Project “Safer Internet”

2005, August

Project manager: Lina PaukštytėHuman Resources Research DepartmentTNS GallupContacts:Lina.Paukstyte@TNS-global.com; www.TNS-Gallup.lt

Report, wave 1

2

methodology…

3

Methodology

506 respondents bringing up children from 6 to 18 years old.

Direct interviews in the respondent’s home representing adults bringing up children from 6 to 18 years old throughout Lithuania (PAPI - paper and pencil interviews).

METHOD:

SAMPLE:

FIELDWORK:

To develop a methodology allowing to evaluate efficiency of the project “Safer Internet” and “Hot line”.

OBJECTIVES:

2005, July the 9th – 27th

QUALITY CONTROL:Interviewer department checked the quality of 10% of interviewer work by

phone. Data input department checked the logic and validity of interviewer work.Data analysis department checked the quality of 10% of questionnaire input.

DATA ANALYSIS:Data analysis was performed using SPSS software.General distributions of responses and breakdowns by social demographical

characteristics are presented in the report .

4

Sample

Respondents were selected for the research using a multistage random sampling technique. In the first stage a geographical division of the sample is executed. Geographically the size of the sample is based on a general proportional division of residents in various regions. The latest data of the Lithuanian Department of Statistics are applied.

In the second stage, primary sampling points are households (i.e. addresses) from which the route of sampling is started. Addresses are selected randomly using population register of the Lithuanian Department of Statistics.

Then the households that will participate in the survey are selected. The selection is completed by using a route selection technique. Every 5th apartment (house) in urban areas (or every 2nd in rural areas) is visited, starting from primary sampling points.

In a further stage respondents that bring up children from 6 to 18 years old are selected by using the rule of “The Closest Birthday”.

5

Statistical Error of Data

Example: 506 respondents have answered the question , do they use internet. Out of them 42% answered positively. It means that with confidence of 95 % , we can claim that the true meaning is in the interval of 42% ± 4.3%

When evaluating results statistical error needs to be considered. It appears due to sample size, since survey can not cover an entire general population. The error is calculated mathematically.

The table bellow represents statistical errors of data which varies depending on sample size and distribution of responses.

50 45/55 40/60 35/65 30/ 70 25/75 20/80 15/85 10/90 5/9510 31 30.8 30.4 29.6 28.4 26.8 24.8 22.1 18.6 13.530 17.9 17.8 17.5 17.1 16.4 15.5 14.3 12.8 10.7 7.850 13.9 13.8 13.6 13.2 12.7 12 11.1 9.9 8.3 675 11.3 11.3 11.1 10.8 10.4 9.8 9.1 8.1 6.8 4.9100 9.8 9.8 9.6 9.3 9 8.5 7.8 7 5.9 4.3150 8 8 7.8 7.6 7.3 6.9 6.4 5.7 4.8 3.5200 6.9 6.9 6.8 6.6 6.4 6 5.5 4.9 4.2 3300 5.7 5.6 5.5 5.4 5.2 4.9 4.5 4 3.4 2.5400 4.9 4.9 4.8 4.7 4.5 4.2 3.9 3.5 2.9 2.1500 4.4 4.4 4.3 4.2 4 3.8 3.5 3.1 2.6 1.9600 4 4 3.9 3.8 3.7 3.5 3.2 2.9 2.4 1.7700 3.7 3.7 3.6 3.5 3.4 3.2 3 2.6 2.2 1.6800 3.5 3.4 3.4 3.3 3.2 3 2.8 2.5 2.1 1.5900 3.3 3.2 3.2 3.1 3 2.8 2.6 2.3 2 1.4

1000 3.1 3.1 3 3 2.8 2.7 2.5 2.2 1.9 1.4

Sample Size

Distribution of respondents:

6

profile ofrespondents…

7

Gender

46 54

0% 20% 40% 60% 80% 100%

Men (n=232) Women (n=274)

