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HP Project and Application Portfolio Management Management for top investment returns

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Page 1: Project and portfolio management

HP Project and Application Portfolio Management Management for top investment returns

Page 2: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 4

Accelerating innovation and change

The internet

Client/ server

Mobile, social, big data & the cloud

every 60 seconds

400,710 ad requests

2000 lyrics played on Tunewiki

1,500 pings sent on PingMe

34,597 people are using Zinio

208,333 minutes Angry Birds played

23,148 apps downloaded

98,000 tweets

Main- frame

Change how technology is consumed & value it can bring

Open up new business models

Remove current inhibitors & unleash power of innovation

New technology access methods

Page 3: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 5

How can we unleash the power of innovation?

We need to deliver faster by:

Removing the barriers between the business, development and operations

Working on the highest priorities

Automating for velocity

Driving collaboration

Ensuring speed doesn’t trump quality

And support it with a performance system

Page 4: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 6

Yet we’re often failing in delivery

According to analysts, 62% of projects fail to meet their goals

49% suffered budget overruns

47% had higher-than-expected maintenance costs, and

41% failed to deliver the expected business value and ROI

38%

62%

0 Succeeded

Failed /Challenged

WHY… Investments out of alignment with overall business strategy Projects and Application Scope not clearly defined Manual processes being used, trying to manage projects Ever more scarce resources Desire to deliver more projects than possibly can be delivered

*Extracted from CIO.Com

Page 5: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Let’s drill down– Project and Portfolio Management and Application Portfolio Management

Page 6: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 11

The 10 top CIO Challenges… Delivering business value in a tough economy

Aligning IT and business goals

Controlling IT costs

IT governance and portfolio management

Business process redesign

Leadership development/staff training

Marketing IT’s business contribution

Rationalizing or centralizing the application portfolio

Protecting customer data privacy

Scaling IT globally

Regulatory compliance Source: Top Ten list from the CIO Magazine "State of the CIO 2010" survey *Challenges Related to Project & Portfolio Management

Page 7: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 12

PMO Challenges… Juggle demands from the business while enabling diverse teams

Portfolio Manager

Project Manager Resource Manager

Program Manager

Lack a consolidated view of enterprise-wide status

Constantly changing priorities

Activities are not based on solid business decisions

Budgets & resources not managed efficiently

Manual, non-standardized processes

Reactive project and portfolio management

Page 8: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 14

You can perform better

Innovation

70%

30%

Operations

Average Best in class

50%

50%

Your best-in-class peers free up 66% more IT budget for innovation

Page 9: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 15

The reality for today’s for Enterprise PMO Manual reports or data extracts passed between teams

Finance PMO Project team A Project Team B Development QA Operations

PPM environment

Project pipeline

Resource planning

Application lifecycle

management

Corporate annual budget

Service desk

Investment portfolio mgmt

Time recording

Project scheduling

Project issues, risks, scope changes

Business Service & Asset Mgmt

Financial and cost analysis

Page 10: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 16

HP software approach to PPM

Finance PMO Project team A Project Team B Development QA Operations

Bring order to the chaos

PPM environment

Resource management

Business Service & Asset Mgmt

Investment portfolio management

Application lifecycle & Portfolio Mgmt

Service desk or 3rd party integrations

Project proposals

Demand management

Budgeting/Financial Management

Project scheduling/Time tracking

Issues, risks, scope changes

Operational Reporting Strategic & Analytics Reporting

HP Project and Portfolio

Management Center

Page 11: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 17

Maintain Investment

Proposal Program/

project

Bu

sin

ess

Service desk

Deliverables

Operational demand

Time management

Resource management

Financial management

Portfolio management / Application Portfolio Management

Application lifecycle management

Application demand P

MO

Demand

Service Catalog

Business value

Demand Management

Strategic demand

HP Project and Portfolio Management

Scorecards, KPIs, Reporting, Status

Objectives /priorities IT Financial Mgmt

Understanding the full lifecycle approach

Users/Requests

Page 12: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 18

PMM: Bruce Randall HP Project and Portfolio Management Center

Foundation

Workflow Administration Security Web services

Demand Management

Time Management

Financial Management

Resource Management

Program Management

Portfolio Management Project

Management

Dashboard

HP Project and Portfolio Management Center

PPM Reporting PPM Mobile Applications

Portfolio Optimization

Executive Scorecard/Financial Planning and Analysis

Application Portfolio Management

Integrations

Page 13: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Features and Capabilities

Page 14: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 20

Executive Scorecard Provide Actionable Information to Executives

Key capabilities Combine capabilities and aggregates strategic, operational, financial, resource and performance data from HP and non-HP solutions

Includes KPIs that are threshold based and preset out of the box by best practices

Key benefits Provides rapid and concise strategic decision-making via actionable information

Delivers productivity enhancements by automating time consuming data aggregation processes

Page 15: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 21

Key capabilities Provide aggregated ”top down” view of activites

Manage and prioritize demand from budget and resource availability

Objective process control

Key benefits Provide transparency into all work activities

Automate and streamline approval processes

Objectively compare cost and value of services

Aggregate Demand Understand and Gain complete visibility on Business Demands

Demands by Business Objective

Proposals by Status

Page 16: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 22

Key capabilities

Gain early indication of cost deviations through financial summary pages

Objective and constraint based optimization

Scenario based portfolio management

Key benefits

Leverage “cash flow” analysis to increase accuracy of investment decisions

Support business reviews with rich, actionable, information

Rapidly adapt to shifting business requirements

Manage strategic Portfolio Investments Effectively manage Investments

Optimization What If Scenarios

Page 17: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 23

Application Portfolio Management

Key capabilities Centralized repository of applications, business processes, organizations, owners, business objectives and servers

Survey distribution and processing engine

Powerful analysis and visualization experience

Enhanced ability to make strategic choices and manage the portfolio

Key benefits Visibility where to invest and how to reduce maintenance costs

Sound IT investment decision aligned to strategic priorities

Efficiencies derived from standard business process, application and platforms

Assess and Manage Applications

Page 18: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 24

Key capabilities

Aggregate Financial data of Portfolio programs and projects

Flexible hierarchy structure to manage investment by Services, Business Unit Organization, geography or functional Strategic needs

Unlimited hierarchy levels

Key benefits

Decisions that supports the Business Goals

Support over the entire Investment Lifecycle

Investment transparency

Consolidate and Analyze Financial Investments Transparency of Investments

Hierarchical Portfolio

Page 19: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 25

Financial Planning & Analysis Focus on Financial, Cost allocation and exploration

Key capabilities Combine capabilities and aggregates financial, resource and performance data from HP and non-HP solutions

KPIs are threshold based and preset out of the box by best practice

Key benefits Drives full understanding of cost lifecycle: Strategic & Operational labor and non-labor costs

