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Product Guide

Find the perfect fit for your work style.

The future sounds better from here.

2016 Edition 2

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Living a connected lifeIn today’s always-connected world, Plantronics gives you

the tools to fine-tune your work/life balance to your favor.

The smart technology powering our newest headsets

enables you to fully commit to any moment—whether you’re

in the office, behind the wheel, or at the gym.

ContentsPlantronics has identified three major types of work styles: office,

mobile, and customer service. Select your working style and see

what products work best for you. Get more out of your headset

experience by exploring our latest software solutions.

OFFICE 2

MOBILE 10

CUSTOMER SERVICE 16

SOFTWARE 26

For more information, and to view our full suite of products

and solutions, visit: plantronics.com

SUPPORTEd dEVICE KEY

Desk Phone

PC/Computer/ Softphone

Tablet

Smartphone/ Mobile Phone

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OfficeWork is rarely the zen-like, quiet place we want it to be.

Noise and distractions are everywhere, from outside traffic

to nearby conversations.

Plantronics technology can selectively block distractions

and be customized to keep you productive, efficient, and

happily in the zone.

Integrated docking Stand

VOyaGer 5200 SerIeS• Four adaptive microphones and proprietary digital signal processing

(DSP) reduce background noise• Six layers of WindSmart technology ensure voice sounds clear• Smart sensors answer a call when the headset is put on• Dynamic Mute alert feature alerts when you talk while muted• announces caller name with voice answer/ignore option• UC version connects to PC via BT600 USB Bluetooth adapter and

includes portable charging case with integrated docking stand

Voyager 5200 UC

Charging Case

Integrated docking Stand

New

VOyaGer FOCUS UC• active noise cancelling (aNC) helps block sounds in loud environments• Three precisely tuned microphones and enhanced noise cancelling,

optimize voice and minimize background noise• Dynamic Mute alert feature alerts when you talk while muted• Smart sensors answer a call when the headset is put on, and

automatically mutes when the headset is taken off• High-fidelity stereo sound creates a more immersive experience• OpenMic button allows you to hear your surroundings when needed• Connects to PC via BT600 USB Bluetooth® adapter and includes

desktop stand

Voyager Focus UC

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(730) (430)VOyaGer LeGeND CS• Manage desk phone call up to 33 feet from headset base• Manage mobile calls anywhere via Bluetooth technology• Smart sensors answer a call when the headset is put on• Three mics with enhanced digital signal processing (DSP) for optimal

noise cancellation

Voyager Legend CS

VOyaGer eDGe UC• Charging case provides up to 10 hours of additional power• Smart sensors answer a call when the headset is put on• announces caller name with voice answer/ignore option• UC version connects to PC via USB Bluetooth adapter

Voyager Edge UC

COLOR OPTIONS

Black

Grey (non-UC version only)

White (non-UC version only) Charging Case

Savi 740/745 Savi 730

Savi 710Savi 740 Savi 720

SaVI 700 SerIeS• Manage PC, desk phone, and mobile calls up to 350 feet from your desk• Lightest DeCT™ headset on the market offers unlimited talk time with

hot-swappable battery*• One-touch call answer/end/flash, volume +/-, and mute• Conference in up to three additional headsets and participants can

continue through multiple calls• Keep calls and information safe and secure with the latest DeCT

security certification

*Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740

SaVI 400 SerIeS• Manage PC voice communications with up to 300 feet of wireless range• Lightest DeCT headset on the market offers unlimited talk time with

hot-swappable battery*• One-touch call answer/end/flash, volume +/-, and mute from the

headset for simple PC call management• Keep calls and information safe and secure with the latest DeCT

security certification

Savi 440 Savi 420Savi 410

Savi 430Savi 440/445

*Savi 440/445 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740

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(510/ 520)

CaLISTO 600 SerIeS• Wireless connectivity to PC, smartphone, and tablet, so you can take

your conversation anywhere*• Bi-directional microphones activate in the direction of speaker’s voice

to cancel background noise*• Plug-and-play USB connection transforms PC or Mac into wideband

audio speakerphone• Improves meeting productivity by reducing echo, cut-outs, and

background noise• Compact and portable for on-the-go use with included carrying case

