program - florida commission for the transportation...

FLORIDA COMMISSION FOR THE TRANSPORTATION DISADVANTAGED

SPONSORS

PLATINUM

REV Vehicles for Life

sanUVaire

Nations Bus

GOLD

Alliance Bus Group

Creative Bus Sales

Getaway Bus

SILVER

ACC Climate

Control

MV Transportation

MONDAY, AUGUST 28, 2017

1:30 pm – 5:00 pm REGISTRATION DESK OPEN Location: Oceans Ballroom Foyer

2:30 pm – 4:00 pm FCTD/FDOT STAFF MEETING Location: Crystal Ballroom D

TUESDAY, AUGUST 29, 2017

7:30 AM to 5:00 PM Registration Desk Open Location: Oceans Ballroom Foyer

8:00 AM to 9:30 AM OPENING SESSION (Breakfast) Location: Oceans Ballrooms 2, 3 and 4

Welcome and Remarks Steve Holmes, Executive Director, CTD

The Only Thing That is Constant is Change! Managing change is the essential tool in a leader's toolbox. Cathy Brown, who has been a change agent in her long career, will bring ideas on how to increase effectiveness in our diverse and fast paced environment. Provocative, entertaining and authentic, Ms. Brown will challenge and stimulate our thinking as we continue our mission driven work with the transportation disadvantaged.

9:30 AM to 9:45 AM BREAK

9:45 AM to 11:15 AM CONCURRENT SESSIONS

Session 1: TD101 – A Comprehensive Overview of the Transportation Disadvantaged (TD) Program

Location: Oceans Ballroom 10If you are new to TD or if you just want to refresh your knowledge, this session is for you! Participants will receive a comprehensive overview of the Transportation Disadvantaged Program. Join us to discover how all the pieces of the TD Program fit together. Speakers: CTD Staff

Session 2: Innovation - Services and Technology as Resources and Solutions Location: Oceans Ballroom 11

This session will showcase a few projects that are going on around the state that are using advanced technologies to improve the customer experience and/or service provision.

Moderator: Gabrielle Matthews, FDOT Panel: Sara Hendricks, CUTR; Geanelly Reveron, Jacksonville Transportation Authority; Lou Ferri, PalmTran Connection; Bill Steele, Manatee County Area Transit;

Session 3: Effective Bus Operator Program Management for Rural Transit Agencies – Best Practices Location: Oceans Ballroom 12

Developing and maintaining an effective management program for your bus operators is a complex and challenging task for small and rural transit agencies. This session will explore both what is required and desired to be and remain in compliance with local, state and federal requirements, as well as how to create a safe environment for your transit system. Among the items to be covered include driver qualifications; required licenses, background checks, and medical exams; training programs; required documentation; required policies related to drug and alcohol programs, wireless communication; on-duty limits; and required safety programs.

Transit agency representatives will present elements of how their programs tackle these challenges. In turn, attendees will be encouraged to examine, develop and share new solutions for enhanced bus operator competency.

Don’t miss this opportunity to deepen your own competency in this necessary and complex transit management topic.

Moderators: Jay Goodwill, Florida RTAP Manager, CUTR; Stephen Berry, Transit Safety, Security and Workforce Development Programs, CUTR; and Mike Hays, Director of Transportation, Nassau Transit

11:15 AM to 1:30 PM ONE STOP SHOP (Lunch) Location: EXPO Hall

1:30 PM to 3:00 PM CONCURRENT SESSIONS

Session 1: The (Near) Future of Transportation and It’s Community Health Role in Rural & Hard-to-Reach Settings Location: Oceans Ballroom 10

Sweeping changes to how healthcare delivery is “paid for,” the digital transformation of healthcare, and the aging population are requiring that the community transportation sector play a more prominent role in healthcare access and population health, particularly in rural and underserved areas. Join us in this session to learn about:

. Changes in healthcare delivery that are creating an even stronger need for medical communities to coordinate with transportation providers

