INTRODUCTION

Tourism can be defined as the activit ies of traveling, visi t ing an attraction

place, sightseeing, visi t ing friends, and spending leisure in a beautiful place

outside the domestic area for one or more days.

The people who do these kinds of activit ies are called as tourists. Tourists

may be travelers but travelers may not be tourists. Because travelers may be

the local people and they use the transportat ion vehicle only for going to a

dest ination not for the purpose of visi t ing or enjoying a place.

TOURISM BOOK UNIT 10

HOW DO YOU PAY?

CREDIT CARD

DEFINITION:A credit card is a payment card issued to users as a system of payment. It allows the cardholder to pay for goods and services based on the holder's promise to pay for themEXAMPLE:I pay by Credit Card the reservation.

PHOTO ID

DEFINITION:Photo identification is generally used to define any form of identity document that includes a photograph of the holder particularly his or her face.

EXAMPLE:Photo ID is used for all step.

CASH

DEFINITION:Legal tender or coins that can be used in exchange goods, debt, or services. Sometimes also including the value of assets that can be converted into cash immediately, as reported by a company.

EXAMPLE:Money is very important to be able to travel

METHODS OF PAYMENT

DEFINITION:The way that a buyer chooses to compensate the seller of a good or service that is also acceptable to the seller. Typical payment methods used in a modern business context include cash, checks, credit or debit cards, money orders, bank transfers and online payment services such as PayPal.EXAMPLE:My payment is in cash

CASH -ONLY

DEFINITION:The reason for the "cash only" stipulation Gretta is that there are many properties that banks will currently not finance.EXAMPLE: Cash ONLY is the most commonly accepted and reliable form of payment for a business

IDENTIFICATION

DE F INIT IO N:

A p roces s by wh i ch one a sc r i bes t o onese l f t he qua l i t i e s o r cha rac t e r i s t i c s o f ano t he r pe r son .

E XAMPL E :

He i s a l i ve bu t a f r i gh t fu l m es s , and we haven . t been ab l e t o i den t i fy h i m .

PERSONAL CHECK

DEFINITION:

A personal check i s a s l ip o f paper tha t a l lows you to make payments f rom your bank account to companies or ind iv iduals . You can use i t to re imburse a f r iend , pay your gardener or buy grocer ies .

EXAMPLE:

I 'm not a fan of personal checks because persona l checks a re no t secure .

TRANSACTION

DEFINITION :

In account ing , the events tha t a ffec t the f inances of a bus iness and must be recorded on the books . Transac t ions a re recorded in what a re known as " journa l en t r ies ." Each en t ry descr ibes a s ing le t ransac t ion and s ta tes i t s da te and amount .

EXAMPLE :

You want your paper to read l ike a cont inuous argument which good t rans i t ions he lp to fac i l i t a te .

MONEY

DEFINITION:

An off ic ia l ly- i s sued lega l t ender genera l ly cons i s t ing of currency and co in . Money i s the c i rcu la t ing medium of exchange as def ined by a government . Money i s o f ten synonymous wi th cash , inc lud ing negot iab le ins t ruments such as checks . Each count ry has i t s own money, or currency, tha t i s used as a medium of exchange wi th in tha t count ry (some count r ies share a type of currency, such as the euro used by the European Union) .

EXAMPLE:

I don ' t have the money to do anyth ing r igh t now.

BANK

DEFINITION:

A f inanc ia l ins t i tu t ion l i censed as a rece iver o f depos i t s . There a re two types of banks : commerc ia l / re ta i l banks and inves tment banks . In mos t count r ies , banks a re regula ted by the na t iona l government or cen t ra l bank .

EXAMPLE:

I even checked ou t some of the banks , f igur ing cred i t cards would be mos t impor tan t .

ATM

DEFINITION:

A magic machine tha t g ive ou t cash i f you type in a secre t number.

EXAMPLE:

At leas t in the meant ime, they could keep t rack of her th rough ATM wi thdrawals and cred i t ca rd t ransac t ions .

CURRENCY

DEFINITION:

Transmiss ion f rom person to person as a medium of exchange; c i rcu la t ion : co ins now in currency.

