project and portfolio management
TRANSCRIPT
HP Project and Application Portfolio Management Management for top investment returns
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 4
Accelerating innovation and change
The internet
Client/ server
Mobile, social, big data & the cloud
every 60 seconds
400,710 ad requests
2000 lyrics played on Tunewiki
1,500 pings sent on PingMe
34,597 people are using Zinio
208,333 minutes Angry Birds played
23,148 apps downloaded
98,000 tweets
Main- frame
Change how technology is consumed & value it can bring
Open up new business models
Remove current inhibitors & unleash power of innovation
New technology access methods
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How can we unleash the power of innovation?
We need to deliver faster by:
Removing the barriers between the business, development and operations
Working on the highest priorities
Automating for velocity
Driving collaboration
Ensuring speed doesn’t trump quality
And support it with a performance system
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Yet we’re often failing in delivery
According to analysts, 62% of projects fail to meet their goals
49% suffered budget overruns
47% had higher-than-expected maintenance costs, and
41% failed to deliver the expected business value and ROI
38%
62%
0 Succeeded
Failed /Challenged
WHY… Investments out of alignment with overall business strategy Projects and Application Scope not clearly defined Manual processes being used, trying to manage projects Ever more scarce resources Desire to deliver more projects than possibly can be delivered
*Extracted from CIO.Com
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Let’s drill down– Project and Portfolio Management and Application Portfolio Management
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The 10 top CIO Challenges… Delivering business value in a tough economy
Aligning IT and business goals
Controlling IT costs
IT governance and portfolio management
Business process redesign
Leadership development/staff training
Marketing IT’s business contribution
Rationalizing or centralizing the application portfolio
Protecting customer data privacy
Scaling IT globally
Regulatory compliance Source: Top Ten list from the CIO Magazine "State of the CIO 2010" survey *Challenges Related to Project & Portfolio Management
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PMO Challenges… Juggle demands from the business while enabling diverse teams
Portfolio Manager
Project Manager Resource Manager
Program Manager
Lack a consolidated view of enterprise-wide status
Constantly changing priorities
Activities are not based on solid business decisions
Budgets & resources not managed efficiently
Manual, non-standardized processes
Reactive project and portfolio management
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You can perform better
Innovation
70%
30%
Operations
Average Best in class
50%
50%
Your best-in-class peers free up 66% more IT budget for innovation
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The reality for today’s for Enterprise PMO Manual reports or data extracts passed between teams
Finance PMO Project team A Project Team B Development QA Operations
PPM environment
Project pipeline
Resource planning
Application lifecycle
management
Corporate annual budget
Service desk
Investment portfolio mgmt
Time recording
Project scheduling
Project issues, risks, scope changes
Business Service & Asset Mgmt
Financial and cost analysis
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HP software approach to PPM
Finance PMO Project team A Project Team B Development QA Operations
Bring order to the chaos
PPM environment
Resource management
Business Service & Asset Mgmt
Investment portfolio management
Application lifecycle & Portfolio Mgmt
Service desk or 3rd party integrations
Project proposals
Demand management
Budgeting/Financial Management
Project scheduling/Time tracking
Issues, risks, scope changes
Operational Reporting Strategic & Analytics Reporting
HP Project and Portfolio
Management Center
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Maintain Investment
Proposal Program/
project
Bu
sin
ess
Service desk
Deliverables
Operational demand
Time management
Resource management
Financial management
Portfolio management / Application Portfolio Management
Application lifecycle management
Application demand P
MO
Demand
Service Catalog
Business value
Demand Management
Strategic demand
HP Project and Portfolio Management
Scorecards, KPIs, Reporting, Status
Objectives /priorities IT Financial Mgmt
Understanding the full lifecycle approach
Users/Requests
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PMM: Bruce Randall HP Project and Portfolio Management Center
Foundation
Workflow Administration Security Web services
Demand Management
Time Management
Financial Management
Resource Management
Program Management
Portfolio Management Project
Management
Dashboard
HP Project and Portfolio Management Center
PPM Reporting PPM Mobile Applications
Portfolio Optimization
Executive Scorecard/Financial Planning and Analysis
Application Portfolio Management
Integrations
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Features and Capabilities
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Executive Scorecard Provide Actionable Information to Executives
Key capabilities Combine capabilities and aggregates strategic, operational, financial, resource and performance data from HP and non-HP solutions
Includes KPIs that are threshold based and preset out of the box by best practices
Key benefits Provides rapid and concise strategic decision-making via actionable information
Delivers productivity enhancements by automating time consuming data aggregation processes
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Key capabilities Provide aggregated ”top down” view of activites
Manage and prioritize demand from budget and resource availability
Objective process control
Key benefits Provide transparency into all work activities
Automate and streamline approval processes
Objectively compare cost and value of services
Aggregate Demand Understand and Gain complete visibility on Business Demands
Demands by Business Objective
Proposals by Status
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Key capabilities
Gain early indication of cost deviations through financial summary pages
Objective and constraint based optimization
Scenario based portfolio management
Key benefits
Leverage “cash flow” analysis to increase accuracy of investment decisions
Support business reviews with rich, actionable, information
Rapidly adapt to shifting business requirements
Manage strategic Portfolio Investments Effectively manage Investments
Optimization What If Scenarios
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Application Portfolio Management
Key capabilities Centralized repository of applications, business processes, organizations, owners, business objectives and servers
Survey distribution and processing engine
Powerful analysis and visualization experience
Enhanced ability to make strategic choices and manage the portfolio
Key benefits Visibility where to invest and how to reduce maintenance costs
Sound IT investment decision aligned to strategic priorities
Efficiencies derived from standard business process, application and platforms
Assess and Manage Applications
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Key capabilities
Aggregate Financial data of Portfolio programs and projects
Flexible hierarchy structure to manage investment by Services, Business Unit Organization, geography or functional Strategic needs
Unlimited hierarchy levels
Key benefits
Decisions that supports the Business Goals
Support over the entire Investment Lifecycle
Investment transparency
Consolidate and Analyze Financial Investments Transparency of Investments
Hierarchical Portfolio
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Financial Planning & Analysis Focus on Financial, Cost allocation and exploration
