property maintenance - arpm.co.uk · at arpm, we deliver dedicated and tailored property management...

4
Down tools and concentrate on growing your business. We’ll handle the rest. Property Maintenance a distraction?

Upload: others

Post on 15-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Property Maintenance - arpm.co.uk · At ARPM, we deliver dedicated and tailored property management services to letting agents across England and Wales. It’s what we do best. And

Down tools and concentrate on growing your business. We’ll handle the rest.

Property Maintenance a distraction?

Page 2: Property Maintenance - arpm.co.uk · At ARPM, we deliver dedicated and tailored property management services to letting agents across England and Wales. It’s what we do best. And

Why outsource?

Typically, 70% of a property manager’s time is spent on property maintenance. Taking calls from tenants, day and night, about appliance repairs, leaking toilets and blown fuses; finding contractors and obtaining quotes; and communicating with the landlord.

And that failure to deal with maintenance issues and time-limited repairs requests efficiently can have huge consequences?

It all takes time – precious time that could be better spent handling new enquiries, rental valuations and tenant viewings, which ultimately gives you more customers and increased revenue.

At ARPM, we deliver dedicated and tailored property management services to letting agents across England and Wales. It’s what we do best. And we can do it under your brand too.

What our service includes

With our 24/7 property maintenance service, you’ll never need to worry about picking up the phone during an all-important landlord valuation or having your evening or weekend disrupted by a concerned tenant.

You can work on your business and not ‘in’ it, keeping full control of the rental income and management fee, while we handle the rest.

From the day your tenant moves in, or the moment you decide you’d like us to look after your existing portfolio, you can get straight back to what really matters – finding new business.

• Free and easy transfer and handover

• Welcome call with your tenant and landlord

• Dedicated property manager and support team working on your behalf

• 24/7, 365 days a year service

• Contractor management via our fully vetted network or your own preferred suppliers

• Arrangementofgassafetycertificateandall legalcertificationsrequired

• Managing property inspections with clerks

• Direct reporting and liaison with landlord

• Serving Section 21 notices

• Access to free legal advice (via your property manager)

All for £20 per property per month – Fixed.

For just £20 per property per month, you can say goodbye to dealing with toilets, tenants and time-consuming maintenance issues.With our fixed fee outsourced property maintenance service, you can concentrate on growing your lettings business, and let us concentrate on delivering an exceptional service that will leave your landlords and tenants singing your praises.

It’s a hassle-free and cost-effective way to enjoy the rewards of providing full property management without the headache and regulation to go with the day-to-day problematic maintenance issues.

Did you know...

It takes between 5 and 15 emails and telephone calls with the tenant, landlord and contractor to get even the simplest of boiler breakdowns fixed?

Page 3: Property Maintenance - arpm.co.uk · At ARPM, we deliver dedicated and tailored property management services to letting agents across England and Wales. It’s what we do best. And

Why use ARPM?

We have over a decade’s experience in the lettings industry. We understand the time and cost pressures letting agents face when it comes to handling property maintenance issues; we understand the need for landlords to receive a great service and value for money; and we understand that tenants need to be well-looked after.

That’s why we specialise in property management and leave the lettings side to you, the experts.

With ARPM’s outsourced property maintenance service, you will be giving your tenants and landlords the best service possible in a cost-effectiveway.

• Simple and easy transfer

• Fixed fee

• Fully complaint

• Usingthelatestproptech(Fixflo, Goodlord,TechletSolutions)

And because property management is all we do, we have the expertise and infrastructure to help you grow. Whether you have 50 properties, or 500, our team has the skills and capability to take on new instructions at the drop of a hat.

We also understand the importance of brand identity, which is why we can provide all of our services in your name, under your brand.

You might also like to consider our other services

• End of tenancy service (includes renewals)

• Rent collection service

• Full management service

Call our friendly team on

01923 775705

Page 4: Property Maintenance - arpm.co.uk · At ARPM, we deliver dedicated and tailored property management services to letting agents across England and Wales. It’s what we do best. And

ARPM, Penn House, 30 High Street, Rickmansworth, Herts WD3 1EP

01923 775705 [email protected] arpm.co.uk

Don’t just take our word for it...

“We employed ARPM as a white label managing agent to compliment and add additional manpower to our existing internal management department that was creaking at the seams. After an initial period of getting used to each other’s methods, we have found the service exemplary, efficient, adaptable and professional and would have no hesitation in recommending to others.”

Multi-branch Agent, West London

“Dealing with maintenance issues; managing contractors; chasing contractors and tenants for access; and seeking landlord sign-off for example was becoming a big drain on our resources. We needed to change this without losing control of our portfolio and were introduced to ARPM’s service. Their service has helped our in-house team to focus on giving customers a better service. Very pleased and would recommend to other agents with similar issues.”

Two-branch Independent, Hampshire