providence health - fall 2011

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A GUIDE TO HEALTHY LIVING AND QUALITY CARE PROVIDENCEHEALTHONLINE.ORG Providence Holy Cross Medical Center Mission Hills Providence Saint Joseph Medical Center Burbank Providence Tarzana Medical Center Tarzana Excellence in Health Care What we’re doing to provide superior treatment for you JOIN OUR FAMILY Gain access to Providence’s network of providers through open enrollment FEELING FLUTTERS? Why it’s critical to get your irregular heartbeat checked HONORING BREAST CANCER AWARENESS MONTH Low-cost mammograms are available now FALL 2011 Providence

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Page 1: Providence Health - Fall 2011

A guide to heAlthy living And quAlity cAre

providenceheAlthonline.org

Providence Holy Cross Medical Center Mission Hills

Providence Saint Joseph Medical Center Burbank

Providence Tarzana Medical Center Tarzana

Excellence in Health Care What we’re doing to provide superior treatment for you

Join our FamilyGain access to Providence’s network of providers through open enrollment

Feeling Flutters?Why it’s critical to get your irregular heartbeat checked

Honoring Breast CanCer awareness montHLow-cost mammograms are available now

FALL 2011Providence

Page 2: Providence Health - Fall 2011

Dale SurowitzChief ExecutiveProvidence Tarzana

Produced by Marketing & Communications at Providence Health & Services’ Valley Service Area

Providence Health Editor-in-Chief: Nancy Franklin

Providence Health Managing Editors: Patricia AidemJennifer FagnaniConnie MatthewsNatasha Shows

Contributor: Tiffany DeVall

Content Editor:Colleen Ringer

Art Director:Maggie Conners

Production Technology Specialist:Sonia Washington

Imaging Specialist:Dane Nordine

Production Manager:Tanya Clark

Providence Health is published four times annually by McMurry, 1010 E. Missouri Ave., Phoenix, AZ 85014. Volume 3, Number 4 © 2011 McMurry.

The material in Providence Health is not intended for diagnos ing or prescribing. Consult your physician before undertaking any form of medical treatment or adopting any exercise program or dietary guidelines. For permission to reprint any portion of this magazine, or to do one of the

Printed on recycled paper.

following—give us a new address, let us know that you are receiving more than one copy, or tell us you prefer not to receive Providence Health—please call 1-888-626-8779.

Barry WolfmanChief Executive Providence Saint Joseph

Larry BoweChief Executive Providence Holy Cross

PROVIDENCE hEalth

2 | Providence Health fall 2011 providencehealthonline.org

In tHIs Issue

6 Get Great Care Open enrollment

offers you the chance to connect with Providence’s vast network of health resources.

8 Going Above and Beyond Providence provides quality health care to you and your family, 24/7.

IN EVERY ISSUE 3 Community Connections

12 Senior Health

13 Foundation Focus

14 Calendar of Maternity Programs

17 Calendar of Classes, Events and Lectures

thoughts from Your Chief executives

Award-Winning Health CareIn recent weeks, all three of our Providence medical centers in the San Fernando Valley earned unexpected honors. Los Angeles Times readers named Providence Saint Joseph Medical Center the “Best Hospital in the Valley,” and Providence Tarzana and Providence Holy Cross Medical Centers were ranked among the top hospitals in the greater Los Angeles area by U.S.News & World Report.

The credit lies solely with our physicians, nurses and staff, all of whom are constantly driven to look for new and better ways to care for patients. No idea is too small—from treating cancer patients to ensuring a good start for newborns—if it means we can provide your family members with better health care.

Our quality care is what helps rank us among the best; our compassion and our attention to individual needs is the mark of a Providence hospital.

In the coming months, your family likely will be facing the annual open enrollment period for medical benefits, and we urge you to consider Providence for your health care needs. Joining the Providence family means aligning with our superior services and gaining access to innovative health care, including cancer, heart, emergency, stroke and maternity services.

We have hundreds of highly respected and dedicated physicians across the Valley on staff at our hospitals, including those who are part of our expanding Providence Medical Institute.

Providence doctors and Providence medical centers work together to provide the best for your family.

Page 3: Providence Health - Fall 2011

Community ConnectionsOUR MISSION

providencehealthonline.org fall 2011 Providence Health | 3

To learn more about the diabetes programs at Providence Saint Joseph, call 1-888-HEALING or visit providencehealthonline.org.

Diabetes Programs Done right

As people of providence, we reveAl God’s love for All, especiAlly the poor And vulnerAble, throuGh our compAssionAte service.

core vAlues

compassionCaring for each person as part of our family.

Justice Working for a fair and equitable society.

respect Affirming the God-given dignity and worth of each person.

excellence Continually improving all that we do.

stewardship Wisely caring for and sharing human, environmental and financial resources held in trust.

*CORRECTION: In our summer issue, we incorrectly stated that ultrasound technology for detecting the degree of colon cancer advancement is only available at Providence Tarzana Medical Center. This technology is also available at Providence Saint Joseph Medical Center. We regret the error. Please call 1-888-HEALING for more information.

Providence Saint Joseph Medical Center has added another feather to its cap: The medical center is proud to announce that its inpatient diabetes program has received Advanced Diabetes Certification from The Joint Commission.

To earn this recognition from one of the leading certification and accreditation organizations, Providence Saint Joseph had to meet more than 200 standards, demonstrating the level of care it provides. Providence Saint Joseph is the first hospital in Los Angeles—and one of only three in California—to meet these rigorous standards.

“The standards include best practices for inpatient diabetes care as well as education, because many people with diabetes don’t

receive any education at all,” says Lisa Blomley, R.N., CDE, a diabetes education nurse.

Patients are educated in the basics of self-care, including nutrition, exercise, medication and blood glucose monitoring. Once they’re released from the hospital, an outpatient program is available to continue or reinforce their education. Nurses on staff are trained in the curriculum, which provides printed materials in English, Spanish and Armenian.

Excellence in Diabetes Care

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Community Connections

Download the mobile application so that your mobile device can read this scan. It will launch the new providencehealthonline.org on your mobile device.

HELP WItH HEALINg

Getonlineandgetinformed

Providence Tarzana Wound Center offers expert care

Anyone with a wound that just won’t heal needs specialized attention. Which is exactly what you’ll receive at the Providence Tarzana Wound Center.

Staffed by a team of physicians and nurses with years of wound management experience, the center provides comprehensive evaluation and treatment for people with chronic or nonhealing wounds, also called ulcers.“We have special training and expertise in the management of these wounds,” says Terry Daggi, R.N., MSN, a certified wound and ostomy care

nurse and the center’s program

director.

The center treats wounds including

diabetic foot ulcers, arterial ulcers, pressure ulcers, post-acute burns and surgical wounds, and offers specialized ostomy services.

wound care supportregardless of wound type, the providence tarzana wound center develops a treatment plan appropriate to each patient’s needs. for more information about the center, call 1-888-HEALING.

It’s time to think pink! October is National Breast Cancer Awareness Month, and Providence is reminding women about the importance of annual screening mammograms.

“Early detection saves lives, so we want to pick up cancers as soon as possible,” says Jerald Einziger, M.D., medical director of Providence Tarzana Women’s Center.

Women should begin annual screening mammograms at age 40, or sooner if their doctor suggests it based on risk factors, says Deanna Attai, M.D., a breast surgeon on staff at Providence Tarzana and Providence Saint Joseph Medical Centers.