Key capabilities Combine capabilities and aggregates financial, resource and performance data from HP and non-HP solutions
KPIs are threshold based and preset out of the box by best practice
Key benefits Drives full understanding of cost lifecycle: Strategic & Operational labor and non-labor costs
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Enterprise Program & Project management Ensure successful work completion
Program Overview
Risks, Issues and Scope Changes
Key capabilities Management by exception
100% zero-client project management
Bidirectional integration with Microsoft Project
Integration with Microsoft Sharepoint
Key benefits Clearly communicate the status and health of programs/projects
Reduce the number, cost and impact of failed projects
Manage programs/projects across geographically, outsourced, or organizationally dispersed environments
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Key capabilities Multi-dimensional resource planning and tracking
Analyze and compare skill sets, levels of proficiency, availability, and projected resource utilization
Support global teams with multiple languages in the same instance; HP or partner provided languages
Key benefits Enhanced usability and integrations to drive and secure global adoption
Foster improved collaboration around resource supply and demand
Heighten quality and balance with the right resources on the right activities
Visibility into complete resource utilization
Enterprise Resource management Maximize Resource efficiency
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Key capabilities Non-intrusive time and cost management
Staff time tracked to facilitate labor roll-up for each project and program
Key benefits Strategic decision making across the entire Enterprise portfolio investment
Focus on critical business projects within the Enterprise
Maximize the resources available to support innovation
Detailed Task and Time management Ensure execution of work delivers business results
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Key capabilities Flexible and Powerful Workflow
Define approval and check points including Mobility
Audit trail
Key benefits Automate and streamline approval processes
Maintain consistency to validate Business needs and deliver services
Consistent Process Ensure Governance and flexibility
Flexible and Powerful Workflow
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Key capabilities One installation, multiple platforms (iOS and Android)
Request review and detail
Time Mgt review and approval
Executive Scorecard
Works on Tablets and smartphones
Key benefits Manage PPM functions on-the-go
One platform for multiple HP Software tools
Extend PPM usage to wider audience
HP Anywhere with PPM Mini Apps
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HP PPM Reporting
Analytical Applications
Operational Reporting
SOLUTIONS: Financial Planning and Analysis Executive Scorecard* PPM Dashboards and Portlets
SOLUTION: Executive Scorecard
SOLUTIONS: PPM on Business Objects PPM Dashboards and Portlets
• Persona-based dashboards • Cascaded dashboards • KPI engine & library • Scorecard
• Long-term & “eagle eye” view • Focus on decision-making • Based on a data warehouse • Universe compliant with DM • Correlate across sources
• Real or near real time access to product data
• Operational users • Embedded with product • Silo reporting solution
Visibility to ALL types of end users
Strategic Measurements
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Operational Reporting Efficiency in reviewing and analyzing data Key capabilities
Industry leading reporting platform
Complements existing PPM dashboards and portlets
Designed with Web Intelligence and Universe Designer
File and trace reports for archiving and retroactive analysis
Business Objects software license included with HP PPM foundation
Key benefits
Provides self-service ad hoc queries and reporting capabilities
Flexible and scalable information infrastructure
Minimize performance impact on PPM Center
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Social Media: PPM Community on HP Live Network
HP Experts, Partners and Customers to share knowledge, best practices and add-on content.
Access to PPM HPLN is provided at no additional cost through Passport.
HP PPM Operational Reporting Content Packs and HP Anywhere mini-apps are available on PPM HPLN.
Customers need to subscribe at: www.hp.com/go/PPM_HPLN for receiving
notifications on PPM updates.
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Thank you
Outcomes that matter.
Go to www.hp.co/go/ppm
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Supporting Broad IT Initiatives Complete Application Lifecycle Management
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Applications are Key
Most organizations now run major software operations
ERP wikis
inventory management
supply chain
billing
order entry
Research and Intelligence
mobile apps
website procurement
CRM
HR
Embedded software
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And the way we deliver is changing rapidly
STABILITY AGILITY
1:1 N:N
LOCAL VIRTUAL
who
what
when
where
INFREQUENT / BATCH RELEASE
SELF-CONTAINED APP
INTERNAL / PC
CO-LOCATED TEAMS
CONSTANT RELEASES
REUSABLE SERVICES
CLOUD / MOBILE
DISTRIBUTED TEAMS
THEN NOW
how SEQUENTIAL AGILE
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Worlds colliding?
Agile Delivery IT Operations
How do we bridge the gaps?
“Be more agile - deliver faster”
“Change is evil”
Strategy and Planning
“Invest in what matters most”
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Deliver what matters most….
Agile Delivery
Keys to bridge the gap:
“Build to priority”
Prioritization
Governance
Measurement
Strategy and Planning
“Invest in what matters most”
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Extend Agile: DevOps & continuous delivery
Agile Delivery IT Operations
Keys to bridge the gap:
“Build to run” “Regular releases reduce risk”
Automation
Collaboration
Quality
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Effective Change Management
IT Operations
Keys to bridge the gap:
“Analyze change impacts”
Automation
Collaboration
Resourcing
Strategy and Planning
“Manage application
investments”
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Plan, build, and run cloud, web & mobile apps
IT Performance Suite for Apps
Complete lifecycle coverage
Project & Portfolio Management
Application Portfolio Mgt Application Governance
Business Availability
Service Management
DevOps
Executive Scorecard
Core lifecycle excellence
Agile Management
Requirements
IDE, SCCM & Build Integration
Quality & Performance
Security
Lab Management
Perform. Center
Fortify
Quality Center
App. Portfolio
Mgmt.
Project & Portfolio
Mgmt.
App. Perform. Mgmt.
Ops Orchestration &
Auto.
Svc. Mgmt. Center
Executive Scorecard
Systinet
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Begin at the top with a single lens for performance Executive Scorecard for Applications
KPIs FOR THE COMPLETE APP LIFECYCLE REAL-TIME VIEW INTO PERFORMANCE CHOOSE FROM 60+ LEADING METRICS
Perform. Center
Fortify
Quality Center
App. Portfolio
Mgmt. Project & Portfolio
Mgmt.
App. Perform. Mgmt.
Ops Orchestration &
Auto.
Svc. Mgmt. Center
Executive Scorecard
Systinet
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Hybrid Delivery—On premise, SaaS, Cloud
Support with an integrated portfolio of software and services
Project and Portfolio
management
Application
Governance
Functional testing
Application Lifecycle
Management
Performance testing Service
Virtualization
Lab Management
automation
Development
management
Application portfolio
management
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Ensure Priority, Project Success, understand total costs and value A word on PPM and APM
Perform. Center
Fortify
Quality Center
App. Portfolio
Mgmt. Project & Portfolio
Mgmt.
App. Perform. Mgmt.
Ops Orchestration &
Auto.