Page 20: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 26

Enterprise Program & Project management Ensure successful work completion

Program Overview

Risks, Issues and Scope Changes

Key capabilities Management by exception

100% zero-client project management

Bidirectional integration with Microsoft Project

Integration with Microsoft Sharepoint

Key benefits Clearly communicate the status and health of programs/projects

Reduce the number, cost and impact of failed projects

Manage programs/projects across geographically, outsourced, or organizationally dispersed environments

Page 21: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 27

Key capabilities Multi-dimensional resource planning and tracking

Analyze and compare skill sets, levels of proficiency, availability, and projected resource utilization

Support global teams with multiple languages in the same instance; HP or partner provided languages

Key benefits Enhanced usability and integrations to drive and secure global adoption

Foster improved collaboration around resource supply and demand

Heighten quality and balance with the right resources on the right activities

Visibility into complete resource utilization

Enterprise Resource management Maximize Resource efficiency

Page 22: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 28

Key capabilities Non-intrusive time and cost management

Staff time tracked to facilitate labor roll-up for each project and program

Key benefits Strategic decision making across the entire Enterprise portfolio investment

Focus on critical business projects within the Enterprise

Maximize the resources available to support innovation

Detailed Task and Time management Ensure execution of work delivers business results

Page 23: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 29

Key capabilities Flexible and Powerful Workflow

Define approval and check points including Mobility

Audit trail

Key benefits Automate and streamline approval processes

Maintain consistency to validate Business needs and deliver services

Consistent Process Ensure Governance and flexibility

Flexible and Powerful Workflow

Page 24: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 30

Key capabilities One installation, multiple platforms (iOS and Android)

Request review and detail

Time Mgt review and approval

Executive Scorecard

Works on Tablets and smartphones

Key benefits Manage PPM functions on-the-go

One platform for multiple HP Software tools

Extend PPM usage to wider audience

HP Anywhere with PPM Mini Apps

Page 25: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 31

HP PPM Reporting

Analytical Applications

Operational Reporting

SOLUTIONS: Financial Planning and Analysis Executive Scorecard* PPM Dashboards and Portlets

SOLUTION: Executive Scorecard

SOLUTIONS: PPM on Business Objects PPM Dashboards and Portlets

• Persona-based dashboards • Cascaded dashboards • KPI engine & library • Scorecard

• Long-term & “eagle eye” view • Focus on decision-making • Based on a data warehouse • Universe compliant with DM • Correlate across sources

• Real or near real time access to product data

• Operational users • Embedded with product • Silo reporting solution

Visibility to ALL types of end users

Strategic Measurements

Page 26: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 32

Operational Reporting Efficiency in reviewing and analyzing data Key capabilities

Industry leading reporting platform

Complements existing PPM dashboards and portlets

Designed with Web Intelligence and Universe Designer

File and trace reports for archiving and retroactive analysis

Business Objects software license included with HP PPM foundation

Key benefits

Provides self-service ad hoc queries and reporting capabilities

Flexible and scalable information infrastructure

Minimize performance impact on PPM Center

Page 27: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 33

Social Media: PPM Community on HP Live Network

HP Experts, Partners and Customers to share knowledge, best practices and add-on content.

Access to PPM HPLN is provided at no additional cost through Passport.

HP PPM Operational Reporting Content Packs and HP Anywhere mini-apps are available on PPM HPLN.

Customers need to subscribe at: www.hp.com/go/PPM_HPLN for receiving

notifications on PPM updates.

Page 28: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Thank you

Outcomes that matter.

Go to www.hp.co/go/ppm

Page 29: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Supporting Broad IT Initiatives Complete Application Lifecycle Management

Page 30: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 36

Applications are Key

Most organizations now run major software operations

ERP wikis

inventory management

supply chain

billing

order entry

Research and Intelligence

mobile apps

website procurement

CRM

HR

Embedded software

Page 31: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 37

And the way we deliver is changing rapidly

STABILITY AGILITY

1:1 N:N

LOCAL VIRTUAL

who

what

when

where

INFREQUENT / BATCH RELEASE

SELF-CONTAINED APP

INTERNAL / PC

CO-LOCATED TEAMS

CONSTANT RELEASES

REUSABLE SERVICES

CLOUD / MOBILE

DISTRIBUTED TEAMS

THEN NOW

how SEQUENTIAL AGILE

Page 32: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 38

Worlds colliding?

Agile Delivery IT Operations

How do we bridge the gaps?

“Be more agile - deliver faster”

“Change is evil”

Strategy and Planning

“Invest in what matters most”

Page 33: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 39

Deliver what matters most….

Agile Delivery

Keys to bridge the gap:

“Build to priority”

Prioritization

Governance

Measurement

Strategy and Planning

“Invest in what matters most”

Page 34: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 40

Extend Agile: DevOps & continuous delivery

Agile Delivery IT Operations

Keys to bridge the gap:

“Build to run” “Regular releases reduce risk”

Automation

Collaboration

Quality

Page 35: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 41

Effective Change Management

IT Operations

Keys to bridge the gap:

“Analyze change impacts”

Automation

Collaboration

Resourcing

Strategy and Planning

“Manage application

investments”

Page 36: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 42

Plan, build, and run cloud, web & mobile apps

IT Performance Suite for Apps

Complete lifecycle coverage

Project & Portfolio Management

Application Portfolio Mgt Application Governance

Business Availability

Service Management

DevOps

Executive Scorecard

Core lifecycle excellence

Agile Management

Requirements

IDE, SCCM & Build Integration

Quality & Performance

Security

Lab Management

Perform. Center

Fortify

Quality Center

App. Portfolio

Mgmt.

Project & Portfolio

Mgmt.

App. Perform. Mgmt.

Ops Orchestration &

Auto.

Svc. Mgmt. Center

Executive Scorecard

Systinet

Page 37: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 43

Begin at the top with a single lens for performance Executive Scorecard for Applications

KPIs FOR THE COMPLETE APP LIFECYCLE REAL-TIME VIEW INTO PERFORMANCE CHOOSE FROM 60+ LEADING METRICS

Perform. Center

Fortify

Quality Center

App. Portfolio

Mgmt. Project & Portfolio

Mgmt.

App. Perform. Mgmt.

Ops Orchestration &

Auto.

Svc. Mgmt. Center

Executive Scorecard

Systinet

Page 38: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Hybrid Delivery—On premise, SaaS, Cloud

Support with an integrated portfolio of software and services

Project and Portfolio

management

Application

Governance

Functional testing

Application Lifecycle

Management

Performance testing Service

Virtualization

Lab Management

automation

Development

management

Application portfolio

management

Page 39: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 45

Ensure Priority, Project Success, understand total costs and value A word on PPM and APM

Perform. Center

Fortify

Quality Center

App. Portfolio

Mgmt. Project & Portfolio

Mgmt.