Age Group

10 46 37 7

0% 20% 40% 60% 80% 100%30 and younger (n=51) 31 - 40 (n=234)41 - 50 (n=188) 51 and elder (n=33)

Education

16 34 38 21

0% 20% 40% 60% 80% 100%Primary (n=3) Basic (n=30)Secondary (n=174) Higher (n=191)University (n=108)

Cities and Districts

4%4%4%5%5%5%6%6%6%7%

7%8%

10%10%

14%

Panevėžys (n=18)Šiauliai (n=20)

Tauragė district (n=22)Utena district (n=24)Alytus district (n=26)

Klaipėda (n=27)Marijampolė district (n=28)

Panevėžys district (n=28)Telšiai district (n=31)

Klaipeda district (n=33)Šiauliai district (n=37)Vilnius district (n=43)

Kaunas district (n=49)Kaunas (n=50)Vilnius (n=70)

Socio-demographic Profile of Respondents

37%

63%

Big cities (n=185) The rest of Lithuania (n=321)

8

Use of Contemporary Communication Means of Respondents

Use of Internet

42 58

0% 20% 40% 60% 80% 100%

Use (n=215) Don’t use (n=291)

0%

Use of Internet Content Filter Programs

11 89

20% 40% 60% 80% 100%

Use (n=58) Don’t use (n=448)

Main Telecommunications Provider

Omnitel (n=195)

40%

Bitė Lietuva (n=72)14%

Don’t use (n=51)10%

Tele-2 (n=121)

24%

Lietuvos telekomas

(n=60)12%

9

profile of

children…If parents had more than one child falling into a required age group, they were asked to select one, when referring to. Child was selected by applying the rule of “The closest birthday”.

10

Socio-demographic Profile of Children

Nearly half of children in the survey, are pupils of secondary school ageing from 10 to 14 years old. Thus input of parents of children in this age group, made the biggest impact on overall results.

Number of Children in the Family

59 34 6 2

0% 20% 40% 60% 80% 100%

1 child (n=297) 2 children (n=172)

3 children (n=29) 4 And more children (n=8)

Parents taking part in the survey most often have one child.

Parents bringing up children of the preschool age build the smallest segment in the survey.

Age Group

6 24 44 26

0% 20% 40% 60% 80% 100%

Pre-school (n=31)

Primary school (n=122)

Secondary school (n=221)

High school/ employed (n=132)

11

Does your child owns personal mobile phone?

Nearly two thirds of children own personal mobile phones. The bigger the children, the more of them own personal mobile phones.

Mobile phones are normally bought by parents to children at the primaty school age. Every second parent does that.

3

47

70

89

65

97

53

30

11

35

0% 20% 40% 60% 80% 100%

Pre-school (younger than 7 years old)

Primary school (6/7 - 9/10 years old)

Secondary school (10/11 - 13/14 years old)

High school/ employed (14/15 - 17/18 years old)

Overall

Own Don’t own

12

Does your child use computer somewhere?Does your child use Internet somewhere?

As little as every fifth child doesn’t use Internet. Although Internet use amongst children is less active – two thrids of children use Internet somewhere.

Tendencies among computer and Internet use are similar – the bigger the children, the more active they are in computer and Internet use.

Overall

High school/ employed

(14/15 - 17/18 years old)

Secondary school

(10/11 - 13/14 years old)

Primary school

(6/7 - 9/10 years old)

Pre-school

(younger than 7 years old) 19

39

30

73

71

93

90

98

63

86

81

61

70

27

29

7

10

2

37

14

0% 20% 40% 60% 80% 100%

Internet

Compiuter

Use Don’t use

Internet

Compiuter

Internet

Compiuter

Internet

Compiuter

Internet

Compiuter

13

Does your child use Internet somewhere? Benchmark: 2003 – 2004 m. Eurobarometer

Source: EUROBAROMETER EB60.2 – CC-EB 2004.1. ILLEGAL AND HARMFUL CONTENT ON THE INTERNET. EU-25 COMPARATIVE HIGHLIGHTS, Eurobarometer, The Gallup Organisation Hungary