Drs. Einziger and Attai recommend digital mammography, which is available at all three Valley medical centers, including Providence Holy Cross Medical Center.

“Digital mammography has been proven superior to standard mammography in women under age 50 and those with dense breast tissue,” Dr. Attai says. “Ideally, have your screenings done at the same facility every year so the doctor can check for changes.”

be prepared this open enrollment season: Choosing the right physician can be challenging. Yet it’s one of the most important things you will ever do. Spend time gathering information about your options, consider them carefully, and then select your primary care physician when you’re well informed. It’s a decision that will benefit you and your family this year and beyond.

Visitprovidencehealthonline.org for valuable information on how to choose a physician and hospital that best suit your needs, as well as to view Providence’s affiliated physicians, medical groups and contracted health plans.

focus on Quality: Providence is committed to improving quality of care and patient safety, and living our Mission. View our quality reports online at providence.org/california.

providence medical institute: Providence Medical Institute is a network of clinics and physicians, including nearly 200 primary care and specialty physicians available to the South Bay, San Fernando Valley and Santa Clarita Valley communities. In addition to primary care, urgent care and preventive care services, Providence Medical Institute also provides a wide range of specialty care services. Learn more at providence.org/pmi.

All Providence medical centers now offer screening mammograms at the reduced price of $100. To schedule yours, call 1-888-HEALING.

On tHe Web

Screenings Save LivesLadies, have you had your annual mammogram yet?

scheDule Your low-cost mammogram toDaY

Page 5: Providence Health - Fall 2011

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Community Connections

Providence High School enjoyed a busy summer with close to 400 students participating in our summer programs. Fifty-seven youths ranging in age from 5 to 14 took part in the first-ever Acting Camp, a three-week program that culminated in the presentation of a play written and conceived by the students.

The summer program also offered remedial and enrichment courses and athletics. Both the boys and girls basketball teams played summer league games and tournaments and prepared to compete for league titles.

School began Aug. 29 when PHS welcomed a freshman class of 125, one of our biggest classes in years. With a host of enhancements, such as the addition of four new advanced placement courses, academic decathlon, technology focus program, Latin and a dedicated learning resource center, Providence High School is preparing students for the future. The technology program joins our two other focus programs: media and medical, four-year commitments that prepare students for the latest careers.

In addition, Providence High is under new leadership this school year. Joe Sciuto, the new head of school, and Dennis Bullock, the new dean of students, assumed their roles July 1 and enjoyed a productive summer.

Eventful Summer Leads to Promising Fall at Providence High

Keeping a Closer Eye on Stroke PatientsWhen someone suffers a stroke, time is of the essence, and to minimize a stroke’s effects and complications, treatment is most effective when given within a three-hour window.

Providence Holy Cross Medical Center already has a stroke program in place that quickly provides patients with a diagnosis and treatment. And now, new technology has been added to move things along even faster.

It’s called telemedicine, and it uses high-tech webcams to send live video of a patient to a neurologist when a consult is needed by a doctor who isn’t on-site.

“Because time is everything when treating a stroke, we want to have the option of having a doctor treat a patient immediately, even if

Technology helps patients receive treatment faster

he’s not on campus,” says Patrice M. Hallak, P.T., NCS, service area director of orthopedics, neurosciences and rehabilitation for Providence. “This technology provides that option, making sure every patient is assessed and given appropriate treatment within the three-hour window.”

With this FDA-approved device, Providence Holy Cross can provide patients with a virtual assessment by a neurologist in addition to an on-site evaluation and imaging scans of the brain, also performed at the hospital.

“These cameras are like those you’d use with a home computer, but much more advanced,” Hallak says. “The physician can see details down to the patient’s eyelashes—it’s absolutely amazing.”

All three Providence medical centers are certified stroke

centers. To learn more about stroke care at Providence,

call 1-888-HEALING or visit providencehealthonline.org.

Superior Stroke

Services

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Open Enrollment: Time to Improve Your Health Care Access

You may have received an interoffice email or seen a flier near the water cooler: Open enrollment is approaching for many people. If you’re one of them, you have an opportunity. You can choose a Providence physician as your

primary provider and gain access to a system of quality, compassionate treatment.

Providence physicians have privileges at one or more of our three Valley Service Area medical centers. Providence Holy Cross, Providence Saint Joseph and Providence Tarzana Medical Centers are at the heart of the largest health care system serving the Valley and North Valley.

“Among the three hospitals, you’ll find almost every health care service available to take care of people in the community,” says William C. Scott, M.D., chief medical officer at Providence Saint Joseph. “There’s no reason for people to go across the hill for quality medical expertise.”

Combined StrengthsTo provide a continuum and consistency of treatment, Providence keeps patients within the Providence family. Transfers from one Providence medical center to another also can help keep patients closer to home.

“At Tarzana, we had a patient in the emergency department with a piece of bone pressing on the optic nerve, which could have led to blindness,” says Glenn Irani, M.D., chief medical officer at Providence Tarzana. “The trauma center at Holy Cross had the necessary expertise and immediately agreed to take care of that patient, who had a good outcome.” That kind of support and connection to specialty services is critical to providing the best medical treatment possible.

Bernard Klein, M.D., chief medical officer at Providence Holy Cross, sees continuous learning and improvement as another benefit to being part of a larger system. “We work closely together to enhance our

Is open enrollment approaching for you? Choose a Providence physician and you’ll benefit from a world of quality medical care

Page 7: Providence Health - Fall 2011

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How Can we Help You?Learn more about Providence and the many services its network of physicians and

facilities provides. Call 1-888-HEALING or visit providencehealthonline.org.

HEALTH PLANS• Anthem Blue Cross• AETNA• Beech Street• Blue Shield• Care 1st• CareMore Health Plan• CIGNA• Coventry• Easy Choice Health Plan• First Health• Health Net• Humana-Choice Care• L.A. Care• Molina• Motion Picture Funds• MultiPlan• PacifiCare

• PHCS• SCAN• SeeChange• Secure Horizons• UnitedHealthcare

PHYSICIAN GROUPS• El Proyecto Del Barrio• Facey Medical Group• Health Care LA• HealthCare Partners

Medical Group• Lakeside Community

Healthcare• Medicina Familiar

Medical Group• Preferred IPA• Regal Medical Group

Join the Providence family

Providence Holy Cross, Providence Saint Joseph and Providence Tarzana Medical Centers are contracted with most major insurance carriers and physician groups, meaning quality care is available at the lowest cost to you.

This open enrollment season, keep in mind that our hospitals have contracts with the following:

capabilities across all of our hospitals,” he says.In fact, there’s a formal program in place that brings together

physicians within a particular specialty, such as pediatrics or neurology. These physicians from all three medical centers meet to discuss common concerns and share best practices.

“I think that’s a real strength,” says Michael Sarti, M.D., director of medical affairs at Providence Holy Cross. “There are very few hospitals that interact with two other medical staffs to focus on quality outcomes.”

Every Providence medical center takes providing the most advanced, lifesaving medical treatment seriously—and delivers. This is made possible by the fact that each medical center is part of the Providence network of physicians, clinics, labs and hospitals, which means simplified access (for patients and physicians) and connectivity across the Providence family. Also, Providence is an in-network provider for many major insurance companies, furthering enhancing this convenience and interconnectivity.

High AchieversProvidence is getting recognized for its ability and excellence. In addition to many certifications and positive ratings from leading independent organizations, Providence also ranks high on calhospitalcompare.org, an independent partnership focused on health care quality.