App. Perform. Mgmt.

Ops Orchestration &

Auto.

Svc. Mgmt. Center

Executive Scorecard

Systinet

Planning & Assessment

Application TCO & value

Governance

Release Control Project & resource

Mgmt

Page 40: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 46

HP PPM in ALM - Example New Application

STEPS & CAPABILITIES

Capture demand for new capabilities

Assess value against current application portfolio and process support

Prioritize against in-process work and other new initiatives – supply approval workflow

Plan program/project, budget needs, determine requisite skills, assign resources

Track project steps, issues, risks, quality targets and budget burn rate. Provide mgmt and executive reports

Manage hand-off to release control and ITSM

Manage/track application TCO and value *Agile or traditional waterfall approach

Key: PPM Standalone

PPM Integrated to Quality Center/ALM PPM Integrated to Release Control, ITSM and ITAM

Perform. Center

Fortify

Quality Center

App. Portfolio Mgmt.

Project & Portfolio

Mgmt.

App. Perform. Mgmt.

Ops Orchestration &

Auto.

Svc. Mgmt. Center

Executive Scorecard

Systinet

Page 41: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 47

HP PPM in ALM - Example Application Change/Modernization

STEPS & CAPABILITIES

Approved requests for change

Collect application rationalization proposals

Prioritize above against in-process work and other new initiatives – supply approval workflow

Plan program/project, budget needs, determine requisite skills, assign resources

Track project steps, issues, risks, quality targets and budget burn rate. Provide mgmt and executive reports

Manage hand-off to release control and ITSM

Manage/track application TCO and value

Key: PPM Standalone

PPM Integrated to Quality Center/ALM PPM Integrated to Release Control, ITSM and ITAM

*Agile or traditional waterfall approach

Perform. Center

Fortify

Quality Center

App. Portfolio Mgmt.

Project & Portfolio

Mgmt.

App. Perform. Mgmt.

Ops Orchestration &

Auto.

Svc. Mgmt. Center

Executive Scorecard

Systinet

Page 42: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 48

The complete agile lifecycle using PPM and ALM

PPM Manage enterprise level resources and time management Manage the portfolio strategy Manage the projects

Summary Reporting Process enforcement

ALM Manage the requirements Manage user stories and tasks Manage the backlog Reporting (burn down charts etc…) Testing - definition and execution Defect management Manage releases and cycles

Page 43: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 49

HP Application Lifecycle Management HP Project & Portfolio Solution – Visibility of ALM end-to-end

Real-Time Dashboard at your fingertips Compare investments in application maintenance and new strategic initiatives Understand how the budget and resources are being allocated HP PPM provides: Comprehensive, real-time, role based dashboard for ALM Top-Down, Bottom-up navigation Detail drill-down for exposing potential trouble spots 100+ Out-of-box Portlets Project status (based

on timelines & risks) Quality status indicators

based on QC results Trend analysis of

requirements, tests, defects SDLC or testing

status

Page 44: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 50

HP PPM Application Lifecycle Management Assess and Govern Applications

Understand your Application needs Constantly assess your application set. Reduce redundancies, lower costs and take control of your applications

HP PPM enables: Comprehensive visibility into apps and processes Ability to rationalize based on application value scoring Govern all applications and transformation initiatives

Page 45: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 51

HP Application Lifecycle Management HP Project & Portfolio Solution – Manage Application Demands

Understand your Business Demands Be proactive, manage ALL requests and validate what really matters for the Business Outcomes

HP PPM enables: Application demand consolidation Prioritization of application demands Process automation through its robust workflow capability

Page 46: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 52

HP Application Lifecycle Management HP Project & Portfolio Solution – Prioritize Application Portfolio

Make effective Decisions Focus on applications that delivers VALUE to Business Make the best use of Resources and Investments

HP PPM enables: Creating “What-if” scenarios to evaluate IT applications portfolio aligned with Business Objectives. Compare the Portfolio with available Resources and Budget, allowing proactive decisions

Page 47: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 53

HP Application Lifecycle Management HP Project & Portfolio Solution – Manage Application Projects and Resources

Manage End-to-End Application Lifecycle Stay in Control on day-to-day application project work using standard project practices

HP PPM enables: Defining Standard Project templates Manage Work Breakdown Structure, Milestones, Gates Control Costs and allocate Resources efficiently Ensure Application Projects are completed on Time and Scope Identify and Mitigate Risks and Issues Manage Scope Changes

Page 48: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 54

Continuing the conversation…

Investing in what matters most

Adopting Agile for Faster Delivery?

Closing the gaps on Continuous Delivery with DevOps?

Attaining relentless efficiency through Testing Centers of Excellence?

Facing a major Application Transformation?

Embracing Mobility?

Moving Apps to the Cloud?

Page 49: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Supporting Broad IT Initiatives IT Financial Management

Page 50: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 56

Optimizing resources to deliver highest value to business IT Financial Management

Cap

ital

an

d r

eso

urc

es Financial year

Cap

ex

Op

ex

Now

How to govern IT investments?

Change the business

Run the business

How to account for IT spend?

How to predict IT costs?

Governance

Effective management of the IT investment planning process,

cost/benefit (ROI) determination, data integrity

Accountability

Reporting & analysis of IT spend, assessment of IT service costs,

cost allocation and recovery

Predictability

Accurate forecasting of resource & capital requirements,

continuous tracking of IT spending & resource consumption

CIO

Page 51: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 57

Business

IT Financial Management - Challenges

Immature investment decisions

Operational inefficiencies

No actionable cost information

“IT has weaker internal management systems today than manufacturing had in 1982”

IDC Industry Insights, 2008

Only 36% of the average CIO’s budget can be devoted to providing new capabilities

CIO Magazine “The State of the CIO” online survey, January 2008

“The IT organization cannot be credible unless it can have meaningful conversations in the language of business. This means having the right information to guide business decisions.”

Barbara Gomolski, Research VP, Gartner

CIO

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HP IT Financial Management …What is in it?