. Ways to better reach patients in rural and other hard-to-reach settings

. Cybersecurity at the interface of healthcare and community transportation

Speakers: Kendra Siler-Marsiglio, PhD, President/CEO, CommunityHealth IT, NASA/Kennedy Space Center | AMF Center for Space Education; Deborah L. Kobza, CGEIT, President, International Association of ISAOs, NASA/Kennedy Space Center | AMF Center for Space Education; and Kevin Salzer, MSP, AICP, Transportation Innovation Officer, Jacksonville Transportation Authority, Jacksonville, Florida

Session 2: Triennial Reviews 101 – What’s a Triennial Review and why do I need to have one? Who does the Triennial Review? What areas are covered during a Triennial Review? Location: Oceans Ballroom 11

These are just a sampling of the questions that will be answered during “Triennial Reviews 101”. Join Bobby Westbrook, Liz Stutts and the team of experts as they discuss the expectations and purpose of the FDOT Triennial Reviews. You’ll find out about the different types of reviews based on the categories of funding you receive and you’ll be able to ask the panel of experts for tips on acing a Triennial Review.

Moderator: Bobby Westbrook, FDOT

Session 3: Maintaining Accountability for the TD Program Location: Oceans Ballroom 12

This session will provide Transportation Disadvantaged Program information and updates including grant management, eligibility, invoicing, reporting, record retention and other administrative responsibilities.

Speakers: CTD Staff

3:00 PM to 3:15 PM BREAK


Session 1: Let’s Talk Money: An FDOT Financial Roundtable Location: Oceans Ballroom 10

Rural and small urban transportation operators face financial challenges brought on by numerous issues, including: limited staffing, lack of specific staff training, turnover and operating with several different funding streams, all with unique program management requirements. Join a panel of your peers in discussing these specific challenges and the need to implement cost allocation practices that meet funding partner requirements. This will be an interactive session where topics will be introduced with feedback and recommendations provided by the participants.

Moderator: Liz Stutts, FDOT

Session 2: Mobility Enhancement Grant Projects Update Location: Oceans Ballroom 11

The Commission was charged with implementing a competitive grant opportunity for innovative projects to enhance transportation services. This session will provide an opportunity for attendees to learn about the pilot projects and the challenges/lessons learned while implementing these projects.

Moderator: Steve Holmes, CTD Panel: Ross Silvers, Pinellas Suncoast Transit Authority; Matt Pearson, Suwannee River Economic Council; Ryan Suarez, Manatee County Area Transit; and Bill Hearndon, LYNX

Session 3: TRANSPLEX Overview & Planning Resources Location: Oceans Ballroom 12

Just a few weeks ago, FDOT’s Office of Policy Planning held its Transplex/Focus on Community Conference in Ponte Vedra. Rusty Ennemoser, FDOT’s statewide community resource and public involvement coordinator, will provide a high-level recap of the planning and public involvement conversations that took place. In addition, she will describe a variety of resources available to you from the Department to help you in your public engagement efforts.

Speaker: Rusty Ennemoser, FDOT, Office of Policy Planning

5:00 PM to 5:30 PM FACTS Meeting Location: Oceans Ballroom 10

5:30 PM to 7:00 PM RECEPTION Location: EXPO Hall

WEDNESDAY, AUGUST 30, 2017

7:30 AM to 5:00 PM Registration Desk Open Location: Oceans Ballroom Foyer

8:00 AM to 9:30 AM GENERAL SESSION (Breakfast) Location: Oceans Ballrooms 2, 3 and 4

The Future of Mobility in Our Communities – Amy Conrick, Assistant Director of Community Transportation Association of America (CTAA)

Our industry continues to be buffeted by changes in how transportation is provided and funded. How can we ensure that we are proactive, instead of reactive, to those changes? Whether we have control over these changes or not, we do have control over how we prepare and respond to changes. But what about thinking of ourselves as the driver of that change? This session will explore all these ideas, as well as take a look at what may be coming down the pike.