“Our data there are as good or better than other hospitals in the region, in terms of quality of care,” Dr. Scott says. “Sometimes there is a misconception that there are things across the hill that aren’t available here—both in terms of quality and variety—but it’s just not true.”

There’s no reason to travel long distances to seek advanced medical expertise when it’s right in the community, Dr. Scott adds. Plus, Providence keeps bringing its expertise closer to where people live, with convenient satellite facilities such as those in Porter Ranch and Santa Clarita that provide services including imaging, lab tests and infusion therapy.

“We feel we have a responsibility to not only treat patients who come into our hospitals, but also to improve the health of the communities we serve,” Dr. Klein says.

In short, Providence provides quality care and access to a vast network of resources across the Valley Service Area. At the same time, all three medical centers maintain an emphasis on the kind of personalized attention people expect from a community hospital—and their primary care physician.

“When you want to have prompt, high-quality care, that means having a system of care and a network of physicians that work together to give the best possible outcome,” Dr. Irani says. “And that’s what Providence does.”

Page 8: Providence Health - Fall 2011

Excellence

8 | Providence Health fall 2011 providencehealthonline.org

ofExamples

Providence strives to be the best for its patients and their families. But what exactly does that mean?

It means constantly looking for ways to improve the care and services it provides to the community. This includes initiatives and protocols specifically designed to enhance patient care, safety and satisfaction.

Here are just a few examples of clinical excellence across the Providence Valley Service Area.

Everywhere you look, Providence demonstrates superior quality and dedication to caring for you and your family

Page 9: Providence Health - Fall 2011

Excellence

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Examples

Cancer CareFrom the moment it was first imagined, the Roy and Patricia Disney Family Cancer Center at Providence Saint Joseph Medical Center intended to set the standard for superior care.

As part of developing a world-class staff, every nurse has been cross-trained and certified to provide chemotherapy and radiation oncology care.

“Patients usually don’t get just one type of treatment,” says Jennifer Schaab, MBA, MPH, administrator at the center. “But now, instead of interacting with different nurses for each treatment, they can have one nurse who follows them through their entire course of treatment.”

The center also will be home to the Adolescent Young Adult program. A collaboration with Children’s Hospital Los Angeles, the program will treat an underserved population: adult survivors of pediatric cancer and people between the ages of 18 and 39 who have cancer. These patients often need different treatment from what’s offered for a typical adult or child.

ObstetricsProvidence has many resources to provide superior care to mothers and babies. But sometimes, even a small change in process can make a lifesaving difference.

Consider a protocol at Providence Holy Cross Medical Center, which tests every baby for jaundice. Left untreated in newborns, jaundice can lead to serious neurological problems.

The previous approach was to test for jaundice using a bilirubin screening, but only on babies with yellow skin, which can indicate jaundice. However that visual evaluation doesn’t work for all newborns because of varying skin tones, so the hospital began routinely running a bilirubin test on every infant.

The change matters, as demonstrated by a baby who showed no symptoms but was screened and discovered to have high levels of bilirubin. “That baby wouldn’t have been seen by his pediatrician for a few days, by which time the bilirubin level could have been high enough to cause permanent damage,” says Tricia Burkholder, R.N., BSN, nurse manager for the Maternity Nursery. “But we were able to start treatment right away.”

Further demonstrating its commitment to patient care, Providence Holy Cross has obtained “Baby-Friendly” certification by Baby-Friendly USA, which recognizes hospitals that provide an optimal level of care and information for breastfeeding mothers. Providence Saint Joseph and Providence Tarzana are working toward this certification.

What’s more, in the event a baby comes into the world with urgent or special needs, all three medical centers are home to neonatal intensive care units (NICUs), which offer specialized care for high-risk newborns.

The NICUs follow strict protocols to make sure everything goes smoothly. At Providence Tarzana Medical Center, for example, this adherence to established processes has resulted in one year, so far, with no central-line-catheter-related infections.

“Following a standard checklist of procedures improves outcomes,” says Tamera Martin, RNC, BSN, nurse manager of the NICU.

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Providence offers additional services in many other areas of expertise. To learn more,

call 1-888-HEALING or visit providencehealthonline.org.

Even More Services to

Care for You

BEst PracticEs

Pediatric Intensive CareNumerous protocols are in place at Providence Tarzana’s pediatric intensive care unit (PICU) to ensure superior care.

Recently, the hospital instituted a program to ensure solid physician coverage for the PICU and pediatrics department. As a result of careful coordination, at least two physicians are now on call at all times.

“Every single minute of every single day, we have physicians available who are fully dedicated to pediatric patients,” says Cesar Chavarria, M.D., a pediatric intensivist and medical director of the PICU. “This is a really good quality initiative.”

Thanks to this level of care, Providence Tarzana is able to help children that hospitals without a PICU can’t. For example, the team was able to assist a patient with infantile botulism, whose complicated case was diagnosed and treated successfully.

“It was a very gratifying case,” Dr. Chavarria says, “because everything turned out really well for this child.”

Vascular CareCarotid artery disease is a significant risk factor for stroke. One of the most advanced treatment options available is carotid stenting, which involves the insertion of a stent to open a blocked carotid artery.

Providence Tarzana has one of the few certified carotid stenting programs in the Valley, which requires both the surgeon and the hospital to be certified. The hospital has a zero mortality rate with this procedure.

How far does Providence go to achieve excellence? Recently, a quality process in place at Providence Holy Cross Medical Center was recognized as a best practice by The Joint Commission, a leading independent health care accreditation organization.

The process, developed by Providence Holy Cross, ensures that any patient hospitalized for pneumonia is offered a flu vaccine during flu season. Patients who have pneumonia are more susceptible to the flu, especially if they haven’t had a flu shot.

Nurses were trained to ask every patient if they had received a flu shot and, if not, to offer them one. These interventions took the rate of compliance from 64 percent to 100 percent.

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SpECial CarE for SpECial BaBiES

The neonatal intensive care units (NICUs) at all three Providence locations in the Valley are staffed by highly trained personnel and are equipped to care for babies born prematurely or with special needs. Because of this level of expertise, almost every infant requiring NICU care can be treated at one of our locations.

• Providence Tarzana Medical Center has a Level III NICU, which consistently ranks in the top 10 percent in the nation.

• Providence Saint Joseph Medical Center also has a Level III NICU, which can care for critically ill babies regardless of birth weight, gestational age or place of birth.

• Providence Holy Cross Medical Center now features a Level IIB NICU to provide care for most newborns, including those who need to be on ventilators or weigh less than 2.2 pounds.

Providence medical centers have door-to-balloon times well below the 90-minute standard and are approved STEMI receiving centers, which means patients identified as having a heart attack are directed first to those hospitals committed and equipped to provide a 24/7 response.

“We put a lot of hard work into knowing that if we do relatively simple maneuvers, we can shave minutes off the patient’s time,” Dr. Simon says. “Those minutes translate into less damage to the heart muscle.”

And over at Providence Holy Cross, a program has been established to follow up with heart failure patients after discharge, because education is an essential component of preventing readmission to the hospital. The program is also being developed at Providence Tarzana and Providence Saint Joseph.

“We want to make sure patients understand everything they need to do, such as managing their diet or taking medication,” says Steve Tanner, MBA, director of quality improvement and accreditation at Providence Holy Cross. “We have one nurse write the discharge instructions and another one double-check it, which has really helped with accuracy.”