HP Project &

Portfolio Mgmt

Summarizes the key elements of IT performance in one place using data merged from different operational IT systems

Actionable cost information that supports effective cost containment and allocation by linking together disparate IT budgets and cost information

Provides IT executives with real-time visibility into strategic and operational demand so they can rapidly identify and prioritize the projects and initiatives to sustain alignment with corporate goals. Tracks costs and budgets associated to projects/programs

Manages the physical, financial, and contractual aspects of all IT assets—from request and procurement to retirement and disposal—making it easy to optimize costs, mitigate security and compliance risks, and drive business decisions

HP Asset

Manager

Page 53: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 59

Financial Planning & Analysis Focus on Financial, Cost allocation and exploration

Key capabilities Combine capabilities and aggregates financial, resource and performance data from HP and non-HP solutions

KPIs are threshold based and preset out of the box by best practice

Key benefits Drives full understanding of cost lifecycle: Strategic & Operational labor and non-labor costs

Page 54: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 60

Combining ITFM with Performance Management for unparalleled insight

Going beyond traditional IT Financial Management

ITFM brings financial depth to Executive Scorecard performance management

ITFM also focuses on the specific needs of finance as it relates to IT

• Because we need to think in business-related IT investment terms not financial cost centers

• To allocate financial information to be considered by service (e.g. service-based costing)

• To allow deep exploration of financial data as it relates to IT perspectives

• To ease the IT budgeting process by leveraging prior plans and actual data

Page 55: Project and portfolio management

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ITFM with the Executive Scorecard

Allocate financial data based on metrics

Understand performance in the context of detailed costing

Provide further insights with a bill of IT report or experiment in the cost explorer

Budgeting

• Spreadsheet-based IT budgeting is tedious and lacks governance

• Executive Scorecard leverages historical financial data to simplify and standardize

IT financial performance management

Page 56: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.

Supporting Broad IT Initiatives Application Portfolio Management

Page 57: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 63

Major Challenges to IT

Aging applications

Brittle and change resistant

Rigid infrastructure and sprawl

Physical and virtual sprawl

Unknown threats

Connectedness an open doorway

Information explosion

Magnitude of growth driving up cost, effort and risk

Custom built applications

Dedicated stacks of hardware and software

Page 58: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 64

Rationalization will address your pain points

User access complexities, need mobility for

employees/customers

Inefficient use of infrastructure tools and

technologies

Aging IT staff with critical

support skills

Disparate and incompatible applications not aligned with business direction

Increased pressure on IT budgets to do more with

less, reduce IT costs

Unclear TCO of IT services

Inadequate executive oversight of IT investments

Tower driven investment undermines need for

enterprise wide standardization

Redundancies in aging application portfolios

Page 59: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 65

Rationalization and modernization figure high on organizations’ software goals

Source: Forrester Research, Inc., Application Retirement – It's Time To Put The Elephant In The Room On A Diet, February 3, 2011, by Phil Murphy; pg. 2

Of the most important software priorities for supporting current business goals…

Update/modernize key legacy applications

Consolidate or rationalize enterprise applications

Increase number of mobile applications available to employees, customers and partners

Page 60: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 66

Time for application transformation

GOVERN

APPROACH

ASSESS

MODERNIZE MANAGE

Transforming Applications to Reduce Costs & Increase Agility

Page 61: Project and portfolio management

© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. 67

Assess, Optimise and Modernise the Enterprises Application Portfolio to the minimum number of applications required to run

the business delivered in the most cost effective way.

What is Application Transformation?

Application Portfolio

Management

Project Portfolio

Management

Application Lifecycle

Management

Application Release

Management

Application Performance Management

Modernization & Rationalization

Projects

DevOps & Hybrid IT

Application Retirement

Data & Records

Management

Rationalize Govern

Assess

Improve Secure

Manage Performance Availability

Insource, Outsource,

Cloud

Prioritize Investments

Cost Effective Apps

Customers Demands

Modernize

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Application Portfolio Management (APM) First step to Application Transformation

A way of analyzing and governing your applications

portfolio from multiple perspectives: financial,

business, functional, and technical and maps the

portfolio to your tactical and strategic business objectives

GOVERN

APPROACH

ASSESS

MODERNIZE MANAGE

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Portfolio Assessment Process

69

A framework to understand the present and a path to the future

Assign disposition for all

apps

Prioritize opportunities

Build business case

Define initiatives

Follow the money

Investigate redundancy

Highlight divergence from

standards

Hypothesize

opportunities

Conduct interviews

Administer surveys

Build process model

Define relationships

Define the objectives

Identify existing data

Plan data collection

activities

Identify stakeholders

Review business context

Schedule activities

Establish the ground rules

Define the baseline

Identify Gaps, Overlaps and Opportunities

Build the Roadmap

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APM solution model

Automated Surveys

Automated Discovery

Application Portfolio Management

Repository Assets used for Applications (hardware & software)

Usage Data ( usage based on: load, users, transactions) Cost based classification

Functional Classification Model

Relative Business Value

2

1

Alignment to Business Process Frameworks

Existing Standards & Polices

• Graphical relationships and dependencies between applications and processes

• Application quality, risk, value score

• Custom attributes also reported against.

• Strategic designation for each application

• Survey results

• Improvement recommendations

Discovery data

Discovery data

BU or Process specific Rationalisation

data

data data

Policy Existing Policies and Standards

Discover Analyze Decide

Classification & Analysis Outputs

Assess

Assets Incidents Problems

CMS/DDM

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HP Application Portfolio Management (APM)

Comprehensive Visibility and knowledge of application portfolio – Cost, Value, Risk, Quality

Rationalize Opportunities via business and technical data-driven decisions aligned to business priorities and enterprise policies

Ongoing governance through business events such as M&A, divestiture, IT strategy change, sourcing strategy change…

Governance

Filter and Conceptualize

Project Charters Business Case Risk v/s Value

PPM/APM PPM Assess and generate options

Business Process Business Value Quality & Risk

Monitor

Schedule Project Risk Cost

Choose and Execute

Create Projects Initiate, plan, execute

Business Demands

Ideas, opportunities

PPM

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Application Portfolio Management

Key capabilities Centralized repository of applications, business processes, organizations, owners, business objectives and servers

Survey distribution and processing engine

Powerful analysis and visualization experience

Enhanced ability to make strategic choices and manage the portfolio

Key benefits Visibility where to invest and how to reduce maintenance costs

Sound IT investment decision aligned to strategic priorities

Efficiencies derived from standard business process, application and platforms

Assess and Manage Applications

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Visibility within the Application relationships HP APM Product Features

Servers

Locations

Owning Organization

Contacts

Business Processes

Supports

Runs On

Upstream Downstream

APM Application

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Visibility within the Application processes HP APM Product Features

Key capabilities

View Process to Application Mapping

Filter by Application Set or Attributes

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Total App + Data +

Vendor + ( 5 – Risk) 0-25 (Best)

Application Quality of

Application 0–5 (Best)

Data Integrity and Consistency 0–5 (Best)

Vendor Stability,

Responsive… 0-5 (Best)

Value Business Value

and Impact 0-5 (Best)

Risk Security,

Continuity… 0-5 (Worst)

Application scoring and Weighting HP APM Product Features

APM can be configured for custom weighting formulas (company level)

Relatively low scores suggest opportunities for improvement

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Supporting Data Document relationships to people, places and activities

Business Processes ( APQC model or User-defined )

Organization ( BU, Department, Group, etc.)