64% 64% 64%

45%49% 50%

60% 63%

30%

20%15%

0%

10%

20%

30%

40%

50%

60%

70%D

enm

ark,

200

3 -

2005

Nyt

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ands

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03 -

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5

Gre

at B

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2003

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Lith

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2003

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EU

-25,

200

3 -

2004

Latv

ia,

200

3 -

2004

Est

onia

, 20

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200

4

Pro

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“S

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Int

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200

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Slo

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Cyp

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ece

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14

In your opinion, when your child started using Internet?Filter: parents, whose children use Internet, answered the question

5%

16%

3%

43%

33%

Less than 7years old (n=16)

7 - 10 years old (n=105)

11 - 14 years old (n=138)

15 years and elder (n=51)

N\N (n=8)

15

In your opinion, how often your child is using Internet?Filter: parents, whose children use Internet, answered the question

Two thirds of parents believe that their children use Internet 2-3 times per week and more frequently. Out of this number, every third parent thinks that his/her child uses Internet everyday.

With the exception of children of pre-school age, frequency of Internet usage is alike across different age groups.

17

35

38

42

38

67

25

30

27

27

17

17

14

15

16

8

5

6

7

6

11

6

7

8

3

4

5

0% 20% 40% 60% 80% 100%

Pre-school (younger than 7 years old) (n=5)

Secondary school (10/11 - 13/14 years old) (n=156)

Primary school (6/7 - 9/10 years old) (n=37)

High school/ employed (14/15 - 17/18 years old) (n=119)

Overall (n=318)

Every day or nearly everyday2-3 times per weekOnes per week2-3 times per monthOnes per month and less Don’t know

16

Does you child uses Internet in the following places? Filter: parents, whose children use Internet, answered the question

11%

16%

19%

21%

44%

48%

68%

At your work place (n=10)

At Internet cafe (n=50)

At somebody else’s home (n=59)

At library/ public place (n=67)

At friends home (n=139)

At home (n=154)

At school (n=217)

The Main Place of Internet Use

42%

30%

12%

3%3%3%3%4%

At home (n=135)At school (n=95)At friends home (n=38)At somebody else’s home (n=9)At Internet cafe (n=9)At library (n=9)At your workplace (n=10)Don’t know (n=13)

The most frequently children use Internet at shool and at home, whereas the main Internet use place in at home.

17

Does you child uses Internet in the following places? Benchmark: 2003 – 2004 m. Eurobarometer

Source: EUROBAROMETER EB60.2 – CC-EB 2004.1. ILLEGAL AND HARMFUL CONTENT ON THE INTERNET. EU-25 COMPARATIVE HIGHLIGHTS, Eurobarometer, The Gallup Organisation Hungary

At home

At school

At friends home

At somebody else’s home

At Internet cafe

At library other public institution

Somewhere else

0 10 20 30 40 50

EU-25, 2003 - 2004

Lithuania, 2003 - 2004

Project “Safer Internet”, 2005

In comparison with last two years, in Lithuania less of children use Internet at Internet cafes and more of them at home.

18

of safer Internet …perception

19

In your opinion, does Internet raise any threats for children (is safe)?

By age group

394748

54

615352

46

0% 20% 40% 60% 80% 100%

51 and elder30 and younger

41 - 5031 - 40

Does raise Doesn’t raise

50 50

0% 20% 40% 60% 80% 100%

Does raise (n=253) Doesn’t raise (n=253)

By education

27

33

42

56

59

73

67

58

44

41

0% 20% 40% 60% 80% 100%

BasicPrimary

Secondary

Higher

University

Does raise Doesn’t raise

By use of Internet

46

56

54

44

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Does raise Does raise

Big cities vs. The rest of Lithuania

45

59

55

41

0% 20% 40% 60% 80% 100%

The rest of Lithuania

Big cities

Does raise Does raise

20

11%

1%

2%

4%

6%

13%

15%

36%

41%

54%

Other

Financial expenses

Promotion of drugs

Negative impact on general education

Negative impact on school

Addictions

Disclosing personal information, new acquaintances

Facing violence

Negative impact on health

Facing pornography

In your opinion what threats Internet can raise for children? Filter: parents who believe that Internet can raise threats for children answer this question (n=253)

