public works - pasadena, california · 2018-12-01 · mission statement the pasadena department of...

PUBLiC WoRKS

City

of

Pasadena Engineering Department, circa 1940

Title pages 2019 print.qnd:Layout 1 8/8/18 8:44 AM Page 22

CITY OF PASADENA

PUbLIC WORkS

Director of Public Works

(1.00)

Finance & Management Services

(7.00)

Engineering(50.00)

Street Maintenance & Integrated

Waste Management(120.36)

Parks & Natural Resources

(67.60)

Citizen Service Center(6.00)

Building Systems & Fleet Management

(67.00)

Capital Improvement Program BudgetDepartment Operating BudgetPersonnel Actions/PayrollPurchasingLegislationRevenue and Expenditure Oversight

CivilEngineering ServicesMunicipal Buildings, Bridges & ParksStreet Lights and Traffic Signals

Franchise Hauler OversightResidential & Commercial Solid Waste CollectionStorm Drain & Sewer Cleaning & RepairStreet CleaningStreet Light & Traffic Signal MaintenanceTraffic Sign MaintenanceRoad Striping & Pavement Marking MaintenanceAbandoned Items & Weed AbatementGraffiti AbatementCode Enforcement- Public Right-of-WayRoadway MaintenanceRecycling

Arroyo Seco MaintenanceForestry OperationsPark OperationsNon-Park Landscape MaintenanceLandscape ProjectsParks PlanningHomeless Encampment Cleaning & Removal

Building MaintenanceHousekeepingSecurity ServicesFleet MaintenanceVehicle Replacement & Procurement

Executive Secretary(1.00)

org chart set up:Layout 1 8/1/18 11:02 AM Page 15

MISSION STATEMENT The Pasadena Department of Public Works, through our valued employees, preserves, maintains, and enhances the City’s infrastructure and natural resources in a sustainable manner for the benefit of our residents, businesses, and visitors. VISION STATEMENT We are a premier Public Works department that delivers exceptional customer service. PROGRAM DESCRIPTION The Department of Public Works maintains city streets, parks, buildings, and vehicles; manages integrated waste programs and services; and designs and manages capital projects. Specifically, the Department provides the following services:

Design of streets, sidewalks, bridges, parks projects, traffic signals, street lights, sanitary sewers, and storm drainage systems;

Construction management for buildings, streets, bridges, street lights, sidewalks, traffic signals, storm drains, sewers, and parks projects;

Repair and replacement of street lights, traffic signals, and traffic signal cabinets;

Maintenance and repair of traffic and parking signs, and re-painting of road striping, traffic markings, sidewalks and curbs;

Maintenance, repair, and capital improvement of over 910,000 square feet of City buildings and facilities;

Landscape maintenance and improvement of parks, library grounds, and medians;

Restoration of trail, stream, and habitat in the Arroyo Seco for active and passive recreation;

Maintenance of the City’s urban forest, including tree care and planting;

Preventative maintenance, replacement, and repair of vehicles and motorized equipment;

Fuel purchasing and management;

Security services at City Hall and City Yard;

Housekeeping services at City Hall, City Yard, libraries, various city parking lots, and other facilities;

Maintenance of streets, sewers, and storm drains;

Integrated waste management services to residents and businesses;

Graffiti abatement;

Enforcement of Public Works code compliance regulations, which include public right-of-way violations, such as abandoned bulky items, curbside dumping, and abandoned shopping carts;

Management of public right-of-way usage through issuance of permits and imposition of conditional requirements on individuals and developers;

Daily inspection of projects constructed within public right-of-way to ensure quality, adherence to specifications, and schedule;

Preparation, management, and oversight of the Capital Improvement Program (CIP) budget; and

Operation of the Citizen Service Center, mobile app, live chat and web services to provide residents information on City programs and services, respond to questions and complaints, create work orders, and direct service requests to appropriate staff and departments.