Servers ( web, app, middleware,

database, etc.)

Locations ( geographic, regional )

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Application Portfolio Management Graphical views of cost, risk, value measures

Key capabilities

Business processes modeled and mapped to

supporting applications

Forward looking projection of portfolio size

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Many of our clients have done this successfully

MAJOR AUTOMOTIVE MANUFACTURER FINANCIAL INDUSTRY/

FINANCIAL APPLICATION RETAIL INDUSTRY

• Cut costs substantially

• Time to market reduced substantially

• Market share gains

• Improved part tracking

• App maintenance cost reduced by 70%

• Savings: $1.2M on SAP implementation

• Apps reduced by 48%

• $29MM savings over 5 years

• Increased productivity

• 67% reduction in operating costs

• Server procurement times cut from months to hours

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APM Customer – Public Entity

Objectives:

To produce a Consolidated Application Portfolio Transformation Roadmap that will drive cost savings, innovation, and increased agility To establish processes and tools that will allow for continued regular Applications Rationalization

Outcomes:

APM provides a single Application data source accessible by multiple users Displaying business processes through the dynamic graphing feature was powerful; creating wall charts generated excitement about the project Best APM feature is the single-source application portfolio repository coupled with a robust easy-to-use search engine. Automated bubble charts provided the foundation for application value assessment.

>25% reduction in number of applications in portfolio

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We have undertaken this journey ourselves – And are glad we did it

Goals

Enable better business decisions

Significantly reduce costs of IT while delivering more value to the business

Lower risk to the enterprise with better control of the infrastructure

Approach

Corporate-wide IT transformation initiative

Results

Applications reduced from 7K to 2K

IT projects reduced from 1,240 to 700

Ultimately, application portfolio will be rationalized by >80%

IT spending from ~4% to ~2% of revenue

CBR

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Key capabilities Monitor ICD-10 compliance impacts and readiness

Consolidated compliance reporting and visibility for program, project, vendor, application, location, and business processes

Simple out of the box data loading templates

Key benefits Reduce administrative time and costs preparing readiness reports

Reduce non-compliance financial risks and impacts

Establish application and business process inventory

ICD-10 Program Management

HP/Results Positive ICD – 10 Compliance Readiness

Impact Analysis

ICD – 10 Readiness Tracking

Application & Business Process

Mapping

Vendor Readiness

Applications

Impact Analysis & Readiness Scorecards

Projects Business Processes

Vendors

Impact Analysis & Compliance

Surveys

HP/Results Positive ICD-10 Solution For Healthcare Records Compliance

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Supporting Broad IT Initiatives Service Portfolio Management

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Internal support

Infrastructure management

Application development

Balance quality, cost and

innovation

Check service profitability and charge for usage Support services

based on contract

Market and sell the service

Assess budget, resources

and ROI

Aggregate demand for services Service

planning

Service support

Service availability

IT financial management

Optimize service

Demand management

IT service development factory

HP Service portfolio management Linking IT business-facing activities with IT Operations

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HP’s Point of Entry to the World

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Supporting Broad IT Initiatives PPM in the Cloud

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Strategy, Governance and Project Management HP PPM – Supports Movement to Cloud

Business Value Service Portfolio

Application Portfolio Mgmt

Service Cost Service Delivery

Visibility and control throughout the Service Lifecycle

Service Lifecycle on Hybrid Delivery

1 2 3 4

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Moving Applications to the Cloud

Service Portfolio Governance

Portfolio Investment Management

Business

IT

Program & Project Mgmt

Vendor Mgmt

Time

Risks

Issues

Changes

Compliance

Build or Buy Vendor Selection

Service Prioritization &

Planning

Service Delivery

Services Demands (Strategic &

Operational)

Resources

Financial

Public, Private and Hybrid Cloud services

Operational Demands

Governance

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HP PPM Center On the Cloud

• Designed for entry level PPM

• A great way to try before you buy HP

• Ideal for a small team or departmental use managing project execution

BASIC ADVANCED

PREMIUM

Each band is cumulative and includes the previous band functionality

• Designed for mid size to large PPM deployments

• Valuable IT portfolio, program and project management

• Ideal for multiple project teams across the organization, includes full PPM functionality

• Designed for large PPM deployments

• Includes the Advanced features and powerful configurability to define custom project types, proposals, and set policies.

• Ideal for geographically spread teams, and complex environments

“…these (global) organizations and small and medium-sized businesses are seeking flexible SaaS …to gain immediate access to ITPPM capabilities, cut down on shelfware, eliminate implementation and

long-term maintenance, and de-capitalize IT expenditures (or SaaS/on-demand support).”

Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC Marketscape: IT PPM 2009 Vendor Analysis, July 2009

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Multi-Tenant HP PPM Solution for SMB HP/Genilogix “PPMcloud”

Rapid Provisioning platform that provides prepackaged workflows, dashboards, and settings based on industry best practices

Multi-Tenant Solution

Incorporates prepackaged training materials that cover using PPMcloud 24x7 U.S.-based technical support. Simple, user/month pricing (avoids CapEx) Immediate access to best practices for demand capture, project initiation, and execution Genilogix handles all upgrades and backups

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Supporting Broad IT Initiatives Key Solution Integrations

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PPM Center Demand -ALM-RFC

ALM - Workflow

Service Manager

Service Catalog Self-Service

Quality Center

Requirements Mgmt

Service Manager

Change Management

uCMDB

Configuration Items

Business users submits new Strategic requests via SM Self Service HP SM creates a Demand in HP PPM

HP PPM creates a requirement for test in HP QC. HP QC sends updates to HP PPM

HP PPM selects impacted CI’s from uCMDB

Portfolio Prioritization Project Project Task

HP PPM creates Operational RFC in HP SM Link of the SM RFC is added in HP PPM Project Task

Integrations include predefined request types, workflows, security groups and Portlets.

HP PPM Solution Integrations – New Initiative

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PPM Center Demand -ALM-RFC

ALM - Workflow

Service Manager

Service Catalog Self-Service

Quality Center

Requirements Mgmt

Release Control

RFC

uCMDB

Configuration Items

HP PPM selects impacted CI’s from uCMDB

Integrations include predefined request types, workflows, security groups and Portlets.

