prospect to vip webinar
TRANSCRIPT
1© Harper Hallett Consulting Ltd
From Prospect to VIP
Chris Hallett
© Harper Hallett Consulting Ltd 2
If you don’t know where you going you
won’t know when you get there ~Anon
© Harper Hallett Consulting Ltd 3
The Big Question?
How are you going to convert your prospect
into a VIP High Revenue Generating Client?
© Harper Hallett Consulting Ltd 4
The Focus is on List
Building
The Money is in the List!
© Harper Hallett Consulting Ltd 5
List Building without a plan……..
© Harper Hallett Consulting Ltd 6
……is like a dog chasing a car!
Now What
?
© Harper Hallett Consulting Ltd 7
The Big Question is?
What are you going to do with your list once
you’ve built it?
© Harper Hallett Consulting Ltd 8
What’s in Store
1. Why ‘From Prospect to VIP’
2. What goes wrong when Coaches &
Consultants launch their expertise on-line
3. How you can easily fix it
4. What if…
© Harper Hallett Consulting Ltd 9
Why ‘From Prospect to VIP’
© Harper Hallett Consulting Ltd 10
Why Me? IT
25yrs Project Manager
Business Process
Business Change
© Harper Hallett Consulting Ltd 11
Technology
Process
A BThe Journey
© Harper Hallett Consulting Ltd 12
Transformation Coach
Taking people of an a personal journey
of discovery and enlightenment to
achieve a massive transformational
goal
© Harper Hallett Consulting Ltd 13
On-Line Marketing?
Technology
Process
A BThe Journey
© Harper Hallett Consulting Ltd 14
The Big Players were teaching
List Building
Optin Pages
Sales Pages
…….the nuts and bolts
© Harper Hallett Consulting Ltd 15
© Harper Hallett Consulting Ltd 16
No one was telling me the overall process of how to start online, get prospects to become customers
© Harper Hallett Consulting Ltd 17
I did what I have always doneI created a Process Map
That mapped the Customers Journey
© Harper Hallett Consulting Ltd 18
The Big Question?
How are you going to transform your
prospect into a VIP High Revenue
Generating Client?
© Harper Hallett Consulting Ltd 19
Travel companies aren't interested in just selling you a ticket
© Harper Hallett Consulting Ltd 20
They sell you a ticket, a journey a destination?
Experience
© Harper Hallett Consulting Ltd 21
You really buy….
Experience
© Harper Hallett Consulting Ltd 22
We need to treat our on-line customers
exactly the same!
© Harper Hallett Consulting Ltd 23
We want our prospects to sign up, buy
from you and become your VIP Clients
© Harper Hallett Consulting Ltd 24
9 Business Killing Mistakes
What can go wrong when we launch on-line
© Harper Hallett Consulting Ltd 25
1. Focus on the wrong end of the problem – List building
Dis-engagedUnresponsiveUnsubscribesComplaints
© Harper Hallett Consulting Ltd 26
2. No PlanNo Flight Plan
No Navigation
System
=
Wrong PlaceCrash!
© Harper Hallett Consulting Ltd 27
3. No Process
The Journey & the Experience
© Harper Hallett Consulting Ltd 28
4. Time Bandits
Underestimating
Selling before
Building
Time vs Money
© Harper Hallett Consulting Ltd 29
5. Your Beliefs
Limiting Decisions
Limiting Beliefs
Behaviours
Fear
© Harper Hallett Consulting Ltd 30
6. Shiny Object Syndrome
Jump before
measuring
Latest Offer
Completion?
