pspethc501a promote the values and ethos of public service

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PSPETHC501A Promote the values and ethos of public service

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Page 1: PSPETHC501A Promote the values and ethos of public service

PSPETHC501APromote the values and ethos

of public service

Page 2: PSPETHC501A Promote the values and ethos of public service

v1 2College for Law and Justice Administration

LESSON OVERVIEW

Topic One: Ethical Obligations Ethics overview Ethics in the Queensland Police Service

Topic Two: Relevant Legislation Queensland legislation for police officers and ethical

obligations

Topic Three: Unethical Conduct Identifying unethical conduct Reporting unethical conduct Relevant legislation

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STUDY THE MATERIAL STUDY THE MATERIAL WELL WITH A FOCUS ON WELL WITH A FOCUS ON YOUR FUTURE DECISION YOUR FUTURE DECISION MAKINGMAKING

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RESOURCES

Online Unit Guide

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ASSESSMENT TASKS

Assessment Task One – Essay: police gratuities Based on reading in Unit Guide

Assessment Task Two – Workbook Assessment Task Three – Online

legislation assignment Assessment Task Four – Online theory

quiz

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ASSESSMENT TASK ONE

ESSAY – POLICE GRATUITIES◦ SHOULD POLICE SAY NO TO GRATUITIES

What are gratuities? When are they offered to police? Provide examples Are police allowed to accept gratuities (under the Code of Conduct and legislation?) Should police be allowed to accept gratuities? Why? Should police not be allowed to accept gratuities? Why not? What guidelines should be in place, eg: legislation or internal policies? What current legislation affects the acceptance of gratuities? What is the impact on the police service if gratuities are accepted? How does society view the acceptance of gratuities? Is it just the fault of the police? What about the organisations that offer the gratuities? Draw a conclusion that states one way or the other whether police should say no to

gratuities.

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Certificate IV workbook: It is

expected that this workbook will allow you to consider some of the ethical dilemmas that may present themselves, but more so, how you would respond.

ASSESSMENT TASK TWO

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ONLINE LEGISLATION ASSIGNMENT Familiarise yourself with the

legislation throughout the Unit Guide

Based on the parts, chapters and sections mentioned in the Unit Guide

Untimed assessment – one attempt

85% or more for competency

ONLINE THEORY QUIZ Based on the content of the

Unit Guide Complete the review

questions Ensure detailed study of

material Timed assessment – two

attempts 85% or more for

competency

ASSESSMENT TASK THREE & FOUR

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TOPIC ONE: ETHICAL OBLIGATIONS

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What are ethics?What are ethics?Not only what is legal

but what is right.

Being ‘fair dinkum’ and doing the right thing by everyone

— the organisation, your boss, your fellow workers, the public, the ratepayers,

yourself and your family.Toowoomba City Council Briefing Note 1999

Slide 3 Crime & Misconduct Commission 2002

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TOPIC ONE: ETHICAL OBLIGATIONS

Others may influence your thinking, but you alone are responsible for your actions!

Another meaning - What is ethics?

Ethics is a set of rules or standards governing the conduct of a person or member of a community. These rules could be formalised in a code of ethics, or legally enforced if made law.

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Video 1 – Life guard

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What guides ethical principles?

Standards and Guidelines

Codes of Conduct / Statement of ethics Policies Procedures Legislation Culture - Discuss Job descriptions Senior personnel

Reading 3: Recruit Assessment Information

If you believe a member of the QPS has behaved wrongly or

inappropriately, you may make a complaint! – Discuss process!

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Group activity

Get into groups of 6 Discuss the following over 10 minutes

List what behaviour you think would get a police officer into trouble and instigate complaints from the public

Each group is to present their view to the class Then watch the video in the next slide

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Video 2 – Private eye

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v1Slide 4

Codes of conductCodes of conduct A code of conduct lists the

behaviours expected of us when we are at work.

All Justice Sector Agencies are required to have a code of conduct for staff

(Public Sector Ethics Act 1994).

Crime & Misconduct Commission 2002

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Discuss Code of Conduct

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TOPIC ONE: ETHICAL OBLIGATIONS

Statement of ethics

Aims to describe and reinforce to both Police and the community the integrity and impartial level of service that should be expected from the Police at all times.

QPS Standard of Practice

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Video 3 – Statement of ethics

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TOPIC ONE: ETHICAL OBLIGATIONS

QPS S.E.L.F. Test

S Would your decision withstand Scrutiny?

E Will your decision Ensure compliance?

L Is your decision Lawful?

F Is your decision Fair?

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Capsicum spray

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Video 4 Video 5

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TOPIC ONE: ETHICAL OBLIGATIONS

Client Service Charter

Details the level and commitment of service the QPS has undertaken to provide to the community.

Provides the public with a ‘benchmark’ on which the QPS can be assessed in the provision of their service.