The hospital also specializes in minimally invasive approaches for the repair of aneurysms, including abdominal aortic aneurysms.

According to Zahi Nassoura, M.D., a vascular surgeon and chief of staff, Providence Tarzana performs a high volume of vascular procedures every year—with outstanding results.

“Our surgeons do excellent work, and they’re part of a team that contributes to our superior outcomes,” he says. “This includes intensive care unit nurses, anesthesiologists and the team in the angiogram suite and operating room, who are all part of our dedicated group.”

NeurologyThe fact that all three Providence medical centers are certified stroke centers is a mark of excellence. The Hycy and Howard Hill Neuroscience Institute at Providence Saint Joseph elevates that expertise even more.

Later this year, the institute will open a new neuroscience unit designed to enhance care for patients with a wide range of neurological conditions. In the near future, this will expand to include outpatient services not available anywhere else in the Valley.

Additionally, the institute's Movement Disorders Center offers deep brain stimulation (DBS) to treat symptoms of Parkinson’s disease and essential tremor. Plus, the facility has been approved to begin conducting clinical trials.

“We’re always looking for opportunities to provide innovative services,” says Patrice M. Hallak, P.T., NCS, service area director of orthopedics, neurosciences and rehabilitation. “For example, there’s a lot of research going on right now in DBS for the treatment of obsessive compulsive disorder and untreatable depression. We’re hopeful that this research will prove beneficial and will be approved for patient use soon as another way we might be able to help people.”

Cardiac CareEvery Providence medical center in the Valley has outstanding outcomes in the treatment of heart attack. And the protocols in place at Providence Tarzana are a good example why.

The hospital looked closely at what’s known as door-to-balloon time. This is the length of time from when a patient who has signs of a heart attack is admitted to the emergency room until an angioplasty or other method is performed to open a blocked artery.

According to Benjamin Simon, M.D., a cardiologist and medical director of cardiovascular services, procedures were established to activate the medical team as soon as possible. This includes close communication with emergency medical responders in the field.

Coordination between the staff in the emergency room and the cardiac catheterization lab, where the opening of arteries is performed, is essential, too. By developing clear-cut protocols, the hospital has achieved a door-to-balloon time of 78 minutes, well below the established standard of 90 minutes. In fact, all three

“Every single minute of every single day, we have physicians available who are fully dedicated to pediatric patients,”

says Cesar Chavarria, M.D., a pediatric intensivist at Providence.

Page 12: Providence Health - Fall 2011

Senior Health

Be Good to Your HeartTo learn more about Providence’s comprehensive

cardiac care services, call 1-888-HEALING or go to providencehealthonline.org.

Irregular heart rhythms are serious business and need to be managed with the right expertise

Going Steady

12 | Providence Health fall 2011 providencehealthonline.org

eP LaB Now oPeN at ProvideNce HoLY croSS

All three Providence locations now feature Electrophysiology (EP) Labs, which offer specialized services to treat the electrical dysfunctions in the heart that cause arrhythmias.

The EP Labs can perform treatments such as cardiac ablation, which uses bursts of energy to destroy heart tissue that may be causing an irregular heartbeat. This helps healthy tissue maintain a normal heart rhythm. Pacemakers and defibrillators can also be implanted to regulate heart rhythms.

“We’re starting to shy away from medical therapy and start using ablation and device therapies more vigorously,” says Arby Nahapetian, M.D., an electrophysiologist and director of the EP Lab at Providence Holy Cross. “Based on clinical and safety trials, we know the outcomes are better.”

An exciting or happy event might make your heart beat faster for a few moments. But if you’ve ever noticed your heart fluttering, racing or beating irregularly for no apparent reason, it’s time to visit a specialist.

What’s the Big Deal?Abnormal heart rhythms, known as arrhythmias, can happen at any age but are seen more often in older adults. “They can be extremely dangerous, because they could lead to a stroke or a heart attack,” says Bharat H. Shah, M.D., a cardiologist and director for Cardio-Diagnostics at Providence Saint Joseph Medical Center.

Although not every arrhythmia is dangerous—and many treatments are available—a thorough evaluation is needed to identify the type of rhythm irregularity and what’s causing it.

“We also need to look for related problems such as high blood pressure, kidney disease or diabetes, which might tell us that the patient could have a more sensitive arrhythmia,” adds Daniel Eisenberg, M.D., medical director for Cardiac Services at Providence Saint Joseph.

What’s Next?One of the most common types of arrhythmia in older adults is atrial fibrillation, says Arby Nahapetian, M.D., an electrophysiologist and director of the Electrophysiology (EP) Lab at Providence Holy Cross Medical Center.

“It’s a frequent cause of stroke, but because there are sometimes no symptoms, it’s often undiagnosed and untreated,” he explains. “Feelings of fluttering in the chest, tunnel vision, dizziness or loss of consciousness could all be symptoms.”

Once a diagnosis is made, there are a number of treatments, including medications and minimally invasive procedures. A complete range of options is available at Providence Saint Joseph, Providence Holy Cross and Providence Tarzana Medical Centers.

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Foundation Focus

emergency FundsGoing Steady

providencehealthonline.org fall 2011 Providence Health | 13

The Providence Saint Joseph Foundation welcomes donations

of any size, and funds can be earmarked specifically for the

Emergency Department. To learn more, call 818-847-4673 or visit

providencefoundationsocal.org.

contribute to Quality care

Providence Saint Joseph Foundation comes to the rescue with funding for critical Emergency Department equipment

weight,” says Kevin Traber, R.N., director of Emergency and Cardiovascular Services.

The Foundation also obtained a state-of-the-art incubator for the ED, which provides support for babies who are born on the way to the hospital or in the ED. The incubator keeps a newborn’s temperature at the right level while the baby is assessed and transported to the obstetrics unit.

ED EssentialsOther equipment recently purchased includes dedicated wheelchairs—a necessity when more than half of all patients can’t walk into the ED on their own. The Foundation also provided funds for an ultrasound machine to make it easier for doctors to safely insert a central line catheter. Even something that might sound simple, such as digital thermometers, can make a big difference.

“They’ve improved efficiency because they take a temperature in three seconds,” Traber says. “And if you’re a patient who is short of breath, holding a thermometer in your mouth for three seconds is a lot better than a minute.”

But the need doesn’t stop there. “There’s always going to be a need for new equipment and supplies, but especially this time of year,” Traber says. “We’re grateful to the Foundation for assisting us—and to the people in the community whose donations make that possible.”

You have a lot on your mind when a trip to the emergency department is necessary. Luckily, quality of care doesn’t have to be one of them thanks to the top-notch ED at Providence Saint Joseph Medical Center, which receives funding for necessary equipment from the Providence Saint Joseph Foundation.

After all, Providence Saint Joseph’s ED meets stringent standards and has earned certifications that recognize the department’s excellence in areas including pediatric, stroke and heart attack care.

The skill of the department’s staff is essential to earning these distinctions, as well as garnering consistently high customer satisfaction scores. But being prepared to provide care in an emergency also requires equipment and technology to address a variety of needs. Many times, that equipment is purchased with funding provided by the Providence Saint Joseph Foundation.

For the Littlest PatientsRecently, the Foundation purchased carts for the ED specifically for pediatric patients. The carts feature color-coded drawers that store appropriate-size equipment and medication doses for children of various weights and sizes. This allows medical professionals to access the necessary information quickly and at a glance.