CITY OF PASADENA PUBLIC WORKS

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DEPARTMENTAL RELATIONSHIP TO CITY COUNCIL GOALS Improve, Maintain and Enhance Public Facilities and Infrastructure To address this goal, the Department: 1) provides design oversight and construction management of improvements to City-owned buildings, streets, bridges, street lights, traffic signals, storm drains, sewers, parks, and other capital projects; 2) provides permit inspection for all utility construction and all private work in the public right-of-way; 3) provides repairs, preventative maintenance, and housekeeping services for City buildings and facilities; and 4) provides security services at City Hall and City Yard. Increase Conservation and Sustainability To promote conservation and sustainability, the Department: 1) provides refuse, recycling, and waste reduction programs designed to achieve zero waste to landfills and incinerators by 2040; 2) installs energy efficient lighting and heating, ventilation and air conditioning systems in City buildings; 3) operates a compressed natural gas (CNG) fuel station and promotes the purchase of hybrid and alternative fuel vehicles to reduce pollutants; 4) practices water conservation through retrofitting irrigation systems with water conserving irrigation products, removing non-essential turf, and closely monitoring water use throughout the City’s parks, libraries, and landscaped medians; 5) uses environmentally friendly cleaning products and practices in City buildings; 6) replaces high intensity discharge street light luminaries with energy efficient luminaries; and 7) paves city streets with rubberized asphalt made from recycled tires diverted from California landfills. Support and Promote Quality of Life and the Local Economy To support and promote quality of life and the local economy, the Department: 1) maintains and manages the upkeep of city buildings, streets, parks, trees, and median islands; 2) maintains City parks (including the Arroyo Seco), the urban forest, and non-park landscaped areas to ensure safety and durability; 3) operates Citizen Service Center which serves as the primary point of contact for the public seeking information and City services; and 4) develops master plans to guide the development and improvement of various parks, and seeks funding opportunities to enhance existing parks, open space, and acquire or develop new park facilities. Maintain Fiscal Responsibility and Stability To maintain fiscal responsibility and stability, the Department: 1) prepares and monitors the City’s CIP budget and the Department’s operating budget to ensure proper financial management of public resources; 2) initiates and coordinates fee studies to ensure services rates are sufficient to cover expenses, competitive, and in-line with the market; and 3) monitors state and federal legislation to identify items which could potentially impact the Department. Ensure Public Safety To ensure public safety, the Department: 1) designs and installs traffic signals at appropriate intersections, street lighting along designated corridors, and security lighting at parks; 2) installs guardrails at various locations; 3) provides tree trimming, street maintenance, and sidewalk maintenance that allow safe movement of residents and visitors throughout Pasadena; 4) provides refuse collection and sewer system operations which help prevent the spread of disease; 5) develops and implements a preventative maintenance program that minimizes vehicle downtime and maximizes police and fire vehicles availability to protect the City; 6) provides security services at City Hall and City Yard; and 7) enforces Public Works code compliance regulations to eliminate blight and public nuisances.


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Improve Mobility and Accessibility Throughout the City To promote mobility and accessibility throughout the City, the Department: 1) provides accessible streets through the maintenance and operation of the City’s streets, sewers, storm drains, traffic signals, and street light infrastructure; 2) installs accessible wheelchair curb ramps and retrofits existing curb ramps with detectable warning tiles; 3) provides design oversight of traffic signals and intelligent transportation systems, street rehabilitation and improvements, and park playgrounds and restrooms; and 4) installs Americans with Disabilities Act (ADA) compliant doors and signage throughout city facilities. FISCAL YEAR 2018 ACCOMPLISHMENTS The Department of Public Works accomplished the following during FY 2018:

Awarded the American Public Works Association (APWA) BEST Award for Traffic, Mobility and Beautification for the John K. Van de Kamp Bridge;

Received the Congressional Recognition of Excellence Award for sidewalk repair program;

Began the APWA accreditation process;

Planted 650 street trees;

Hosted annual Arbor Day where 20 trees were planted, in partnership with Pasadena Beautiful Foundation;

Received Tree City USA and Growth Award from the National Arbor Day Foundation;

Amended the Master Street Tree Plan (MSTP) to replace poor performing trees;

Pruned approximately 14,000 street trees;

Implemented enhanced protection conditions for street trees impacted during construction projects;