Calisto 620Calisto 610

CS500 SerIeS• DeCT wireless headset system for desk phone communication• One-touch call answer/end, volume +/-, and mute• Conference in up to three additional headsets for enhanced

collaboration

• Keep calls and information private with the latest DeCT security

certification

CS530

CS520CS510

CS540

CS540

*Calisto 620 only

BLaCKWIre 725• active noise cancelling (aNC) helps block out sounds in noisy

environments• Smart sensors answer a call when the headset is put on• High-fidelity stereo performance• Simple USB connectivity to PC• Dynamic eQ feature automatically adjusts audio for voice and

multimedia use• Includes carrying case for use on-the-go

Blackwire 725 Carrying CaseEncorePro 725 USBEncorePro 525 USB

eNCOrePrO500/700 USB SerIeS• Simple, intuitive inline controls to answer/end, mute, and control

volume• Super-lightweight, robust design, and soft, audio-optimized ear

cushions provide all-day comfort• Unique, adjustable boom ensures precise positioning and enables

optimal noise cancellation• SoundGuard and SoundGuard DIGITaL provide hearing protection

against audio spikes for listening comfort

New

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Blackwire 315 Blackwire 325

Blackwire 310 Blackwire 320

BLaCKWIre 300 SerIeS• Dual USB/3.5 mm* connectivity for PC, mobile phone, or tablet• Intuitive inline controls to answer/end calls, control volume, and mute• Lightweight metal headband offers durability and a customizable,

comfortable fit• Leatherette ear cushions fold flat for easy portability with included

carrying case*

Carrying Case (Blackwire 315/325 only)

MDa200• Belonging to our UC enabler category, the MDa200 headset

communication hub allows a corded or wireless USB headset to connect to and switch between calls from both PC and desk phone

• For a list of Plantronics headsets that are compatible with MDa200, visit plantronics.com/configurator

BLaCKWIre 710/720• Simple USB connectivity to PC; Bluetooth connectivity to mobile

phone or tablet• Smart sensors route and auto-answer calls• Detachable cable to take mobile calls throughout the office• Dynamic eQ feature automatically adjusts audio for voice and

multimedia use• Includes durable carrying case for use on-the-go

Blackwire 710 Blackwire 720 Carrying Case Carrying Case

BLaCKWIre 500 SerIeS• Smart sensors answer a call when the headset is put on• Intuitive inline controls to answer/end calls, control volume, and mute• Dynamic eQ feature automatically adjusts audio for voice and

multimedia use• Includes carrying case for use on-the-go

Blackwire 510 Blackwire 520

*Blackwire 315/325 only

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MobileWith a Plantronics headset, a morning commute can

become the most productive time of the day, offices can

be anywhere, and private conversations can happen in

the most public places. When you need to take a break,

Plantronics also has you covered, whether you need to work

out, or just chill out.

VOyaGer eDGe UC• Charging case provides up to 10 hours of additional power• Smart sensors answer a call when the headset is put on• announces caller name with voice answer/ignore option• UC version connects to PC via USB Bluetooth adapter

Voyager Edge UC Charging Case

VOyaGer 5200 SerIeS• Four adaptive microphones and proprietary digital signal processing

(DSP) reduce background noise• Six layers of WindSmart technology ensure voice sounds clear• Smart sensors answer a call when the headset is put on• Dynamic Mute alert feature alerts when you talk while muted• announces caller name with voice answer/ignore option• UC version connects to PC via BT600 USB Bluetooth adapter and

includes portable charging case with integrated docking stand

Voyager 5200 UC

New

Charging Case

Integrated docking Stand

COLOR OPTIONS

Black

Grey (non-UC version only)

White (non-UC version only)