Svc. Mgmt. Center
Executive Scorecard
Systinet
Planning & Assessment
Application TCO & value
Governance
Release Control Project & resource
Mgmt
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HP PPM in ALM - Example New Application
STEPS & CAPABILITIES
Capture demand for new capabilities
Assess value against current application portfolio and process support
Prioritize against in-process work and other new initiatives – supply approval workflow
Plan program/project, budget needs, determine requisite skills, assign resources
Track project steps, issues, risks, quality targets and budget burn rate. Provide mgmt and executive reports
Manage hand-off to release control and ITSM
Manage/track application TCO and value *Agile or traditional waterfall approach
Key: PPM Standalone
PPM Integrated to Quality Center/ALM PPM Integrated to Release Control, ITSM and ITAM
Perform. Center
Fortify
Quality Center
App. Portfolio Mgmt.
Project & Portfolio
Mgmt.
App. Perform. Mgmt.
Ops Orchestration &
Auto.
Svc. Mgmt. Center
Executive Scorecard
Systinet
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HP PPM in ALM - Example Application Change/Modernization
STEPS & CAPABILITIES
Approved requests for change
Collect application rationalization proposals
Prioritize above against in-process work and other new initiatives – supply approval workflow
Plan program/project, budget needs, determine requisite skills, assign resources
Track project steps, issues, risks, quality targets and budget burn rate. Provide mgmt and executive reports
Manage hand-off to release control and ITSM
Manage/track application TCO and value
Key: PPM Standalone
PPM Integrated to Quality Center/ALM PPM Integrated to Release Control, ITSM and ITAM
*Agile or traditional waterfall approach
Perform. Center
Fortify
Quality Center
App. Portfolio Mgmt.
Project & Portfolio
Mgmt.
App. Perform. Mgmt.
Ops Orchestration &
Auto.
Svc. Mgmt. Center
Executive Scorecard
Systinet
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The complete agile lifecycle using PPM and ALM
PPM Manage enterprise level resources and time management Manage the portfolio strategy Manage the projects
Summary Reporting Process enforcement
ALM Manage the requirements Manage user stories and tasks Manage the backlog Reporting (burn down charts etc…) Testing - definition and execution Defect management Manage releases and cycles
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HP Application Lifecycle Management HP Project & Portfolio Solution – Visibility of ALM end-to-end
Real-Time Dashboard at your fingertips Compare investments in application maintenance and new strategic initiatives Understand how the budget and resources are being allocated HP PPM provides: Comprehensive, real-time, role based dashboard for ALM Top-Down, Bottom-up navigation Detail drill-down for exposing potential trouble spots 100+ Out-of-box Portlets Project status (based
on timelines & risks) Quality status indicators
based on QC results Trend analysis of
requirements, tests, defects SDLC or testing
status
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HP PPM Application Lifecycle Management Assess and Govern Applications
Understand your Application needs Constantly assess your application set. Reduce redundancies, lower costs and take control of your applications
HP PPM enables: Comprehensive visibility into apps and processes Ability to rationalize based on application value scoring Govern all applications and transformation initiatives
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HP Application Lifecycle Management HP Project & Portfolio Solution – Manage Application Demands
Understand your Business Demands Be proactive, manage ALL requests and validate what really matters for the Business Outcomes
HP PPM enables: Application demand consolidation Prioritization of application demands Process automation through its robust workflow capability
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HP Application Lifecycle Management HP Project & Portfolio Solution – Prioritize Application Portfolio
Make effective Decisions Focus on applications that delivers VALUE to Business Make the best use of Resources and Investments
HP PPM enables: Creating “What-if” scenarios to evaluate IT applications portfolio aligned with Business Objectives. Compare the Portfolio with available Resources and Budget, allowing proactive decisions
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HP Application Lifecycle Management HP Project & Portfolio Solution – Manage Application Projects and Resources
Manage End-to-End Application Lifecycle Stay in Control on day-to-day application project work using standard project practices
HP PPM enables: Defining Standard Project templates Manage Work Breakdown Structure, Milestones, Gates Control Costs and allocate Resources efficiently Ensure Application Projects are completed on Time and Scope Identify and Mitigate Risks and Issues Manage Scope Changes
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Continuing the conversation…
Investing in what matters most
Adopting Agile for Faster Delivery?
Closing the gaps on Continuous Delivery with DevOps?
Attaining relentless efficiency through Testing Centers of Excellence?
Facing a major Application Transformation?
Embracing Mobility?
Moving Apps to the Cloud?
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives IT Financial Management
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Optimizing resources to deliver highest value to business IT Financial Management
Cap
ital
an
d r
eso
urc
es Financial year
Cap
ex
Op
ex
Now
How to govern IT investments?
Change the business
Run the business
How to account for IT spend?
How to predict IT costs?
Governance
Effective management of the IT investment planning process,
cost/benefit (ROI) determination, data integrity
Accountability
Reporting & analysis of IT spend, assessment of IT service costs,
cost allocation and recovery
Predictability
Accurate forecasting of resource & capital requirements,
continuous tracking of IT spending & resource consumption
CIO
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Business
IT Financial Management - Challenges
Immature investment decisions
Operational inefficiencies
No actionable cost information
“IT has weaker internal management systems today than manufacturing had in 1982”
IDC Industry Insights, 2008
Only 36% of the average CIO’s budget can be devoted to providing new capabilities
CIO Magazine “The State of the CIO” online survey, January 2008
“The IT organization cannot be credible unless it can have meaningful conversations in the language of business. This means having the right information to guide business decisions.”
Barbara Gomolski, Research VP, Gartner
CIO
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HP IT Financial Management …What is in it?