“These carts help us make sure we’re using the right size equipment and medication doses based on each child’s size and

Page 14: Providence Health - Fall 2011

and Cesarean Section” class.Reservations: 1-888-432-5464

CHILDBIRTH INTENSIVE LAMAZE PREPARATION This one-day class covers the topics presented in our regular childbirth series in a fast-paced format. Participants should bring their lunch.

Providence Holy Cross Medical CenterSundays: Oct. 16, Nov. 13, Dec. 11; 9 a.m.–5 p.m.Location: Santa Clarita Location, Westfield Valencia Town Center Mall Community Room, 24201 W. Valencia Blvd., ValenciaSaturdays: Nov. 12, Dec. 3; 9 a.m.–5 p.m.Location: Porter Ranch Location, Providence Holy Cross Health Center, 19950 Rinaldi St. Suite 110A, Porter RanchFee: $95 per coupleReservations: 818-847-4143

Providence Saint Joseph Medical CenterMeets: Oct. 2, Nov. 6, Dec. 3; 9 a.m.–5 p.m.Location: 501 S. Buena Vista St., BurbankFee: $95 per coupleReservations: 818-847-4143

Providence Tarzana Medical CenterMeets: Nov. 5, 12; 9 a.m.–1 p.m.Location: Women’s Pavilion, 18321 Clark St., TarzanaFee: $75 per couple; plus, choose one date from the “Anesthesia and Cesarean Section” class.Reservations: 1-888-432-5464

SPANISH-LANguAgE CHILDBIRTH PREPARATION LAMAZE CLASSESProvidence Saint Joseph Medical Center

Along with the excitement of finding out you’re pregnant comes a million questions. The maternity and women’s programs at Providence Holy Cross, Providence Saint Joseph and Providence Tarzana Medical Centers offer you answers with a full schedule of classes that help prepare you for pregnancy, birth and parenting.

Providence Holy Cross Medical CenterMeets: Nov. 8; 5:30–6:30 p.m.Location: 15031 Rinaldi St., Mission HillsReservations: 818-847-4143

Providence Saint Joseph Medical CenterMeets: Oct. 19, Nov. 16, Dec. 14; 5:30–6:30 p.m.Location: 501 S. Buena Vista St., BurbankReservations: 818-847-4143

Providence Tarzana Medical CenterMeets: Second and fourth Thursday of each month; 3:30–5 p.m.Location: Women’s Pavilion,18321 Clark St., TarzanaReservations: 1-888-432-5464

CHILDBIRTH PREPARATION LAMAZE CLASSESProvidence Saint Joseph Medical CenterTuesdays: Nov. 1–Dec. 6; 7–9:30 p.m.Wednesdays: Nov. 2–Dec. 7; 7–9:30 p.m.Thursdays: Oct. 6–Nov. 3; Dec. 1–29; 7–9:30 p.m.Saturdays: Nov. 5–19; 8:30 a.m.–12:30 p.m.Location: 501 S. Buena Vista St., BurbankFee: $95 per coupleReservations: 818-847-4143

Providence Tarzana Medical CenterMondays: Oct. 10–Nov. 7; Nov. 14–Dec. 5; 6:30–9 p.m.Tuesdays: Oct. 4–25; Nov. 1–22; Nov. 29–Dec. 13 (three-week series); 6:30–9 p.m.Wednesdays: Nov. 2–23; Nov. 30–Dec. 14 (three-week series); 6:30–9 p.m.Location: Women’s Pavilion, 18321 Clark St., TarzanaFee: $125 per couple; plus, choose one date from the “Anesthesia

Calendar of Maternity Programs

Childbirth and Parent Education at Providence Medical Centers

PrePare for baby

MATERNITY TOuRWe’ll open our maternity unit to you for a free walking tour.

Providence Holy Cross Medical CenterMeets: Oct. 11, Nov. 8, Dec. 13; 7–8:30 p.m. Location: 15031 Rinaldi St., Mission HillsReservations: 818-847-4143

Providence Saint Joseph Medical CenterMeets: Oct. 5, 19, 26; Nov. 2, 16, 30; Dec. 7, 14, 21; 7–8:30 p.m.Location: 501 S. Buena Vista St., BurbankReservations: 818-847-4143

Providence Tarzana Medical CenterMeets: Second and fourth Thursday of each month; 7–9 p.m.Location: Women’s Pavilion, 18321 Clark St., TarzanaReservations: 1-888-432-5464

BIg KIDS AND BABIES SIBLINg MATERNITY TOuRThis class, for children ages 2½ to 12 years old (3 to 10 at Providence Saint Joseph and Providence Holy Cross), prepares siblings to visit the new baby and teaches safe ways to play with the new sibling.

14 | Providence Health fall 2011 providencehealthonline.org

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providencehealthonline.org fall 2011 Providence Health | 15

Childbirth and Parent Education at Providence Medical Centers

All classes are FREE

unless otherwise indicated. For

more information, please call us at

1-888-HEALING.Mondays: Nov. 7–28; 1–4 p.m.Location: 501 S. Buena Vista St., BurbankFee: $95 per coupleReservations: 818-847-4143

CHILDBIRTH REFRESHER COuRSE Participants choose one date from the “Anesthesia and Cesarean Section” class as well.

Providence Saint Joseph Medical CenterMeets: Nov. 5–19; 1–3:30 p.m.Location: 501 S. Buena Vista St., BurbankFee: $95 per coupleReservations: 818-847-4143

Providence Tarzana Medical CenterMondays: Oct. 17–24; Nov. 21–28; 6:30–9 p.m.Tuesdays: Oct. 11–18; Nov. 8–15; 6:30–9 p.m.Wednesdays: Oct. 5–12; Nov. 9–16; 6:30–9 p.m.Location: Women’s Pavilion, 18321 Clark St., TarzanaFee: $75 per couple

ANESTHESIA AND CESAREAN SECTIONProvidence Tarzana Medical CenterA one-day class about cesarean section, the recovery process and the types of anesthesia used. Meets: First and third Thursdays of the month; 7–9:30 p.m.Location: Women’s Pavilion, 18321 Clark St., Tarzana Fee: $25 per coupleReservations: 1-888-432-5464

BREASTFEEDINg Providence Holy Cross Medical CenterMeets: Oct. 17, Nov. 14, Dec. 15; 7–9:30 p.m.Location: Porter Ranch Location, Providence Holy Cross Health

Center, 19950 Rinaldi St. Suite 110A, Porter RanchFee: $35 per coupleReservations: 818-847-4143

Providence Saint Joseph Medical CenterMeets: Oct. 11, Nov. 3, Dec. 5; 7–9:30 p.m.Location: 501 S. Buena Vista St., BurbankFee: $35 per coupleReservations: 818-847-4143

Providence Tarzana Medical CenterMeets: Oct. 10, 25; Nov. 7, 22; Dec. 12; 6:30–9:30 p.m.Location: North Conference Center, 18321 Clark St., TarzanaFee: $25 per coupleReservations: 1-888-432-5464

THE AMAZINg NEWBORNProvidence Tarzana Medical CenterLearn about normal infant growth and development from a pediatrician and a developmental therapist.Meets: Nov. 9; 7–9 p.m.Location: North Conference Center, 18321 Clark St., TarzanaFee: $25 per couple Reservations: 1-888-432-5464