Amended the Tree Protection Ordinance to strengthen remedies and proceedings for violators;

Published new forestry educational materials on the City website;

Facilitated the California Environmental Quality Act (CEQA) process for the Hahamongna Oak Grove Area Improvement project;

Converted an existing tennis court at Allendale Park into four pickleball courts;

Removed non-essential turf as part of water conservation efforts;

Completed annual turf renovations at Area H, Allendale, Brookside (Jackie Robinson Stadium), Brenner, Viña Vieja, and Washington Parks;

Renovated and replaced playground equipment and playground surfaces at designated City parks;

Participated in the Monarch Festival at Washington Park along with the Mayor’s Office, Friends of Washington Park, U.S. Fish and Wildlife, and local students;

Obtained a stream alternation agreement for the low flow streams in the Lower Arroyo Seco;

Presented the Green Living Curriculum to second grade classes in the Pasadena Unified School District, reaching 2,500 students in 10 schools;

Implemented polystyrene food packaging ban citywide;

Provided technical assistance to businesses on how to comply with polystyrene food packaging ban;

Issued over 1,300 Public Works code compliance citations and 900 warnings for violations such as abandoned shopping carts, trash cans left on curb more than a day, illegal dumping, signs, tree removal or trimming, and National Pollutant Discharge Elimination System (NPDES) violations;

Collected 14,000 tons of yard waste and 8,500 Christmas trees which were processed and used as alternative daily cover at the Scholl Canyon Landfill;

Collected 7,965 tons of recyclable commodities from the residential curbside collection program;

Recycled more than 14,000 tons of debris material from private and public construction projects;

Held four e-waste collection and document shredding events and recycled more than 62 tons of electronic equipment;


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Hosted six used motor oil filter exchange events;

Continued implementation of the Zero Waste Strategic Plan, which sets a goal of reaching 87 percent diversion rate by the year 2040;

Maintained and repaired over 327 signalized intersections and approximately 20,000 traffic signs;

Maintained 17,000 street lights;

Completed 1,700 traffic signal and 4,200 street light repair work orders;

Completed over 1,700 street light and traffic signal dig alert markings;

Painted more than 100 street light poles and five traffic signalized intersections;

Painted approximately 201,000 linear feet of red curbs, 203,000 linear feet of crosswalks, and 108 miles of lane striping;

Installed over 2,000 traffic/pedestrian signs;

Removed over 7,200 incidents of graffiti and over 2,500 illegal ad signs and postings on public property;

Swept more than 24,500 curb miles and cleaned/flushed over 1.7 million linear feet of sewer main line;

Issued over 2,300 Public Works permits and performed 900 right-of-way plan checks;

Reviewed, approved, and recorded 27 documents with the County of Los Angeles including parcel maps, tract maps, easements, license agreements, street vacations, and centerline ties;

Led the Colorado Street Bridge Task Force, charged with engaging the community in solutions that deter suicides;

Completed the design of Desiderio Park restroom and began construction of the Neighborhood Park site;

Continued ADA upgrades and maintenance work at various parking garages;

Continued Robinson Park Recreation Center renovations;

Replaced play equipment at McDonald Park;

Continued design of Transit Operations Maintenance Facility;

Installed outfield netting at the Jackie Robinson Baseball Field;

Completed the Arroyo Terrace Trail and Wall Restoration Improvements project;

Repaired Brookside Tennis Courts;

Completed the Citywide Park Accessibility Improvements project;

Constructed new entry gates and landscaping improvement at Lower Arroyo Seco;

Renovated Public Works City Yard restrooms;

Began environmental and preliminary design of Holly Street Bridge Retrofit project;

Completed the Pasadena Police Department Indoor Firing Range project which includes the installation of rubberized bullet trap and HEPA filtration system, and the replacement of the roof and evaporative cooling systems;

Renovated the kitchen at Jackie Robinson Community Center;

Began construction of the Area H project at the Rose Bowl;

Completed El Centro building renovations at Central Park;

Installed bicycle detection systems at various locations citywide;

Began construction of speed feedback signs;

Began construction of Mobility Corridors – Rose Bowl Access Systems;

