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Protect Your System From Money LeaksAccounts Payable Watchdog™
Vladimir Forfutdinov, Control’s Force Inc.Randy Whitehair, Freudenberg-NOK
March 19, 2012
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BUSINESS DATA PROTECTION
• Why do you need a WatchDog?
• Money Leaks
• How does it Work?
• Where do you start from?
• Success Story
• Q&A
Agenda
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BUSINESS DATA PROTECTION
• Vendor Frauds and Errors
• Occupational Frauds
• Human entry input Errors
• System Errors
• Control across multiple ERPs‣ 2.7 ERP per company
• Control is vital duringbad economy
Why do you need a WatchDog?
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BUSINESS DATA PROTECTION
• Occupational Fraud‣ Fred manages vendor master‣ Mary runs vendor cheques‣ Fred and Mary conspire
• Vendor Errors‣ Duplicate invoice‣ Part shipped but not found in the PO‣ Commodity with wrong price
• Segregation of Duty breach‣ Mary can approve Purchase Orders‣ Fred can approve Invoices‣ Fred is not available, Mary gains access
Money Leaks
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BUSINESS DATA PROTECTION
• Only a random sample of A/P transactions are checked
• Postmortem exception identification‣ Not all fraud can be traced historically
• Extend operational cost
• Most SMBs cannot afford a staff of controllers
Controllers as A/P Watchdogs
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BUSINESS DATA PROTECTION
• 100% of A/P are under strict control
• SaaS Solution
• Stop money leaks:‣ Duplicate invoice (fuzzy invoice # matching)‣ Item price and quantity ‣ Ghost logistics invoice (Invoice without PO)‣ Ghost item (received part doesn’t match PO)‣ Frauds (vendor’s fraud, cybercrime, purchasing for personal gain,
etc.)
Accounts Payable Watchdog™
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BUSINESS DATA PROTECTION
• XML Adaptor‣ QXtend‣ Progress
• A/P Watchdog™ Service‣ Checks 100% of all Invoices‣ Finds exceptions
• Alert Resolution Manager (ARM)‣ Notifies controllers in real-time‣ Provides a UI for better root cause analysis
How Does It Work?ERP
DB XML Adaptor ARM
Controllers
A/P Watchdog™ Service DB
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BUSINESS DATA PROTECTION
• A/P Detective™ service ‣ Download the Progress script for your QAD environment ‣ Export 2 years of POs, 1 year of Vouchers & 6 month of Checks‣ Upload to Transaction Watchdog™ portal‣ Get A/P Detective™ Report summary
• A/P Data Analyzer service (optional)‣ Get a comprehensive report of all exceptions found in the A/P data‣ Get access to the ARM client to aid root cause analysis
• A/P Watchdog™ service‣ Install a real-time QXtend or Progress adaptor‣ Get immediate notification of any A/P data issues‣ Get access to the ARM client
Where do you start from?
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BUSINESS DATA PROTECTION
A/P Detective™ Sample
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BUSINESS DATA PROTECTION
A/P Detective™ Sample cont.
Freudenberg-NOK Confidential
IntroductionWho is Freudenberg-NOK?
Freudenberg-NOK Confidential
Germany
Japan
USA
Global, diverse & established Partners
IntroductionWho is Freudenberg-NOK?
Freudenberg-NOK Confidential
International Seal Co.O-Rings
SelastomerCustom Seals & Shapes
Acquired 1998
Tramco (Transtec)Aftermarket Products
Acquired 1991
Detroit GasketGasket Products
FarnamGasket Products Acquired 1999
MerkelFluid Power Products
Acquired 1996
Tri-DaytonPTFE Products Acquired 1995
Verco Seal CompanyFluid Power Products
Acquired 2000
High Quality ProductsPTFE Products
TranscomRadial Shaft Seals
Nu-Seals
Custom Molded Products Acquired 2002
Helix GloucesterLiquid Silicone Rubber
American Seal Inc.O-Rings
Acquired 2004
Helix MedicalMedical Products
Imperial RubberOil & Gas Products
Acquired 2006
Tetralene, Inc. / TetraleneElastomers
Oil & Gas Products
Petroleum Elastomers (PEI)Oil & Gas ProductsAcquired 2008
ANURA Plastics Engineering Corp.