PREPARINg FOR YOuR NEWBORN, THREE-PART SERIESProvidence Saint Joseph Medical CenterTeaches proper bathing, diapering and feeding techniques, and more.Meets: Nov. 7, 14, 21; Dec. 1, 8, 15; 7–9:30 p.m.One-day intensive class: Nov. 20, Dec. 10; 9 a.m.–5 p.m.Location: 501 S. Buena Vista St., BurbankFee: $60 per coupleReservations: 818-847-4143

BABY CAREProvidence Tarzana Medical CenterLearn about what to expect with a newborn, feeding, coping with a crying baby, when to call the doctor and more.Meets: Oct. 5, 19; Nov. 2, 16; Dec. 7; 6:30–9:30 p.m.Location: Women’s Pavilion, 18321 Clark St., TarzanaFee: $25 per coupleReservations: 1-888-432-5464

TRANSITION TO PARENTHOOD Providence Tarzana Medical CenterWhat to expect with your new baby the first year. Meets: Oct. 17, Dec. 19; 6:30–9 p.m.Location: North Conference Center, 18321 Clark St., TarzanaFee: $25 per coupleReservations: 1-888-432-5464

after baby is born

INFANT AND CHILD SAFETY AND CPR (AgES 1 TO 8) Providence Tarzana Medical CenterMeets: Nov. 21; 6:30–10 p.m.Location: North Conference Center, 18321 Clark St., TarzanaFee: $45 per personReservations: 1-888-432-5464

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16 | Providence Health fall 2011 providencehealthonline.org

Go to providenceclasses.org

for more information, or for a printable

version of this calendar to post on

your refrigerator.

SAFE SITTER Providence Saint Joseph Medical CenterThis two-day program teaches young adolescents (11–14) how to handle emergencies when caring for younger children.Meets: Nov. 5, 12; 9 a.m.–2 p.m.Location: 501 S. Buena Vista St., BurbankFee: $75 per person (includes student manual, continental breakfast and snacks)Reservations: 818-847-4143

suPPort GrouPs

BREASTFEEDINg SuPPORT gROuPProvidence Holy Cross Medical CenterMondays: 1–3 p.m.Location: 19950 Rinaldi St., Porter Ranch Fridays: 10 a.m.–noonLocation: Westfield Valencia Town Center Mall Community Room, 24201 W. Valencia Blvd., ValenciaFee: $10 per class

Providence Saint Joseph Medical CenterWednesdays: 10 a.m.–noon Location: Providence Saint Joseph Medical Center, BabyWise Classroom, 501 S. Buena Vista St., BurbankFee: $10 per class

Providence Tarzana Medical CenterFridays: 10–11 a.m.Location: Women’s Pavilion, 18321 Clark St., TarzanaFee: FREEReservations: 818-609-2280

MOMMYWISE SuPPORT gROuPSProvidence Saint Joseph Medical CenterTuesdays: 9:15–11:15 a.m. (birth to 6 months); 11:30 a.m.–1:30 p.m. (birth to 1 year)Wednesdays: 3:30–5:30 p.m. (1 to 2 years)

INFANT SAFETY AND CPR (NEWBORN TO AgE 1) Providence Holy Cross Medical CenterMeets: Oct. 25, Dec. 12; 7–9:30 p.m. Location: Porter Ranch Location, Providence Holy Cross Health Center, 19950 Rinaldi St. Suite 110A, Porter RanchFee: $45 per personReservations: 818-847-4143 Providence Saint Joseph Medical CenterMeets: Oct. 6, 17; Nov. 10, 22; Dec. 6, 20; 7–9:30 p.m.Location: 501 S. Buena Vista St., BurbankFee: $45 per personReservations: 818-847-4143

Providence Tarzana Medical CenterMeets: Oct. 3, 26; Nov. 14, 29; Dec. 5, 19; 6:30–9:30 p.m.Location: North Conference Center, 18321 Clark St., TarzanaFee: $40 per personReservations: 1-888-432-5464

SPANISH-LANguAgE INFANT SAFETY AND CPR Providence Holy Cross Medical CenterMeets: Nov. 28; 7–9:30 p.m. Location: Porter Ranch Location, Providence Holy Cross Health Center, 19950 Rinaldi St. Suite 110A, Porter RanchFee: $45 per personReservations: 818-847-4143

BABY SIgNS BASICSProvidence Tarzana Medical CenterLearn simple hand gestures to show your infants. Includes a class for expectant parents, as well as a continuing program for children up to 24 months of age.Meets: Oct. 24, Dec. 13; 6:30–8:30 p.m.Location: North Conference Center, 18321 Clark St., TarzanaFee: $25 per coupleReservations: 1-888-432-5464

Location: BabyWise Classroom, 501 S. Buena Vista St., BurbankFee: $10 per person

Providence Holy Cross Medical CenterWednesdays: 10 a.m.–1 p.m. (birth to 1 year)Location: Porter Ranch Location, Providence Holy Cross Health Center, 19950 Rinaldi St. Suite 110A, Porter RanchFee: $10 per person

PERINATAL LOSS SuPPORT gROuPProvidence Tarzana Medical CenterThis free six-week support group is for families dealing with miscarriage, medical termination of pregnancy, stillborn loss and newborn loss.Meets: Call 818-609-2280 for dates and timesLocation: Providence Tarzana Medical Center, 18321 Clark St., Tarzana

Learn More

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VALLEY PUMPERS SUPPORT GROUPMeets: Fourth Friday of each month, 7:30–8:30 p.m.Location: Providence Tarzana, 18321 Clark St., NCR Room 3 (trailer behind ER), TarzanaInfo: Harvey Cohen, 818-907-7092

WOMEn’S cAncER SUPPORT GROUPMeets: Thursdays, 5:30–6:30 p.m. Location: Providence Saint Joseph Medical Center’s Roy and Patricia Disney Family Cancer Center, 181 S. Buena Vista St., BurbankInfo: 818-748-4701

Fitness

The Roy and Patricia Disney Family Cancer Center offers numerous classes that are open to the public, including:• Yoga • Acupressure• Reiki • Meditation• Massage • Qi Gong • Acupuncture • Tai Chi• Guided ImageryNew evening hours on Tuesday and Thursday!Location: Roy and Patricia Disney Family Cancer Center, 181 S. Buena Vista St., BurbankInfo: 818-748-4701

EXERcISE SAFELY WITH GUIDAncE & SUPPORTTake part in a medically supervised exercise program through the Providence Saint Joseph Cardiac Rehabilitation & Fitness Center. Classes are ideal for healthy individuals or those with medical conditions. (A physician release form will be required for those with medical conditions.) Meets: Mondays–Fridays, classes run from 6 a.m. to noon; Mondays, Wednesdays, Fridays, 4–7 p.m.Location: 3413 W. Pacific Ave.

sUPPORt GROUPs

cAncER SUPPORT GROUPMeets: Second and fourth Thursday of each month, 3:30–5 p.m.Location: Providence Holy Cross Cancer Center, Conference Room, 15031 Rinaldi St., Mission HillsInfo: 818-496-1389Meets: Tuesdays, 5:30–6:30 p.m. Location: Providence Saint Joseph Medical Center’s Roy and Patricia Disney Family Cancer Center, 181 S. Buena Vista St., BurbankInfo: 818-748-4701

cAREGIVER SUPPORT GROUPMeets: Tuesdays, 4–5 p.m. Location: Providence Saint Joseph Medical Center’s Roy and Patricia Disney Family Cancer Center, 181 S. Buena Vista St., BurbankInfo: 818-748-4701

DIABETES SUPPORT GROUPSMeets: Call for information Location: Providence Saint Joseph Acute Rehabilitation Unit (5 North), 501 S. Buena Vista St., BurbankInfo: 818-847-3277 Meets: Fourth Monday of each month, 6–7 p.m.