Completed design of mid-block traffic signal and crosswalk at 1790 N. Fair Oaks Avenue;

Completed the East Arroyo Neighborhood Connector Trail Improvements project;

Completed eight miles of slurry sealing;

Resurfaced over four miles of streets and completed design of over seven miles;

Repaired over 150,000 square feet of sidewalks and approximately 2,900 linear feet of curbs and gutters;

Completed the design and began the repair/relining of over 18,000 linear feet of sewer pipes;

Installed over 75 curb ramps using City staff and contractors;

Relined over 900 feet of corrugated metal storm drain pipes and repaired over 20 catch basins;

Designed and began installation of over 400 catch basin inserts;


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Completed exterior plaster restoration at City Hall;

Replaced roof system at Fire Station 32;

Completed fencing upgrades at YWCA;

Removed hazardous materials from various City facilities;

Upgraded the compressed natural gas facility at the City Yard;

Began citywide building assessment study;

Purchased various replacement vehicles including introduction of a new SUV platform for the Police Department;

Installed new mobile data computer system in all police vehicles;

Rebuilt the cooling tower at City Hall;

Installed conduits and network cables for security cameras at City Yard and City Hall;

Answered 78,000 calls to the Citizen Service Center (CSC) (74 percent within 30 seconds) and received over 27,000 web and mobile application service order requests;

Increased CSC topics available through the website and mobile app;

Introduced live chat services through the CSC website to allow residents to report issues and request service and answered 5,000 live chats;

Prepared the City’s FY 2019-2023 CIP budget and the Department’s FY 2019 Operating Budget; and

Prepared quarterly monitoring reports for the City Council’s Finance Committee outlining the status of active projects in the CIP budget.

FISCAL YEAR 2019 ADOPTED BUDGET Operating Budget The Department of Public Works is responsible for both Operating and CIP Budgets. The full-time equivalent (FTE) positions that work on CIP projects are budgeted in the Operating Budget (in the Project Management Fund), and their actual expenses are recorded in both the Operating and CIP budgets. Personnel A total of 319.96 FTEs are included in the FY 2019 Adopted Budget which is 0.36 FTE more than FY 2018 Revised Budget. YEAR-OVER-YEAR BUDGET CHANGES Since October 2016 the Department has reduced its General Fund budget by almost $1.6 million while continuing to provide vital services. However, the FY 2019 budget reflects continued reductions that have helped the City achieve a balanced budget. Below is an outline of the year-over-year changes to each of the funds as well as challenges that lay ahead in meeting service obligations. General Fund - 101 The FY 2019 Adopted General Fund budget of $21,561,115 is $133,618 (0.6 percent) lower than the FY 2018 Revised Budget. This is largely attributed to a reduction in Services and Supplies category.


