problem solving decision making managing risk leadership practices applications step up, step back...
TRANSCRIPT
problem solving
decision making
managing risk
leadership
practices applications
step up, step back
collaboration
culture of trust
creating a culture of trust
a leadership practicum
lack of trust price tags
team to
team trust
building
cultures that foster
trust
make
people
trust each other?
how
leaders
can
help
Trust
how do you
define
trust?
Start Up
Exercise: Pick a project. who do you trust?
how did it develop?
what does
a team
without trust
look
like?
Lack of Trust
Price Tag?
Transaction
Costs
Transaction Costs
Self Protection
broken
Trust?
other price tags?
the data…
The 100 Best Places to Work
trust companies double performance over S&P for 10 years.
high trust companies out perform low trust companies by 43%
Project Management
Change Management
how can leaders help teams build Trust?
Trustworthiness
“Get
Trustworthy People”
Trustworthinesshow often
does that happen?
Can th
ese
p
eople
work
together?
broken Trust?
Or …
Build Trust?
trust Not built ?
assess the
team
who talks to whom?
who listens?
Start Up
Exercise: Pick a project.broken trust with
a person on the team ?
get the right people on the bus
in the right seats.- Jim Collins
get the wrong people off the bus.
is the next bus stop theirs?
Start Up
Exercise: Pick a project.does the team
need this
person ?
the “vacation test”
Island…
build
an Island?
Project Management
How Do We Deliver?
integrate?
Unleashing Innovation
Collaboration Process
create a
Culture of trust
Project Management
Dependency Management
remove
debilitating Fear
in collaboration, people fear …
losing
identity
losing
intellectual mastery
losing individualism
in ibm, people fear …
fear of
losing control
not
recognized
for doing more work than others
not being able
to differentiate myself
what do people fear ?
fostering
trust
advance each other’s
intentions and interests
don’t impede them
be proactive in moving work
forward
create transparency
Project Management
Focus, Communication, and Expectation Management
honest and open communication
Build the right product
share
experiences
team to team trust…
“a mega team”
validate others
accept risks collectively
Leading Agile
Collaboration Model Collaboration Process
team based
measurements
people do what they are
measured by
measure results
let
teams evaluate
themselves
build
confidence
short goals …
early wins
Collaboration Model
celebrate success !
leadership role ?
Authentic
purpose
over personal agenda
Project Management
How Do We Deliver?
Trustworthy
stay Positive
Stay Positive
Focus on magnifying a person’s strengths rather than remedying weaknesses.
- Peter Drucker
protect team Boundaries
Protect Team Boundaries
continuous feedback
be transparent
share information
no hidden agendas
insure fairness
summary
lack of trust price tags
team to
team trust
building
cultures that foster
trust
Build Trust?
read more… companies with cultures of trust:
Cisco Systems Google SASTexas InstrumentseBayIntuitAdobe
articles at accelinnova.com/T3class.html or at greatplacetowork.com