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VOyaGer LeGeND CS• Manage desk phone calls up to 33 feet from headset base• Manage mobile calls anywhere via Bluetooth technology• Smart sensors answer a call when the headset is put on• Three mics with enhanced digital signal processing (DSP)

for optimal noise cancellation

Voyager Legend CS

BLaCKWIre 710/720• Simple USB connectivity to PC; Bluetooth connectivity to mobile

phone or tablet• Smart sensors answer a call when the headset is put on or pause

mobile device media playback by taking it off• Detachable cable to take mobile calls throughout the office• Dynamic eQ feature automatically adjusts audio for voice and

multimedia use• Includes durable carrying case for use on-the-go

Blackwire 710 Blackwire 720 Carrying Case

BLaCKWIre 315/325• Dual USB/3.5 mm connectivity for PC, mobile phone, or tablet• Lightweight metal headband offers durability and a customizable,

comfortable fit• Leatherette ear cushions fold flat for easy portability with included

carrying case• Intuitive inline controls for call answer/end, mute, and volume +/-

Blackwire 315 Blackwire 325 Carrying Case

CaLISTO 600 SerIeS• Wireless connectivity to PC, smartphone, and tablet, so you

can take your conversation anywhere*• Bi-directional microphones activate in the direction of speaker’s

voice to cancel background noise*• Plug-and-play USB connection transforms PC or Mac into

wideband audio speakerphone• Improves meeting productivity by reducing echo, cut-outs,

and background noise• Compact and portable for on-the-go use with included carrying case

Calisto 620Calisto 610

*Calisto 620 only

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BaCKBeaT SeNSe• Up to 18 hours wireless use per charge• Smart sensors automatically play/pause music• Lightweight, memory-foam comfort• Includes travel sleeve and 3.5 mm cable for PC and airplane

mode cables

(3.5 mm)

BackBeat SENSE Travel Sleeve Travel Sleeve and Cables

BaCKBeaT PrO+• Stream music wirelessly from computers, smartphones, and tablets.• On-demand active noise cancelling (aNC)• Up to 24 hours of continuous wireless streaming• High-fidelity USB Bluetooth adapter and travel sleeve• availability depends on region

BackBeat PRO+

BaCKBeaT GO 3 • Vivid, high-resolution sound• Stable, comfortable eartips• Sweatproof nano-coating by P2i• Inline controls for music and calls• Charged case provides up to 13 extra hours of listening

BackBeat GO 3 Optional Charging Case

New

BaCKBeaT FIT• Flexible design for stable, comfortable fit• Sweat and waterproof** coating by P2i (IP57 rating) for an

active lifestyle• Up to eight hours of listening per charge• reversible neoprene armband stores smartphone and headphones*• availability depends on region

BackBeat FIT

*available with certain models only. **Waterproof in fresh water up to one meter (3.28 feet) for 30 minutes. However, Bluetooth does not transmit under water.

COLOR OPTIONS

Blue

Green

Red

Black

Power blue

Sport grey

Fit fuchsia

Stealth green

Black core

COLOR OPTIONS

Copper/Grey

Cobalt/Black

COLOR OPTIONS

White/Tan

Black/Espresso

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Customer serviceCustomer service centers are no longer just places to solve

problems; they’re proving grounds for your brand. every call

builds a relationship, and every conversation upholds a

reputation. Thanks to all day comfort and superior noise-

cancelling technology our products provide, every customer

service representative’s voice is the clear, natural, human side of

your brand shining through.

eNCOrePrO 500 DIGITaL SerIeS• reports digital serial number to Plantronics Hub and Plantronics Manager

Pro software subscription service to streamline inventory management• Super-lightweight, robust design and soft, audio-optimized ear

cushions provide all-day comfort• Flexible noise-cancelling boom with visual positioning guides• Quick Disconnect feature provides walkaway convenience• SoundGuard provides hearing protection

eNCOrePrO 700 DIGITaL SerIeS• reports digital serial number to Plantronics Hub and Plantronics Manager

Pro software subscription service to streamline inventory management• Conveniently situated boom stays clear of user’s peripheral vision• Premium nylon composite materials provide an ultra-lightweight design• Quick Disconnect feature provides walkaway convenience• SoundGuard provides hearing protection

