p_workplace wellness. steps to create a successful wellness program

8/12/2019 P_Workplace Wellness. Steps to Create a Successful Wellness Program

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WORKPLACE WELLNESS 101:

STEPS TO CREATE A SUCCESSFUL

WELLNESS PROGRAM

Jeanne Sherwood, RN., CWWS


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Review key components of a wellness program

Learn the value of a Wellness Scorecard

Understand the weight of individual program

components

Understand what factors makes an effective

program

Objectives


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Overarching Goals:

Attain high-quality, longer lives free of preventable disease

Achieve health equity; eliminate disparities

Create social and physical environments that promote good

health

Promote quality of life, healthy development, healthy

behaviors across life stages

Healthy People 2020


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Key Components of

Wellness Program Success

1. Organizational commitment/Leadershipsupport

2. Operations/management support3. Effective screening and triage

4. Easily Accessible/Variety of offerings

5. Incentives/Rewards

6. Communication within and with community

Common thread when comparing published recommendations including Harvard Business Review, Edington,

Goetzel, ODonnell


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What Does a Scorecard Do?

Centers for Disease Control and Prevention (CDC)

The greatest value of the CDC Scorecard;

Provides an assessment of health promotion programs

Gives a weighted score for the effectiveness of each strategy

Based on evidence and impact ratings on health behavior or

outcomes

Mercer: HERO Scorecard

The greatest value of the HERO Scorecard;

Provides and inventory of wellness program best practices forconsideration

Scores provide an indication of where there are opportunities to

enhance wellness program


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Why Evaluate your Program?

Comparative Benchmarking Tool

Is wellness program in line with otherorganizations?

Establish a baseline for current

health promotion programs

Identify areas where it would bebeneficial to add programs

Measure Program Progress

CDC


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Why Evaluate Your Program?

Program Inventory

Use as a Guide for Strategic Planning

Development of a Dashboard Measurement

of Program Success

Indicator of Program Success

Comparative benchmarking tool

HERO


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Areas That Are Tested

Organizational Supports

Tobacco Control

Nutrition

Physical Activity

Weight Management

Stress Management

Depression

High Blood Pressure

High Cholesterol

Diabetes

Signs and Symptoms of

Heart Attach and Stroke

Emergency Response to

Heart Attack and Stroke

CDC SCORECARD

Organizational Supports

Tobacco Control

Nutrition

Physical Activity

Weight Management

Stress Management

Depression

High Blood Pressure

High Cholesterol

Diabetes

Signs and Symptoms ofHeart Attach and Stroke

Emergency Response toHeart Attack and Stroke


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CDC: Organizational Supports

18 Questions directed at the basic design of the program

Each item has an associated impact point value between 1

and 3

Point value reflectsOverall Impact (change elicited in a 1 year period) and;

Program Strategy Impact on health outcomes and;

Strength of scientific evidence supporting impact

During development of a promotion program the CDC suggests

prioritizing strategies that have a high impact level, strong evidence

base and address the specific needs of employees.


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Organizational Supports (continued)COMPONENT AND POINT VALUE COMPONENT AND POINT VALUE

Survey 1 Paid Wellness Program Coordinator 2

HRA with Feedback and Education 3 Champion Who is a Strong Advocate for

the Program

2

Organizational Commitment (Senior

Leadership Support)

2 Budget With Dedicated Funding 2

Incentive Strategy 2 Organizational Objectives That Include

Health Promotion

2

Competitions and Interventions for

Behavior Change

2 Business Objectives/Mission Statement

Referring to Employee Health

1

Promotion Program 1 Ongoing Program Analysis: Quality, Shifts

in Health

2

Utilization of Success Stories in

Promotion Programs

1 Include Families and Dependents 1

Address Literacy, Language, Culture

and Readiness to Change

3 Provide Flexible Work Scheduling 2

Active Committee 2 Engage in Other Health InitiativesThroughout the Community

2


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CDC Scorecard

Total Points Possible=34

TOPIC

Total

Points

Possible

AVERAGE SCORES*

Overall Very Small Small Medium Large

OrganizationalSupports

34 24 21 21 24 27

* The CDC Worksite Health Scorecard uses the following worksite size categories: very small (10-99 employees,

small (100-249, medium (250-749), Large (750+)

-The entire average score table can be found on page 38 of the CDC Worksite Health Scorecard Manual

The CDC Worksite Health Scorecard Manual can be found:www.cdc.gov/dhdsp/pubs/docs/HSC_Manual.pdf


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Areas That Are Tested

Strategic Planning

Leadership Engagement

Program Level Management

Programs

Engagement Methods

Measurement and Evaluation

Program Outcomes

HERO SCORECARD

Strategic Planning

Leadership Engagement

Program Level Management

Programs

Engagement Methods

Measurement and Evaluation

Program Outcomes


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MERCER: Strategic Planning

1. Has a Health Needs Assessment been conducted within thepast 2 years?

2. What kind of assessment? Medical, Pharmaceutical health claims analysis?

Biometric Screenings?

Employee interest survey? Disability or behavioral health data?

3. Is there a written strategic plan in place? (Long term, shortterm)

4. If you have a plan does it include measureable objectives for

any of the following; Participation Changes in health risks

Improvements in clinical measures

Productivity gains

Financial outcomes-medical claims cost


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MERCER: Strategic Planning (questions cont.)

5. What percentage of the population have access to the

key components of the program?

6. Has it taken steps to make key components available to

any of the hard to reach segments of the active

employee population?

7. Have they included retirees and employees on disability

leave?

8. Have they included spouses or dependents?

9. Does your organization use a population approach

addressing the needs of all employees including health

and at risk?

10. Overall Picture: How effective is your strategic planning?


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MERCER Score Card

Each of the 6 sections receives an overall score

Scoring system is based on a maximum number of 200

points

Highest score attained when system was tested on a number of

programs was 160 for a very advanced and widely acclaimed

program.

Mercer Score Card Can Be Found:

www.the-Hero.org or www.mercer.org
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Effectiveness

In general:

ProgramComponents

(evidencebased on

otherprograms)

Need for thatparticular

component inthe employee

population

Effectiveness
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