HP Project &
Portfolio Mgmt
Summarizes the key elements of IT performance in one place using data merged from different operational IT systems
Actionable cost information that supports effective cost containment and allocation by linking together disparate IT budgets and cost information
Provides IT executives with real-time visibility into strategic and operational demand so they can rapidly identify and prioritize the projects and initiatives to sustain alignment with corporate goals. Tracks costs and budgets associated to projects/programs
Manages the physical, financial, and contractual aspects of all IT assets—from request and procurement to retirement and disposal—making it easy to optimize costs, mitigate security and compliance risks, and drive business decisions
HP Asset
Manager
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Financial Planning & Analysis Focus on Financial, Cost allocation and exploration
Key capabilities Combine capabilities and aggregates financial, resource and performance data from HP and non-HP solutions
KPIs are threshold based and preset out of the box by best practice
Key benefits Drives full understanding of cost lifecycle: Strategic & Operational labor and non-labor costs
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Combining ITFM with Performance Management for unparalleled insight
Going beyond traditional IT Financial Management
ITFM brings financial depth to Executive Scorecard performance management
ITFM also focuses on the specific needs of finance as it relates to IT
• Because we need to think in business-related IT investment terms not financial cost centers
• To allocate financial information to be considered by service (e.g. service-based costing)
• To allow deep exploration of financial data as it relates to IT perspectives
• To ease the IT budgeting process by leveraging prior plans and actual data
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ITFM with the Executive Scorecard
Allocate financial data based on metrics
Understand performance in the context of detailed costing
Provide further insights with a bill of IT report or experiment in the cost explorer
Budgeting
• Spreadsheet-based IT budgeting is tedious and lacks governance
• Executive Scorecard leverages historical financial data to simplify and standardize
IT financial performance management
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Supporting Broad IT Initiatives Application Portfolio Management
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Major Challenges to IT
Aging applications
Brittle and change resistant
Rigid infrastructure and sprawl
Physical and virtual sprawl
Unknown threats
Connectedness an open doorway
Information explosion
Magnitude of growth driving up cost, effort and risk
Custom built applications
Dedicated stacks of hardware and software
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Rationalization will address your pain points
User access complexities, need mobility for
employees/customers
Inefficient use of infrastructure tools and
technologies
Aging IT staff with critical
support skills
Disparate and incompatible applications not aligned with business direction
Increased pressure on IT budgets to do more with
less, reduce IT costs
Unclear TCO of IT services
Inadequate executive oversight of IT investments
Tower driven investment undermines need for
enterprise wide standardization
Redundancies in aging application portfolios
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Rationalization and modernization figure high on organizations’ software goals
Source: Forrester Research, Inc., Application Retirement – It's Time To Put The Elephant In The Room On A Diet, February 3, 2011, by Phil Murphy; pg. 2
Of the most important software priorities for supporting current business goals…
Update/modernize key legacy applications
Consolidate or rationalize enterprise applications
Increase number of mobile applications available to employees, customers and partners
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Time for application transformation
GOVERN
APPROACH
ASSESS
MODERNIZE MANAGE
Transforming Applications to Reduce Costs & Increase Agility
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Assess, Optimise and Modernise the Enterprises Application Portfolio to the minimum number of applications required to run
the business delivered in the most cost effective way.
What is Application Transformation?
Application Portfolio
Management
Project Portfolio
Management
Application Lifecycle
Management
Application Release
Management
Application Performance Management
Modernization & Rationalization
Projects
DevOps & Hybrid IT
Application Retirement
Data & Records
Management
Rationalize Govern
Assess
Improve Secure
Manage Performance Availability
Insource, Outsource,
Cloud
Prioritize Investments
Cost Effective Apps
Customers Demands
Modernize
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Application Portfolio Management (APM) First step to Application Transformation
A way of analyzing and governing your applications
portfolio from multiple perspectives: financial,
business, functional, and technical and maps the
portfolio to your tactical and strategic business objectives
GOVERN
APPROACH
ASSESS
MODERNIZE MANAGE
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Portfolio Assessment Process
69
A framework to understand the present and a path to the future
Assign disposition for all
apps
Prioritize opportunities
Build business case
Define initiatives
Follow the money
Investigate redundancy
Highlight divergence from
standards
Hypothesize
opportunities
Conduct interviews
Administer surveys
Build process model
Define relationships
Define the objectives
Identify existing data
Plan data collection
activities
Identify stakeholders
Review business context
Schedule activities
Establish the ground rules
Define the baseline
Identify Gaps, Overlaps and Opportunities
Build the Roadmap
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APM solution model
Automated Surveys
Automated Discovery
Application Portfolio Management
Repository Assets used for Applications (hardware & software)
Usage Data ( usage based on: load, users, transactions) Cost based classification
Functional Classification Model
Relative Business Value
2
1
Alignment to Business Process Frameworks
Existing Standards & Polices
• Graphical relationships and dependencies between applications and processes
• Application quality, risk, value score
• Custom attributes also reported against.
• Strategic designation for each application
• Survey results
• Improvement recommendations
Discovery data
Discovery data
BU or Process specific Rationalisation
data
data data
Policy Existing Policies and Standards
Discover Analyze Decide
Classification & Analysis Outputs
Assess
Assets Incidents Problems
CMS/DDM
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 71
HP Application Portfolio Management (APM)
Comprehensive Visibility and knowledge of application portfolio – Cost, Value, Risk, Quality
Rationalize Opportunities via business and technical data-driven decisions aligned to business priorities and enterprise policies
Ongoing governance through business events such as M&A, divestiture, IT strategy change, sourcing strategy change…
Governance
Filter and Conceptualize
Project Charters Business Case Risk v/s Value
PPM/APM PPM Assess and generate options
Business Process Business Value Quality & Risk
Monitor
Schedule Project Risk Cost
Choose and Execute
Create Projects Initiate, plan, execute
Business Demands
Ideas, opportunities
PPM
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Application Portfolio Management
Key capabilities Centralized repository of applications, business processes, organizations, owners, business objectives and servers
Survey distribution and processing engine
Powerful analysis and visualization experience
Enhanced ability to make strategic choices and manage the portfolio
Key benefits Visibility where to invest and how to reduce maintenance costs
Sound IT investment decision aligned to strategic priorities
Efficiencies derived from standard business process, application and platforms
Assess and Manage Applications
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Visibility within the Application relationships HP APM Product Features
Servers
Locations
Owning Organization
Contacts
Business Processes
Supports
Runs On
Upstream Downstream
APM Application
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Visibility within the Application processes HP APM Product Features
Key capabilities
View Process to Application Mapping
Filter by Application Set or Attributes
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Total App + Data +
Vendor + ( 5 – Risk) 0-25 (Best)
Application Quality of
Application 0–5 (Best)
Data Integrity and Consistency 0–5 (Best)
Vendor Stability,
Responsive… 0-5 (Best)
Value Business Value
and Impact 0-5 (Best)
Risk Security,
Continuity… 0-5 (Worst)
Application scoring and Weighting HP APM Product Features
APM can be configured for custom weighting formulas (company level)
Relatively low scores suggest opportunities for improvement
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Supporting Data Document relationships to people, places and activities
Business Processes ( APQC model or User-defined )
Organization ( BU, Department, Group, etc.)
Servers ( web, app, middleware,
database, etc.)