Open Client Service Charter

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TOPIC ONE: ETHICAL OBLIGATIONS

Problem-Orientated Policing

S Scanning (problem identification)

A Analysing (underlying causes of the problem)

R Responses (addressing the problem)

A Assessment (measuring the effectiveness of the response)

What does this mean?

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TOPIC ONE: ETHICAL OBLIGATIONS

Conflicts of interest

There is to be no actual or apparent conflict between a police officer’s personal interests and the impartial fulfillment of their official duties.

However, members are not to be subject to unreasonable restrictions on their private activities.

All conflict of interests will be resolved in favour of the Service and the public interest.

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TOPIC TWO: RELEVANT LEGISLATION

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TOPIC TWO: RELEVANT LEGISLATION

Public Sector Ethics Act 1994

Ethics Principles Ethics obligations Ethics obligations are intended to provide the basis for codes

of conduct. They are NOT legally enforceable. Respect for the law and system of

government Respect for persons Integrity Diligence Economy and efficiency

www.legislation.qld.gov.au

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v1Slide 5

The Public Sector Ethics Act 1994 lists five ethics principles:

Respect for the law and system of government

Integrity Respect for others Economy and efficiency Diligence

Crime & Misconduct Commission 2002

Why do we need this legislation?VIDEO 7 – A bit of QPOL history - 8 minutes

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EXAMPLES OF THE FIVE ETHICS

PRINCIPLES

EXAMPLES OF THE FIVE ETHICS

PRINCIPLES

Crime & Misconduct Commission 2002

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Respect for the lawand system of government

Do not break any laws. Obey lawful instructions. Respect Organisational decisions. Enforce all laws.

Crime & Misconduct Commission 2002

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Integrity

Be honest and trustworthy. Put the interests of the public first. Disclose conflicts of interest. Protect confidential information.

Crime & Misconduct Commission 2002

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Respect for others

Respect and be fair to everyone. Treat people as you would like

to be treated. Provide good customer service.

Crime & Misconduct Commission 2002

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Economy and efficiency

Do not waste or misuse Agency resources.

Give an honest day’s work for an honest day’s pay.

Crime & Misconduct Commission 2002

VIDEO 8 - Example of what may happen if you are not compatible (do not pull your weight) – 4 minutes

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Diligence

Do your work properly and to the best of your ability.

Strive for excellence.

Crime & Misconduct Commission 2002

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TOPIC TWO: RELEVANT LEGISLATION

Police Service Administration Act 1990

Guides Queensland Police Officers on how they go about their daily duties, their key functions, and behavioural expectations.

www.legislation.qld.gov.au

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TOPIC TWO: RELEVANT LEGISLATION

Police Powers and Responsibilities Act 2000

Power to arrest

Power to question

www.legislation.qld.gov.au

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TOPIC THREE: UNETHICAL CONDUCT

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TOPIC THREE: UNETHICAL CONDUCT

Types of unethical conduct

Misconduct

eg. Sexual harassment, unlawful use of police vehicle

Breach of discipline

eg. Late for duty, disrespectful to senior officers

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TOPIC THREE: UNETHICAL CONDUCT

Reporting unethical conduct cont.

Ethical Standards Command (ESC) Manages the internal discipline process and is responsible for

promoting ethical behaviour and professional practice within the Service.

Works closely with the Internal Investigations Branch, Inspectorate and Evaluation Branch, Ethical Practice Branch, Internal Audit, Research and Evaluation Unit and Intelligence Unit.

Website: www.cmc.qld.gov.au

Website: www.integrity.qld.gov.au

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TOPIC THREE: UNETHICAL CONDUCT

Reporting unethical conduct cont.

Queensland Police ethical support branches and units: Inspectorate and Evaluation Branch (IEB) Ethical Practice Branch (EPB) Review and Evaluation (R&E) Internal Audit (IA) Intelligence Unit Explain process

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ARE YOU AN ETHICAL PERSON?

Would you consider your behaviour and decision making to

always be ethical?

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SCENARIOS

What would you do? You have responded to a disturbence at a local cafe. The café

owner offers you a free lunch and coffee. Do you refuse or accept the offer?

You are privy to a drug bust that nets thousands of dollars. No one is around, do you pocket your kid’s school fees?

A new female constable confides in you that her Sergeant has been sexually harassing her. She asks for your support in lodging a complaint. Do you agree to help her?

You are on an interview panel and a close work mate performs terribly but you know he is capable of the job. Do you adjust the selection scores to get him the position?

You are patrolling road works where the Council is resealing a section of road. A resident asks you for a bucket of bitumen to seal a pot hole in his driveway. Do you give him a bucket of bitumen?

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Rules to live by

– can you do without your job?

- can you do without your freedom?

Rules to live by

– can you do without your job?

- can you do without your freedom?

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Teachers experience

Open discussion session lead by the teacher – Are these expectations realistic?

Teacher will share their experiences in relation to ethical dilemmas that many police officers experience and seek students opinions on the behaviour they would expect of a police officer – take into consideration the code of conduct, statement of ethics, legislation and OPM’s. Has things changed and how? Good or bad

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