EncorePro 710 digital EncorePro 720 digital EncorePro 510 digital EncorePro 520 digital

NewNew

encorePro 700 Digital Series requires Da90 USB audio processor to connect to PC encorePro 500 Digital Series requires Da90 USB audio processor to connect to PC

1918

eNCOrePrO 700 SerIeS• adjustable fit enhances all-day wearing comfort• Unique, extendable boom ensures precise positioning and enables

optimal noise cancellation• Wideband audio with SoundGuard provides hearing protection• Designed for the rigors of call-intensive environments, minimizing

operational disruptions and costly downtime

EncorePro 710

eNCOrePrO 540• Includes three comfortable and lightweight wearing styles in one• Unique C-clip design for easy change of style• Flexible boom for optimal positioning and noise cancelling• High-quality wideband audio support with SoundGuard hearing

protection

EncorePro 540

eNCOrePrO 700 USB SerIeS• Simple, intuitive inline controls to answer/end, mute, and control

volume• Premium nylon composite materials provide an ultra-lightweight

design• Stereo wideband audio delivers richer, clearer conversations• SoundGuard and SoundGuard DIGITaL provide hearing protection

against audio spikes for listening comfort

eNCOrePrO 500 USB SerIeS• Simple, intuitive inline controls to answer/end, mute, and control

volume• Flexible noise-cancelling boom with visual positioning guides

ensures precise positioning• Stereo wideband audio delivers richer, clearer conversations • SoundGuard and SoundGuard DIGITaL provide hearing protection

against audio spikes for listening comfort

New New

EncorePro 715 USB EncorePro 515 USBEncorePro 725 USB EncorePro 525 USB EncorePro 720

*requires additional audio processor or cable to connect to PC or desk phone*requires additional audio processor or cable to connect to PC or desk phone

2120

(730)(510/ 520)

SaVI 700 SerIeS• Manage PC, desk phone, and mobile calls up to 350 feet from your desk• Lightest DeCT headset on the market offers unlimited talk time with

hot-swappable battery*• One-touch call answer/end/flash, volume +/-, and mute• Conference in up to three additional headsets and participants can

continue through multiple calls• Keep calls and information safe and secure with the latest DeCT

security certification

Savi 740/745 Savi 730

Savi 710Savi 740 Savi 720

CS500 SerIeS• DeCT wireless headset system for desk phone communication• One-touch call answer/end, volume +/-, and mute• Conference in up to three additional headsets for enhanced

collaboration• Keep calls and information private with the latest DeCT security

certification

CS530

CS520CS510

CS540

CS540

*Savi 740/745 only, unlimited talk time kit with hot-swappable battery is included with Savi 745 and available as an accessory for Savi 740

eNCOrePrO 510/520• aircraft-grade aluminum joints and unibody boom construction for

maximum robustness• adjustable fit for all day comfort• Bendable boom with visual and tactile positioning enables precise

microphone positioning• Custom noise cancelling microphone• Wideband audio with SoundGuard provides hearing protection

EncorePro 510 EncorePro 520EncorePro 530

eNCOrePrO 530• Super lightweight, robust design• Flexible boom for optimal boom positioning and noise cancelling• High-quality wideband audio support with SoundGuard hearing

protection

*requires additional audio processor or cable to connect to PC or desk phone *requires additional audio processor or cable to connect to PC or desk phone

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PraCTICa• everything you need to start talking – the headset includes a connection• to the phone• Noise reducing microphone for improved intelligibility• Choose the monaural style to confer with colleagues or the binaural style• to block out background noise• Wideband audio to help you preserve investment when moving to VoIP• Comfortable and lightweight• Only available outside the european Union – Practica is not Ce marked

eNTera• Noise reducing microphone for improved intelligibility• Choose the monaural model to confer with colleagues or the binaural

to block out background noise• Wideband audio to help you preserve investment when moving to VoIP• Comfortable and lightweight for improved agent wellbeing