Locations ( geographic, regional )
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 77
Application Portfolio Management Graphical views of cost, risk, value measures
Key capabilities
Business processes modeled and mapped to
supporting applications
Forward looking projection of portfolio size
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Many of our clients have done this successfully
MAJOR AUTOMOTIVE MANUFACTURER FINANCIAL INDUSTRY/
FINANCIAL APPLICATION RETAIL INDUSTRY
• Cut costs substantially
• Time to market reduced substantially
• Market share gains
• Improved part tracking
• App maintenance cost reduced by 70%
• Savings: $1.2M on SAP implementation
• Apps reduced by 48%
• $29MM savings over 5 years
• Increased productivity
• 67% reduction in operating costs
• Server procurement times cut from months to hours
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 79
APM Customer – Public Entity
Objectives:
To produce a Consolidated Application Portfolio Transformation Roadmap that will drive cost savings, innovation, and increased agility To establish processes and tools that will allow for continued regular Applications Rationalization
Outcomes:
APM provides a single Application data source accessible by multiple users Displaying business processes through the dynamic graphing feature was powerful; creating wall charts generated excitement about the project Best APM feature is the single-source application portfolio repository coupled with a robust easy-to-use search engine. Automated bubble charts provided the foundation for application value assessment.
>25% reduction in number of applications in portfolio
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We have undertaken this journey ourselves – And are glad we did it
Goals
Enable better business decisions
Significantly reduce costs of IT while delivering more value to the business
Lower risk to the enterprise with better control of the infrastructure
Approach
Corporate-wide IT transformation initiative
Results
Applications reduced from 7K to 2K
IT projects reduced from 1,240 to 700
Ultimately, application portfolio will be rationalized by >80%
IT spending from ~4% to ~2% of revenue
CBR
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Key capabilities Monitor ICD-10 compliance impacts and readiness
Consolidated compliance reporting and visibility for program, project, vendor, application, location, and business processes
Simple out of the box data loading templates
Key benefits Reduce administrative time and costs preparing readiness reports
Reduce non-compliance financial risks and impacts
Establish application and business process inventory
ICD-10 Program Management
HP/Results Positive ICD – 10 Compliance Readiness
Impact Analysis
ICD – 10 Readiness Tracking
Application & Business Process
Mapping
Vendor Readiness
Applications
Impact Analysis & Readiness Scorecards
Projects Business Processes
Vendors
Impact Analysis & Compliance
Surveys
HP/Results Positive ICD-10 Solution For Healthcare Records Compliance
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives Service Portfolio Management
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Internal support
Infrastructure management
Application development
Balance quality, cost and
innovation
Check service profitability and charge for usage Support services
based on contract
Market and sell the service
Assess budget, resources
and ROI
Aggregate demand for services Service
planning
Service support
Service availability
IT financial management
Optimize service
Demand management
IT service development factory
HP Service portfolio management Linking IT business-facing activities with IT Operations
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HP’s Point of Entry to the World
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives PPM in the Cloud
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Strategy, Governance and Project Management HP PPM – Supports Movement to Cloud
Business Value Service Portfolio
Application Portfolio Mgmt
Service Cost Service Delivery
Visibility and control throughout the Service Lifecycle
Service Lifecycle on Hybrid Delivery
1 2 3 4
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Moving Applications to the Cloud
Service Portfolio Governance
Portfolio Investment Management
Business
IT
Program & Project Mgmt
Vendor Mgmt
Time
Risks
Issues
Changes
Compliance
Build or Buy Vendor Selection
Service Prioritization &
Planning
Service Delivery
Services Demands (Strategic &
Operational)
Resources
Financial
Public, Private and Hybrid Cloud services
Operational Demands
Governance
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 88
HP PPM Center On the Cloud
• Designed for entry level PPM
• A great way to try before you buy HP
• Ideal for a small team or departmental use managing project execution
BASIC ADVANCED
PREMIUM
Each band is cumulative and includes the previous band functionality
• Designed for mid size to large PPM deployments
• Valuable IT portfolio, program and project management
• Ideal for multiple project teams across the organization, includes full PPM functionality
• Designed for large PPM deployments
• Includes the Advanced features and powerful configurability to define custom project types, proposals, and set policies.
• Ideal for geographically spread teams, and complex environments
“…these (global) organizations and small and medium-sized businesses are seeking flexible SaaS …to gain immediate access to ITPPM capabilities, cut down on shelfware, eliminate implementation and
long-term maintenance, and de-capitalize IT expenditures (or SaaS/on-demand support).”
Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC Marketscape: IT PPM 2009 Vendor Analysis, July 2009
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Multi-Tenant HP PPM Solution for SMB HP/Genilogix “PPMcloud”
Rapid Provisioning platform that provides prepackaged workflows, dashboards, and settings based on industry best practices
Multi-Tenant Solution
Incorporates prepackaged training materials that cover using PPMcloud 24x7 U.S.-based technical support. Simple, user/month pricing (avoids CapEx) Immediate access to best practices for demand capture, project initiation, and execution Genilogix handles all upgrades and backups
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Supporting Broad IT Initiatives Key Solution Integrations
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PPM Center Demand -ALM-RFC
ALM - Workflow
Service Manager
Service Catalog Self-Service
Quality Center
Requirements Mgmt
Service Manager
Change Management
uCMDB
Configuration Items
Business users submits new Strategic requests via SM Self Service HP SM creates a Demand in HP PPM
HP PPM creates a requirement for test in HP QC. HP QC sends updates to HP PPM
HP PPM selects impacted CI’s from uCMDB
Portfolio Prioritization Project Project Task
HP PPM creates Operational RFC in HP SM Link of the SM RFC is added in HP PPM Project Task
Integrations include predefined request types, workflows, security groups and Portlets.
HP PPM Solution Integrations – New Initiative
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PPM Center Demand -ALM-RFC
ALM - Workflow
Service Manager
Service Catalog Self-Service
Quality Center
Requirements Mgmt
Release Control
RFC
uCMDB
Configuration Items
HP PPM selects impacted CI’s from uCMDB
Integrations include predefined request types, workflows, security groups and Portlets.
