process-driven sap management for successful sap projects

©2013 Software AG. All rights reserved.

Gilberto MiyakePreSales Consultant

April 2013

Process-Driven SAP

Management

…for successful SAP

Projects

©2013 Software AG. All rights reserved.2 |

Process-Driven SAP Management in 2 Minutes


What is Business Process Analysis?

• Software AG's BPA Solution is ideal for organizations that want to document, analyze, standardize, and improve and implement their processes

• This all-in-one solution helps YOU to:

� Define the corporate strategy and map it to business processes

� Design and analyze as-is processes

� Collaborate across stakeholders to build best practice-processes guided by strong process governance

� Roll-out standardized and improved to-be processes

� Spread process knowledge throughout the organization and beyond

� Support standard software implementation, e.g. SAP


How Customers Use Business Process Analysis?

Generic use cases● Process Transformation

● Process-driven SAP Management

● Change Management

● BPM Governance

Industry-specific use cases● Unbundling (Utilities Industry)

● Compliance (Pharmaceuticals Industry)


Alignment & Challenges in an SAP Environment

� How can I standardize my SAP solution landscape?� Which processes need to stay individual?� How can I visualize and communicate what is going on in my SAP solution?� How to communicate in ONE language in a way that business can understand

what we do?� What potential savings can be made from establishing best practices?� How can I improve the alignment of business with my SAP solution?

� Which way to ensure efficient SAP for efficient processes?� I need transparent business processes and applications to ensure quality!� How can I improve project time, cost, and quality?� How to make sure that business is involved in the SAP implementation?� How to involve business in the SAP solution to improve user acceptance?� I‘d like to assure fast transition to new business process requirements to

keep competitive!

CIO

» My SAP business applications are

neither transparent nor documented «

Distributed design, analysis, optimization, and operation

of business processes supported by SAP solutions

across the enterprise

Chief Process

Officer


Road to successful SAP projects

= Process-driven SAP Management


Customers Business Values Achieved by Business

Process Analysis and Process-Driven SAP Management

• Increase Process Agility

• Achieve Business Transparency

• Reduce Implementation Times

• Increase Efficiency

• Enhance Quality


Achieved end-to-end control of all our

business processes

Business Values - Increase Process Agility

Rollout savings of approximately 30% per

project

Reached twice as fast order confirmation

Agile reaction to changing market and business

environment

● Fast adjustment to business model changes

● Business agility depends on process agility

● Flexibility is essential to stay competitive


Transparent view on global FI/ CO business and SAP ERP solution

Business Values - Achieve Business Transparency

Improved process andIT system transparency

ARIS is the 'single point of truth' for Océ's

processes

Business transparency is the basis for BPA

● Leads to reduced costs

● Achieves standardization

● Increases customer satisfaction

● Simplifies IT implementation


Process reusability reduced process documentation

times, resulting in lower costs

Business Values - Reduce Implementation Times

Reduced number of variations for certain

processes by as much as 30%

SAP implementation projects are up to 20 - 25

% faster

Faster time to market and value

● Reduce the design time for new processes by reusing existing best practice processes

● Collaboratively share content in a common repository

● Employ easy to use tools and common standards

● Communicate via a process portal


Effort reduction for the launch of new products

(up to 30%)

Business Values - Increase Efficiency

Faster testing and training to accelerate

rollouts

20% reduction of IT running costs

Efficient use of resources and cost reduction

● Improve the performance of your processes by analyzing and simulating them

● Remove bottlenecks

● Identify and remove waste and duplication

● Make best use of resources

● Look for automation opportunities


BPA as foundation for implementation and

testing

Business Values – Enhance Quality

Optimization of production and

production planning

Reduced total costs of ownership of IT solutions

and operational costs

Improved quality of processes and IT

● Better definition of processes

● Avoidance of systems breaks

● Better communication within departments and among employees

● Better knowledge of the processes within the company

● Improve the quality of IT systems


Process-Driven SAP Management supports the

complete SAP project lifecycle in all project

types


Rollout savings of approximately 30% per

project

Process-driven SAP Management at a glance

Process documentation times and costs for SAP

projects reduced

SAP implementation and testing

● SAP business process design incl. redocumentation

● Bi-directional exchange of processes & SAP-related documentation and blueprint data

● Process-driven testing of SAP solutions

● Global process and project communication with publishing

● Strong SAP Solution Expertise & Partnership


Strategy & Project Preparation

Saves time and insures quality of the SAP

Solution

Enables transparency

of existing SAP systems and processes

Fast transition of the process landscape to

optimized SAP standard

Flexible design and management of SAP processes

Redocumentation of running SAP solutions based on BPR or IPR content

Foundation for scoping & to-be design

Shows SAP enterprise structure, organizational units and document types

Extraction and representation of customizations, objects and modifications in dashboard