Location: Providence Tarzana, 18321 Clark St., NCR Room 3 (trailer behind ER), TarzanaInfo: 818-708-5593

HEART DISEASE SUPPORT GROUPMeets: Monthly; call for dates/timesLocation: Providence Saint Joseph Cardiac Rehabilitation & Fitness Center, 3413 W. Pacific Ave. Suite 202, BurbankInfo: 818-953-4494

LYMPHEDEMA SUPPORT GROUPMeets: Third Thursday of each month, 4–5 p.m.Location: Providence Holy Cross, North Building, Conference Rooms A & B, 15031 Rinaldi St., Mission HillsInfo: 818-496-1643

STRESS REDUcTIOn GROUPMeets: Wednesdays, 4:30–5:30 p.m. Location: Providence Saint Joseph Medical Center’s Roy and Patricia Disney Family Cancer Center, 181 S. Buena Vista St., BurbankInfo: 818-748-4701

STROKE SUPPORT GROUPMeets: Third Thursday of each month, 3–4 p.m.Location: Providence Saint Joseph, 501 S. Buena Vista St., Burbank Info: 818-847-3799Meets: Last Wednesday of each month, 4–5:30 p.m.Location: Providence Holy Cross, Conference Rooms in North Building, 15031 Rinaldi St., Mission Hills Info: 818-496-4425

TRAUMATIc BRAIn InJURY SUPPORT GROUPMeets: Second Wednesday of each month, 4–5:30 p.m.Location: Providence Holy Cross, North Building, Conference Rooms A & B, 15031 Rinaldi St., Mission HillsInfo: 818-496-4753

Community Calendar

October-December Classes, Events and Lectures

providencehealthonline.org winter 201fall 2011 Providence Health | 17

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Suite 202, BurbankFee: May be partially reimbursed by insuranceInfo: 818-953-4494

GET PHYSIcALLearn about the benefits of exercise and how to incorporate physical activity into daily life.Meets: Nov. 3, 5–6 p.m.Location: Providence Porter Ranch Health Center, 19550 Rinaldi St., Porter RanchInfo: 818-496-7536

ARTHRITIS FOUnDATIOn EXERcISE PROGRAMA land-based program that provides gentle movements and activities to help increase joint mobility, muscle strength and stamina. Meets: Tuesdays, 8:45–9:45 a.m.Location: Providence Tarzana, 18321 Clark St., TarzanaFee: $4 per classInfo: Eileen, 818-883-0849

FITnESS cLASSES AS PART OF THE BEYOnD 50 PROGRAMProvidence also offers a variety of fitness and wellness classes for seniors, including:• Kundalini stretch yoga• Toning• Qi Gong• Tai Chi• Zumba GoldFee: Classes are at nominal cost Meets: Call for informationLocation: Providence Occupational Health Center, 3413 Pacific Ave., Room 104, BurbankInfo: 818-847-4535

Wellness classesand scReeninGs

LEARnInG LABEL LInGOPart 1: Sept. 21, 1:30–2:30 p.m.; Sept. 22, 5–6 p.m.Part 2: Oct. 5, 1:30–2:30 p.m. (grocery store tour)Location: Providence Porter Ranch Health Center, 19550 Rinaldi St., Porter RanchInfo: 818-496-7536

cREATInG A HEALTHY KITcHEnMeets: Oct. 19, 1:30–2:30 p.m.; Oct. 20, 5–6 p.m.Location: Providence Porter Ranch Health Center, 19550 Rinaldi St., Porter RanchInfo: 818-496-7536

HEALTHY EATInG FOR THE HOLIDAYSMeets: Nov. 2, 1:30–2:30 p.m.Location: Providence Porter Ranch Health Center, 19550 Rinaldi St., Porter RanchInfo: 818-496-7536

OUTPATIEnT nUTRITIOnAL cOUnSELInGPhysician referral required. Meets: Appointments available Monday–Friday, 8 a.m.–4:30 p.m.Location: Providence Saint Joseph, 501 S. Buena Vista St., BurbankInfo: 818-847-3550 Meets: Appointments available Tuesday–Thursday, 9 a.m.–4:30 p.m.Location: Providence Porter Ranch Health Center, 19550 Rinaldi St., Porter RanchInfo: 818-496-7536

PRE-OPERATIOn TOTAL JOInT REPLAcEMEnT EDUcATIOnMeets: Second and fourth Thursday of each month, 5–6 p.m.Location: Providence Occupational Health Center, Conference Room A, 3413 Pacific Ave., BurbankInfo: 818-953-4430

nUTRITIOn ROUnDTABLEMeets: Mondays, 12:30–1:30 p.m.Location: Providence Saint Joseph Cardiac Rehabilitation and Fitness Center, 3413 W. Pacific Ave. Suite 202, BurbankInfo: 818-953-4494

diabetes classes

DIABETES SELF-MAnAGEMEnT cLASSESA two-part class.Meets: Call for dates and timesLocation: Providence Saint Joseph, Lockheed B & C, 501 S. Buena Vista St., BurbankInfo: 818-847-3277

InDIVIDUAL SESSIOnS WITH A DIABETES SPEcIALISTLocation: Providence Saint Joseph, 501 S. Buena Vista St., BurbankInfo: 818-847-3277Location: Providence Tarzana, Diabetes Care Center (in the MRI Center building), 18360 Burbank Blvd., TarzanaInfo: 818-708-5593; preregistration is mandatory

DIABETES 101 & SELF-cARETwo-part series taught by certified diabetes educators. A physician referral is required.Meets: Wednesdays, 3:30–5 p.m.Location: Providence Holy Cross, 4th Floor Conference Room, 15031 Rinaldi St., Mission HillsInfo: 818-496-4310 for specific class dates

HEALTHY LIVInG WITH DIABETESA four-part series in which participants receive important information and training in the skills needed for living with diabetes. Doctor referral required.Meets: Tuesdays evenings; class attendance must begin with session 1Location: Providence Tarzana, Diabetes Care Center (in the MRI Center building), 18360 Burbank Blvd., Tarzana

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Fee: Most insurance companies will pay for this program with physician referralInfo: 818-708-5593; preregistration is mandatory

BASIc DIABETES EDUcATIOn cLASSThree-hour class that covers the basics of good diabetes care. Doctor referral required.Meets: Thursdays, 9:30 a.m.–12:30 p.m.Location: Providence Tarzana, Diabetes Care Center (in the MRI Center building), 18360 Burbank Blvd., TarzanaFee: Most insurance companies will pay for this program with physician referralInfo: 818-708-5593; preregistration is mandatory

DIABETES AnD PREGnAncYThree-hour class that teaches participants how to control blood sugar during pregnancy. Doctor referral required.Meets: Fridays, 9 a.m.–noonLocation: Providence Tarzana, Diabetes Care Center (in the MRI Center building), 18360 Burbank Blvd., TarzanaFee: Most insurance companies will pay for this program with physician referralInfo: 818-708-5593; preregistration is mandatory

OctObeR lectURes

All lectures for Burbank Mall Walkers and Valencia Mall Walkers are in the Food Court. Lectures for Sherman Oaks are in the Food Court, Mezzanine level. Lectures for Topanga are in the Dining Terrace.

