Quality Assurance Tools in the Management of Internationalization

TEMPUS IV Project 144882-Tempus-2008-DE-JPGR

Olena Tupakhina, Zaporizhzhya National University,

Ukraine

QATMI project’s IDVision: strong and functional network of Post-Soviet HEIs

integrated into world educational space

Mission: to enhance the capacity of universities to internationalize

Goals: to install a professionalized and institutionalized process of internationalization amongst universities

Objectives: to introduce effective managerial means and tools into university internationalization practice

Geography: Armenia, Azerbaijan, Belarus, Germany, Poland, Russian Federation, Spain, Ukraine

Internationalization Wheel

Strategic

Planning

IRO Workpla

n

Faculty Activitie

s

Outcomes

Evaluation

Defining Vision

REALITY

Stumbling BlocksFactors influencing internationalization

processes in Post-Soviet HEIs

Consequences

Heavily centralized, nationally oriented educational system

Bureaucratized managementRudimental strategic planningNon-flexible and internally oriented curricula Lack of financial autonomy Formal borrowing of tools

Long-lasting isolation of Soviet education, science and research

Language barrierWeak networkingNon-transparent QA standardsMotivation problemsLack of qualified managers for internationalization processes

Internationalization for … internationalization?

QATMI Solutions

Cycle 1

•Internal & external evaluation of internationalization profiles

•Comparative analysis

•Performance gaps identification

Cycle 2

•In-house conferences: internal dissemination

•Staff trainings

•Workplan design and implementation

Cycle 3

•Internal and external evaluation of internationalization dynamics

•Constant benchmarking

•Final Conference: external dissemination

Key Measurable Indicators of Internationalization

HEI International Profile

Bilaterals

ProjectsMobility

Fixing Internationalization Wheel• Internationalization vision, mission and goals

integrated into university development strategy in all PCIs;

• Internationalization workplans based on SMART principles designed, approved and implemented by all PCIs;

Strategic Planning

• IRO structure modified according to functional necessities in 6 PCIs;

• IRO reporting chain optimized in 5 PCIs;• IRO staff trained in all PCIs;• IRO visibility increased in all PCIs

IRO•Academic mobility: partially integrated into curricula in all PCIs; mobility networks established within consortium; mobility numbers increased in all PCIs;

•Projects: networks established within consortium; every-effort-counts approach implemented; time management tools applied; training materials available

•International students: promotion materials and techniques improved; go-online approach implemented in 6 PCIs; cultural integration programs established

Faculty

QA tools• Constant benchmarking process established between all PCIs;

• Regular internal evaluation procedures set up in all PCIs;

• Regular external evaluation procedures set up in 2 PCIs;

QATMI Sustainability and PerspectivesQuality Assurance principles

to be implemented by universities in the Post-Soviet area in order to intensify internationalization process

Openness providing all possible stakeholders an opportunity to be involved in the activities, as well as in the process of improving quality; utilizing internal and external review processes

Balance balancing interests of all possible stakeholders, top and bottom initiatives, avoiding oppressive management techniques;

Transparency

providing access to essential information, maintaining clearly stated and publicly available policies on academic matters related to education abroad, including the process of awarding academic credits

QATMI

outcomes…

…shared

and implemented

by other HEIs…

…approve

d by local

Ministries of

Education…

…integrated into nationa

l HE concep

ts…

Acknowledgements QATMI team would like to express gratitude to those who

contributed to project’s life and improvement: EACEA for granting financial support and making the project

possible; National TEMPUS Offices and other external evaluators for

their recommendations and expertise; Local Ministries of Education and Science and other national

authorities for supporting TEMPUS programs in partner countries;

Project coordinator Mrs. Birgit Bruns for holding our boat aswim

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