9:30 AM to 9:45 AM BREAK

9:45 AM to 11:15 AM CONCURRENT SESSIONS

Session 1: Cost Allocation – Fun for the Whole Agency Location: Oceans Ballroom 10

This course will explore why cost allocation is so important and the best approach to setting up your cost allocation plan. Whether you want to know the true profitability of a cost center or if you want to get paid for all of the allowable costs for your grant program, knowing the rules is important. Designed to be interactive and fun, this course will leave you looking forward to the sequel.

Speaker: Jeff Barbacci, Thomas Howell Ferguson

Session 2: Introduction to Small Agency Procurement Location: Oceans Ballroom 11

This session will serve as an introduction and sampling of new training on procurement practices being offered by FDOT. This session will provide participants with a basic understanding of the content, goals, and intended audience of the training on procurement policies and practices for smaller transportation agencies that are sub-recipients of federal funding. The training sessions will be offered in each FDOT district for any agency that receives or plans to apply for FTA Section 5310/5311/5339 grant funding from the FDOT.

Speakers: Erin Schepers, FDOT; Richard Dreyer, AICP, CCTM, Tindale Oliver

Session 3: The ABC’s of being a CTC! Location: Oceans Ballroom 12

In this session we will have a panel of CTC experts that can help you navigate the roles, responsibilities, and activities of a CTC. Each county in the state is very unique, which makes each CTC even more unique. The essence of each CTC is to help the customer – we each may have a different route to that coordination but doubt we all get there.

The panel will share some of their best practices and open up the floor for a roundtable discussion on the coordinated transportation system. Using their diverse experiences they will “spell out” the steps you can use to be an effective and successful CTC.

Moderator: Cathy Brown Panel: Bill Hearndon, LYNX; Lou Ferri, PalmTran Connection; Lisa Sanders, MTM; and Connie Conley, Levy County Transit

11:30 AM to 1:00 PM GENERAL SESSION (Lunch) Location: Oceans Ballrooms 2, 3 and 4

Continuing to Provide Real Value – Kelly Robertson, CEO, BowStern

The world of transportation is evolving…quickly! With the launch of services like Uber and Lyft, companies are changing customer expectations and standard service delivery models. The real question is, how do TD providers stay ahead of the curve and looming competition? Join us and learn about up-and-coming trends, technologies and things your team can do to solidify your value to consumers. Failure to evolve can mean the difference between growth and extinction.


Session 1: Overcoming the Challenges of Hiring Drivers in a Tight Labor Market – A Panel Discussion Location: Oceans Ballroom 10

Join our panel discussion with panelists from the Orlando workforce group, CareerSource Central Florida and the Orlando public transportation services company, LYNX. You will hear an in depth conversation on the challenges of hiring and retaining bus drivers in a tight labor market. Learn how LYNX and CareerSource Central Florida have partnered together to expand their recruitment capabilities for hiring quality drivers. An open discussion will follow the panel interviews to share best hiring practices throughout Florida.

Panel: Thomas Stringer, Jr., Chief Operating Officer, LYNX; Robert Quinlan, Director of Business & Professional Services and Rochelle “Shelly” Brown, Business Service Manager, CareerSource Central Florida

Session 2: All The Things You May Not (but should) Know About MaintenanceLocation: Oceans Ballroom 11

Who doesn’t want the cheat sheet for the BIG TEST!? Come learn about what to expect during your upcoming triennial maintenance review. This session will discuss the triennial maintenance review process, areas of compliance, items reviewed and how to prepare. We will also discuss relevant resource materials including the new 4th Edition of the FDOT Preventative Maintenance Standards Manual and the new Outsource Maintenance Manual. Leave this session with the confidence to ACE your next triennial maintenance review and provide oversight of your maintenance program without ever having turned a wrench!

Speaker: Julie Eck, Program Manager, Preventative Maintenance Planning, Training, and Technical Assistance Program, Florida State University

Session 3: Planners Network Session – Part I Location: Oceans Ballroom 12This is a roundtable session for Planners involved in the TD program. Participants are encouraged to brainstorm and share on topics such as grant deliverables and invoicing, TDSP updates, and other hot topics.