decembeR lectURes

BEYOnD 50 HOLIDAY cELEBRATIOnMeets: Dec. 6, 11:30 a.m.–3 p.m.Location: Castaway Restaurant, 1250 Harvard Road, BurbankInfo: $20 per person, 818-847-4535

HOLIDAY cELEBRATIOnMeets: Dec. 8, 9–10 a.m.Location: Westfield Sherman Oaks, 14006 Riverside Drive, Sherman OaksSpeaker: Linda GaulInfo: 818-847-4535

HOLIDAY cELEBRATIOnMeets: Dec. 9, 9–10 a.m.Location: Westfield Valencia Town Center, 24201 W. Valencia Blvd., ValenciaSpeaker: Linda GaulInfo: 818-847-4535

HOLIDAY cELEBRATIOnMeets: Dec. 14, 9–10 a.m.Location: Burbank Mall, 201 E. Magnolia Blvd., BurbankSpeaker: Linda GaulInfo: 818-847-4535

SOcIAL SEcURITY AnD YOUMeets: Oct. 12, 9–10 a.m., bring your own bagel and beverageLocation: Burbank Mall, 201 E. Magnolia Blvd., Burbank Speaker: Social Security RepresentativeInfo: 818-847-4535

WRIST FRAcTURES AnD FALL PREVEnTIOnMeets: Oct. 13, 9–10 a.m., bring your own bagel and beverageLocation: Westfield Sherman Oaks, 14006 Riverside Drive, Sherman OaksSpeaker: Val Hunter, CHTInfo: 818-847-4535

YOUR MEDIcARE OPTIOnS Meets: Oct. 19, 9–10 a.m.Location: Westfield Topanga, 6600 Topanga Canyon Blvd., Canoga Park Speaker: Paul Davis, Facey Medical GroupInfo: 818-847-4535

nOvembeR lectURes

cHAnGES TO MEDIcARE 2012Meets: Nov. 9, 9–10 a.m.Location: Burbank Mall, 201 E. Magnolia Blvd., Burbank Speaker: Center for Health Care RightsInfo: 818-847-4535

cHAnGES TO MEDIcARE 2012Meets: Nov. 10, 9–10 a.m.Location: Westfield Sherman Oaks, 14006 Riverside Drive, Sherman OaksSpeaker: Center for Health Care RightsInfo: 818-847-4535

HEALTHY LIVInGMeets: Nov. 11, 9–10 a.m.Location: Westfield Valencia Town Center, 24201 W. Valencia Blvd., ValenciaSpeaker: Linda GaulInfo: 818-847-4535

This two-part AARP/Driver Safety Program is for people 55 or older who want to reduce their automo-bile insurance premiums. You must attend both four-hour sessions to receive your AARP certificate.Meets: Oct. 12, 19; 1–5 p.m. (no classes in Nov. and Dec.)Location: Providence Occupational Health Center, 3413 Pacific Ave., BurbankInfo: 818-847-4535

AARP DRivER SAfEty PROgRAmS

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Providence Saint Joseph Medical Center501 S. Buena Vista St.Burbank, CA 91505-4809

Non Profit Org.

U.S. POSTAGE

PAID

Providence Health

providence health & services

PROVIDENCE MEDICAL CENTERS

Make Sure Any Health Plan or Physician Group You Choose Includes a Providence Hospital

Providence Holy CrossMedical CenterMission Hills

Providence TarzanaMedical CenterTarzana

Providence Saint JosephMedical CenterBurbank

When it’s time to choose your health plan, it’s also time to consider which hospital you’d prefer for medical care. Providence Holy Cross, Providence Saint Joseph and Providence Tarzana Medical Centers are all contracted with most major insurance carriers and physician groups so you know you’ll receive high-quality care at in-network health plan member rates. In-network means less out-of-pocket costs to you.

Our hospitals have contracts with:

Health Plans

• Health Net• Humana-Choice Care• L.A. Care• Molina

• Anthem Blue Cross• AETNA• Beech St• Blue Shield• Care 1st

• CareMore Health Plan• CIGNA• Coventry• Easy Choice Health Plan• First Health

• Motion Picture Funds• Multiplan• Pacificare• PHCS

• SCAN• SeeChange• Secure Horizons• UnitedHealthcare

Physician Groups

• El Proyecto Del Barrio• Facey Medical Group

• Lakeside Community Healthcare• Medicina Familiar Medical Group

• Health Care LA• HealthCare Partners Medical Group

• Preferred IPA• Regal Medical Group

Make a healthy choice and be sure a Providence Medical Center is in-network with your health plan and physician group. Not all health plans or physician groups are contracted with all Providence hospitals. For more details about the health plan contracts available at the Providence hospital of your choice, visit us at www.providence.org/california and click on the open enrollment button.

BackPage_OpenEnroll_REV.pdf 1 8/2/11 2:30 PM

Page 21: Providence Health - Fall 2011

Fill out the attached survey and mail it by Nov. 18, 2011, and you could receive a

$5 CVS gift Card

We want your opinion about Providence Health magazine!

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Page 22: Providence Health - Fall 2011

NAME (please print)

ADDRESS

CITY/STATE/ZIP

EMAIL

Your information is kept strictly confidential and is never sold or shared.

1)  Before reading Providence Health magazine,  did you know Tarzana Medical Center, Holy Cross Medical Center and Saint Joseph Medical Center are part of Providence Health & Services? 

❑  Yes  ❑  No

2) Providence Health magazine reflects positively  on Providence Health & Services. 

❑  5  Strongly agree       

❑  4  Somewhat agree    

❑  3  No opinion    

❑  2  Somewhat disagree    

❑  1  Strongly disagree

3)  Since receiving Providence Health magazine, are you more likely to use a Providence Health & Services hospital (Tarzana, Holy Cross or Saint Joseph)? 

❑  Yes  ❑  No

If so, what services would you be likely to use? (Check all that apply.) 

❑  Heart services  ❑  Trauma/Emergency care  

❑  Outpatient surgery  ❑  Major surgery  

❑  Cancer services  ❑  Orthopedic services 

❑  Stroke services  ❑  Medical imaging/X-ray 

❑  Maternity services  ❑  Physical rehabilitation

❑  Other ______________________________________  

4)  As a result of reading Providence Health  magazine, what actions have you taken?  (Check all that apply.) 

❑  Scheduled an appointment to see a Providence    hospital physician 

❑   Recommended a Providence hospital to a friend or a relative 

❑  Asked my doctor about a Providence hospital 

❑  Visited the hospital website at providence.org/ california 

❑  Attended a Providence Health event  

❑  Inquired about employment at a Providence    hospital  

❑  Became a volunteer at a Providence hospital 

❑  Called 1-888-HEALING to get more information

5)  Since receiving Providence Health magazine,  how has your opinion about Providence Health & Services changed? 

❑  Improved greatly 

❑  Improved somewhat 

❑  Remains the same (favorable) 

❑  Remains the same (unfavorable) 

❑  Declined

6)  What health-related issues would you be  interested in seeing in Providence Health? 

❑  Maternity and OB/GYN 

❑  Men’s health  ❑  Heart disease 

❑  Orthopedics  ❑  Diabetes 

❑  Nutrition  ❑  High blood pressure 

❑  Stroke  ❑  Imaging/Screenings 

❑  Cancer signs and treatment

❑  Other ______________________________________

7)  How much time do you spend reading  Providence Health? 

❑  1 hour or more 

❑  30–45 minutes 

❑  15–30 minutes  

❑  15 minutes or less

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