Every second respondent admit Internet threats for children. Respondents give different examples of Internet threats. In many instances parents indicated more than one threat. Most frequently parents have a fear of pornography or similar content on Internet, which might negatively affect development of children’s perception of intimate life.

Negative impact of physical and psychological health of a child is the second biggest threat. Parents believe that Internet might negatively affect children’s eyes, spine, might reflect on tiredness, irritation and negative emotions of children. Every third respondent mentioned violence.

21

Have you ever heard anything about illegal or harmful Internet content?

54 46

0% 20% 40% 60% 80% 100%Have heard (n=271) Haven’t heard (n=235)

By age group

36535556

64474544

0% 20% 40% 60% 80% 100%

51and elder41 - 50

30 and younger31 - 40

Have heard Haven’t heard

By education

2744

5576

10073

5645

24

0% 20% 40% 60% 80% 100%

PrimaryBasic

SecondaryHigher

University

By use of Internet

41

70

59

30

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Big cities vs. The rest of Lithuania

48

63

52

37

0% 20% 40% 60% 80% 100%

The rest of Lithuania

Big cities

Have heard Haven’t heard

Have heard Haven’t heard

Have heard Haven’t heard

22

In your opinion, what is illegal and harmful Internet content?Filter: Parents who have heard about illegal and harmful content of Internet answer the question

Most frequently parents have mentioned more than one example of illegal or harmful Internet content. Nearly all parents knew that pornography is illegal Internet content. Often violence was also assigned to the illegal and harmful information.

90%

54%

41%

36%

15%

13%

6%

4%

2%

1%

11%Other

Racism

Financial intrigues

Rude language

Chat rooms

Sects

Adverts on unhealthy habits

Paedophilia

Illegal software and viruses

Violence

Pornography

23

Have you ever shown an interest in how your child is using Internet? Filter: parents, whose children use Internet, answered the question

57 43

0% 20% 40% 60% 80% 100%

Have shown (n=181) Haven’t shown (n=137)

By age group

38555962

62454138

0% 20% 40% 60% 80% 100%

51 and elder41 - 50

30 and younger31 - 40

By education

1845

5478

10082

5546

22

0% 20% 40% 60% 80% 100%

PrimaryBasic

SecondaryHigher

University

By use of Internet

31

78

69

22

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Big cities vs. The rest of Lithuania

49

68

51

32

0% 20% 40% 60% 80% 100%

The rest of Lithuania

Big cities

Have shown Haven’t shown Have shown Haven’t shown

Have shown Haven’t shown Have shown Haven’t shown

24

63 15 22

0% 20% 40% 60% 80% 100%

Yes (n=201) No (n=48) D/K (n=69)

By age group

525759

71

1018

2413

3826

1816

0% 20% 40% 60% 80% 100%

51 and elder31 - 40

30 and younger41 - 50

By education

455762

74

913

1715

10045

3020

11

0% 20% 40% 60% 80% 100%

PrimaryBasic

SecondaryHigher

University

By use of Internet

58

67

10

19

32

13

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Big cities vs. The rest of Lithuania

63

64

17

14

21

23

0% 20% 40% 60% 80% 100%

Big cities

The rest of Lithuania

Yes No D/K Yes No D/K

Yes No D/K Yes No D/K

In your opinion, does your child use Internet safe, i.e. does he/she know how to select information, which can be trusted? Filter: parents, whose children use Internet, answered the question

25

Do you have any idea where to report if your child or you would face illegal or harmful Internet content?