EXAMPLE:

Few count r ies have suffered more f rom a deprec ia ted currency than ECUADOR.

USD

DEFINITION :

Currency i s the off ic ia l o f the uni ted s ta tes o f America

EXAMPLE:

Ecuador ians have as off ic ia l currency usd .

CHARGE CARD

DEFINITION

A card tha t charges no in te res t bu t requi res the user to pay h is /her ba lance in fu l l upon rece ip t o f the s ta tement , usua l ly on a month ly bas i s . Whi le i t i s s imi la r to a c red i t card , the major benef i t o ffered by a charge card i s tha t i t has much h igher, o f ten un l imi ted , spending l imi t s .

EXAMPLE :

When i t was over, he pu l led a bus iness card f rom h is pocket tha t l i s t ed the loca t ion of h i s ho te l .

COST

DEFINITION :

In account ing, cos t i s def ined as the cash amount (or the cash equivalent ) g iven up for an asse t . Cos t inc ludes a l l cos ts necessary to get an asse t in p lace and ready for use . For example , the cos t of an i tem in inventory a l so includes the i tem's f re ight - in cos t .

EXAMPLE:

We wanted a f i rm economy and reasonable rea l es ta te cos ts and a good school sys tem.

PAYMENT

DEFINITION:

The ac t  o f  paying  or   the  s ta te  o f  be ing  pa id .

EXAMPLE:

Payment   i s due on the f i r s t o f every month

METHODS

DEFINITION:

A means or manner o f p rocedure , espec ia l ly a regular and sys temat ic way of accompl i sh ing someth ing : a s imple method for making a p ie c rus t ; media t ion as a method of so lv ing d isputes .

EXAMPLE:

They were us ing an unnatura l method to c i rcumvent God 's dec is ion - tha t they would no t have a ch i ld of the i r own.

TURISM BOOKUNIT 11

WHERE TO GET MONEY

THIS UNIT TALKE ABOUT THE BANKS Y THEIR

ELEMENTS

ATM ( AUTOMATIC TELLER MACHINE)

Is a machine that you use to Access and withdraw money from your bank account.

The ATM is of great help in moments of emergency

BANK

Are places where people keep their money

My mother save her money in the bank of the city for her travelet.

BRANCH

Is an office that is part of a bigger company

Paola work in the branch, she is a good person, she help to the persons in their problems

Business hoursAre times that the Company is open

Monday is a good day for visit the bank, I need money.

ELECTRONICALLY

To send something electronically is to send something using electric metods

Juan send a email to his sister in Alemania.

PIN NUMBER

Is a secret nube that you use to access a bank account using an ATM

Clara has pin number in her credit card.

SERVICE CHARGE

Is money that you pay to receive a service

My restaurant have to serice charge for the (clientes)

WIRE TRANFER

Is a way to send money electronically

Lorena send money to her mother in other country.

WITHDRAW

Is to take money out of your bank account

I need with draw for go to doctor with my brothe and my sister.

PAY

Is a form currency of recognize a work, service or product

The president of ecuador pay a lot of expensive for their sabtinas

SERVICE FEE

Is a small payment for a extra service.

In the hotel El Marquez del Rio the service fee es very expensive.

CASH

Is the money that has an company available in all moment.

The persons, in your trips, they pay in cash because some services are more expensive of normal

ID

Is the card that shows her identity and picture.

The ID is a document very important in all the banks.

TRAVEL

Is the moviment that does a person of an place another place for diferents reasons.

This wekend I travel with my family to montañita

In this unit we lear about the Exchange rates and methods of Exchange money.

TOURISM BOOKUNIT 12

AT THE CURRENCY EXCHANGE OFFICE

Is the value converted to money of other country

Example: The actual currecy of dollars to euros is 0.73

CURRENCY

Is the process to convert money to money of other country

Example: I Exchange my money to japanese yens.

EXCHANGE

Is a place where burochratic processes are made.

Example: I go to the inmigration office to obtain my visa.

OFFICE

Is an extra tax that a company get for do a process or service

Example:

I get a commission for sell a desk.

COMISSION

Is the variable value to trasform one type of money to other

Example:

Today the exchange rato to dolars to yens is 0.15$.