© Harper Hallett Consulting Ltd 31
7. No Engagement
No Research
Inactive List
Cold List
Unsubscribe
No Sales
© Harper Hallett Consulting Ltd 32
8. Piecemeal Development
© Harper Hallett Consulting Ltd 33
9. Inaction
No Follow Up
Delaying
G.U.T.S – Jeff
Herring
© Harper Hallett Consulting Ltd 34
7 Reasons Why Prospects Don’t Engage With Your Message
Errors of Engagement
© Harper Hallett Consulting Ltd 35
1. The Category of Many
Lost in a sea of similarity
© Harper Hallett Consulting Ltd 36
2. No Compelling Offer
© Harper Hallett Consulting Ltd 37
3. Focus on You
Fail to focus on the customers needs
© Harper Hallett Consulting Ltd 38
4. Too Much Information
Overwhelm
Loose their way
Stop
Bad Feeling
© Harper Hallett Consulting Ltd 39
5. Don’t Know How To
Just how do you
engage with your
community and keep
them engaged?
© Harper Hallett Consulting Ltd 40
6. Wrong Language
5% of our
communication is
derived from the
words
© Harper Hallett Consulting Ltd 41
7. Selling Your StuffP A T H
Pain
+
Transformation
=
Happy Client
© Harper Hallett Consulting Ltd 42
The 5 MindSet Shifts
How to Fix It
© Harper Hallett Consulting Ltd 43
1. Marketing MindSet
Sales and Marketing are separate from
Coaching
© Harper Hallett Consulting Ltd 44
2. Writers MindSet
There’s no place for your ego when you're
writing
© Harper Hallett Consulting Ltd 45
3. Customers MindSet
Look at what you do from your customers
viewpoint
© Harper Hallett Consulting Ltd 46
4. Expert MindSet
Systems, Process, Opinion = ‘Ology’
© Harper Hallett Consulting Ltd 47
5. Educators MindSet
You have a duty of care to educate your
audience
© Harper Hallett Consulting Ltd 48
5 x 5 Strategy
How to Fix It
© Harper Hallett Consulting Ltd 49
1. Clarity of your Direction
1. Vision2. Goal3. Purpose4. Transformation5. Benefit
© Harper Hallett Consulting Ltd 50
2. Manage The Prospect
1. Outcome2. Plan3. Transitions4. Engagement5. Multi Dimensional
© Harper Hallett Consulting Ltd 51
3. Product Life Cycle1. No Pain = No Sale2. Unique Pain Remedy (UPR)3. Transformation4. Tangible5. Price
© Harper Hallett Consulting Ltd 52
4. Technology Road Map
1. Supporting2. Time Saving3. Repeatable4. Integrated5. Cost Effective
© Harper Hallett Consulting Ltd 53
5. Engage The Prospect
1. Rapport2. Inform3. Relationship4. Automation5. Visibility
© Harper Hallett Consulting Ltd 54
How do you Implement these steps easily & quickly
© Harper Hallett Consulting Ltd 55
Business Strategy – Where are you going
The Product Lifecycle– Meeting the Clients needs
The Customer Journey– Mapping the process
Technology Roadmap– Technology to support
Engagement Strategy – Informing & Educating
© Harper Hallett Consulting Ltd 56
Pre-Study Questionnaire – Goals and Aspirations
Introduction to Project Management
© Harper Hallett Consulting Ltd 57
© Harper Hallett Consulting Ltd 58
How does it work?
© Harper Hallett Consulting Ltd 59
My VIP Client Journey
Get Access Now – Immediate Access
Introductory Questionnaire
Monday 3rd March Introduction to
Project Management
Monday 10th March My VIP client Journey
© Harper Hallett Consulting Ltd 60
Bonuses Programme
Your Investment
Intro to PM $497/£297 Master Mind $597/£357
Total > $1,100/£600
One time Investment
$297/£177
© Harper Hallett Consulting Ltd 61
Recap
1. Why My VIP Client Journey
2. 9 Business Killing Mistakes
3. 7 Reasons why you stay stuck
4. 5 MindSet Shifts
5. My VIP Client Journey
© Harper Hallett Consulting Ltd 62
What If……
Q & A
© Harper Hallett Consulting Ltd 63
What If……
1. Facebook Life Transformations
2. Email [email protected]
3. Discovery Session