HP PPM Solution Integrations – Maintenance

Application Changes from HP SM are sent to HP PPM

HP PPM creates a ALM-RFC

HP PPM sends updates to HP SM

HP PPM creates a requirement for test in HP QC. HP QC sends updates to HP PPM

HP PPM creates a RFC in HP Release Control HP RC sends updates to HP PPM

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HP SM Service Catalog - Self-Service request to HP PPM Single entry point for IT Services

Key capabilities Allows business users creating strategic proposals via a single point of entry, Provides a Catalog of Services Key benefits Unify point of entry for End-Users Evaluate and prioritize the proposals base on Business requirements

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HP SM Application Request for Change to HP PPM Manage Application Changes in HP PPM

Key capabilities Allows managing Application Changes from HP Service Manager in HP PPM Service Manager RFCs are sent to HP PPM for end-to-end Application Lifecycle Management

Key benefits Manage application changes within the Enterprise Portfolio Evaluate and prioritize the applications changes base on Business requirements

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HP PPM Project Task to HP SM Change Mgmt Strategic tracking of operational & infrastructure requests

Key capabilities HP PPM creates and manages operational and infrastructure changes in HP Service Manager Flexible field mappings

Key benefits Facilitate communication between development lifecycle and operations Improve project management within multiple organizations

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HP PPM & HP Quality Center Integration Project Requirements and Quality Management

Key capabilities Bi-directional integration for HP PPM and Quality Center Manage work packages within Quality Center– Requirements Management Quality Center keeps updated status in HP PPM projects and demands. Key benefits Visibility into the status for requirements, development, tests and defects within project and programs Accurate project status

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Track project progress and quality with PPM & QC

One-stop management view of project progress and quality Project status (based on

timelines & risks) Quality status indicators

based on QC results Trend analysis of

requirements, tests, defects SDLC or testing

status

Cross-Project

Trending

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Key capabilities Allows selecting Configuration Items directly from uCDMB Identify which CI’s are impacted within the Request for change

Key benefits Visibility CI change lifecycle Impact analysis and risk reduction on changes

HP PPM & HP uCMDB CI Integration Identify impacted Configuration Items

uCMDB HP Universal Configuration Management Database CI Configuration Item

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Key capabilities Link Business Services from uCMDB to proposals, projects and task Manages the current state of the Service Lifecycle

Key benefits Allows managing Investments based on Business Services Enables ITIL process for service lifecycle management

HP PPM & HP uCMDB Business Service Integration Identify Business Services for Projects, Tasks and Demands

uCMDB HP Universal Configuration Management Database CI Configuration Item

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HP PPM & HP Release Control Integration Impact & Collision analysis, Collaboration

Key capabilities PPM creates a RFC in Release Control RC allows impact analysis compared to Operational Changes Approval results are reflected in PPM

Key benefits Enhances collaboration within multiple organizations Impact analysis and risk reduction on changes

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1

It starts with sourcing ideas…

Then evaluating those ideas……

Then analyzing ideas for impact…

Then managing the “right “ideas as projects

Then tapping into HP’s “ GIN”

Then reporting on Innovation Metrics

WebStorm SwitchBoard Pipeline HP PPM

Provided by HP Enterprise Services “Ideation” – Innovation Managed as Process

2 3 4

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HP PPM CPIC AcceleratorTM

Digitizes the Capital Planning and Investment Control process to full Audit Control

Key capabilities Automates and simplify the form completion, tracking, editing, and collaboration of the Office of Management and Budget (OMB) Exhibits 300 and 53 Includes all elements defined in OMB Circular A-11 and its workflow process

Key benefits Ensure compliance with OMB XML submission requirements Enforce alignment with the Federal Enterprise Mandate security review of your IT investment

CPIC Capital Planning and Investment Control

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Six Sigma and CMMI

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What is Six Sigma?

Six Sigma is a rigorous and disciplined methodology that uses data and statistical analysis to measure and improve a company's operational performance by identifying and eliminating "defects" in manufacturing and service-related processes

Metric:

3.4 defects per million opportunities

Methodology:

DMAIC/DMADV structured problem solving roadmap and tools.

Philosophy:

Reduce variation in your business and take customer-focused, data drive decisions.

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Mercury Confidential &

Six Sigma - Quick terms

Defect

Product Defects - Think “bug”, or “broken”

PROCESS Defects – Think “late” , “not Enough Time”

DEFECT MEASUREMENT IS CRITICAL TO SIX SIGMA.

Critical to Quality (CTQ)

What the customer expects of a Product

The Opposite of a Defect

Voice of the Customer (VOC)

Stated or Unstated Needs or requirements of the customer

Can be gathered through any customer contact

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Mercury Confidential &

More Terms

Participants:

Green Belts

Black Belts

Master Black Belts

Techniques:

DMAIC (Duh-May-Ick) -- Used for existing processes -- Define, Measure, Analyze, Improve, Control

DFSS (Design for Six Sigma) -- Used for new projects / processes -- DMADV (duh-mad-vee) -- Define, Measure, Analyze, Develop, Verify one design methodology

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Mercury Confidential &

How PPM supports Six Sigma

Project Management

Project planning using DMAIC/DMADV templates

Allow Black Belts to monitor Green Belt projects

--High level status of % complete on DMAIC stagegates

Centralized Deliverables

--Project Charter, Business Case, Problem Statement

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Mercury Confidential &

How PPM supports Six Sigma

Demand Management

PPM Powered Processes: Process & Data Analysis automated via requests

Non-PPM Processes: Use Request Type to gather metrics via customer surveys.

Analysis: Regardless of whether powered by PPM, portlets used for analysis.

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How PPM supports Six Sigma

Define Phase Measure Phase Analyze Phase Improve Phase Control Phase

Charter Project Post Project Tracking

Charter Proposals

What-If Analysis

Project Management DMAIC Templates

Resource Mgmt

Financial Mgmt

Time Mgmt

Program Mgmt

Benefits Analysis

PPM Governance Dashboards

Surveys

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CMMI Overview and Maturity Levels

The CMMI model: has helped many organizations bring their delivery processes under control, allowing for more predictable and consistent delivery of quality products. Furthermore, through application of ongoing process improvement and the reduction of rework and waste, speed of delivery is also frequently improved. has expanded, to include CMMI models for Development, Services and Acquisition, serving as a reference framework for each specific situation

Maturity Model

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PPM and CMMI

Specific CMMI Practices require PPM functionality like:

Project Management processes - help deploy consistent processes for high level planning and detail execution tasks, managing risks, issues, changes, gathering data about past project performance, and clearly and communicating project status.

Workflow functionality in PPM can easily be utilized to define, manage and deploy other specific processes that contribute to CMMI maturity.

PPM enables a higher level of CMMI Maturity

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Beyond IT to the Business

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Customer Surveys validate usage in and outside of IT

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PMO Director

U.S. global manufacturer

“We first implemented HP PPM Center to help IT gain control of its project portfolio, to serve as the backbone for our project governance process, and to optimize our resources. Following the initial IT implementation, several other business units and functions began using HP PPM Center to manage their project work. The software allows us to mange these cross-functional projects in an integrated manner, rather than having separate projects for IT and the business.

