public speaking chapter 1
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Copyright © 2011 Cengage Learning 1.1Chapter 1 – Public Speaking, Ethics & You
Essentials of Essentials of Public SpeakingPublic Speaking
Cheryl Hamilton, Ph.D.
5th Edition5th Edition
Public SpeakingEthics and
You
Chapter 1
Cheryl HamiltonCheryl Hamilton
Copyright © 2011 Cengage Learning 1.2Chapter 1 – Public Speaking, Ethics & You
Key IdeasKey Ideas
Benefits of taking Public speakingBenefits of taking Public speaking The basic types of public speechesThe basic types of public speeches The communication process and the speakerThe communication process and the speaker The public speaker’s ethical obligationsThe public speaker’s ethical obligations
Copyright © 2011 Cengage Learning 1.3Chapter 1 – Public Speaking, Ethics & You
Flashback . . . Flashback . . .
Educated Greeks and Romans studied Educated Greeks and Romans studied rhetoric rhetoric —the art of persuasive public speaking. —the art of persuasive public speaking.
Aristotle’s Aristotle’s RhetoricRhetoric divided speaking into: divided speaking into:• ForensicForensic (speaking in court) • DeliberativeDeliberative (political or legislative speaking) • EpideicticEpideictic (ceremonial speaking)
Copyright © 2011 Cengage Learning 1.4Chapter 1 – Public Speaking, Ethics & You
Benefits of Public SpeakingBenefits of Public Speaking
Enhances personal developmentEnhances personal development Influences your worldInfluences your world Advances your careerAdvances your career
Copyright © 2011 Cengage Learning 1.5
Enhances Personal DevelopmentEnhances Personal Development
Builds personal communication confidenceBuilds personal communication confidence Gives you more control over your lifeGives you more control over your life
– Helps you construct arguments and present positions– Develops critical thinking skills
Makes you a more flexible communicatorMakes you a more flexible communicator Helps you from feeling manipulatedHelps you from feeling manipulated
Chapter 1 – Public Speaking, Ethics & You
Copyright © 2011 Cengage Learning 1.6
Influences Your WorldInfluences Your World
Better prepared for involvement in campus Better prepared for involvement in campus issuesissues
Better prepared for involvement in civic Better prepared for involvement in civic issuesissues
Better prepared to share information relevant Better prepared to share information relevant to a particular positionto a particular position
Chapter 1 – Public Speaking, Ethics & You
Copyright © 2011 Cengage Learning 1.71.7
Advances Your Career:Advances Your Career:Example: EngineeringExample: Engineering
Chapter 1 – Public Speaking, Ethics & You
Electrical engineers spend over 4 hours per Electrical engineers spend over 4 hours per
day communicating (Vestal et al. 1996)day communicating (Vestal et al. 1996)
About 50% of all engineers value oral skills About 50% of all engineers value oral skills
above technical skills (Darling & Daniels, 2003)above technical skills (Darling & Daniels, 2003)
Oral skills ranked second to importance after Oral skills ranked second to importance after
problem-solving skills (Evans et al. 1993)problem-solving skills (Evans et al. 1993)
Copyright © 2011 Cengage Learning 1.81.8Chapter 1 – Public Speaking, Ethics & You
Types of SpeechesTypes of Speeches
InformativeInformative - - Focuses on conveying facts and promoting understanding. PersuasivePersuasive - - Seeks to influence choices & opinions. Special occasionSpecial occasion - - Lends a sense of distinction to special occasions.
Copyright © 2011 Cengage Learning 1.9
Informative Vs. PersuasiveInformative Vs. Persuasive
InformativeInformative Promote Promote
understanding of a understanding of a body of factsbody of facts– Performing Heimlich
maneuver– Effects of stress on the
body– Growth of YouTube and
PersuasivePersuasive Seek to influence Seek to influence
beliefs, choices or beliefs, choices or opinionsopinions– On-campus parking
should be expanded– Daily exercise is
necessary for health– City and country libraries
are the surest avenue for maintaining our demcracy
Chapter 1 – Public Speaking, Ethics & You
Copyright © 2011 Cengage Learning 1.10
Special OccasionSpecial Occasion
Gives sense of distinction to important eventsGives sense of distinction to important events Examples of special occasionsExamples of special occasions
– Weddings– Funerals– Award ceremonies– Introducing a new student
Chapter 1 – Public Speaking, Ethics & You
Copyright © 2011 Cengage Learning 1.11
The Communication Process:The Communication Process:
Chapter 1 – Public Speaking, Ethics & You
LISTENER
Motivation
SPEAKER
MessageDecoded
MessageEncoded
Stimulus
Copyright © 2011 Cengage Learning 1.12Chapter 1 – Public Speaking, Ethics & You
Frame of ReferenceFrame of Reference
BeliefsBeliefs AttitudesAttitudes ValuesValues Background (e.g. education, gender, race, Background (e.g. education, gender, race,
hometown)hometown) ExperiencesExperiences
Copyright © 2011 Cengage Learning 1.13
Differences in Cultural ValuesDifferences in Cultural Values
Chapter 1 – Public Speaking, Ethics & You
Americans Japanese Arabs
1. Freedom 1. Belonging 1. Family Security
2. Independence 2. Group Harmony 2. Family Harmony
3. Self-Reliance 3. Collectiveness 3. Parental Guidance
4. Equality 4. Age/Seniority 4. Age
5. Individualism 5. Group Consciousness
5. Authority
6. Competition 6. Cooperation 6. Compromise
7. Efficiency 7. Quality 7. Devotion
8. Time 8. Patience 8. Patience
9. Directness 9. Indirectness 9. Indirectness
10. Openness 10. Go-between 10. Hospitality
Copyright © 2011 Cengage Learning 1.14
The Communication Process:The Communication Process:
Chapter 1 – Public Speaking, Ethics & You
LISTENER
Motivation
SPEAKER
MessageDecoded
MessageEncoded
Code
Stimulus
Copyright © 2011 Cengage Learning 1.15Chapter 1 – Public Speaking, Ethics & You
Communication CodesCommunication Codes
Language Language (Verbal) - spoken or written words Paralanguage Paralanguage (Vocal) - tone, pitch, volume, etc. Non-Verbal Non-Verbal (Visual) - eye contact, facial
expressions, posture, etc.