EXCHANGE RATE

Is a method where you give money to save your articles and if you dont want it you money is returned

Example: I use buy-back to take back my money because I don want mi cellphone anymore

BUY - PACK

Is the time lapse when you are on vacations, and go to other site.

Example:

I pass my holidays in Atacames beach

HOLIDAY

Is a person who has a job into an enterprise.

Example:

I am the best worker because I love my job

WORKER

Is a land with its own law and limits, where are a society that develop the place.

Example:

My country is the best because has a gian biodiversity.

COUNTRY

Is a person who is in ohter country different of his own.

Example: He dont know about the city because he is a foreign

FOREING

Is an activity that is executed day by day.

Example: Have breakfast is a daily routine.

DAILY

Is the action to transfor a thing to other different.

Example: I convert litters to mililitters.

CONVERT

Is a formulary where you accept to quit all the responsabilities of the Enterprise where you consume the service.

Example:

I sign a reléase form to practice canyoning

RELEASE FORM

Is a document that certifies that a cuantity of money has given to other person.

Example:

I sing a receipt for the buy of a car.

RECEIPT

Is a person who consume a product or service.

Example: for a Enterprise, the customer is the most important people.

CUSTOMER

Is a system for calculate diferent subjects, for example the metric measurement.

Example: the economic measure of my Enterprise is good, I have a lot of customers.

MEASURE

EXAMPLE: I had a job but had a breach of contract

EXAMPLE: Richard don´t respect the comply.

Breach of contract: Breach of contract is the crime of not doing something you agreed to do before.

Comply: To comply with something is follow the rules or instructions.

HOTELS & CATERING BOOK

UNIT 10BREAKFAST SERVICE

INTRODUCTION

Tradi t iona l b reakfas t (a l so ca l led fu l l b reakfas t , and served in inns or res tauran ts ) may

inc lude cerea l s , porr idge or s tewed prunes , melon , yogur t , bo i led eggs or bacon and

eggs , g r i l l ed f i sh , sausages , g r i l l ed or f r ied mushrooms or tomatoes wi th f r i ed bread ,

fo l lowed by toas ted bread and marmalade and tea or coffee . Modern Engl i sh breakfas t

( served in hote l s o r mote l s ) may inc lude cerea l s , bacon and eggs , toas ted bread and

marmalade wi th t ea or coffee . See a l so American breakfas t and cont inen ta l b reakfas t .

BUFFET

DEFINITION :

A counter o r t ab le f rom which meals o r re f reshments a re served .

EXAMPLE:

One buffe t t ab le sagged benea th the weight o f f ive kegs whi le another he ld food wrapped in ce l lophane and t in fo i l .

SCRAMBLED EEGS

DEFINITION:

 Eggs  wi th   the  yo lks  and  whi tes  bea ten   toge ther  and  cooked   to  a   f i rm but  sof t  cons i s tency.

EXAMPLE:

She s topped in the k i tchen when she spot ted the sk i l l e t o f scrambled eggs and a pan of b i scu i t s bes ide i t .

CONTINENTAL BREAKFAST

DEFINITION:

A hote l b reakfas t tha t may inc lude s l i ced bread wi th bu t te r / j am/honey, cheese , meat , c ro i ssan ts , pas t r i es , ro l l s , f ru i t ju ice and var ious ho t beverages .

EXAMPLE:

The c l imate becomes more cont inen ta l in type f rom wes t to eas t , bu t there a re g rea t loca l i r regular i t i es - the e leva ted p la teaus of Alger ia and Spain cause a r i se of p ressure in win ter and de lay the ra iny seasons : the ra ins se t in ear l i e r in the wes t than in the eas t , and the to ta l fa l l i s g rea ter.

FRIED EGGS

DEFINITION:A fried egg is a cooked dish commonly made using a fresh hen's egg, fr ied whole with minimal accompaniment.EXAMPLE:She rol led the pieces of meat in fl our and fr ied them.

PANCAKES

DEFINITION:

a th in , f l a t cake of ba t te r f r i ed on bo th s ides on a g r idd le or in a f ry ing pan; g r idd lecake or f lap jack .

EXAMPLE :

I don ' t want any pancakes .