Entera Monaural Practica T110SupraPlus HW251 Entera BinauralSupraPlus HW251N

SUPra PLUS• Wideband audio• New boom and microphone design for enhanced noise reduction• T-bar support and ‘floating’ receivers• Lightweight, stylish and modern design• QuickCall feature• robust design and construction• Single-cable binaural or monaural receiver• available with replaceable voice tube or noise-cancelling microphones• Black with foam ear cushions or silver with leatherette ear cushions• Hearing-aid compatible

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PraCTICa• everything you need to start talking – the headset includes a connection• to the phone• Noise reducing microphone for improved intelligibility• Choose the monaural style to confer with colleagues or the binaural style• to block out background noise• Wideband audio to help you preserve investment when moving to VoIP• Comfortable and lightweight• Only available outside the european Union – Practica is not Ce marked

eNTera• Noise reducing microphone for improved intelligibility• Choose the monaural model to confer with colleagues or the binaural

to block out background noise• Wideband audio to help you preserve investment when moving to VoIP• Comfortable and lightweight for improved agent wellbeing

Entera Monaural Practica T110SupraPlus HW251 Entera BinauralSupraPlus HW251N

SUPra PLUS• Wideband audio• New boom and microphone design for enhanced noise reduction• T-bar support and ‘floating’ receivers• Lightweight, stylish and modern design• QuickCall feature• robust design and construction• Single-cable binaural or monaural receiver• available with replaceable voice tube or noise-cancelling microphones• Black with foam ear cushions or silver with leatherette ear cushions• Hearing-aid compatible

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a10 DIreCT CONNeCT CaBLe• Connects any Plantronics Quick Disconnect-equipped headset to a

headset-ready desk phone

• extremely clear sound quality and superior reliability

MDa100 QD• Manage audio from different sources with a single headset

• Simple, intuitive design minimizes disruptions

• Works with Plantronics QD-equipped headsets

• Compatible with all major desk phones and softphones

A10dA90

Da SerIeS USB aUDIO PrOCeSSOr• easy, at-your-fingertips call controls• Superior noise and echo cancellation• advanced automatic gain control with transmit noise suppression• acoustic exposure algorithms helps you meet OSHa and Noise

at Work regulations• Compatibility to remotely monitor, manage and maintain audio devices

using Plantronics Manager Pro software subscription service

• Quick Disconnect feature provides walkaway convenience

dA80dA70

VISTa aUDIO PrOCeSSOrS• The DM15e is targeted at Customer Interaction centres and provides

enhanced acoustic protection and daily noise exposure control• M22 improves call quality in standard environments, and

optimizes wideband VoIP performance

Vista M22 MdA100 QdVistaPlus dM15E

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Software and Servicesat Plantronics, we have always provided unparalleled

communication solutions. Now we provide information to

take those solutions farther with our cloud-based software

designed to help IT departments better manage their

Plantronics products, while delivering valuable insights.

We are still all about communication. We just want to

help you get more out of them.

PLaNTrONICS MaNaGer PrO• Generate inventory and usage reports for audio devices

• easily schedule and deploy device firmware upgrades

• adjust setting configurations and lock in regulatory compliance settings

• Conveniently troubleshoot and diagnose user issues from a remote location

PLaNTrONICS MaNaGer• Deploy device firmware upgrades

• enable or disable device settings according to company policy or for regulatory compliance

• Monitor Plantronics device settings and firmware updates

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PLaNTrONICS HUB (DeSKTOP)• enable device-level call control with call answer/end, mute, and

volume adjust

• access intuitive user features such as visible mute status, battery status, and mute control

• Customize device settings

PLaNTrONICS HUB (MOBILe)• Use Find MyHeadset to locate your misplaced headset

• Customize device settings

• Manage smart sensor options

• explore headset features

Make the right choiceTCO is a global certification for headsets designedfor maximum performance, usability andminimal environmental impact. It shows thatPlantronics’ products have passed 3rd party lab andindependent testing for low emissions, superior soundquality and high durability.

TCO approved headsets have fulfilled the following criteria:

Plantronics has a 100% pass rate

More TCO certifications than any other headset manufacturer.