Vocal & Visual Code
Verbal Code
Copyright © 2011 Cengage Learning 1.16
The Communication Process:The Communication Process:
Chapter 1 – Public Speaking, Ethics & You
LISTENER
Motivation
SPEAKER
MessageDecoded
InternalNoise
MessageEncoded
InternalNoise
Code
Feedback
Stimulus
ENVIRONMENT
ENVIRONMENT
ExternalNoise
Copyright © 2011 Cengage Learning 1.17Chapter 1 – Public Speaking, Ethics & You
Speaking of EthicsSpeaking of Ethics
The public’s perceptions of ethical standards The public’s perceptions of ethical standards in several professionsin several professions
Violations and costs of unethical behaviorViolations and costs of unethical behavior The ethical responsibilities of speakersThe ethical responsibilities of speakers Classroom ethicsClassroom ethics
Copyright © 2011 Cengage Learning 1.18
The Public’s View of Ethical The Public’s View of Ethical StandardsStandards
Table 1.2
Percentage of people as rating each profession
as having “High” or
“Very High” ethical standards
Profession 2003
2004 2005 2006 2007
2008
2009
Nurses 83 79 82 84 79 84 83
Druggists, pharmacists
67 72 67 73 67 70 66
Medical doctors 68 67 65 69 63 64 65
Clergy 56 56 54 58 53 56 50
Police officers 59 60 61 54 53 56 63
Accountants — — 39 — — 38 --
Journalists 25 — 28 26 — 25 23
Bankers 35 36 41 37 35 23 19
Lawyers 16 18 18 18 15 18 13
Real estate agents — — 20 — — 17 --
College Professors 59 — 64 58 — 54
Business executives 18 20 16 18 14 12 12
Stockbrokers 15 — 16 17 12 12 9
Congresspersons 17 20 14 14 9
Senators 20 -- 16 15 -- -- 11
Advertising practitioners
12 10 11 11 9 10 11
Car salespeople 7 9 8 7 6
Insurance salespeople 12 -- -- 13 -- -- 10
Copyright Cengage © 2011
Copyright © 2011 Cengage Learning 1.19
Costs of unethical behaviorCosts of unethical behavior
2007: Dismissal from job2007: Dismissal from job(Marilee Jones Admissions Dean at MIT due to (Marilee Jones Admissions Dean at MIT due to untrue facts on resume)untrue facts on resume)
2006: Re-defense of dissertations 2006: Re-defense of dissertations (Investigation Ohio University 37 former engineering (Investigation Ohio University 37 former engineering graduate students plagiarized portions of theses or graduate students plagiarized portions of theses or dissertations)dissertations)
2007: Dismissal from job 2007: Dismissal from job (producer of (producer of Katie Katie Couric’s notebookCouric’s notebook for not giving credit to for not giving credit to Wall Street Wall Street Journal articleJournal article for lines quoted in piece) for lines quoted in piece)
Chapter 1 – Public Speaking, Ethics & You
Copyright © 2011 Cengage Learning 1.20
Exaggeration, Distortion and Exaggeration, Distortion and PlagiarismPlagiarism Exaggeration Exaggeration
– Overstating – Presenting facts as more important than they are
Distortion - Distortion - – Misrepresenting or twisting facts– Stating facts are true when only partially true
PlagiarismPlagiarism– Using ideas of others without giving credit– Using material from the Internet without giving credit
Chapter 1 – Public Speaking, Ethics & You
Copyright © 2011 Cengage Learning 1.21Chapter 1 – Public Speaking, Ethics & You
Classroom EthicsClassroom EthicsSpeakerSpeaker
1. Always show up when scheduled to speak.
2. Show respect by being prepared.
3. Respect audience opinions4. Be honest—no plagiarism,
exaggeration, or distortion of facts or visuals. Cite sources
5. Limit use of Internet sources.
6. Carefully research all sides of topic.
AudienceAudience1. Support speaker—no
homework or daydreaming.2. Be on time; take job as
audience evaluator seriously.
3. Respect speaker’s opinions.
4. Be open-minded; don’t take offense during speeches or class discussions.
5. Don’t distract speaker in any way.
6. Give honest, tactful critiques including strengths and weaknesses.
Copyright © 2011 Cengage Learning 1.22Chapter 1 – Public Speaking, Ethics & You
Essentials of Essentials of Public SpeakingPublic Speaking
Cheryl Hamilton, Ph.D.
5th Edition5th Edition
Public SpeakingEthics and
You
Chapter 1
Cheryl HamiltonCheryl Hamilton