HP PPM Solution Integrations – Maintenance
Application Changes from HP SM are sent to HP PPM
HP PPM creates a ALM-RFC
HP PPM sends updates to HP SM
HP PPM creates a requirement for test in HP QC. HP QC sends updates to HP PPM
HP PPM creates a RFC in HP Release Control HP RC sends updates to HP PPM
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HP SM Service Catalog - Self-Service request to HP PPM Single entry point for IT Services
Key capabilities Allows business users creating strategic proposals via a single point of entry, Provides a Catalog of Services Key benefits Unify point of entry for End-Users Evaluate and prioritize the proposals base on Business requirements
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 94
HP SM Application Request for Change to HP PPM Manage Application Changes in HP PPM
Key capabilities Allows managing Application Changes from HP Service Manager in HP PPM Service Manager RFCs are sent to HP PPM for end-to-end Application Lifecycle Management
Key benefits Manage application changes within the Enterprise Portfolio Evaluate and prioritize the applications changes base on Business requirements
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 95
HP PPM Project Task to HP SM Change Mgmt Strategic tracking of operational & infrastructure requests
Key capabilities HP PPM creates and manages operational and infrastructure changes in HP Service Manager Flexible field mappings
Key benefits Facilitate communication between development lifecycle and operations Improve project management within multiple organizations
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HP PPM & HP Quality Center Integration Project Requirements and Quality Management
Key capabilities Bi-directional integration for HP PPM and Quality Center Manage work packages within Quality Center– Requirements Management Quality Center keeps updated status in HP PPM projects and demands. Key benefits Visibility into the status for requirements, development, tests and defects within project and programs Accurate project status
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Track project progress and quality with PPM & QC
One-stop management view of project progress and quality Project status (based on
timelines & risks) Quality status indicators
based on QC results Trend analysis of
requirements, tests, defects SDLC or testing
status
Cross-Project
Trending
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Key capabilities Allows selecting Configuration Items directly from uCDMB Identify which CI’s are impacted within the Request for change
Key benefits Visibility CI change lifecycle Impact analysis and risk reduction on changes
HP PPM & HP uCMDB CI Integration Identify impacted Configuration Items
uCMDB HP Universal Configuration Management Database CI Configuration Item
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Key capabilities Link Business Services from uCMDB to proposals, projects and task Manages the current state of the Service Lifecycle
Key benefits Allows managing Investments based on Business Services Enables ITIL process for service lifecycle management
HP PPM & HP uCMDB Business Service Integration Identify Business Services for Projects, Tasks and Demands
uCMDB HP Universal Configuration Management Database CI Configuration Item
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 100
HP PPM & HP Release Control Integration Impact & Collision analysis, Collaboration
Key capabilities PPM creates a RFC in Release Control RC allows impact analysis compared to Operational Changes Approval results are reflected in PPM
Key benefits Enhances collaboration within multiple organizations Impact analysis and risk reduction on changes
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 101
1
It starts with sourcing ideas…
Then evaluating those ideas……
Then analyzing ideas for impact…
Then managing the “right “ideas as projects
Then tapping into HP’s “ GIN”
Then reporting on Innovation Metrics
WebStorm SwitchBoard Pipeline HP PPM
Provided by HP Enterprise Services “Ideation” – Innovation Managed as Process
2 3 4
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HP PPM CPIC AcceleratorTM
Digitizes the Capital Planning and Investment Control process to full Audit Control
Key capabilities Automates and simplify the form completion, tracking, editing, and collaboration of the Office of Management and Budget (OMB) Exhibits 300 and 53 Includes all elements defined in OMB Circular A-11 and its workflow process
Key benefits Ensure compliance with OMB XML submission requirements Enforce alignment with the Federal Enterprise Mandate security review of your IT investment
CPIC Capital Planning and Investment Control
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Six Sigma and CMMI
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What is Six Sigma?
Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis to measure and improve a company's operational performance by identifying and eliminating "defects" in manufacturing and service-related processes
Metric:
3.4 defects per million opportunities
Methodology:
DMAIC/DMADV structured problem solving roadmap and tools.
Philosophy:
Reduce variation in your business and take customer-focused, data drive decisions.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 105
Mercury Confidential &
Six Sigma - Quick terms
Defect
Product Defects - Think “bug”, or “broken”
PROCESS Defects – Think “late” , “not Enough Time”
DEFECT MEASUREMENT IS CRITICAL TO SIX SIGMA.
Critical to Quality (CTQ)
What the customer expects of a Product
The Opposite of a Defect
Voice of the Customer (VOC)
Stated or Unstated Needs or requirements of the customer
Can be gathered through any customer contact
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Mercury Confidential &
More Terms
Participants:
Green Belts
Black Belts
Master Black Belts
Techniques:
DMAIC (Duh-May-Ick) -- Used for existing processes -- Define, Measure, Analyze, Improve, Control
DFSS (Design for Six Sigma) -- Used for new projects / processes -- DMADV (duh-mad-vee) -- Define, Measure, Analyze, Develop, Verify one design methodology
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Mercury Confidential &
How PPM supports Six Sigma
Project Management
Project planning using DMAIC/DMADV templates
Allow Black Belts to monitor Green Belt projects
--High level status of % complete on DMAIC stagegates
Centralized Deliverables
--Project Charter, Business Case, Problem Statement
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Mercury Confidential &
How PPM supports Six Sigma
Demand Management
PPM Powered Processes: Process & Data Analysis automated via requests
Non-PPM Processes: Use Request Type to gather metrics via customer surveys.
Analysis: Regardless of whether powered by PPM, portlets used for analysis.
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How PPM supports Six Sigma
Define Phase Measure Phase Analyze Phase Improve Phase Control Phase
Charter Project Post Project Tracking
Charter Proposals
What-If Analysis
Project Management DMAIC Templates
Resource Mgmt
Financial Mgmt
Time Mgmt
Program Mgmt
Benefits Analysis
PPM Governance Dashboards
Surveys
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CMMI Overview and Maturity Levels
The CMMI model: has helped many organizations bring their delivery processes under control, allowing for more predictable and consistent delivery of quality products. Furthermore, through application of ongoing process improvement and the reduction of rework and waste, speed of delivery is also frequently improved. has expanded, to include CMMI models for Development, Services and Acquisition, serving as a reference framework for each specific situation
Maturity Model
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PPM and CMMI
Specific CMMI Practices require PPM functionality like:
Project Management processes - help deploy consistent processes for high level planning and detail execution tasks, managing risks, issues, changes, gathering data about past project performance, and clearly and communicating project status.
Workflow functionality in PPM can easily be utilized to define, manage and deploy other specific processes that contribute to CMMI maturity.
PPM enables a higher level of CMMI Maturity
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Beyond IT to the Business
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Customer Surveys validate usage in and outside of IT
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
PMO Director
U.S. global manufacturer
“We first implemented HP PPM Center to help IT gain control of its project portfolio, to serve as the backbone for our project governance process, and to optimize our resources. Following the initial IT implementation, several other business units and functions began using HP PPM Center to manage their project work. The software allows us to mange these cross-functional projects in an integrated manner, rather than having separate projects for IT and the business.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 115
11
Ob
ject
ive
Gain real-time visibility and transparency of proposed investments across all areas of the firm
Consistent management of approved projects; including project management processes, issues, risks, capacity.