✓Ergonomics• Built-in acoustic safety protection• Replaceable parts for better hygiene • Adjustable for individual comfort and highly durable• Great sound quality with a longer life

✓Ecology• ISO 14001 certified manufacturing• Ethical employment practices• Highly efficient energy usage• Minimal use of harmful substances• Highly recyclable – reduced landfill

✓Emissions• Very low electrical / magnetic fields and SAR

TCO EdgePremium Certification for maximum comfort• Enhanced acoustic limiting• Recognised sustainable design• Best-in-class acoustic performance

TCO is a global certification for headsets designed formaximum performance, usability and minimalenvironmental impact. It shows that Plantronics’ productshave passed 3rd party lab and independent testing for lowemissions, superior sound quality and high durability.

TCO approved headsets have fulfilled the following criteria:

✓Ergonomics ✓Emissions ✓Ecology

Make the right choice

TCO EdgePremium Certification for maximum comfort• Enhanced acoustic limiting• Recognised sustainable design• Best-in-class acoustic performance

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1961Pacific Plantronics is incorporated

1963FAA selects Plantronicsas its sole headset provider

1983Sally Ride uses aPlantronics headsetin space

1969First words from themoon are spoken througha Plantronics headset

1972Plamex (Plantronics Mexico)opens in Tijuana

2000DigitallyenhancedUSB headsetsfor PC andMac computersare introduced

1983The new StarSetSupra becomesthe call centerindustry standard

1995FreeHand, an ultra-lightweight in-the-ear headset, is introduced

2003CS50 bringswireless freedomto the office

2011Plantronics celebrates50 years of innovation

2010The Savi Office wireless headset system unifies PC and desk phone communications

2011Contextual intelligenceis introduced withVoyager PRO UC

2015Voyager Focus UCFocus on the conversation, not background noise, with noise-cancelling, immersive stereo sound in a lightweight wireless design

2016Voyager 5200 SeriesOur most advanced and adaptive 4-mic noise cancelling featuringWindSmart technology,plus a new charging casethat doubles as a desktopdocking station

2015Blackwire 725The Blackwire 725 USB headset offers active noise-cancelling (ANC) technology, high-fidelity stereo performance, and all-day comfort

2012Plantronics launches a developer community to focus on delivering intelligent, context-aware data into applications

2014Voyager EdgeBluetooth headsetand charge casedeliver powerfulperformance andstylish design

2014The EncoreProfamily bringsinnovative designand intelligenceto customerservice centers

2013PLT Labsis launchedat the WearableTech Expo

To learn more, please visit us at: plantronics.com

©2016 Plantronics, Inc. Plantronics, BackBeat, Blackwire, Calisto, EncorePro, Find MyHeadset, Savi, SoundGuard, SupraPlus, Vista, Voyager, Voyager Legend, and WindSmart are trademarks of Plantronics, Inc., registered in the US and other countries, and BT600, CS500, dA70, dA80, dA90, M22, dynamic Mute Alert, OpenMic, Plantronics Hub, Plantronics, Manager, Plantronics Manager Pro, PLT Labs, Quick disconnect are trademarks of Plantronics, Inc. The Bluetooth trademark is owned by Bluetooth SIG, Inc. and any use of the mark by Plantronics, Inc. is under license. dECT is a trademark of ETSI registered in France and other countries. All other trademarks are the property of their respective owners. 9.16 5335

PLaNTrONICS GLOBaL CUSTOMer CareOne global team, one unified service experience

Our customers depend on our headsets day in and day out. We know that. That’s why when there’s a problem with our products or a question about how to use them, we have tools and resources to support you 24/7. Because we hire and train all our customer service associates, you can expect consistent and personalized service anywhere around the globe, with local language support from one of seven customer service centers. We’ll work with you on your terms and your schedule to resolve issues and get you back to full productivity.

Visit our Technical assistance Center online: plantronics.com/support

For more information please contact Headset Solutions on:0860 100 860 or at info@headsetsolutions.co.za.