project network analysis as a key project management tool
DESCRIPTION
Presented by: Tammy Johnson, Cheryl MayTRANSCRIPT
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Achieving Optimum Team Effectiveness
in Project Management
Cheryl May, Partner
Tammy Johnson, Vice President
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Learning Objectives
• Networks: Understand A New Tool for Analyzing Organizations
• A New Method for Analyzing Your Projects and Organizations
• Best Practices of High Performing Teams
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Agenda
• Setting the Stage for Network Analysis
• Why Social Networks
• Case Study
• Best Practices
• How to Get Started
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Network Analysis: Enhancing Project
Delivery
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STAR: Strategic Team Assessment Research
• STAR maps the reported communication, the reported trust, etc.
• STAR reports individual participation in communication, knowledge exchange, positive energy production, etc.
• STAR is a MRI or 360° for the Team.
• STAR only reports what is. It’s up to the PM or leader to determine:
• What’s going right (the way we want it).
• What’s not going the way we want it.
• How can we improve.
• Helps you make choices on where to apply your resources and energy.
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Interpreting the STAR Network
• Shows the ‘network of the team’
• Each box (node) is an individual
• Each link between the boxes shows a relationship.
• Red means reciprocal or 2-way
• Blue means or 1-way
• The bigger the box, the more relationships or connections
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Project Networks
How we plan
How we work
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Case Study: Lackland Air Force Base, Airmen Training Complex,
Texas35 team members representing:
– Project Manager – Assistant PMs + Assistant Technical Managers– Lead Architect + Architects– Lead Structural + Structural Engineers + Structural
Designers – Lead Mechanical + Mechanical Engineers – Lead Electrical + Electrical Engineers – Construction Management PEs – on site– IT– Subcontractors: Civil + Electrical + Landscape
Architect
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Case Study: ATC Program
Why STAR? • The Beginning of Multi-Year Project• Way for PM to ‘Tame the Complexity’• PM in San Antonio; majority of team in
Denver• First Three of Six Independent Projects
– Airmen Training Complex– Dormitories – Dining Classroom Facility
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Legend of Nodes
• Purple – Project Management Team
• Orange - Architects
• Light Blue – Structural
• Green – Mechanical
• Red – Electrical
• Dark Blue – Project Engineers on site
• Brown – Revit Expert and IT
• Gray – Subcontractors (Civil, Electrical & Landscape Architect)
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Monthly Communication
With which of the following individuals do you discuss issues that are SPECIFIC to the ATC program at least once every month?
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Weekly Communication
How often do you have specific communications with {name} about your work with the ATC program? Weekly - at least once per week
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Reliance (Above Average or Greater)
Rate the amount of RELIANCE you have on {name} to complete his/her tasks so that you can perform or complete your work?
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Professional Trust (Above Average or Greater)
Based on your professional interactions with {name}, how much do you TRUST {name} to take actions that are mutually beneficial and not solely to their own advantage within the ATC program?
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Knowledge Exchange (Monthly)
15
How often do you exchange knowledge with {name} to brainstorm, identify lessons learned, identify alternative solutions, or improve processes within the ATC Program. At least one time per month
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Knowledge Exchange (Weekly)
16
How often do you exchange knowledge with {name} to brainstorm, identify lessons learned, identify alternative solutions, or improve processes within the ATC Program, at least once a week.
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Knowledge Exchange (Daily)
17How often do you exchange knowledge with {name} to brainstorm, identify lessons learned, identify
alternative solutions, or improve processes within the ATC Program, at least once per day
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Energy Level (Positive Impact)
When you interact with {name}, how does it impact your energy level? Positively
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Energy Level (Negative Impact)
When you interact with {name}, how does it impact your energy level? Negatively
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Network Analysis: What Did We Learn?
Because we’ve built reliance on each other~
our team has developed Professional Trust with each other.
You can successfully manage a multi-year , multi-discipline, multi-million dollar project and live in different cities.