Ap
pro
ach
Deloitte entwined their own portfolio and project management strategies with HP Software as a Service for HP Project and Portfolio Management (PPM) Center as the core platform to technology enable the standardization, workflow and execution of the processes to support the strategy
Bu
sin
ess
Ben
efit
s Provide a holistic, prioritized view of the firm’s portfolio of initiatives ensuring alignment to individual business units and the Firm’s strategy
Ability to view initiatives by investment category, type of initiative or by sponsoring service area (not only technology initiatives!)
Increase understanding and realization of return on investments and outcome management
Assisted in establishing the use of a standard project management methodology
Map significant outcomes from initiatives over a 3, 6, 9, 12 month rolling future timeframe with ability to show impacts and improve communications of these impacts
Business Use Case Study
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 116
11
Ob
ject
ive
Improve the agility and execution of new product and customization projects.
Ap
pro
ach
Researched various project management solutions against 100+ criteria before selection HP PPM
Bu
sin
ess
Ben
efit
s
Analyzes the business value of planned projects, allowing senior management to take effective decisions
Produces accurate reporting, enabling resources to be planned and a roadmap to be generated 18 months in advance
Performs dynamic weekly checkups on how well a project is progressing against the plan
Achieves 100 % transparency of human resources for improved workforce management
Business Use Case Study
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11
Ob
ject
ive
Acquire and organize data from worldwide operations on a central platform, to help in decision-making and support the value of a forthcoming Initial Public Offering (IPO).
Ap
pro
ach
Reviewed project and portfolio management solutions offering centralised control with localised customisation and approached a number of vendors to suggest a solution before choosing HP PPM
Bu
sin
ess
Ben
efit
s
Ensured business process governance to the stakeholder and investor community
Improved decision-making ability for business development, operations and procurement
Centralised platform, to manage worldwide portfolio initiatives, reducing cost and increasing business efficiency
Business Use Case Study
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11
Ob
ject
ive
Gain better control over projects both
inter-departmentally and on an enterprise basis
Ap
pro
ach
Implement a comprehensive and standardized project management framework and HP PPM toolset and then drive demand by educating business units about its benefits
Bu
sin
ess
Ben
efit
s
Centralized view of demand management enables business to eliminate duplication, which reduces project costs
Rating of projects ensures business is devoting •resources to efforts that are most important to it strategically and financially
Business Use Case Study
Top 10 Global Software Company
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Services and Education
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HP PPM Solution offering ecosystem
HP Software Services
Development Enhancements New Release
Solution enabler
Solution offerings
HP Software Products and R&D
PSO ES SaaS Education Support
HP Software Software Education
Software SaaS HP Education Partners
• Quickstarts • Roadmap • Implementation
Review • Performance
Optimization • Upgrade Offering
• PPM Center Training Courses
• ART
• PPM Center SaaS
• Basic • Advanced • Premium
• Services Only
• veRace to Results PM Simulation
• Project Management training
• PMP/PRINCE Certification
• Business Analyst Training
• Accenture • Acquity • Birlasoft • CapGemini • Deloitte • HCL • KPMG • InovaPrime • Melillo • Patni • PMMetrics • Polarisoft • PwC • Results Positive • Wipro …and more
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Professional Services & Education Unlocking the Value of HP Software
Skills & Experience
• Global Team exclusively focused on HP PPM Center and integrations
• Delivers PPM Best Practices and transfers knowledge to customer
• Provides range of services from PPM blueprints to upgrades
• Flexible delivery by enabling and working with HP partners
Intellectual Property
• Delivers extensive value-added content via services packages
• Knowledge library from years of project experience
• Implementation templates, utilities, and product content
• Next Generation eLearning
Implementation Methodology
• "Strategic impact first" methodology
• Leverages the HP PPM Maturity Model to guide customer success
• Breadth: People, Process, and Technology
Access
• Strong linkage with Products and R&D to overcome key challenges
• Early access and support of new product releases
• Strong influence and visibility to future product releases
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PPM Solution Offering Portfolio Accelerate HP PPM Implementation
Offerings Description
Portfolio Management QuickStarts
Basic | Plus | Premium
Rapid Implementation with extensive best practices content
Automates strategic planning processes & project governance
PPM Roadmap Establishes a long-term, strategic plan with defined success criteria
Ensures that enterprise implementations are setup for success
PPM Implementation Reviews
Helps a customer get optimum value from an existing PPM installation
Produces a set of actionable recommendations
PPM Upgrade Helps a customer upgrade to the latest product release
Can be delivered as an assessment only, prior to implementation
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People + Value Added IP
PPM Maturity Model
Process Descriptions Implementation Templates
Implementation Utilities
Best Practices Content Bundles
Product Content
User Adoption Tools Function Descriptions
Blueprints
Methodologies
and much more…
HP PPM Services Benefits
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 124
HP PPM Center delivery options
HP Software ready to go
• HP PPM
• DEV,TEST, PROD environment
• Oracle RAC DB
• Servers
• Storage
• Network
• Application management
• Infrastructure management
• 24 x 7 Operations support
• Ongoing upgrades
• Technical Account Manager (TAM)
• Ongoing expertise & mentoring
• Driving adoption
• Configuration
• Integrations
Always there – 24/7
Part of your team
• Leverage existing infrastructure
Hosting in-house
Software as a Service (SaaS) deployment
In-house Deployment
SaaS or On-Premises
124 HP PPM Center Overview
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 125
Example VAR offerings on HP PPM
Name Solution Name Geographic Availability
Accenture PPM Jump Start Program Americas, APJ, EMEA
Birlasoft Process Design and PPM pre-built Pack Americas, APJ
Deloitte Deloitte Project Management (DPM) Global
Genilogix PPM@Cloud AMS
HCL Vendor Management Global
InovaPrime Standards based Accelerators Europe, South America
Melillo (MJM) Strategic Management, Integration Accelerators, Agile, ALM USA
Patni It Governance & eMail Plug-in Americas, EMEA, APJ
PMMetrics Adoption and Maturity Management Add-on, Sharepoint Integration Americas
PwC TransitionIFRS Conversion Service and IT Strategy Services Global
ResultsPositive Rapid Start, ICD-10 Compliance, Sox/Agile Accelerators Americas
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 126
Customer Feedback Programs
Feature enhancement request process
External Design Review program
External Quality Test program
Customer Advisory Board
Local User Groups (Vivit) & Forums (EMEA, APJ)
Fast Track program
PPM Blog, Customer Communities
HP Software conferences
- USA, EMEA, APJ
Multiple communities channels
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 127
HP Software Solutions Community Features & Benefits
Features and Content
Blogs
Support and technical innovation discussion forums
Industry content
Access to webcasts, podcasts, audio casts, roundtables, and webinars
Polls and surveys
Benefits Direct engagement with peers to share tips/tricks, best practices, learning
Direct engagement with HP Staff experts
Enhanced professional status through reputation rankings
All-in-one place to participate in support, education, and insight activities
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HP Live Network (HP LN) Central location for HP customers to share information and learn about
ongoing activities across the HP Live Network user community e.g. report pack download
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Conclusion
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Customer Surveys validate usage in and outside of IT
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All with Proven ROI
Average 6.2% ROI within 1year
45.5% more Projects completed early 52.1% Reduction in time to report status
Based on 2012 HP Customer ROI Benchmark Study
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP is a leader in enterprise IT PPM as a result of its broad and deep portfolio of high-end capabilities, differentiated combined strategy and execution
Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010 - By Melinda-Carol Ballou and Joseph C. Pucciarelli
By Melinda-Carol Ballou and Joseph C. Pucciarelli,
IDC
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 133
How we differentiate from Competitors The ONLY vendor that provides a solution to manage the COMPLETE application lifecycle including cost, compliance, business value
Visibility into Real-time Portfolio Investments and IT costs in various dimensions to enable decisions that will provide business results when delivering in a Hybrid or on-premise environment
HP maturity model is the only industry roadmap to provide pragmatic path for PPM adoption
Proven ROI base on Customer ROI Benchmark
Leader position on various Analysts Reports (Gartner, IDC, Forrester)
Powerful and Flexible workflow, Portfolio Hierarchy, Project data consolidation in programs & portfolio
Ideation, CPIC Accelerator, Application Portfolio Mgmt, Mobility etc.