TOAST

DEFINITION:Sliced bread that has been browned by dry heat .

EXAMPLE:

When Cade came into the ki tchen she placed a cup of hot chocolate and a saucer of cinnamon toast before him.

BAGELS

DEFINITION:

To hea t and brown (bread , for example) by p lac ing in a toas te r o r an oven or c lose to a f i re .

EXAMPLE:

You br ing the bagels .

PASTRY

DEFINITION:

Dough or pas te cons is t ing pr imar i ly of f lour, water, and shor ten ing tha t i s baked and of ten used as a c rus t fo r foods such as p ies and ta r t s .

EXAMPLE:

Loaded wi th pas t ry, he was off wi th youthfu l en thus iasm Dean envied .

GRATUITES

DEFINITION:

A gift  of money, over and above payment due for service, as to a waiter or bel lhop; t ip.EXAMPLE:

Since they a l l l ived in the same apar tment complex , and the evening was ear ly, Adr ienne inv i ted them to her apar tment fo r a cup of coffee .

FOOD

DEFITION:

Any nour i sh ing subs tance tha t i s ea ten , d runk , or o therwise taken in to the body to sus ta in l i fe , p rov ide energy, p romote growth , e tc .

EXAMPLE:

Pushing the p la te as ide so the food would cool , he began s l ic ing the res t o f the roas t .

LUNCH

DEFINITION:

The food  provided   for  a  midday  meal

EXAMPLE:

Fel ipa bought Jonathan and Des t iny someth ing inexpens ive to keep them en ter ta ined and then fed them a l l lunch in the mal l .

RESTAURANT

DEFINITION:

An es tab l i shment  where  meals  a re  served   to cus tomers .

EXAMPLE:

Somet imes , bu t i t ' s a long way to a res tauran t and a lo t o f hass le to go .

FAST FOOD

DEFINITION :Food, as hamburgers , p izza , o r f r i ed ch icken , tha t i s p repared in quant i ty by a s tandard ized method and can be d i spensed quick ly a t inexpens ive res tauran ts fo r ea t ing there or e l sewhere .

EXAMPLE :

Pushing the p la te as ide so the food would cool , he began s l ic ing the res t o f the roas t .

MEAL

DEFINITION :

The food served and ea ten espec ia l ly a t one of the cus tomary, regular occas ions for t ak ing food dur ing the day, as b reakfas t , lunch , or supper.

EXAMPLE:

After the meal , Carmen s ta r ted wash ing her d i shes by hand .

HOTEL

DEFINITION:

An es tab l i shment tha t p rov ides lodging and usua l ly meals and o ther serv ices for t rave lers and o ther pay ing gues t s .

EXAMPLE:

The t r ip to the a i rpor t and the f l igh t to I l l ino i s were bo th unevent fu l , the ho te l accommodat ions be t te r than they could have expected on such shor t no t ice .

SERVICE

DEFINITION:

The supply ing or suppl ie r o f u t i l i t i es o r commodi t ies , as water, e lec t r ic i ty, o r gas , requ i red or demanded by the publ ic .

EXAMPLE:

The t ips te r i s do ing a wonderfu l serv ice for the count ry.

HOTELS AND CATERINGUNIT 11

AT THE BAR

DEFINITION:

Is a person whose job i t i s to make and serve dr inks in a bar

EXAMPLE:

Emily works in Happy Bar of Bar tender.

BARTENDER

DEFINITION: Is a person whose job it is to make and serve drinks in a bar.

EXAMPLE: Emily works in Happy Bar of Bartender.

COCKTAIL

DEFINITION: Is an alcoholic drink that is made by mixing other drinks together.

I want drunk cocktall in the party of my friend.

DOMESTIC BEER

Is a beer that is made in the country in wich it is served.

Alexandra likes the domestic beer

HAPPY HOUR

Is a limited of time, often in the early evening , when drinks are cheaper then usual.The party in the evening are cool fir the happy hour

HOUSE WINE

Is a cheap wine that is featured by a restaurant and that is not listed on the menu under its usual name.

Roberto drink house wine each morning.

IMPORTED BEER

Is a beer that is made in a country other than the one in which it is served.

