protecting consumers and fostering responsible ad … · ads seen by 96% of the eu population are...

28
EASA: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD INDUSTRY through SELF&CO-REGULATION in EUROPE Justina Raižytė Head of Development and Policy, EASA [email protected]

Upload: others

Post on 25-Sep-2020

4 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

EASA:PROTECTING CONSUMERS and FOSTERINGRESPONSIBLE AD INDUSTRY throughSELF&CO-REGULATION in EUROPE

Justina RaižytėHead of Development and Policy, [email protected]

Page 2: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

27self-regulatoryorganisationscovering 25countries

Page 3: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

13industry

organisationsrepresenting

advertisingvalue chain

Page 4: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

Ads seen by

96%of the EU population are

covered by self-regulation

Page 5: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

How does adself-regulationwork?

SROs Industry

Consumers

Page 6: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

SR DEVELOPMENT & COORDINATIONSupporting coherent, dynamic and strong SR network.Coordinating cross-border complaints and dissemination ofbest practice.

POLICYEnsuring development of ad self-regulation as a policy tooleffectively complementing regulatory framework

PROJECTS & SERVICESFacilitating compliance with industry commitments.Overseeing pan-European monitoring exercises.

What is the role of EASA?

Page 7: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

2008: EASA’sBest Practice Recommendationon Digital Marketing Communications

“Digital marketing communications aresubject to all the existing rulesof the SRO’s advertising code,

as is the case with marketing communicationsin traditional media”

Page 8: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

2008: EASA’sBest Practice Recommendationon Digital Marketing Communications

~45%

Complaints concerningdigital marketingcommunications

~13%

2008 2018

Page 9: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

2018: EASA’sBest PracticeRecommendationon InfluencerMarketing

Page 10: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

of marketers agree thatbrands and influencers need to take

transparency more seriouslyto be sustainable *

*1173 marketing specialists (UK & US)Source: Influencer Intelligence 2019 report

Page 11: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

•EASA Best Practice Recommendation on Influencer Marketing, 2018

Content of a post generated:• in exchange for payment or other

reciprocal arrangements and• under form of control of the brand needs to be clearly identified as

marketing communication

Page 12: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

claims

APPROPRIATEDISCLOSURE

TRANPARENCYIS ONLY THE

FIRST STEPTYPE of AD

OTHERRULES

IDENTIFICATION

RELATIONSHIP withBRAND

Page 13: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

Examples of Influencer Marketing cases

Page 14: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

France

Page 15: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

Italy• Targeting kids with

inappropriate productpromotion

• Irresponsible advertising

“the photo is for illustrative purposes onlybecause these candies are suitable for olderchildren”

Page 16: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

UK

• Unauthorised health claims• Weight loss claims• Irresponsible advertising

Page 17: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

of Instagram poststhat seem to be a

commercialcollaboration and didn’t

indicate it in any way*74%

2017 2018

12%33% identified but notinstantly / not explicitly

* Source: French SRO ARPP’s Observatory of advertising digital practices:Monitoring on influencers 2017 and 2018

Page 18: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

* Source: Italian SRO Istituto dell’Autodisciplina Pubblicitaria (IAP)

235%increase in number of posts on Instagram,

Twitter and Facebookin Italian that claim to be sponsored in 2018

Page 19: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

FUTURE CHALLENGES forINFLUENCER MARKETING

Page 20: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

2015 2016 2017 2018

GROWING ECOSYSTEM

+320 New platforms andinfluencer marketing focused

agencies in the last 12 months

Source: Influencer Marketing hub; Influencer Marketing Benchmark Report 2019

Page 21: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

NEW TECH SOLUTIONS

Page 22: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be
Page 23: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

1.9 MUS

342 KFrance

170 KJapan

198 KUK

209 KUS

Top 5 Virtual Influencers

Page 24: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

HARNESSING TECH-INNOVATIONS TOENSURE CONSUMER PROTECTION

Page 25: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

Conductingcutting edge‘avatar’ andAI enabledad monitoringexercises

Page 26: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

Following the consumer –earning trust

Page 27: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

Embracingnew advertising forms and

developing ad standardsto deliver

responsiblecommercial communications

Page 28: PROTECTING CONSUMERS and FOSTERING RESPONSIBLE AD … · Ads seen by 96% of the EU population are covered by self-regulation. ... Twitter and Facebook in Italian that claim to be

THANK YOU!

Justina RaižytėHead of Development and Policy