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11

Ob

ject

ive

Gain real-time visibility and transparency of proposed investments across all areas of the firm

Consistent management of approved projects; including project management processes, issues, risks, capacity.

Ap

pro

ach

Deloitte entwined their own portfolio and project management strategies with HP Software as a Service for HP Project and Portfolio Management (PPM) Center as the core platform to technology enable the standardization, workflow and execution of the processes to support the strategy

Bu

sin

ess

Ben

efit

s Provide a holistic, prioritized view of the firm’s portfolio of initiatives ensuring alignment to individual business units and the Firm’s strategy

Ability to view initiatives by investment category, type of initiative or by sponsoring service area (not only technology initiatives!)

Increase understanding and realization of return on investments and outcome management

Assisted in establishing the use of a standard project management methodology

Map significant outcomes from initiatives over a 3, 6, 9, 12 month rolling future timeframe with ability to show impacts and improve communications of these impacts

Business Use Case Study

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11

Ob

ject

ive

Improve the agility and execution of new product and customization projects.

Ap

pro

ach

Researched various project management solutions against 100+ criteria before selection HP PPM

Bu

sin

ess

Ben

efit

s

Analyzes the business value of planned projects, allowing senior management to take effective decisions

Produces accurate reporting, enabling resources to be planned and a roadmap to be generated 18 months in advance

Performs dynamic weekly checkups on how well a project is progressing against the plan

Achieves 100 % transparency of human resources for improved workforce management

Business Use Case Study

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11

Ob

ject

ive

Acquire and organize data from worldwide operations on a central platform, to help in decision-making and support the value of a forthcoming Initial Public Offering (IPO).

Ap

pro

ach

Reviewed project and portfolio management solutions offering centralised control with localised customisation and approached a number of vendors to suggest a solution before choosing HP PPM

Bu

sin

ess

Ben

efit

s

Ensured business process governance to the stakeholder and investor community

Improved decision-making ability for business development, operations and procurement

Centralised platform, to manage worldwide portfolio initiatives, reducing cost and increasing business efficiency

Business Use Case Study

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11

Ob

ject

ive

Gain better control over projects both

inter-departmentally and on an enterprise basis

Ap

pro

ach

Implement a comprehensive and standardized project management framework and HP PPM toolset and then drive demand by educating business units about its benefits

Bu

sin

ess

Ben

efit

s

Centralized view of demand management enables business to eliminate duplication, which reduces project costs

Rating of projects ensures business is devoting •resources to efforts that are most important to it strategically and financially

Business Use Case Study

Top 10 Global Software Company

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Services and Education

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HP PPM Solution offering ecosystem

HP Software Services

Development Enhancements New Release

Solution enabler

Solution offerings

HP Software Products and R&D

PSO ES SaaS Education Support

HP Software Software Education

Software SaaS HP Education Partners

• Quickstarts • Roadmap • Implementation

Review • Performance

Optimization • Upgrade Offering

• PPM Center Training Courses

• ART

• PPM Center SaaS

• Basic • Advanced • Premium

• Services Only

• veRace to Results PM Simulation

• Project Management training

• PMP/PRINCE Certification

• Business Analyst Training

• Accenture • Acquity • Birlasoft • CapGemini • Deloitte • HCL • KPMG • InovaPrime • Melillo • Patni • PMMetrics • Polarisoft • PwC • Results Positive • Wipro …and more

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Professional Services & Education Unlocking the Value of HP Software

Skills & Experience

• Global Team exclusively focused on HP PPM Center and integrations

• Delivers PPM Best Practices and transfers knowledge to customer

• Provides range of services from PPM blueprints to upgrades

• Flexible delivery by enabling and working with HP partners

Intellectual Property

• Delivers extensive value-added content via services packages

• Knowledge library from years of project experience

• Implementation templates, utilities, and product content

• Next Generation eLearning

Implementation Methodology

• "Strategic impact first" methodology

• Leverages the HP PPM Maturity Model to guide customer success

• Breadth: People, Process, and Technology

Access

• Strong linkage with Products and R&D to overcome key challenges

• Early access and support of new product releases

• Strong influence and visibility to future product releases

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PPM Solution Offering Portfolio Accelerate HP PPM Implementation

Offerings Description

Portfolio Management QuickStarts

Basic | Plus | Premium

Rapid Implementation with extensive best practices content

Automates strategic planning processes & project governance

PPM Roadmap Establishes a long-term, strategic plan with defined success criteria

Ensures that enterprise implementations are setup for success

PPM Implementation Reviews

Helps a customer get optimum value from an existing PPM installation

Produces a set of actionable recommendations

PPM Upgrade Helps a customer upgrade to the latest product release

Can be delivered as an assessment only, prior to implementation

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People + Value Added IP

PPM Maturity Model

Process Descriptions Implementation Templates

Implementation Utilities

Best Practices Content Bundles

Product Content

User Adoption Tools Function Descriptions

Blueprints

Methodologies

and much more…

HP PPM Services Benefits

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HP PPM Center delivery options

HP Software ready to go

• HP PPM

• DEV,TEST, PROD environment

• Oracle RAC DB

• Servers

• Storage

• Network

• Application management

• Infrastructure management

• 24 x 7 Operations support

• Ongoing upgrades

• Technical Account Manager (TAM)

• Ongoing expertise & mentoring

• Driving adoption

• Configuration

• Integrations

Always there – 24/7

Part of your team

• Leverage existing infrastructure

Hosting in-house

Software as a Service (SaaS) deployment

In-house Deployment

SaaS or On-Premises

124 HP PPM Center Overview

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Example VAR offerings on HP PPM

Name Solution Name Geographic Availability

Accenture PPM Jump Start Program Americas, APJ, EMEA

Birlasoft Process Design and PPM pre-built Pack Americas, APJ

Deloitte Deloitte Project Management (DPM) Global

Genilogix PPM@Cloud AMS

HCL Vendor Management Global

InovaPrime Standards based Accelerators Europe, South America

Melillo (MJM) Strategic Management, Integration Accelerators, Agile, ALM USA

Patni It Governance & eMail Plug-in Americas, EMEA, APJ

PMMetrics Adoption and Maturity Management Add-on, Sharepoint Integration Americas

PwC TransitionIFRS Conversion Service and IT Strategy Services Global

ResultsPositive Rapid Start, ICD-10 Compliance, Sox/Agile Accelerators Americas

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Customer Feedback Programs

Feature enhancement request process

External Design Review program

External Quality Test program

Customer Advisory Board

Local User Groups (Vivit) & Forums (EMEA, APJ)

Fast Track program

PPM Blog, Customer Communities

HP Software conferences

- USA, EMEA, APJ

Multiple communities channels

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HP Software Solutions Community Features & Benefits