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Sewer Fund - 205 The FY 2019 Adopted Sewer Fund budget of $2,448,331 is $46,374 (1.9 percent) lower than the FY 2018 Revised Budget. This reduction is primarily due to the transfer of 2.5 FTEs to the Refuse Fund to better align budget with task performed and the removal of one-time funding for the purchase of a sewer inspection equipment. This net decrease is offset by moving former CIP expenses to the Operating Budget (e.g. state mandated catch basin cleaning services and the administration of the National Pollutant Discharge Elimination System (NPDES) Program). Much of our infrastructure, including sewers and storm drains, are approaching an average age of 100 years and require almost $130 million in repair or replacement cost. Additionally, new storm water quality standards mandated by the NPDES are estimated to cost $9 million through 2023 and $235 million through 2037. However, despite these increasing costs, revenue represents only a fraction of the amount needed to meet this increasing need. Such continued demands with limited resources are challenges the department will continue to face. Gas Tax Fund - 210 The FY 2019 Adopted Gas Tax Fund budget of $2,144,073 is $114,694 (5.7 percent) higher than the FY 2018 Revised Budget. This increase is attributed to standard annual personnel increases. Though the FY 2019 budget for this fund is currently balanced, the demand for these funds far exceeds available appropriations. On average, $1.5 million is allocated annually for street resurfacing. However, at least $7 million is needed annually to prevent further deterioration of streets. In addition, the City has approximately 670,000 square feet of damaged sidewalks which totals $9 million in repair costs. Moreover, it is more efficient to repair streets in a timely manner, since maintenance and repair costs grow significantly when they are deferred. Project Management Fund - 301 The FY 2019 Adopted Project Management Fund budget of $7,301,264 is $344,169 (4.9 percent) higher than the FY 2018 Revised Budget. This is due to standard annual personnel increases as well as higher Internal Service Charges. Refuse Collection Fund - 406 The FY 2019 Adopted Refuse Collection Fund budget of $14,665,960 is $617,066 (4.0 percent) lower than the FY 2018 Revised Budget. A reduction in vehicle purchase and the aligning of fleet maintenance costs are primary contributors to the overall reduction in this fund. The reductions are partially offset by the transfer of 2.5 FTEs from the Sewer Fund due to responsibility alignment and the addition of three new positions. Operational cost will continue to grow as legislative mandates are imposed. Such mandates include AB 1826 which requires that local jurisdictions implement an organic waste recycling program to divert waste from landfills by 2020. Building Maintenance Fund - 502 The FY 2019 Adopted Building Maintenance Fund budget of $11,452,424 is $398,131 (3.6 percent) higher than the FY 2018 Revised Budget. This increase is largely due to standard annual personnel and contract adjustments as well as increased security coverage at City Hall. As part of the FY 2019 reduction, an HVAC Technician position was eliminated, resulting in General Fund savings. However, the elimination is expected to delay response time for repairs, which can lead to the deterioration of City buildings.


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Fleet Replacement Fund - 503 The FY 2019 Adopted Fleet Replacement Fund budget of $2,373,487 is $2,021,472 (46.0 percent) lower than the FY 2018 Revised Budget. This net decrease is largely attributed to the reduction of carry forward funding from FY 2017 to FY 2018 for replacement vehicle purchases. Fleet Maintenance Fund - 511 The FY 2019 Adopted Fleet Maintenance Fund budget of $8,199,463 is $361,175 (4.6 percent) higher than the FY 2018 Revised Budget. The majority of the increase is the result of contract adjustments and standard annual personnel increases. The Department is exploring potential opportunities to innovate to further increase efficiency and effectiveness. Citizen Service Center Fund - 510 (Formerly the 311 Call Center) The FY 2019 Adopted Budget for the Citizen Service Center Fund of $777,599 is $46,720 or 6.4 percent higher than the FY 2018 Revised Budget. This increase is a combination of standard benefit and Internal Service Charge increases. FUTURE OUTLOOK Despite the financial challenges, the Department continues to provide quality services to the community. Our workforce is deeply committed to the mission and therefore works diligently to lessen the impact of prior budget reductions. However, like other City departments, the Department’s cost of providing these quality services is outpacing revenue. Moving forward, it will be extremely difficult to continue the array of services currently provided without additional resources. Below are some of the services expected to be completed in the upcoming year.

Plant 650 street trees and prune approximately 14,000 trees;

Host the annual Arbor Day event;

Continue to implement the Oak Grove Area Improvements project in Hahamongna Watershed Park;

Perform landscape beautification improvements at sites to be determined;

Perform turf renovation at Area H, Allendale, Brookside, Brenner, Hahamongna Watershed, Jefferson, McDonald, Victory, Villa, Viña Vieja, and Washington Parks;

Install new synthetic turf at Villa-Parke and Robinson Park;

Publish tree pruning cycles on Department webpage;

Update the department webpage to include a search tool to web-based Master Street Tree Plan search tool;

Continue implementation of the Zero Waste Strategic Plan by working collaboratively with the community to develop effective waste reduction programs;

Host four e-waste collection and document shredding events;

Conduct outreach and education to inform businesses about how to recycle organic waste;

Continue identification, education, outreach and monitoring of large commercial generators of organics (such as restaurants, markets, schools and institutions) to ensure compliance with state law that requires recycling of organic waste;

Continue outreach and education of the citywide polystyrene (styrofoam) food packaging ban to reduce adverse environmental impacts of polystyrene litter;

