public reporting: bring your lunch and make connections introduction to the ahrq qi learning...

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Public Reporting: Bring Public Reporting: Bring Your Lunch and Make Your Lunch and Make Connections Connections Introduction to the AHRQ QI Learning Introduction to the AHRQ QI Learning Institute Institute AHRQ Annual Meeting AHRQ Annual Meeting September 9, 2008 September 9, 2008

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Public Reporting: Bring Your Public Reporting: Bring Your Lunch and Make ConnectionsLunch and Make Connections

Introduction to the AHRQ QI Learning InstituteIntroduction to the AHRQ QI Learning Institute

AHRQ Annual MeetingAHRQ Annual Meeting

September 9, 2008September 9, 2008

AgendaAgenda

Welcome and Introductions Welcome and Introductions Overview of the Learning Institute Overview of the Learning Institute Applying for MembershipApplying for Membership Discussion Discussion

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Planning Committee Planning Committee

Dale Bratzler, DO - Oklahoma Foundation for Dale Bratzler, DO - Oklahoma Foundation for Medical Quality Medical Quality

Brooks Daverman, MPP, Division of Health Brooks Daverman, MPP, Division of Health Planning, Tennessee Department of Finance and Planning, Tennessee Department of Finance and AdministrationAdministration

Jeff Geppert, JD - Battelle Memorial Institute Jeff Geppert, JD - Battelle Memorial Institute Denise Love, MBA - National Association of Health Denise Love, MBA - National Association of Health

Data OrganizationsData Organizations Shoshanna Sofaer, MPH, DrPH - Baruch College, Shoshanna Sofaer, MPH, DrPH - Baruch College,

The City University of New YorkThe City University of New York Kim Streit, MBA, MHA - Florida Hospital Kim Streit, MBA, MHA - Florida Hospital

AssociationAssociation3

StaffStaff

AHRQ Center for Delivery, Organization, and Markets AHRQ Center for Delivery, Organization, and Markets Irene Fraser, PhD, DirectorIrene Fraser, PhD, Director Mamatha Pancholi, MS, Program Officer, Quality Mamatha Pancholi, MS, Program Officer, Quality

Indicators Team ProjectIndicators Team Project Marybeth Farquhar, PhD, MSN, RN, Senior Marybeth Farquhar, PhD, MSN, RN, Senior

Advisor, Quality Indicators Team ProjectAdvisor, Quality Indicators Team ProjectAHRQ Office of Communications and Knowledge AHRQ Office of Communications and Knowledge

TransferTransfer Marjorie Shofer, MBA, Senior Program Analyst Marjorie Shofer, MBA, Senior Program Analyst Margaret K. Rutherford, EditorMargaret K. Rutherford, EditorAcademyHealth (Contractor)AcademyHealth (Contractor) Katherine Griffith, AssociateKatherine Griffith, Associate 4

12 States Use QIs for Public 12 States Use QIs for Public Hospital ReportingHospital Reporting

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Purpose of the QI Purpose of the QI Learning InstituteLearning Institute

To provide a forum for discussing and To provide a forum for discussing and facilitating the use of the AHRQ Quality facilitating the use of the AHRQ Quality Indicators (QIs) in statewide and Indicators (QIs) in statewide and regional programs that report hospital regional programs that report hospital quality measures to the public. quality measures to the public.

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Target AudienceTarget Audience

Leaders (or their representatives, Leaders (or their representatives, including project staff and consultants) including project staff and consultants) that are directly involved with developing that are directly involved with developing public reporting programs from:public reporting programs from:– State agencies/task forces, State agencies/task forces,

– State hospital associations, and/or State hospital associations, and/or

– coalitions coalitions

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Possible Topics of Possible Topics of Monthly Webinars Monthly Webinars

1.1. Selecting Measures and Sample SizeSelecting Measures and Sample Size

2.2. Preparing Data for the ReportPreparing Data for the Report

3.3. Classifying Hospitals Classifying Hospitals

4.4. Displaying the DataDisplaying the Data

5.5. Explaining the QIs on your WebsiteExplaining the QIs on your Website

6.6. Creating a Consumer-friendly Website Creating a Consumer-friendly Website

7.7. Marketing and Promoting Your Report Marketing and Promoting Your Report

8.8. Evaluation of Public Reporting Program Evaluation of Public Reporting Program 8

Upcoming EventsUpcoming Events

QI 101 WebinarQI 101 Webinar– Wednesday, September 17, 2008 at 3:00 pm ET. Wednesday, September 17, 2008 at 3:00 pm ET.

– Please register at: Please register at: http://http://www.ahrq.gov/qilearninginstitutewww.ahrq.gov/qilearninginstitute//

Tracking Hospital Readmissions Tracking Hospital Readmissions Consesus-building Conference Consesus-building Conference – October 28-29, 2008, following the NAHDO October 28-29, 2008, following the NAHDO

Annual Conference, at the Omni La Mansion del Annual Conference, at the Omni La Mansion del Rio in San Antonio, TX. Rio in San Antonio, TX.

– Please register to participate in the conference Please register to participate in the conference at: at: http://nahdo.org/cs/meetings/http://nahdo.org/cs/meetings/..

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Applying for Membership Applying for Membership

If you are interested in becoming a member ofIf you are interested in becoming a member ofthe AHRQ QI Learning Institute:the AHRQ QI Learning Institute:

1.1. Send an e-mail to: Send an e-mail to: [email protected]@ahrq.hhs.gov with the subject heading “Application with the subject heading “Application Information for the QI Learning Institute.”  Information for the QI Learning Institute.” 

2.2. AHRQ will respond with application details. AHRQ will respond with application details.

3.3. Application due by September 30, 2008.Application due by September 30, 2008.

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Discussion QuestionsDiscussion Questions

How did you get involved with public reporting? How did you get involved with public reporting?

What have been your biggest What have been your biggest accomplishments to date in developing your accomplishments to date in developing your public reporting program? public reporting program?

What are your biggest challenges going What are your biggest challenges going forward? forward?

What insights/lessons would you like to share What insights/lessons would you like to share with your peers? with your peers?

What requests do you have of your peers What requests do you have of your peers regarding issues you need help with? regarding issues you need help with? 11

For More Information For More Information

QI Learning Institute Web site:QI Learning Institute Web site:http://www.ahrq.gov/qilearninginstitute/http://www.ahrq.gov/qilearninginstitute/

E-mail: E-mail: [email protected]@ahrq.hhs.gov

QI Web site: QI Web site: http://www.qualityindicators.ahrq.gov/http://www.qualityindicators.ahrq.gov/

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