidation Program

04/10/2023

Key Features

Pre-negotiated tariff with most of the hotels Globally

Negotiate fares on behalf of US Technology for specific properties requested for.

Check the Rate of the Day / Online Hotel tariff for any offers

Check the GDS Hotel Tariffs

The best option shall be provided to the approval.


Ongoing Cost Reduction Program

04/10/2023

7 Steps to Cost Reduction

1) Evaluating your current cost-management strategies

2) Identifying missed savings opportunities

3) Overseeing implementation of travel policy, compliance, adjustment

4) Focused spending, consolidation of travel purchases and preferred

vendor selection

5) Reviewing and predicting travel patterns

6) Monitoring supplier policies to capitalize on new opportunities

7) Benchmarking Fares


UNIGLOBE Carbon Neutral Program

04/10/2023

Key Features

•CO2 tracking for companies who travel for business or Leisure

•To purchase carbon credits in order to offset a portion of the CO2


Unmatched Documentation Services

•Experienced personnel managing round the clock servicing for

•Passport

•Visas

•FRRO

•Excellent relationships with major visa consulate and passport issuing authorities

•Up-to-date knowledge on documentation matters

•Use of technology for efficiency management

Documentation / Visa Services


Crisis Management

04/10/2023

Key Features

•Help in Draft of Crisis Management Policy for the corporate with global standards

•Capabilities of destination intelligence, travel alerts and incident reporting

•Detail profiling for emergency Access and tracking of Travelers in warning zones

•We provide to keep the travelers informed of potential and actual risks before, during and

after a business trip

•Medical Pre Trip Suggestions and Travel tips


24*7 Emergency Services

04/10/2023

Key Features

•24 hours, 7 Days a week emergency service

•Unmatched assistance for international travelers

•Change reservation

•Lost-baggage assistance

Back


Innovative Technology

04/10/2023

Complete Quality

Manager

INNOVATIVE

TECHNOLOGY

Essential Access

Access

Online

Fare

Search

On-line ItinerariesComplete

Tracker

Complete

Communicator

Reporter


UNIGLOBE Complete Communicator

04/10/2023

Travel Profiling System

•Automated traveler profile download to reservations

•Ensures error free reservation

•Compatible with all Booking GDS system


UNIGLOBE Complete Quality Manager

04/10/2023

Key Features

•Validates PNR on Pre-defined Quality Check Points

•Customize as per corporate travel policy

•Traveler Profile information auto captured

•Alerts for Policy violation

•Durr India

•UNIGLOBE Air Travel Bureau

•Enables waitlist clearance

•Checks fare rules

•Lowest Logical Available Fare Search

•Check seat / individual traveler preference.


Snapshot of Uniglobe Quality Manager

04/10/2023

1.BALA/ ASHWIN MR 2 LH 755 Q 10MAR 2 BLRFRA HK1 0325 0845 10MAR E LH/ 4QALPB 3 LH 754 Q 19MAR 4 FRABLR HK1 1225 0125 20MAR E LH/ 4QALPB 4 AP BLR +91 80 28528395 - UNIGLOBE AIR TRAVEL BUREAU - A 5 TK TL17FEB/ BLRUG3130 6 SSR RQST LH HK1 BLRFRA/ 35DN,P1/ S2 7 SSR RQST LH HK1 FRABLR/ 35CN,P1/ S3 8 RMF UTMAQUA PLATINUM FARES 16FEB 0912 -2.7.6- 9 RMF UTMLOWER FARE FOUND ON CURRENT ITINERARY 10 RMF UTMTOTAL FARE OF 32374 11 RMF UTMSAVINGS OF 25330.00 12 RMF UTMLOWER FARE FOUND ON FOLLOWING ITINERARY 13 RMF UTMEK 569Q 10MAR BLRDXB NN1 0415 0650 14 RMF UTMEK 45Q 10MAR DXBFRA NN1 0840 1245 15 RMF UTMEK 46Q 19MAR FRADXB NN1 1425 2330 16 RMF UTMEK 564Q 20MAR DXBBLR NN1 0340 0850 17 RMF UTMTOTAL FARE OF 28542.00 18 RMF UTMSAVINGS OF 29162.00 )>md GENERAL - Q0 C0 (0) --- RLR --- RP/ BLRUG3130/ BLRUG3130 GV/ AS 16FEB09/ 1157Z 4QALPB 18 RMF UTMSAVINGS OF 29162.00 19 RMF UTMSET FOR FUTURE LOW FARE CHECK PROCESSING

Seat block has been

automatic as per profile

Savings on current itinerary

Identified (LH)

Savings on alternate

itinerary identified (EK)

Search process is still on

until the time-limit expires


UNIGLOBE Complete Tracker

04/10/2023

Passport and Visa Tracker

•Tracks movement of passports and visas

•Email Alerts

•Passport Expiry

•Visa Expiry

•Booklet completion


UNIGLOBE Essential Access

04/10/2023

Online Booking Tool

•Based of leading Self Booking Platform used and tested by UNIGLOBE Travel in

advanced travel markets

•UNIGLOBE Air Travel Bureau will provide end-to-end solution to US tech in implementing

SBT solution

•Customize

•Implement and Adoption

•Analytical Studies (MIS)


UNIGLOBE Reporter

04/10/2023

Key Features

•Automated Reservation download from CRS

•Minimal manual intervention for invoice generation

•Exhaustive actionable management reports generation on;

•Network Spend Consolidation

•MI by Profit center/Cost center/Projects

•Directional/Class/Airline/City-pair spend

•Online reports

•SLA Compliance Reporting

•Refund / Cancellation –Tracking and Reporting

•Savings accrued/savings Missed – Reason codes

•Vendor Deal tracking

•Average Ticket Price MIS

•Savings Offered/Accepted/Declined


Key Check-Points to get started

04/10/2023

Announcement of UNIGLOBE Appointment

Review Corporate Travel Policy

Distribute/Complete Corporate Travel Profiles

Distribute/Complete Personal Travel Profiles

Implement UNIGLOBE Complete Quality Control

Discuss and Implement

Travel Management

Report Program

Implement UNIGLOBE Essential Access

(if applicable)

Implement UNIGLOBE

Rescue Line Program

Implement UNIGLOBE Reporter

Implement Administrative

and Accounting Procedures

Coordinate Corporate and

Travel Coordinators Training

On-site Agency Orientations for Account

Personnel

Coordinate and Distribute E-Newsletters

Discuss and Implement UNIGLOBE

Customer Satisfaction Program


Thank You

04/10/2023

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