SAP Tuning and detection of potential for cost reduction


Jumpstart your SAP Project with a Redocumentation

Redocumentation results To-be process definition


• Increase production capacity

• Calculated project payback times vary from one to three years

• Decrease in total cost of ownership of IT solutions

• Lower operational costs via reuse of process knowledge

• Faster testing and training to speed rollouts

Customer Success Story: SABIC

Chemicals Process-Driven SAP Implementation & Redocumentation

ISSUE: SAP Redocumentation for Implementation

Chemicals Intermediates Polymers

FertilizersMetals

“ARIS Redocumentation provided in a very short

time a solid base for managing our SAP

Enterprise model by providing transparent

and reusable models”.


Process-Driven Blueprint

Costs Reduction of efforts by > 50%

Safeguard Identification of critical issues, gaps

and weaknesses

Speed Use of standards & Automatic Document

Generation

Methodology with focus on BPM and SAP reference content

Bi-directional Synchronization between ARIS and - SAP Solution Manager

Documentation & analysis of all business requirements

Integration of roles, responsibilities and RICEFs

Automatic document generation, e.g. Blueprint, RICEF


• Set-up of ARIS and SAP Solution Manager for SAP ERP project standardization and global template management

• Fully integrated Volvo finance solution concept providing a consistent and transparent view on global FI/ CO Volvo business and SAP ERP solution

• Standardized project structures and implementation methodologies for global rollout

Customer Success Story: Volvo

Automotive Process-Driven SAP Blueprint & SAP global Rollout

ISSUE: Standardize Rollout Mngmt. of SAP ERP in more than 100 countries

“The process-driven SAP management approach

increases business understanding and structures

all documentation, securing one common view

and place where business-, solution owners, line

operation staff and project organizations meet

and collaborate in an efficient way. The rollout-

track indicates savings of approximately 30% per

rollout-project.”


Business Blueprint in ARIS for SAP & SAP SolMan


Automated creation of process oriented blueprint

document

Benefit

Reduce Blueprint Creation Efforts by up to 50%

Reduced Errors, Gaps and Redundancies


IndustryPerformaceREADY: Jumpstart Your SAP Projects

Saves time & money by reusing existing process description linked to pre-configured SAP system

Reference processes for more than 25 industries

Preconfigured SAP software and industry-specific best practice process scenarios

First process-driven end-to-end solution based on SAP’s software offerings

Embedded KPIs to measure process performance and governance workflows

Lowers project risk using consistent way to scope, manage, design, implement and run a SAP solution


Content: Industry.PerformanceREADY

Predesigned BestPractice Processes

PreconfiguredMonitoring Solutions Preconfigured

Governance Solutions

PreconfiguredSAP Systems

Predesigned Mobility Scenarios

Preassigned KeyPerformance Indicators

Predesigned Data Objects and Forms

Predesigned webMethods Scenarios

PreconfiguredDocument Generators

PredesignedRisks Catalogs


Re-use process models to create required project

documentation automatically

Blueprint document

Specification (draft)

RICEF Master list

RACI chart

XXX XXX


ARIS – SAP SolMan Synchronization Scope

Master dataMaster dataOrganizational UnitsSAP system landscape

ProjectProjectScenarioProcess

Process StepsTransactions

End-user rolesDocuments

Keywords & Attributes


Role Authorization

25 April 2013 | Software AG - Get There Faster | 26


SAP ESR Integration

Fast search and easy design for new service requirements based on

business process analysis

Sustainability of business processes while laying the foundation for a

service-oriented world

● Direct access to SAP’s Enterprise Service Repository (ESR)

● Browsing of ESR content from ARIS front-end and Merging of ESR objects into ARIS database

● Access of additional information from SAP Developer Network (SDN) and WSDL files

● Automatic generation of ESR business blueprint


Process-Driven SAP Realization

Costs Reduction ofSAP Projects up to 5 - 10%

Safeguard Transfer of Business Processes into

Implementation

Speed SAP projects up to 25% faster

Implementation bases on business processes

Include and define SAP enterprise services

Bridge from BPM to ALM

ARIS and SAP Solution Manager as Single point of truth

Automatic and Continuous Customizing Documentation


• Existing process information consolidated in a business process architecture

• Flexible, ARIS-based management of process information

• SAP implementation projects are up to 20 - 25 % faster

• SAP project cost reduction between 5-10 %

Customer Success Story: Brenntag

Chemicals Process-Driven SAP Implementation

ISSUE: Process Harmonization in Heterogeneous IT Landscape


Process-Driven SAP Testing & Preparation

Improves Process Quality in later project

phases

Saves Time by re-using existing data and

processes

Reduces Risks of incomplete testing

Fast design of integration tests

Flexible end-to-end test scenario recording

Intuitive capturing of multiple test variants

Automatic creation of test documents

Sync with SAP Solution Manager and export to standard applications and HP Quality Center