This question was positively answered only by 8% of respondents. The biggest share of those are amongst parents with primary and basic education. Normally these groups don’t stand with high Internet safety evaluations.

8 92

0% 20% 40% 60% 80% 100%

Yes (n=42) No (n=464)

By education

581117

33

95928983

67

0% 20% 40% 60% 80% 100%

SecondaryHigher

UniversityBasic

Primary

By use of Internet

7

11

93

89

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Big cities vs. The rest of Lithuania

7

10

93

90

0% 20% 40% 60% 80% 100%

The rest of Lithuania

Big cities

Yes No Yes No

Yes No

26

In your opinion, where to report if your child or you would face illegal or harmful Internet content?Filter: Parents who know where to report answer this question

Most frequently Internet providers and Police was mentioned by parents, whereas “Hot line” spontaneously has not been mention at all.

6%

6%

10%

16%

29%

33%

Media, TV, radio

Short numbers: 112, 118, line for children

Children defense, inspection

Teachers, department of Education

Police

Internet provider, computer expert

27

Do you think you know how to educate children to use Internet safe?

28 72

0% 20% 40% 60% 80% 100%

Yes (n=140) No (n=366)

By age group

182530

37

827570

63

0% 20% 40% 60% 80% 100%

51 and elder31 - 4041 - 50

30 and younger

By education

1017

2555

10090

8375

45

0% 20% 40% 60% 80% 100%

PrimaryBasic

SecondaryHigher

University

By use of Internet

12

49

88

51

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Big cities vs. The rest of Lithuania

21

38

79

62

0% 20% 40% 60% 80% 100%

The rest of Lithuania

Big cities

Yes No Yes No

Yes NoYes No

28

In you opinion, how to educate children to use Internet safe? Filter: Parents who know how to educate children to use Internet safe answer the question

47%

19%

14%

13%

10%

7%

6%

5%

4%

4%

2%Other

Block undesirable websites

Empower others to take care about Internet safety

Tell not to disclose personal information and not to make any acquaintances on Internet

Bring up kinds in a way, so one could trust later on

Limit Internet time and access

Show an interest in how child uses Internet

Warn about threats on Internet

Forbid and control

Teach how to find necessary information

Talk more to children

29

of safe Internet …assurance

30

What means do you apply to assure child’s safety on Internet? Filter: parents, whose children use Internet, answered the question

1%

11%

11%

24%

28%

43%

54%

Other (n=3)

Use different filter programs to block undesirable websites (n=33)

Sit next to a child, when he/she is browsing on Internet (n=34)

Apply Internet limitations and Internet using rules (n=70)

Check the websites a child has visited (n=83)

From time to time take a look what child is doing on Internet (n=132)

Talk to child about illegal and harmful Internet content (n=165)

31

Talk to child about illegal and harmful Internet content

From time to time take a look what child is doing on Internet

Apply Internet limitations and Internet using rules

Check the websites a child has visited

Use different filter programs to block undesirable websites

Sit next to a child, when he/she is browsing on Internet

0 10 20 30 40 50 60 70

Every day or nearly every day

2-3 times per week

Once per week

2-3 times per month

Less than once per month

Applied means by frequency of Internet usage

The more children use Internet, the parents take means to assure safety on Internet.

32

What rules, limitations do you apply for your child to assure safety on Internet? Filter: parents, whose children use Internet, answered the question

3%

9%

16%

16%

17%

18%

23%

27%

32%

35%

38%

41%

44%

Other (n=8)

Downloading music and films is not allowed (n=25)

Downloading software is not allowed (n=46)

Time is set when phone line can not be busy, if Internet is connect via modem (n=20)

Copying pictures and documents is not allowed (n=50)

Visiting chat rooms and talking to strangers is not allowed (n=52)

Has to report if something was found on Internet that made him/her feel uncomfortable (n=67)

Making sure that access to Internet is share fairly among family members (n=79)

Meeting in person with someone who was met on Internet is not allowed (n=95)

Certain websites are not allowed to be visited (n=106)

No personal information to be disclosed (n=112)

Internet time restrains (n=123)

Rude language in e-mails or chat-rooms is not allowed (n=131)

33

In your opinion, is there any need to educate children to use Internet safe?

