PURPOSE STRUCTURE AND FUNCTIONS OF A HUMAN RESOURCE

• Human Resource department provides

key functions within an organization.

• Human Resource management exists to

ensure organizations have the right

people at the right job.

ACTIVITY

• What are the function of Human

Resource department?

ANSWER

• Recruit suitable worker

• Ensure the workers receive appropriate training

• Establish systems for compensation and

rewarding employees.

• Assist heads of department keep their

subordinate free from injury.

• Design and implement appropriate disciplinary

systems so workers will follow.

SIZE OF ORGANIZATION

• The larger the organization in terms of number of employees,

the more likely to have more than 1 human resource

department.

• As long, the companies has staff, the HR will exist.

• Every head of department or manager need to ensure that he

has the worker he needs, worker with the right skills and who

are willing to work.

• Once the organization gets larger, the recruitments, training

and record keeping may become to heavy for the HR hence

the job will be given to the specialist.

OWNERSHIP OF THE COMPANY

• Multinational companies and joint venture

with foreign partners can be expected to

need a Human Resource department from

the local to provide input and knowledge

in the areas of industrial relations and

labor.

PHILOSOPHY OF TOP MANAGEMENT

Small company Head of Departments/ All

Manager

Medium- sized company Administration Department

Large sized - company Human Resource Manager

Very large – company HR Department, Training

Department and Industrial

Relations Department

HUMAN RESOURCE MANAGEMENT AS A SHARED FUNCTION

• Human resource professional will plan and establish systems which

will allow the managers to make best use of their subordinates.

• HR professional will advise and train managers on how to utilize

their subordinates in order to achieve the department objectives.

• For various functions in HR, it should be clarified whether the HR

officer or the department head would take charge.

• Dealing with disciplinary and performances issue is another conflict

between HR officer and department head. Most HOD, feels

uncomfortable dealing with discipline matters they rather pass to HR

Manager.

CAREERS IN HRM• You can possibly start as a clerk in a HRM and be promoted to an

Executive position and into management.

• Young Degree graduates can apply to Executive level. If

graduates from different field and if they are willing to learn fast

and they have a good communication skills they can try to apply.

• The best know programmes offered for HRM is Certificate and

Diploma in Human Resource Management offered by Human

Resource Management (MIHRM).

• Executive in HR management position who wants a promotion

need to develop a broad understanding of the whole function.

• One way to do is to spend some time as a supervisor and

understand what the manager goes through.

SKILLS FOR HR SPECIALIST

• Everything is computerised hence the HR

specialist needs to use suitable software

packages that can provide information efficiently.

SOFTWARE • Databases systems for personnel records which

allow for easy updating of information

• Payroll system

• Intranet

• Attendance tracking system

• E-learning program.

• Tracking of performance output.

• Monitoring of computer usage

DISADVANTAGE OF HR SPECIALIST

• Lack of training in quantitative methods.

• Some people believe objectivity is inappropriate

for HR management.

DRAWBACK OF HR FUNCTION

• When selecting applicant for a job, should the HR manager give priority to

a candidate recommended by the CEO?

• Is it right for a organization to have CCTV including in restrooms?

• Should a training manager accept any payments or gift from a training

center in return agreeing to send company employers to the program the

center is conducting?

• Is it fair to retrench non-executive staff so the organization can pay bonus

to the senior management?

• Is it fair to deduct EPF contribution from the employees salary and not

submit to the Fund?

• Is it fair to have foreign workers but have not granted them with permit?

PERSONAL QUALITIESCommunication Skills

Ability to bring about change

IT Savvy

Numerate and able to analyze data

Ability to understand the business contact

High ethical standards

FUTURE OF HR• Use technology to save time

• Introduce systems which encourage upgrading of

skills at all levels within the organization

• Train heads of department on how to manage

highly skilled knowledge workers.

• Train head of department on how to appreciate

the variety of working styles.

• Source and find ways to retain talent employees.

FUNCTION OF THE HUMAN RESOURCE DEPARTMENT

• Employment• Training and Development• Payment/ Reward System• Health and Safety• Employee Service/ Welfare• Productivity Improvement Schemes• Industrial Relations

EMPLOYMENT

• Human Resource Planning

• Recruitment

• Establishing career movement policies

including transfers and promotions

• Setting policies and administering

disciplinary

• Terminating employees

TRAINING AND DEVELOPING

• Holding induction programmes

• Providing Skills training

• Organizing supervisory and

management development

programmes

• Establishing and administering

performance management and

appraisal systems.

PAYMENT AND REWARD SYSTEM

• Developing a wage structure

• Establishing incentive schemes

• Preparing information for payroll

preparation

• Advising on benefits

HEALTH AND SAFETY

• Organizing safety programmes

• Establishing wellness programmes

• Accident investigation

• Provision of health services

• Establishing programmes to prevent

sexual harassment and violence

EMPLOYEE SERVICE/WELFARE

• Overseeing canteen facilities

• Provision of transport

• Provision of recreation facilities

• Counseling

PRODUCTIVITY IMPROVEMENT

• Establishing and maintaining quality

improvement initiatives including the

introduction and implementation of

ISP programmes, suggestion

schemes, team problem solving

activities.

INDUSTRIAL RELATIONS

• Grievance handling

• Relations with trade union

representatives

• Collective bargaining negotiations

• Preparing contingency plans for strike

action

MINISTRY OF HR• Vision to be leader in development and management of a world class

workforce.

• Designed and implemented a number of programmed to upgrade

quality workforce in the country and improve work life balance.

• Ministry has establish childcare centers for their employees.

• Offers online recruitment agency to jobseeker and its know Job

Malaysia.

• Ministry makes special efforts to find suitable job for physical

handicaps.

• Ministry promotes a programme to encourage highly skilled

Malaysians working overseas to return to the country.

SUMMARY

• Human Resource management is steadily becoming

recognized as essential for organizational success.

• Human Resource management is the development and

implementation of systems in an organization design to

attract, develop and retain a high performing workforce

• Not all organization have a dedicated HR management

department in which case either the office of the CEO will

be responsible for the function.

EXERCISE

• Explain in details the requirement of Human Resource Management?