Moderators: Steve Diez, Hernando/Citrus MPO; Karen Somerset, CTD

2:45 PM to 3:00 PM BREAK


Session 1: Implementing Automated Technology in Florida Location: Oceans Ballroom 10

Speaker: Ed Hutchinson, FDOT

Session 2: Rural Transit Roundtable Location: Oceans Ballroom 11

The Institute for Applied Business Research at Florida State University is currently working with FDOT on a rural transit study. The goal of this study is to identify the unique challenges facing rural transit providers and the gaps that may currently exist between funding and transportation service needs within their communities. Please join us for a candid roundtable discussion of these issues and to provide FSU with ideas on how problems can be fixed and how successes can be replicated across the state. Your insight and participation will greatly contribute to the success of this project and can help guide future planning and funding for rural transit services.

Moderator: Jeffrey Horton, Florida State University

Session 3: Planners Network Session – Part II Location: Oceans Ballroom 12

This session is a continuation from the 1:15 PM to 2:45 PM session.

Moderators: Steve Diez, Hernando/Citrus MPO; Karen Somerset, CTD

6:30 PM to 8:30 PM AWARDS BANQUET (Dinner) Location: Oceans Ballrooms 2, 3 and 4

Doors Open at 6:00 PM (MUST WEAR YOUR BADGE!)

THURSDAY, AUGUST 31, 2017

9:00 AM - Adjourn Florida Commission for the Transportation Disadvantaged Business Meeting Location: Oceans Ballrooms 2, 3 and 4

EXHIBITORS & SPONSORS

ACC Climate Control, Inc *SILVER*Rick Stephens, Director of Sales

(574) 849-6208 [email protected]

Alliance Bus Group *GOLD* Bill Gould, General Manager


Altro Transflor Doug Studer, Transit Sales Executive


American Cooling Technology, Inc. Steve Gardner, Sales


AMF – Bruns of America Steve Barker, Sales Manager


AngelTrax Alecia Andersen, S.East Sales Executive


BraunAbility Matt Beck, Area Sales Manager

(800) 946-7513 ext. [email protected]

CMI Enterprise Sandy McClellan, Director of Sales


Creative Bus Sales *GOLD* Ray Cullers, Sales


Ecolane Lucretia Milla, Reginal Sales Director

(610) 310-0033 ext. 106 [email protected]

Florida Transportation Systems Robert Frick, Commercial Sales Mgr.


Freedom Bus Source Susan Gould, Owner/CEO


Fyreboss LLC Jeff Tilley, Owner


Gerflor Perry Degroot, National Sales Manager


Getaway Bus *GOLD*Les Burres, Sales Representative


HSM Transportation Solutions Michael Pequignot,

Director. of Emerging Markets (260) 577-0741

[email protected]

Intermotive Vehicle Controls Todd Long, National Sales Mgr.-Transit/mobility


MOR/ryde International, Inc. Joe Caroll, Sales (574) 293-1581

[email protected]

Nations Bus *PLATINUM*David Morris, Sales


Q'Straint/Sure-Lok Chris Yarber, Regional Sales Manager


RouteMatch Software Tim Flanigan, Regional Sales Consultant


Safe Mobility for Life Coalition Kristin Gladwin, Sales (850) 644-8115 ext. 850

[email protected]

Safety Vision Carl Buckner, Sales


sanUVaire *PLATINUM*Chad Sleiman, CEO


SeonJason Michaud, Sales Executive


Signalquest Mark Nathe


Trans/Air Manufacturing David Harden, Regional Sales Manager

480-433-5658 [email protected]

TransignJamie Lipka, President


Velvac, Inc Chris Shigley

National Sales Mgr. Bus & Specialty Veh. (262) 787-7206

[email protected]

USSC Group Brian Chappell, Sales Manager


program - florida commission for the transportation...

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