Design and reline 10,000 linear feet of sewer pipes;

Complete the repair/relining of 18,000 linear feet of sewer main line;

Construct 7 miles of resurfaced streets;


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Install over 200 curb ramps and 12,000 linear feet of curb and gutter;

Install more than 400 catch basin inserts for NPDES compliance;

Complete construction of Robinson Park Recreation Center;

Complete construction of Desiderio Park;

Continue environmental and preliminary design of Holly Street Bridge Retrofit project;

Complete design of Jefferson, Victory, McDonald, and Grant Park fields as part of the Citywide Sports Facilities Improvements project;

Complete design of La Pintoresca, Robinson, Brenner, Allendale, and Villa-Parke courts as part of the Citywide Sports Improvements project;

Complete construction of McDonald, Eaton-Blanche and Grant Park court projects;

Complete construction of the Area H project at the Rose Bowl;

Begin construction of Mobility Corridors – Rose Bowl Access Systems;

Begin construction of mid-block traffic signal and crosswalk at 1790 N. Fair Oaks Avenue;

Begin construction on Metro Gold Line at-grade crossing mobility enhancement;

Install uninterruptible power supply equipment at City Hall;

Modernize elevators at Community Health Center;

Replace pool skimmers at Robinson Park Center;

Perform hazardous material testing and remediation at various City facilities;

Complete citywide park accessibility improvements;

Continue painting street light poles; and

Finally, the Department will continue to:

o Promote financial responsibility and stability; o Provide high-quality, safe and reliable city infrastructure through outstanding design and

construction management, the issuance of Public Works permits, contract compliance, engineering surveying, and inspection of all capital projects;

o Pursue grant opportunities to fund capital projects and maintenance efforts; o Facilitate environmentally sound municipal services that are efficient and cost-effective; and o Collaborate with residents and volunteers to meet community needs.


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SUMMARY TABLES

SUMMARY OF APPROPRIATIONS BY EXPENSE CATEGORY

(In Thousands)

Expenditure Category FY 2017 Actuals

FY 2018 Adopted

FY 2018 Revised

FY 2019 Adopted

Personnel $28,831 $36,898 $36,648 $38,446

Services & Supplies 17,397 21,359 21,400 21,710

Internal Service Charges 8,369 8,868 8,756 8,599

Operating Expense 7,125 0 0 0

Capital Outlay (2) 5,378 6,002 2,770

Debt Service 9 10 10 9

Public Works Total $61,731 $72,512 $72,817 $71,533

SUMMARY OF APPROPRIATIONS BY DIVISION

(In Thousands)

Division FY 2017 Actuals

FY 2018 Adopted

FY 2018 Revised

FY 2019 Adopted

All Organizations $4,859 $0 $0 $0

Building Systems & Fleet Mgmt. 17,436 23,449 23,449 22,177

Administration 2,187 1,298 1,338 1,348

Parks and Natural Resources 12,139 13,216 12,996 12,922

Engineering 1,836 7,448 7,436 8,175

Finance & Management Services 542 1,217 1,213 1,039

Street Maint. & Integrated Waste 22,733 25,884 26,385 25,873



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SUMMARY OF APPROPRIATIONS BY FUND

(In Thousands)

