psmcmi wordpress com category management
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Finance
International Business
Management
Credit
Overview
1. Personal Crisis
2. Organizational Crisis
3. National Crisis: Emergency Management
Crisis Personal Crisis Crisis
Organizational Crisis Crisis
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Population Crisis
demography
Land Space
Land
Space
Human Se curity Crisis
Human Security Crisis
Security Crisis
AIDS Crisis
AIDS
HIV/AIDS Crisis
HIV/AIDS Crisis HIV/AIDS Crisis
Mid-Life Crisis
Crisis
Mid-Life Crisis
Succession Crisis
Succession Crisis
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CEO
Succession Plan Crisis Management Succession Plan
Level of Crisis
Global
National
Organizational
Community
Family
Individual
Crisis Crisis Individual
Crisis Personal Crisis
Personal Crisis Individual Crisis
Individual Crisis
Crisis
Crisis
Community Crisis
Crisis
Crisis Management Organizational Crisis
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National Crisis
Global Crisis Globalization
Global Crisis
Global Crisis National Crisis National Crisis Organizational Crisis
Community Crisis Family Crisis Individual
Crisis
Individual Crisis
HIV/AIDS Personal Crisis
Community
Community Organization National Global
Level of Crisis Level
Individual Crisis
Family, Community, Organization
Individual Crisis, Organisational Crisis National Crisis
Personal Crisis
Personal Crisis Crisis
Testing Crisis
Crisis Crisis Crisis
Crisis Definition definition
definition
Define
define define
Definition Definition
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Crisis
Affect all segments of society
Caused by a wide range of reasons
Three common elements:
a) A threat to society
b) The element of surprise, and
c) A short decision time
Crisis Crisis
common elements A threat tosociety The element of surprise A
short decision time
Crisis
Crisis
Crisis Personal Crisis
Crisis Crisis Crisis
Crisis Management Crisis
Crisis Management manage
Focus IMPORTANT
YES NO
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URGENT Yes Crisis Management Reduce
No Concentrate Ignore
Crisis Focus (Important) dimension (Urgent)
personal
Crisis Management
Crisis Management
Crisis
- Crisis Crisis
Reaction
Different to the same crisis
Emotional experiences unique
Changing nature of crisis response
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Crisis
HIV/AIDS
Crisis Management Positive action
Personal Crisis
Personal Crisis Model
Crisis
Personal crisis management
Freedom to Choose
Self-awareness
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imagination
conscience
independent will Independent will
Crisis
HIV/AIDS
ARV Treatment
Treatment
Organizational Crisis
UK
During the next five years,
83% of companies will face a crisis
That negatively impacts the profitability of a company 20 to 30%
Crisis UK Crisis
policy
Crisis
profit margin
Organisational Crisis
Crisis Management
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Crisis Organizational crisis
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Crisis Organizational crisis
4 types of Organizational Crisis
1. Sudden fire, explosions, natural disasters, workplace, violence, etc;
2. Smoldering problem or issues start small and could be fixed or averted if someone pay attention or
recognize the potential for trouble.
3. Bizarre a one of a kind crisis
4. Perpetual long-running problem
Organizational crisis
Sudden Smoldering
Bizarre
fast-food fast-food
chain Crisis
perpetual
Crisis
media relations
CMF Crisis Management Framework
management structure
computer brake off
System brake off
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HR
guarantee employment from the cradle to the grave
UN Permanent post
Guarantee employment
Layer
MD
MD Director Deputy Director
company
middle manager bureaucratic
Organizational Chart
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good enough is not enough Excellent
company center of excellent
National Crisis
National crisis emergency management Emergency management
but to acquire wisdom, one must observe observation
wisdom
Natural disaster
Natural disaster
Natural disaster
Natural disaster emergency management
National level Crisis
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UN disaster management training Professional
Emergency management
echnology
Emergency Management
Prompt but short lived first aid and
Longer term recovery and restoration phases (e.g. moving operations to another site)
Increased understanding generate a more resillent society
Emergency management first aid
early recovery late recovery reconstruction
(Anthropology) Sociology
Crisis Management
Emergency
Management
Comprehensive Emergency Management (CEM)
A holistic approach to disasters that takes into account all types, hazards, phases and actors related to
emergency management.
Involves four interlink ing phases
CEM Holistic approach
Model
Four Phases of CEM: unique relationships
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Four Phases of CEM: unique relationships
Four phases of CEM model
emergency medical service
disaster preparedness phase
Planning Training exercise
community education UN Training exercise
Recovery
rebuilding relocation
Multiple Actors
Victims
Private sector
Volunteers
Government
International organization
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International organization
NGOs
Multiple Actors Actors
NGOs International organization
private sector
private sector
UN Form
Private sector
citizenship
NRC Citizenship
Citizenship
Citizenship Citizenship role
Traditional model
Professional model
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Professional Model networking model Problem solving model
Professional Model
Suggests:
People resilient
Individual, group and agencies inevitably involved in disasters
Necessitate flexibility and departures from routine methods
model Organizational crisis
individuals
groups agencies flexibility
Organizational Management
Professional approach
Strengths
Recognizes involvement of many actors
Underscores the need to integrate activities allows for flexibility in response
Advocates resolving the situation even if it means departing from the emergency operations plan
Professional model
Standard operating procedures
Weaknesses
Reduces the importance of the central authority
Fails to recognize the need for hierarchical leadership
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Overlooks importance strategies developed in the past and tested over time
Involvement of many actors create challenges (e.g. coordination of volunteers)
Traditional model professional model
Professional model Flexibility
Traditional
model Professional model
recommendations
model
Model
Level of analysis Traditional model emergency
Professional model emergency (entire responsive)
Traditional model assumption Crisis
Professional model
Tradit ional model breakdown
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