ARIS Test Designer and its different Interface

ScenariosImplementation

Project

Test Project

Test Workbench


• Standardize and harmonize business processes and full documentation of all requirements

• Business Process Management as foundation for implementation and testing

• Graphical test case creation incl. test case documentation

• Direct transmission to SAP for testing

Customer Success Story: Deutsche Telekom AG

Telecommunication SAP implementation & Process-Driven SAP Testing

ISSUE: Testing of implemented business processes


Process-Driven SAP Training & Go-Live Support

Quick, flexible and reliable publication of process information

Safeguard global access for end user to key business process

information

Saves Time Easy and intuitive training

platform

Role-based and Business Process Based training

High performance company wide process portal

Direct connection between business processes and SAP systems

Business processes and trainings all over the world and around the clock

DMS integration for documents


Business Process and SAP Documentation at all

Times

Openprocessmodel

Start SAPtransaction

Open SAPdocumentation


• ARIS became the “Single Point of Truth" for Océ’s processes, organization, applications, data, and infrastructure

• Reduced number of variations for certain processes by as much as 30%

• Lower implementation cost thanks to uniform processes

• Improved link between business and IT

Customer Success Story: Océ

Paper Process-Driven SAP Implementation and Training

ISSUE: Inflexible Organization and Complex IT Infrastructure


Run your SAP solution Process-Driven

Saves time & money throughout sap solution

lifecycle

Transparency of business processes and

SAP systems

Lowest Project Risk & higher quality

SAP template, roll-outs and upgrades

Process Publication for central communication

Project Management Cockpit

Change Request Management and Process Governance infrastructure

SAP run & operation support


• High process reusability for SAP projects has substantially reduced process documentation times, resulting in lower costs

• Effective communication within the regionally distributed project team

• Efficient implementation of user training

• Flexible deployment of IT and shorter familiarization times for new users

Customer Success Story: EVONIK

Chemicals Process-Driven SAP implementation & global Rollout

ISSUE: Global SAP Template and Roll-out


Company Process Web

Publication

SAP System Landscape

Configuration

Implementation & Operation

Synchronization

Business

IT

Business Process Design

Design

Your CompanyProcesses


Methodology - Prime for Process-Driven SAP

Management

� Integrated Methodology.

� Supports all SAP related project

scenarios.

� Process-Oriented.

� Leverages

Industry.PerformanceREADY

predefined industry process content

and accelerators.

� Based on ASAP (Accelerated SAP)


Methodology - Prime for Process-Driven SAP

Management

� Combines the best features of

pre-existing content and

procedures

� Adapted to meet actual

requirements and incorporate the

latest methods and procedures

Process-DrivenSAP Standards

ASAPAVE for SAP

Process-DrivenSAP Deliverables


Reduction of SAP project costs between 5-10 % and SAP implementation projects are up to 20 -25 %

faster at Brenntag

Reduction of SAP implementation time and costs at SABIC Europe

Ongoing clarity and transparency with ARIS Business Architect at Unibail-Rodamco

Evonik reduced process documentation times and costs for SAP projects substantially

ARIS is the 'single point of truth' for Océ's processes

Customer Statements


Best

practice

Own

practice

IMG

IMG

DOC

BPMN 2.0

SAP NetWeaver BPM

ARIS �� SAP NetWeaver Business Process

Management

Synchronization BPMN 2.0 export


Monitoring SAP Processes

Limited visibility into SAP-based process steps


SAP

ESB

BPM

BAM

ApplicationApplication


How does Optimize for SAP work?

Non-invasive integration with SAP

• SAP Process Monitoring Agent installed with SAP Adapter on Integration Server

• Process steps are configured in SAP’s Business Object Repository (BOR), automatically sending data to the Process Monitoring Agent

• SAP-specific business content (Rules, KPI’s) and data models defined in Optimize

• Events in the BOR directly configured; others can be easily added without programming


Process-Driven SAP Companies

process-driven sap management for successful sap projects

Technology

business process analysis

sap implementation

efficient sap

sap solutionsacross

sap environmenthow

process portal

transparent business

alignment of business