Fund FY 2017 Actuals

FY 2018 Adopted

FY 2018 Revised

FY 2019 Adopted

101 - General Fund $21,608 $21,577 $21,427 $21,561

105 - General Fund Projects Fund 377 306 306 311

106 - New Year’s Day General Fund Events 301 300 300 298

205 - Sewer Construction and Maint. 2,082 2,495 2,495 2,448

210 - Gas Tax Fund 1,593 1,941 2,029 2,144

301 - Project Management Fund ($0) 6,957 6,957 7,301

406 - Refuse Collection Fund 12,888 14,917 15,283 14,666

502 - Building Maintenance Fund 9,017 11,054 11,054 11,452

503 - Fleet Replacement Fund 8,408 12,233 4,395 2,373

510 – Citizen Service Center 596 731 731 778

511 - Fleet Repair and Maintenance 0 0 7,838 8,199

701 - General Fixed Assets Acct Group 4,859 0 0 0


SUMMARY OF FTEs BY DIVISION

Division FY 2017 Actuals

FY 2018 Adopted

FY 2018 Revised

FY 2019 Adopted

Administration 8.00 8.00 8.00 8.00

Engineering 53.00 50.00 50.00 50.00

Street Maint. & Integrated Waste 116.00 117.00 117.00 120.36

Parks and Natural Resources 67.60 68.60 68.60 67.60

Building Systems & Fleet Mgmt. 67.00 68.00 68.00 67.00

Finance & Management Services 8.00 8.00 8.00 7.00

Public Works Total 319.60 319.60 319.60 319.96


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PERFORMANCE MEASURES

FY 2017 Actuals

FY 2018 Target

FY 2019 Target

COUNCIL GOAL: IMPROVE, MAINTAIN, AND ENHANCE PUBLIC FACILITIES AND INFRASTRUCTURE

Objective: Provide timely maintenance to city buildings and facilities. 1 Percent of service and repair requests completed for maintenance of city

buildings. 100% 95% 95%

Note Performance Measure – Department completed 2,318 of 2,430 requests in FY 2018. Objective: Provide well-maintained city streets for traffic and pedestrian safety.

1 Miles of streets slurry sealed. 10.5 4 0 2 Miles of streets resurfaced. 2.4 2 7 3 Square footage of sidewalks repaired under contract. N/A N/A 130,000

Note Performance Measure 1 – Due to funding shortage in FY 2019, funds were directed toward resurfacing. Note Performance Measure 3 – New FY 2019 Target

Objective: Provide efficient sewer capacity and maintenance 1 Linear feet of sewer pipe repaired/replaced/relined. 12,729 18,000 15,000

COUNCIL GOAL: MAINTAIN FISCAL RESPONSIBILITY AND STABILITY Objective: Provide timely, high-quality, financial and management reports, information, and support services.

1 Percent of monthly expense reports completed and made

available to divisions within 15 working days following the last day of the previous month.

89% 100% 100%

COUNCIL GOAL: SUPPORT AND PROMOTE THE QUALITY OF LIFE AND LOCAL ECONOMY.

Objective: Maintain city street trees to enhance the urban forest. 1 Number of trees planted. 663 700 650



FY 2017 Actuals

FY 2018 Target

FY 2019 Target

Objective: Maintain city parks and open spaces to ensure safety, functionality, and durability.

1 Percent of water conserved compared to baseline year (2013). 30% 28% 28%

Objective: Provide effective and timely sewer maintenance. 1 Number of linear feet of sewer pipe cleaned/flushed. 1,344,822 2,000,000 2,000,000

Objective: Provide timely removal of graffiti throughout the city. 1 Percent of graffiti incidents resolved within one business day. 100% 100% 100%

Note Over 7,615 incidents in FY 2017 and project over 7,200 incidents of graffiti in FY 2018. Objective: Provide effective and timely customer service. 1 Percent of calls answered within 30 seconds in the Citizen Service

Center 72% 80% 80%

2 Percent of "met" or "exceed" ratings received on customer service surveys for all citywide requests.

79% 80% 80%

Objective: Provide safe, reliable, and cost-effective vehicles to city customers.

1 Percent of vehicle availability service levels met for public safety

(Police and Fire). 90% 90% 90%

Note Department completed 11,784 of 13,170 requests for public safety in FY 2018.

COUNCIL GOAL: INCREASE CONSERVATION AND SUSTAINABILITY Objective: Provide efficient trash and recycling collection programs that reduce the City's waste stream.

1 Annual rate of solid waste disposed per capita as reported to the

California Department of Resources, Recycling and Recovery (measured in pounds per person per day).

6.3 5.9 10.9

Note While the overall goal is to decrease solid waste disposed per capita, the California Department of Resources, Recycling and Recovery recognizes that in a growing economy, the disposal rate increases because consumption and disposal increase accordingly. Therefore, with our current economy, the target is increased.



public works - pasadena, california · 2018-12-01 · mission statement the pasadena department of...

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