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Providing families with Care Management Home Care Advocacy Counseling Support Groups & Education since 1989. Experts in Life Transitions, Partners in Caring. www.EldercareAnswers.com

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Page 1: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Providing families with Care Management

Home Care Advocacy

Counseling Support Groups & Education

since 1989.

Experts in Life Transitions, Partners in Caring.

www.EldercareAnswers.com

Page 2: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Caring for the Caregiver

Presented by:

Vince Brim, PsyD, MBA, CMC

CEO and Clinical Director

Eldercare Services

Page 3: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Overview • Burnout

• Communication

• It’s Not Personal

• It’s Not Reasonable

• Forget About it

• Balance

Page 4: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout

Page 5: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

Page 6: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

Page 7: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

2. Depression

Page 8: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

2. Depression

3. Anxiety

Page 9: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

2. Depression

3. Anxiety

4. Belief he/she is the only one who can provide care

Page 10: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

2. Depression

3. Anxiety

4. Belief he/she is the only one who can provide care

5. Declining physical health

Page 11: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

2. Depression

3. Anxiety

4. Belief he/she is the only one who can provide care

5. Declining physical health

6. Lack of social life or isolation

Page 12: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

2. Depression

3. Anxiety

4. Belief he/she is the only one who can provide care

5. Declining physical health

6. Lack of social life or isolation

7. Competing demands

Page 13: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Burnout Possible signs of caregiver burnout:

1. Irritability

2. Depression

3. Anxiety

4. Belief he/she is the only one who can provide care

5. Declining physical health

6. Lack of social life or isolation

7. Competing demands

8. Spiritual practice neglect

Page 14: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication

Page 15: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication 1. Distinguish behaviors from emotions

Page 16: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication 1. Distinguish behaviors from emotions

2. Emotion identification: Exercise

Page 17: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication 1. Distinguish behaviors from emotions

2. Emotion identification: Exercise

3. Respond empathically

Page 18: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication 1. Distinguish behaviors from emotions

2. Emotion identification: Exercise

3. Respond empathically

4. Use short sentences and wait

Page 19: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication 1. Distinguish behaviors from emotions

2. Emotion identification: Exercise

3. Respond empathically

4. Use short sentences and wait

5. Remain confident

Page 20: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication 1. Distinguish behaviors from emotions

2. Emotion identification: Exercise

3. Respond empathically

4. Use short sentences and wait

5. Remain confident

6. Use distraction (after above steps)

Page 21: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Communication 1. Distinguish behaviors from emotions

2. Emotion identification: Exercise

3. Respond empathically

4. Use short sentences and wait

5. Remain confident

6. Use distraction (after above steps)

7. Use a timeout when appropriate

Page 22: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Personal

Page 23: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Personal 1. Don’t take it personally, it’s not about you

Page 24: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Personal 1. Don’t take it personally, it’s not about you

2. “She called me a pinhead”

Page 25: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Personal 1. Don’t take it personally, it’s not about you

2. “She called me a pinhead”

3. Can’t do it alone

Page 26: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Personal 1. Don’t take it personally, it’s not about you

2. “She called me a pinhead”

3. Can’t do it alone

4. Get help

Page 27: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Reasonable

Page 28: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Reasonable 1. “Well, she isn’t really a pinhead, she just wants to

help you”

Page 29: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Reasonable 1. “Well, she isn’t really a pinhead, she just wants to

help you.”

2. Respond empathically

Page 30: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Reasonable 1. “Well, she isn’t really a pinhead, she just wants to

help you.”

2. Respond empathically

3. “Therapeutic fiblets”

Page 31: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

It’s Not Reasonable 1. “Well, she isn’t really a pinhead, she just wants to

help you.”

2. Respond empathically

3. “Therapeutic fiblets”

4. No advance notice

Page 32: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Forget About It

Page 33: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Forget About It 1. Bad news: Memory impairment causes anxiety

Page 34: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Forget About It 1. Bad news: Memory impairment causes anxiety

2. Good news: Memory impairment can be used to

alleviate anxiety

Page 35: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Forget About It 1. Bad news: Memory impairment causes anxiety

2. Good news: Memory impairment can be used to

alleviate anxiety

3. Respond empathically

Page 36: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Forget About It 1. Bad news: Memory impairment causes anxiety

2. Good news: Memory impairment can be used to

alleviate anxiety

3. Respond empathically

4. Re-direct

Page 37: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Forget About It 1. Bad news: Memory impairment causes anxiety

2. Good news: Memory impairment can be used to

alleviate anxiety

3. Respond empathically

4. Re-direct

5. Time out: For care recipient and care provider

Page 38: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Balance

Page 39: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Balance

Page 40: Providing families with Care Management Home Care Advocacy ... - Eldercare … · 2019-06-13 · Experts in Life Transitions, Partners in Caring. . Caring for the Caregiver Presented

Questions