The people in the beach prefer imported beer.

PITCHER

Is a large container with a handle and spout that holds drinks.

My mother use pitcher for put the orange juice.

RED WINE

Is a wine that has been made with grape skins and is red

My favorite drink is red wine in the breakfast.

TOP SHELF

If a bottle of alcohol is top shelf, it os of a high quality and is usually expensive.

Carla buy the top shelf for her important events.

WEEL DRINK

Is a made from cheaper, unbranded liquors.

The favorite drink in the USE is weel.

WHITE WINE

Is a wine that is made without grape skins and is pale in color.

Diego doesn’t like yhe White wine.

WINE LIST

It contains the menú of wines available

In the restaurant have the win list for choose.

ID

Is the card that shows her identity and picture.

Ronny has the ID how pin of the Facebook.

It is the place where are shown all the liqueurs

BAR

Camilo go to the bar in the evening with his friends.

SHAKER

It is a specially designed container for mixing drinks.The bartenders are used mostly in bars and nightclubs for the preparation of cocktails.

The shaker is the drink best in the disckotec bar.

HOTELS & CATERING BOOK

UNIT 12MEET THE KITCHEN STAFF

Commercial kitchens range from tiny, mom-and-pop restaurants to the high-volume production environments of convention centers and institutions. Yet whatever the kitchen's size, the individual tasks involved in producing meals are consistent and so are the duties and responsibilities of the kitchen staff. There is a formal, traditional staffi ng structure, but it's no longer common in modern kitchens.

Is the person who cuts and sell the meat.

Example: I go to the butcher because I need some meat.

BUTCHER

In a restaurant, a special is a dish what is not prepared every day.

Example:

The special of the day is filet mignon with baked potatoes

SPECIAL

Are the instruments that allow catch the food from the dish.

Example: Sorry, where is the cutlery? I cant eat without that

CUTLERY

is the instrument where the server put the dishes to transport it to the clients.

Example: I cant use this tray, it is broken.

TRAY

Is a service of transport of fodd, from the restaurant to the client´s house or job.

Example: This delivery service is amazing, fast and secure.

DELIVERY

Is the area where the chefs prepare the food.

Example: The kitchen of that restaurant is bad, there is dirty and the chefs dont are proffessionals.

KITCHEN

Is the menu, where all the dishes are listed.

Example: can you give me the menu, please?

MENU

Is the time when the restaurant offer some dishes after midnight.

Example: the late-night menú include Burguers and french fries

LATE - NIGTH

Is a document that list all the service or product that you use durin you stay.

Example: This bill is so expensive! I reali consume all of this?

BILL

Is a small piece of cloth that is used during the luchs for protect the vestiment.

Example: My food fall to the floor. I am lucky because my pants are clean thanks to the napkin

NAPKIN

Is a person who go to an hotel and stay in a room

Example: He is a special guest, becaude is a popular Singer.

GUEST

Is the act of offer to do different activities in Exchange of money.

Example: I offer the service of catering to parties and weddings.

SERVICE

A post of employment; full-time or part-time position

Example: She was seeking a job as an editor.

JOB

Legendary chef Auguste Escoffi er laid out the classical brigade structure in the late 19th century. At the top is the executive chef, who determines the overall direction and focus of the kitchen. Next are one or more sous-chefs, responsible for the day-to-day operation of the kitchen. A range of chefs de partie, or station cooks, are responsible for specific types of food. These included the saucier for sauces, the poissonier for fish dishes, the potager for soups and the garde-manger for turning leftovers into new dishes. The patissier, or pastry chef, prepared desserts and baked goods. A variety of apprentices and helpers rounded out the standard kitchen's staff.

THE CLASSICAL BRIGADE

In modern restaurant kitchens the roles of individual cooks aren't as clearly defined, and except in large hotels or institutions there aren't as many single-purpose work stations.

LINE COOKS

This is the head chef. He is the guy (or girl) who creates the specials, orders the foods, and works as the general manager of the kitchen. He probably does the scheduling, the hiring and the fi ring of kitchen staff , as well. This position is normally fi lled by someone with several years cooking experience and restaurant management experience.

EXECUTIVE CHEF