Healthcare/MedicalAcquired 2008
Precision IndustriesRubber Diaphragms
Acquired 2007
IntroductionWho is Freudenberg-NOK?
Freudenberg-NOK Confidential
Brazil Facilities São Paulo, Diadema
Mexico Facilities QueretaroLermaCuautla
Canada Facilities TillsonburgNiskuMarkham
China Facilities Shenzhen, China
USA Facilities:
Michigan (Plymouth - Headquarter)
California (Santa Ana, Carpinteria, Baldwin Park,
San Luis Obispo)
Colorado (Denver)
Georgia (LaGrange, Cleveland)
Indiana (Morristown, Shelbyville, Ligonier, Scottsburg)
Illinois (Elgin)
Iowa (Spencer)
Massachusetts (Gloucester)
Minnesota (Shakopee)
Nevada (Henderson)
New Hampshire (Ashland, Bristol, Franklin, Laconia, Manchester, Northfield)
Ohio (Milan, Findlay, Troy)
Texas (Houston)
Wisconsin (Necedah, Germantown)
Freudenberg-NOK - Locations
Introduction
Freudenberg-NOK Confidential
Aerospace
Aftermarket
Agriculture/Construction
Appliance
Automotive
Chemical Processing
Diesel Engine
Healthcare/Medical
Industrial Equipment
Outdoor Power
Oil & Gas
Recreation
Semiconductor
IntroductionFreudenberg-NOK - Wide Range of Market Segment
Freudenberg-NOK Confidential
O-RingsRadial Shaft Seals
Gaskets Vibration ControlSpecialty Sealing
Fluid Power Products
Custom silicone molding Stripe Tubing Thermoplastic Molding
IntroductionFreudenberg-NOK - Product Divisions
Freudenberg-NOK Confidential
•American Axle
•Arvin / Meritor
•BMW
•Bosch
•Bobcat
•Caterpillar
•Chrysler
•Dana
•Delphi
•Ford
•General Motors
•Harley Davidson
•Honda
• ITT Automotive • John Deere• Mercedes• New Venture Gear• Nissan• Polaris• Siemens• Tenneco• Timken• Toyota• TRW• Visteon• Whirlpool
IntroductionFreudenberg-NOK - North American Customers
Freudenberg-NOK Confidential
Freudenberg-NOK Confidential
Production deployment18 QAD Instances
Freudenberg-NOK Confidential
• 25 different sites• 25 QAD Enterprise Applications instances• Over 1,000 supplier invoices a day• Each site can use a unique invoice receiving process• Suppliers send invoices with exceptions
Production deploymentThe Challenge
Freudenberg-NOK Confidential
• Makes our team’s life easier• Alerts any pricing discrepancies before invoice is
processed• Substantially reduces the risk of duplicate entries
including ERS (multiple lots)• Reveals overpayments• Allows to be proactive versus reactive• Cuts auditor’s cost
Production deploymentValue of Watchdog
Freudenberg-NOK Confidential
• FNST has been using A/P Watchdog™ for more than a
year• More than 5,000 alerts up today• One alert alone saved us over $8,000 of over payment• No false positives have been found• FNST was able to customize the ARM Client
Production deploymentImprove the Bottom Line
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BUSINESS DATA PROTECTION
• Accounts Payable Watchdog was presented
• QAD runs business processes while Transaction Watchdog controls transactions across multiple processes.
• Saves resources and cuts operational cost
• Reveals any attempt of fraud or supplier’s error
• Retain control of On-Demand QAD deployments
Recap
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BUSINESS DATA PROTECTION
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Questions?
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BUSINESS DATA PROTECTION
Contact• Randy Whitehair - [email protected]
• Vladimir Forfutdinov - [email protected]