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Customer success
Providing a single source of information about the entire investment portfolio, HP PPM helps improve planning, has increased visibility into the portfolio, and helped better align activities between corporate and business strategy.
Over $1.2 million in recurring tangible savings per year in audit costs as well as a reduction of Sarbanes-Oxley audit sample points by over 95%.
Lack of visibility to prioritize, manage and measure the outcomes of IT projects and meet ongoing Sarbanes-Oxley requirements.
Challenge
Business Value
Point and disparate solutions meant the organization was spending too much time on tasks that were not providing true business value
Challenge
Business Value
Reduced costs and increased compliance
Americas
Improved enterprise project business outcomes
Leading Hotel Brand
Major U.S. energy supplier
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Access to a single-source of information on all projects enables timely, accurate and proactive decisions. Achieved a world-class industry-leading standard in project governance.
Improve productivity and provide transparency to reduce risks. Consolidate data from multiple tools, spreadsheets and access database to streamline project delivery.
Challenge
Business Value
Europcar needed to facilitate the integration of information systems that have evolved through business acquisitions. It needed to integrate and harmonize business processes, creating improved visibility of on-going projects.
Challenge
Business Value
Maximizing the value of its project portfolio aligned with Business Strategy
Align Business Process and improve visibility of on-going projects
• Clear and rapid overview of management and project monitoring • An increased number of projects that are in line with business developments and market trends • Optimized resources and costs • Control and visibility of ongoing projects at all stages.
European leader in passenger car and light
utility vehicle rentals
Customer success APJ and EMEA
One of the largest listed companies on
the Australian Stock Exchange and employs
approx 38,000 nationally
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Realized value with HP PPM Center Reduce budget over-runs and shave 6.5% off your annual IT budget
Aggregate demand optimize investments
Attained consistent view across the entire organization of all of significant capital projects and associated costs Constellation Energy, US
Using HP PPM achieved 100 per cent transparency of human resources for improved workforce management
Kaspersky Labs
HP PPM Center returned, on average, tangible benefits totaling $6.2M within 1 year of deployment
HP Customer ROI 2012
Maximize Enterprise resource efficiency
Ensure successful work completion
Cost overruns reduced to 0%, recouping 2% ($1.5M) of annual IT budget Large food retailer & distributor
Using HP PPM, company recovered $3.1M, $8.1M and $10.6M in costs, over 2 years, usually spent on non-strategic investments Global Financial Services Firm
IT demand queue reduced by 67.1% Large food retailer & distributor
Achieved complete visibility into all aspects of all projects, thereby gaining a true picture of project tracking, resource utilization, availability and time management Commonwealth Bank of Australia
Decreased time spent on project schedule tracking and updating by 50% Packaging & high performance materials manufacturer
Project funding process reduced from 6 weeks to 1 week Global Commercial Airline
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HP PPM Update
Market leadership Unique Approach
Leadership position within the ITPPM market from analyst community
Over 1300 customers using HP PPM Center – Approx 10% net new customer growth YOY
Updated, solid customer ROI results from third-party research study
Good traction with Application Portfolio Management
‘Strategic impact first’ implementation methodology realizes measurable business value quickly and leads to improved user adoption
Phased implementation approach leverages a proven body of best practice experience for faster time to value and lower TCO
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HP Project and Portfolio Management
EXECUTE On time and on budget project completion
OPTIMIZE Maximized Resource effectiveness
and Portfolio investment optimization
ALIGN Demand prioritization focus on
Business Outcomes
HP helps Organizations successfully deliver business innovative services
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Thank you
Outcomes that matter.
Go to www.hp.co/go/ppm
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Backup Slides
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HP Confidential
Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010 By Melinda-Carol Ballou and Joseph C. Pucciarelli
HP's strengths are in its breadth and depth with a comprehensive IT PPM suite, flexible delivery model with SaaS and on-premise offerings, and the option for coordination with its automated software quality (ASQ) and service management solutions.
IDC MarketScape IT PPM Market View
By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC
HP offers qualitative and quantitative data across projects to enable equable project comparisons within the portfolio. One of the benefits of integrating ALM data with qualitative analysis is that it helps provide quantitative information points for metrics as well. Moving beyond portfolio management, HP also addresses another adjunct area closely linked to overall IT PPM: application portfolio management.
Application portfolio management enables visibility into current application assets across silos and systems. This can be useful in providing management with a more complete picture of existing software assets and can aid in determining sunset or replacement decisions on existing software. It also can inform better decision making about the current project portfolio by reducing redundancies, for instance.
HP named a leader in IDC’s MarketScape Enterprise IT PPM
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Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010
IDC MarketScape
HP named a leader in IDC’s MarketScape Enterprise IT PPM
HP emerged as the leader in IDC's IT
financial management segment as a result of its combined financial and
service management capabilities with PPM, on which it has executed well over
the past 18 months and which it is strengthening further with PPM Center
v9.1.
By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC
Chart not authorized to use