programs and research environment and people lorcan dempsey the academic library: dinosaur or...

Programs and Research

Environment and people

Lorcan Dempsey

The academic library: dinosaur or phoenix

Chinese University of Hong Kong

April 12 2007

Programs and Research 2


environment

Workflow: getting things done The network is inside Attention is scarce The long tail: aggregating supply and demand to

drive deeper use


Workflow: getting things done


~18 months oldNo FaceBook, MySpaceLibrary?


University of Bristol:Student use of the network

Facebook 20% traffic by hits 85% of students ‘Shared space’ to

‘organize their social lives’

Email ‘formal’

Streaming radio, joost, skype, world of warcraft

Traffic by volume Dailymotion Veoh YouTube

Rapidshare Uploading.com

Martin Poulter, Ancient geekshttp://ancientgeeks.wordpress.com/2007/03/30/what-do-students-use-the-internet-for/


... students say they want video podcasts, or failing that audio, of their lecturers. They don’t want less personal contact with teaching staff, but they want to be able to catch up with lectures on a video iPod on the train.

Martin Poulter, Ancient geekshttp://ancientgeeks.wordpress.com/2007/03/30/what-do-students-use-the-internet-for/


University of Minnesotahttp://www.lib.umn.edu/about/mellon/KM%20JStor%20Presentation.pps


Database > website > workflow

Prefabricated (e.g. CMS)

Self assembled digital identity

Getting things done


Workflow

Then Users built workflow around the library

Now The library must build its services around user

workflow

Get into the flowDisclose into other environments


… the network is inside what we do

This is important because …


scholarly information flow?

peer-reviewed journals,

conferences, …

aggregators

Research & e-science

Repositories

Deposit,self archiving

data analysis,transformation,

mining,modeling

Publish,discovery

Data creation, capture and gathering:lab experiments, fieldwork, surveys, grids, media, …

Learning & teachingDeposit,

self archiving

learning objectcreation, re-use

Discovery,linking,embedding

Courses, modules, Learning management systems, learning portals, …


Harvesting

Discovery,harvesting

Validation

A&I services

Adapted with permission from Liz Lyons eBank UK: Building the links between research data,

scholarly communication and learning. Ariadne 36, 2003. http://www.ariadne.ac.uk/issue36/lyon/




conferences, …

aggregators


Repositories



mining,modeling

Publish,discovery



self archiving





Harvesting


Validation

A&I services




Course management:a reductive comparison

Virtual learning environments : using, choosing and developing your VLE by Martin Weller

“The relationship between VLEs and library systems reflects the changes in practice and internal politics wrought by the advent of e-learning perhaps more than any of the other systems. There is a sense in which the very identity of libraries and their function in the educational process is at stake.” [p. 67]

Redundant

• "At one extreme the need for a library becomes superfluous - at its simplest this might be categorized as 'I've got Google, what do I need a library for?'" [p. 67]

• Necessary materials are loaded into the VLE, and it points to other resources out on the open web.

Central

• The library mediates access to content within the VLE, providing value in selection, purposing to particular tasks, metasearch and so on.


Workflow support

Network inside

The network concentrates and disperses


Network environment

Small: everybody is a publisher

Big: Gravitational hubs are characteristic of the network environment


The long tail

Systemwide efficiences

Aggregation of supply•Unified discovery•Low transaction costs

Aggregation of demand•Mobilize users•Brand

Impact?


Limited aggregation of supply at network level:Fragmented discoveryManagement data not usedHigh transaction costs – find it/get itFragmented inventory/shipping

But the global library resource is diffused across thousands of locations …

Leads to weak gravitational pull and low network visibility for libraries and library collections

Limited aggregation of demand at network level:Difficult to mobilize a large number of usersNot projected into user environmentsWeak brand


Chris Beckett http://www.scholinfo.com/presentations/2006/8/10/the-new-world-order-in-collection-development-the-commercial-perspective.html


Concentration? Discovery to delivery Offsite storage? Preservation? Repository? Virtual reference?


Workflow support

Network inside

The network concentrates and disperses

Attention is scarce


What information consumes is rather obvious: it consumes the attention of its recipients.

Hence a wealth of information creates a poverty of attention and a need to allocate that attention efficiently among the overabundance of information sources that might consume it.

Herbert Simon


Attention

Then Resources scarce, attention abundant

Now Attention scarce, resources abundant

Competition for attention


So …


Responses

Then: Vertically integrated

around collection

Now: Create value in different

ways Manage assets to improve

the quality of research and learning

Position in relation to a networked environment

Space Expertise

Collections

Systems and services


Place and space

Place Space infused with value How has the value

changed with changing research and learning practices?

Space Opportunity costs Valuable real estate Growing pressure in many

environments

High value use of place Create new spaces in

network environment


high low

low

high

stewardship

uni

que

ne

ssBooksJournals•Newspapers•Gov. docs•CD, DVD•Maps•Scores

Special collections•Rare books•Local/Historical newspapers•Local history materials•Archives & Manuscripts, theses & dissertations

Research and learning materials •ePrints/tech reports•Learning objects•Courseware•E-portfolios•Research data

Freely-accessible web resources•Open source software•Newsgroup archives

Collections


Ingest into local collections?•Print collections

•Storage, digitization, …•ERM•Knowledge bases

Make unique materials availableon the web.

New behaviors and support for research and learning

Digital ‘record’ more important(prospectus, course catalog, student records)


Print Licensed Digitized Research&

learningoutputs

…

Catalog MetasearchResolver

Repositories …

Repositories …ILS ERMKnowledgebase

Systems and services

User environment

Management environment


…

Management environment

User environment


libraryUser environmentsManagement environment

Licensed

Bought

Faculty&students

Digitized AggregationsResource sharing

…

Institutional WorkflowPortals, CMS, IR, …

PersonalWorkflowRSS, toolbars, ..

Network level workflowGoogle, …

Integratedlocal user environment?Library web presenceResource sharing, …


Focus more clearly moving from collection to supporting research, learning and personal development in a network environment?

Developing network presence Visible and invisible

Developing high value social spaces

Supporting research and learning behaviors (see Minnesota study)

Educational role in relation to scholarly communication, assessment of sources, …

Separation of information role from local collection?

Expertise


For many years, Chinese people cited a proverb: if the wine smells really wonderful, customers will come in spite of the length of the lane.

programs and research environment and people lorcan dempsey the academic library: dinosaur or...

Documents

research data

research environment

deeper use slide

learning teaching deposit

discovery data creation

harvesting discovery

learning management

reuse discovery