PEARLProcess for Early Assessment, Resolution and Learning

It is a well documented reality that the current healthcare industry has its challenges. Change is happening, but change is sometimes slow. What can quickly change is how we behave when faced with adverse outcomes and dissatisfied patients and families.

There is a way to manage unexpected outcomes with honesty, dignity and respect. There is a way to provide the answers that patients and caregivers really need. And there is a way to do this while reducing risk and claim costs.

The way is PEARL - the Process for Early Assessment, Resolution and Learning

PEARL is the leading disclosure and offer program in the nation, and The Risk Authority is proud to work with other institutions to implement its beneficial solutions.

It’s a program first developed and successfully applied in-house at Stanford University Medical Network and is now being offered to you by The Risk Authority.

How do we handle a tough situation in the best way possible?

Whether an unanticipated adverse outcome was preventable or not, PEARL policy never wavers: the promise is full disclosure up front.

The benefits of proactive full disclosure and prompt remedial action outweigh the possibility of future risks and claims.

It’s an unexpected philosophy in today’s healthcare landscape, but in the long run, PEARL reduces claim costs, increases safety and strengthens the relationship between doctors and patients.

Proactivity is the Key:

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The Risk Authority Stanford emerged from the risk management division of the Stanford University Medical Network. Our solutions and innovations are built in the crucible of this world-class academic health system and now we offer them to you.

Proactivity is the Key:

The Mechanics of PEARL:

PEARL is one of The Risk Authority Stanford’s signature solutions.PEARL works by:

Providing around-the-clock telephone consultation concerning outcomes.

Training PEARL Risk & Claims Advisors to provide consultation within approved insurance company protocols.

Embracing and building upon the existing hospital disclosure policy.

Instituting rapid initial assessments to determine whether or not a case is a preventable unanticipated outcome.

Get Started with PEARL:

The Risk Authority Stanford offers Readiness Assessment, Program Design and Installation services for PEARL programs. For more information, contact The Risk Authority Stanford: info@theriskauthority.com

Reduce professional liability costs significantly.

Increase patient safety and reduce additional risks.

Improve satisfaction among patients, caregivers

and physicians.

Promote a culture of integrity, fairness and healing.

Proactively compensate the patient thereby preventing claims before they start. 01

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A Counterintuitive Idea:

At first glance, transparency in the face of litigation seems risky and expensive,but we know the opposite to be true. The PEARL process has proved to:

Tomorrow’s Risk Management Today.

Expertise. Innovation. Solutions. Advancement. Trust.

Our driving philosophy is to continuously expand the possibilities of classic risk management. Not satisfied with traditional operating standards, we implement the use of strategic decision analysis in our processes to increase positive outcomes and verify results, even in uncertainty.

We spearhead programs that focus on true enterprise coverage of all risks: value protection and value creation. With our sights set squarely on the future of risk management, we’re able to capitalize on upside possibilities that other firms ignore.

We make significant investments in these revolutionary techniques and now you can reap the benefits. We provide the tools, training, strategies and knowledge. More than theory. More than rhetoric. Just dynamic, real-world solutions that get results.

T 650-723-6824 F 650-736-2495 theriskauthority.com

P.O. Box 60790, Palo Alto, CA 94306