Features and Content

Blogs

Support and technical innovation discussion forums

Industry content

Access to webcasts, podcasts, audio casts, roundtables, and webinars

Polls and surveys

Benefits Direct engagement with peers to share tips/tricks, best practices, learning

Direct engagement with HP Staff experts

Enhanced professional status through reputation rankings

All-in-one place to participate in support, education, and insight activities

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HP Live Network (HP LN) Central location for HP customers to share information and learn about

ongoing activities across the HP Live Network user community e.g. report pack download

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Conclusion

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Customer Surveys validate usage in and outside of IT

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All with Proven ROI

Average 6.2% ROI within 1year

45.5% more Projects completed early 52.1% Reduction in time to report status

Based on 2012 HP Customer ROI Benchmark Study

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HP is a leader in enterprise IT PPM as a result of its broad and deep portfolio of high-end capabilities, differentiated combined strategy and execution

Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010 - By Melinda-Carol Ballou and Joseph C. Pucciarelli

By Melinda-Carol Ballou and Joseph C. Pucciarelli,

IDC

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How we differentiate from Competitors The ONLY vendor that provides a solution to manage the COMPLETE application lifecycle including cost, compliance, business value

Visibility into Real-time Portfolio Investments and IT costs in various dimensions to enable decisions that will provide business results when delivering in a Hybrid or on-premise environment

HP maturity model is the only industry roadmap to provide pragmatic path for PPM adoption

Proven ROI base on Customer ROI Benchmark

Leader position on various Analysts Reports (Gartner, IDC, Forrester)

Powerful and Flexible workflow, Portfolio Hierarchy, Project data consolidation in programs & portfolio

Ideation, CPIC Accelerator, Application Portfolio Mgmt, Mobility etc.

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Customer success

Providing a single source of information about the entire investment portfolio, HP PPM helps improve planning, has increased visibility into the portfolio, and helped better align activities between corporate and business strategy.

Over $1.2 million in recurring tangible savings per year in audit costs as well as a reduction of Sarbanes-Oxley audit sample points by over 95%.

Lack of visibility to prioritize, manage and measure the outcomes of IT projects and meet ongoing Sarbanes-Oxley requirements.

Challenge

Business Value

Point and disparate solutions meant the organization was spending too much time on tasks that were not providing true business value

Challenge

Business Value

Reduced costs and increased compliance

Americas

Improved enterprise project business outcomes

Leading Hotel Brand

Major U.S. energy supplier

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Access to a single-source of information on all projects enables timely, accurate and proactive decisions. Achieved a world-class industry-leading standard in project governance.

Improve productivity and provide transparency to reduce risks. Consolidate data from multiple tools, spreadsheets and access database to streamline project delivery.

Challenge

Business Value

Europcar needed to facilitate the integration of information systems that have evolved through business acquisitions. It needed to integrate and harmonize business processes, creating improved visibility of on-going projects.

Challenge

Business Value

Maximizing the value of its project portfolio aligned with Business Strategy

Align Business Process and improve visibility of on-going projects

• Clear and rapid overview of management and project monitoring • An increased number of projects that are in line with business developments and market trends • Optimized resources and costs • Control and visibility of ongoing projects at all stages.

European leader in passenger car and light

utility vehicle rentals

Customer success APJ and EMEA

One of the largest listed companies on

the Australian Stock Exchange and employs

approx 38,000 nationally

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Realized value with HP PPM Center Reduce budget over-runs and shave 6.5% off your annual IT budget

Aggregate demand optimize investments

Attained consistent view across the entire organization of all of significant capital projects and associated costs Constellation Energy, US

Using HP PPM achieved 100 per cent transparency of human resources for improved workforce management

Kaspersky Labs

HP PPM Center returned, on average, tangible benefits totaling $6.2M within 1 year of deployment

HP Customer ROI 2012

Maximize Enterprise resource efficiency

Ensure successful work completion

Cost overruns reduced to 0%, recouping 2% ($1.5M) of annual IT budget Large food retailer & distributor

Using HP PPM, company recovered $3.1M, $8.1M and $10.6M in costs, over 2 years, usually spent on non-strategic investments Global Financial Services Firm

IT demand queue reduced by 67.1% Large food retailer & distributor

Achieved complete visibility into all aspects of all projects, thereby gaining a true picture of project tracking, resource utilization, availability and time management Commonwealth Bank of Australia

Decreased time spent on project schedule tracking and updating by 50% Packaging & high performance materials manufacturer

Project funding process reduced from 6 weeks to 1 week Global Commercial Airline

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HP PPM Update

Market leadership Unique Approach

Leadership position within the ITPPM market from analyst community

Over 1300 customers using HP PPM Center – Approx 10% net new customer growth YOY

Updated, solid customer ROI results from third-party research study

Good traction with Application Portfolio Management

‘Strategic impact first’ implementation methodology realizes measurable business value quickly and leads to improved user adoption

Phased implementation approach leverages a proven body of best practice experience for faster time to value and lower TCO

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HP Project and Portfolio Management

EXECUTE On time and on budget project completion

OPTIMIZE Maximized Resource effectiveness

and Portfolio investment optimization

ALIGN Demand prioritization focus on

Business Outcomes

HP helps Organizations successfully deliver business innovative services

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Thank you

Outcomes that matter.

Go to www.hp.co/go/ppm

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Backup Slides

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HP Confidential

Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010 By Melinda-Carol Ballou and Joseph C. Pucciarelli

HP's strengths are in its breadth and depth with a comprehensive IT PPM suite, flexible delivery model with SaaS and on-premise offerings, and the option for coordination with its automated software quality (ASQ) and service management solutions.

IDC MarketScape IT PPM Market View

By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC

HP offers qualitative and quantitative data across projects to enable equable project comparisons within the portfolio. One of the benefits of integrating ALM data with qualitative analysis is that it helps provide quantitative information points for metrics as well. Moving beyond portfolio management, HP also addresses another adjunct area closely linked to overall IT PPM: application portfolio management.

Application portfolio management enables visibility into current application assets across silos and systems. This can be useful in providing management with a more complete picture of existing software assets and can aid in determining sunset or replacement decisions on existing software. It also can inform better decision making about the current project portfolio by reducing redundancies, for instance.

HP named a leader in IDC’s MarketScape Enterprise IT PPM

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Source: IDC MarketScape: IT Project and Portfolio Management 2010 Vendor Analysis — Four Views to Enable Effective Evaluation, Doc # 225802, Nov 2010

IDC MarketScape

HP named a leader in IDC’s MarketScape Enterprise IT PPM

HP emerged as the leader in IDC's IT

financial management segment as a result of its combined financial and

service management capabilities with PPM, on which it has executed well over

the past 18 months and which it is strengthening further with PPM Center

v9.1.

By Melinda-Carol Ballou and Joseph C. Pucciarelli, IDC

Chart not authorized to use