Although 28% believe they know how to educate children to use Internet safe, however overwhelming majority admits that there is a need to educate children.

96 22

0% 20% 40% 60% 80% 100%

Yes (n=488) No (n=9) D/K (n=9)

By age group

969698100

31232

0% 20% 40% 60% 80% 100%

41 - 5031 - 40

30 and younger51 and elder

By education

90959799100

72

0

33

121

0% 20% 40% 60% 80% 100%

BasicHigher

SecondaryUniversity

Primary

By use of Internet

95

98

2

1

3

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Big cities vs. The rest of Lithuania

97

96

1

2

3

1

0% 20% 40% 60% 80% 100%

Big cities

The rest of Lithuania

Yes No D/K Yes No D/K

Yes No D/K Yes No D/K

34

12

23

24

30

38

39

58

72

87

95

69

59

61

53

47

46

32

20

10

3

19

19

16

17

15

15

9

8

3

1

0% 20% 40% 60% 80% 100%

Employers

Non-state and non-profit organisations

Computer retails

Police

State institutions

Software providers

Internet providers

Media (TV, radio, newspapers)

Parents

School

Yes No D/K

Who, in your understanding, has to educate children to use Internet safe?

48 34 8 11

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100%

Parents (n=244) School (n=173)Internet providers (n=41) Software providers (n=15)State institutions (n=14) Media (TV, radio, newspapers)( n=8)Computer retails (n=3) D/K (n=7)

Although nearly everyone has mentioned school, however half of parents agree on the fact that the main responsibility to educate children to use Internet safe is parents’.

35

Illegal Internet content…

intention to report

36

Has your child ever told you about situations on Internet that made him feel uncomfortable?

A profile of parents, to whom their children have ever told about situations on Internet that made them feel uncomfortable, could not be identified. Those parents live in big cities as well as in province towns, they hold different degrees in education as well as are different in age.

9%

91%

Yes (n=28) No (n=290)

37

Did you try to report anywhere?Filter: Parents whose children have ever told about situations on Internet that made them feel uncomfortable, answered the question

14%

86%

Yes (n=4) No (n=24)

38

How did you behave?Filter: Parents whose children have ever told about situations on Internet that made them feel uncomfortable, answered the question

4%

4%

4%

7%

7%

7%

11%

21%

60%

Restarted computer

Didn’t do anything since the child knows well what is good and bad

Calmed the child down

Reported to Internet provider

Reported to teacher/ child’s friends mother at whose home Internet was used

Asked the child to report in the future as well

Blocked, erased the website

Told to close the website immediately

Talked to a child

Following from the previous slide is evident that as few as 4 respondents have reported on situation in question. One respondent talked about that to a teacher, since the child was using Internet at school, another – to a child's friends mother, since Internet was used at friends home, and two more respondents reported the situation to Internet provider.

39

If you would face illegal Internet content in the future, would you report about it to confidential phone line or fill in a relevant form on Internet?

65 27 7

0% 20% 40% 60% 80% 100%

Yes (n=331) No (n=138) D/K (n=37)

By age group

55616667

3635

24

94

9

28 5

0% 20% 40% 60% 80% 100%

51 and elder30 and younger

41 - 5031 - 40

Yes No D/k

By education

576364

71

3337

3222

677

4

7

28 9

0% 20% 40% 60% 80% 100%

PrimaryBasic

SecondaryUniversity

Higher

By use of Internet

64

67

25

30

103

0% 20% 40% 60% 80% 100%

Doesn’t use Internet

Use Internet

Big cities vs. The rest of Lithuania

64

66

29

26

8

7

0% 20% 40% 60% 80% 100%

Big cities

The rest of Lithuania

Yes No D/k

Yes No D/k Yes No D/k

40

TM